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Acquire Properties reviews

4.2

★★★★★ Great

181 reviews across 2 platforms

Sandleford House, Rowallan Way, Derby DE73 5WX

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Acquire Properties's Derby office at Sandleford House is rated 4.2 out of 5 across 181 reviews on two platforms, including 145 Google reviews rated 4.4. The 36 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

145

Reviews on Google

This office

Facebook logo

3.3 / 5

36

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Derby office, from every platform, shown as written. First names only.

5/5

Facebook

We just purchased property from Acquire, we are pleased with great service they has provided . Always responding to emails, calls and all queries and questions. There wasn’t any problems at all..if our sale would go as smooth as purchase we would finish quicker, but unfortunately there was delays in our sale side, and vendor had to patiently wait on us, which they never complained about. everything was completed really quick and easy with Acquire. Especially thanks James and Britney for support and all their job. We were surprised when we went to collect the keys, Acquire gave us welcome pack on our moving ,full with bits and bobs. Well done guys, it’s little something for customers which was really nice and kind and appreciated.

Sandra · 9 August 2022

Agent replied · 24 June 2023

I promised that I'm going to testify if my trading was successful'It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with Mrs Elizabeth Bays and I've learned a lot with her in this few months. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of $15,000 USD.Reach out to her for the best forex trading result.Contact her via____ elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

5/5

Google

I had dealt with Beth for a property and in my current situation was worried that I’d not be able to seal the deal on a property I wanted to rent, Beth took several emails and phone calls from me the whole time always with Excellent spirit and always professional and helpful. She has made the worrying time for me become so less strenuous. I’d also like to thank Kristian too with the little snippets of support but Acquire have achieved for me when other agents had floundered and lost my faith and custom. If I ever need any more assistance in the future with property I know exactly who to turn to that’s for sure. Thanks Beth, thanks acquire!PositiveResponsiveness, Quality, Professionalism

Calum · 25 August 2021

Agent replied

Thank you for your kind words. We hope you enjoy your new home

5/5

Google

Beth is my most favourite human being!!! My partner and I were desperate for a lovely new build home to rent whilst saving to by! She didn’t only get us a rented new build but she got us a rented new build in the same estate where we would like to buy our first house (bloor homes estate). I couldn’t be happier with how I was treated and helped by Beth. Phones calls and emails every step of the way! She also didn’t mind listening to my partners family and I screaming on the phone when we found out the landlord went with our application! 5 MILLION STARS TO BETH!!!!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 20 June 2021

Agent replied · 19 June 2024

Thank you for the 5 star review and wishing you many happy memories in your new home. We are very proud to have Beth on our Lettings team.

5/5

Google

I have recently rented a property through Acquire. It was probably the best experience in my quest for a rental property. Beth has been a thorough professional through out the process, she is polite, always ready to help and extremely prompt in replying to my queries and messages. The whole rental process was super smooth. We haven't encountered any delays or any unnecessary hindrances in the rental process. I will highly recommend Beth and her team at Acquire properties.PositiveResponsiveness, Quality, Professionalism, Value

Ali · 20 June 2021

Agent replied · 19 June 2024

Thank you for the 5 star review. Very much appreciated.

5/5

Google

I would like to convey my sincere gratitude to James Norman (Sales Manager) for his help and support throughout the whole process as it was greatly appreciated. Selling my property whilst abroad and different time zones was an extremely challenging experience especially being at the top of the chain but James made it easier with his courteous and professionalism when selling our property. At times when further explanations was required he was extremely patient and went the extra mile to ensure that as his clients, he took the time to present all the information and options to us. I couldn’t thank James enough for ensuring a smoother process and would highly recommend him for his services and will be doing so to my family, friends and colleagues.

Tina · 29 February 2024

5/5

Google

James was extremely helpful throughout the whole buying / selling process! Spot on with his estimate for the house and was eager to help anyway he could. He was constantly chasing solicitors all the way down the chain to make sure things were moving as quickly as possible. As always solicitors dragged their feet but James was in constant contact with me updating me on the progress of the chain. If I happen to sell my house in the future I wouldn't hesitate to contact James at Acquire again. Thanks James!

Anthony · 20 February 2024

1/5

Facebook

Everything was fine until we moved out and we wanted our deposit back, took almost 2 months to get it back after they said I hadn’t given them the bank details to pay it back even tho I proved I had emailed it to them before we moved out, staff are incompetent and pathetic and if you do some digging on them the owner is a modern day con man that before long will be on rogue traders

Adrian · 30 October 2019

Agent replied · 24 June 2023

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

5/5

Google

James at Acquire handled my recent property purchase. He was incredibly helpful and really pushed the deal through, at a few points I thought the the purchase was going to collapse, but James kept lines of communication open and helped all parties reach the outcome they wanted. I would use him if I were selling a property in the future. We looked at several other properties, before settling on the purchase James helped with, and we had put offers in, however the three other agents we dealt with (regards the other properties) were not great at all, with one putting crazy obstacles in place before we could even make an offer, but James was honest and straightforward throughout are dealings.

Michael · 8 July 2023

5/5

Google

Fantastic and friendly service from the moment i went to view a property right through until i got my keys! The whole process went smoothly and had great communication throughout. In particular Kristian was fantastic and ensured everything went as it should and took all the stress and any hassle that can occur when moving house away from me. I would highly recommend. Regards MarkPositiveProfessionalism

Mark · 20 June 2021

Agent replied · 19 June 2024

Thank you for your review. We hope you enjoy your new home.

5/5

Google

Chris from Acquire Properties Chellaston was very attentive and quick, just 1 week after applying to rent a house we had the answer and we signed the documents. It was the first time I rented a house in the UK, it was all very simple and practical with Acquire. When I had a problem with the electrical part of the house, Acquire answered me in less than 5 minutes.

Vitor · 30 October 2019

Agent replied

Thank you for the feedback, we hope to always make all processes as speedy as possible. Enjoy your stay

5/5

Google

Truly exceptional! I’ve been blown away by the professionalism and commitment of James Norman at Acquire. He dealt with everything from my initial enquiry. After instructing him, my house sold within days of listing and he then followed through to completion months later, actively chasing on my behalf and keeping everyone in the loop on a regular basis. In these days of being passed from pillar to post and shoddy customer service, James’ drive, dedication and people skills stand out like a beacon in the darkness. There were issues with lost documents and tardy solicitors but James kept on the ball, unruffled, at all times and I’m convinced I’d still be waiting without his involvement. A truly outstanding experience beyond my wildest dreams, and I’d recommend James and Acquire unreservedly to anyone wanting as little stress as possible and a friendly presence on your side when selling. You won’t be disappointed. Thank you so much James. If ever you fancy a career change I’m utterly convinced this country would be a better place if you were PM!

Lucy · 4 March 2023

5/5

Google

Faith Hughes and James Norman have been absolutely amazing with helping me sort out my paperwork and guiding me through on what needs to be done step by step for renting a property in for the first time. I really recommend Acquire Properties and especially want to say a special thank you to Faith Hughes and James Norman for the support.

Megan · 23 May 2024

5/5

Google

I first worked with Acquire Properties years ago when purchasing our first property and their customer service and professionalism meant that when it came to selling that same property recently, it was a no brainer to get them involved, and once again they did not disappoint. I recently worked with James N who was excellent from start to finish. His experience, communication skills and drive were integral to finalising on a particularly slow chain. I strongly believe that without his efforts, I would still be stuck in the chain months from now. Would highly recommend him and Acquire Properties for any selling needs.

Joe · 9 February 2023

3/5

Google

Were initially helpful in securing accommodation at short notice when we first moved to the UK. Getting our deposit back was a nightmare as I had to make numerous follow ups over almost 3 months even though we didn't owe anything. The lady I dealt with at the end of our tenancy, Charlie was very rude and kept making empty promises.

Gift · 30 December 2020

Agent replied

Thank you for your review and we are constantly work to improve negative/weak links. Charlie no longer works at Acquire and we hope to welcome you back for a second and more importantly 5 star experience.

5/5

Facebook

Having a good investment is the best feeling ever. I lost so much money looking for a profitable investment until I met a Forex and Crypto trader who helped me manage my trading account. Mrs Elizabeth Bays is undoubtedly the best Forex and Crypto account manager I've ever seen, who is trusted and reliable. I started my investment with as little as £500 and made a profit of £6,300 within 7 days. I reinvested £1,000 and earned another profit of £11,500 within 7 days. I'm so grateful to Mrs Elizabeth Bays for turning my financial story around, and the only way I can repay him is to recommend him and spread his good works. If you want to make good profits from Stock trading, Forex/Crypto trading as well as Binary options, Mrs Elizabeth is the best account manager you can contact for a life changing experience, there are no hidden charges. You can contact Mrs Elizabeth throughEmail: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

Kaone · 10 October 2022

5/5

Google

Extremely impressed with the service provided by James Norman, Sales Manager at Aquire. We were relocating to another city for work and had a fixed moving date. James was really proactive and continually kept us fully informed of how the sale was progressing. James consistently went above and beyond to ensure all parties were expediting the move. I wouldn’t hesitate to use his services again.

Stian · 16 December 2023

5/5

Google

Went through Acquire to rent a property from them. We had Beth from the get go and honestly cannot fault any of her Customer Service skills and professionalism through the whole process. Constantly kept us up to date, always responded to questions and queries quickly, one of the most stress free interactions with renting a house we have experienced. Thank you so much! MJ, Natalie & Aiden :) :)

MJRegan92 · 26 July 2023

5/5

Google

We were looked after at Acquire by James Norman. Not only did James initially value the property we sold at more than two other local estate agents, he then went on to produce a successful sale. We could not have asked for a better service. James went above and beyond our expectations, he was very professional, helpful and friendly, keeping us in touch at every step in the as well as constantly keeping in touch with all the other professionals involved. We would thoroughly recommend him to anyone.

Paul · 11 March 2022

5/5

Google

Me and my partner have moved into our first home thanks to acquire properties! After dealing with a couple of horrendous companies we found acquire and they have done nothing but be supportive and given us everything we needed. Staff are very professional , chatting and welcoming. They’ve answered all questions we asked and if they didnt know they got straight back in touch with me . A massive thank you to Beth who has supported us and guided us though the entire process, youve been a star and we wouldnt be where we are without you! 1000% recommend these guys !

Leah · 11 March 2022

5/5

Google

Faith and the team at acquire were amazing throughout the whole process, very responsive and attentive, it took two weeks for us to pick up the keys from first viewing, very streamlined processes and would recommend to anyone. Thanks again 😊 …

Tom · 21 August 2024

5/5

Google

James Norman dealt with a very tricky purchase and I am almost sure I wouldn't be enjoying my new home if it wasn't for him. He went above and beyond to ensure things progressed and was pleasant and reassuring from start to finish. Thank you so much James! Thank you also to Britney who kept things moving during James' annual leave. I would certainly recommend this company.

Vicky · 13 August 2022

1/5

Facebook

Bad experience from the beginning till the end. Dealt with Chris and Scott and the customer service was awful. Mould kept appearing on the walls various times after cleaning and re-painting at my own expenses, but each time I was told that it was poor ventilation... I should have reported them! Before moving in, Mr. Chris Manning promised that the walls would be re-painted and carpet cleaned; nothing was done and I had to pressure him to get those sorted, resulting in a delay of 3 weeks to move in over Christmas. This agency should actually be reported as it is run by a bunch of incompetent people....

Patrizia · 21 December 2019

5/5

Google

Scott Light was my point of contact, who was super efficient and professional from the start. Having presented the opportunity to several potential investors within 48hrs I had a promising offer on the table, this subsequently fell through due to personal circumstances of the buyer, however Scott managed to re-interest the other parties and a more than satisfactory, above valuation offer was agreed on. Throughout the process Scott kept me fully updated and was chasing the buyer and their solicitor to progress the sale within my timescales.

Ian · 28 July 2019

5/5

Google

Faith has been an absolute superstar. She assisted us from the start of our process and it has been a breeze. It’s been a pleasure working with her and she really helped put our minds at ease as first time renters. Would definitely recommend going through them ☺️

Kerry · 16 December 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Acquire Properties

How many reviews does Acquire Properties have?

Acquire Properties's Derby office has 181 reviews across two platforms: 145 on Google, 36 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acquire Properties's rating?

Acquire Properties is rated 4.2 out of 5 across all 181 reviews, and 4.4 out of 5 on Google from 145 reviews, checked 9 October 2026.

Where is Acquire Properties's Derby office?

Acquire Properties, Sandleford House, Rowallan Way, Derby DE73 5WX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.