Every review we hold for the Davenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom day one all the team have been very helpful, responsive and friendly.
The team are professional and always reliable which has made every step of our sale and search for a new home less stressful. Special thanks to Aidan for going above and beyond
Hannah · 26 March 2022
Agent replied · 28 May 2023
Thank you so much for your kind words Hannah. We’ll make sure Ade gets a good pat on the back too 👌🙂 …
★★★★★ 5/5
GooglePrior to deciding to move house we’d noticed that Ian was very active on social media and seemed to be different to other local estate agents consequently we arranged to meet Ian in order for him to give us a valuation etc. Prior to that meeting Ian hand delivered some material outlining his ethos and marketing strategy. This simple act reinforced our belief that Ian did things differently.
The meeting itself also confirmed the difference between Storeys and other agents . Apart from using a professional photographer and videographer in order to show the property in its best light. Ian suggested we redecorate our lounge by repainting a feature wall in a more neutral colour. We followed that advice and were amazed by the results, we actually preferred the ‘new’ lounge.
Within a week of launching the property there were 10 viewings booked. Aidan conducted their viewings (having first visited us to learn about the property) leaving us free to go out for the day. A few days later Ian secured an offer that we were delighted with. Since that point, Ian and his team have kept us fully informed of everything going on and always responded to questions etc. promptly.
Some people might consider a fee of 2% of the sale price to be high or higher than some other agents. However, in my experience, price doesn’t equal cost. We could have gone with a cheaper agent but, had we done so, I doubt we’d have achieved the sale price we did. Consequently we believe that despite paying a slightly higher fee, we have received a higher price for our property. Would we recommend Storeys to any of our friends? Absolutely, in fact we already have!PositiveResponsiveness, Quality, Professionalism, Value
Martin · 27 August 2021
★★★★★ 5/5
GoogleI feel I must comment on my experience of buying a house in Northwich marketed by Storey’s estate agents of Davenham.
For reasons I will not go into this was my 3rd housing transaction in three years, so punch drunk would be an apt description of my state. A further complication was that this move would be from East Sussex, 250 miles and 5 hours away, adding a further layer of stress to the proceedings.
There are some notable differences between Storey’s and some of the other Agents we dealt with in the buying/viewing phase, chiefly Ian and his team listened. Our brief was that we required a detached house with at least 2 bedrooms with en-suite facilities , so unlikely to be a 4-bedroom property. A separate or attached double garage was also high on the list. Being slightly old fashioned, we travelled up, stayed with friends and visited all the local agents. We sat and talked our requirements through with them all and then, for the next few weeks, received mostly inappropriate property alerts. Including properties with no garages and no en-suites! Only two agents managed to avoid doing this, Storey’s and another independent. Also impressive was the whole marketing package that was employed by Ian and his team, a cut above most of the rest.
We sold our house around June and started to favor one of Ian’s properties that we had seen in the spring. There followed a highly detailed, tough negotiation that resulted in our final offer being accepted. During this negotiation I was impressed by both the communication and sales skills displayed by Ian. I paid more than I felt I should (although you never really know) and yet everything remained cordial and professional, a true testament to a highly skilled negotiator. This would be praise indeed but things got even more impressive. All communication was quick and professional, supplementary visits were arranged; nothing was too much trouble. A building survey resulted in a slight renegotiation, again this was handled swiftly and to my satisfaction. Then the process moved to a new phase where Ian’s sales progression department took over. In the highly frustrating months that followed I found out more about the lower chain from Storey’s than my own agent! Suffice to say that without their efforts I feel sure the whole chain could have fallen through. They were the responsible for the final property at the top of the chain and yet talked to all the agents and many of the solicitors!
I bought my first property in 1978 and have purchased many since then but my understanding of the market is nowhere near that of Ian and his team. This is a fresh take on estate agency, and I would not hesitate to recommend them to anyone.
I hope I will not move again for many years, but I will use no one else for my property requirements going forward. This is a company that sets extremely high standards and then meets them, a very refreshing change.PositiveResponsiveness, Quality, Professionalism, Value
John · 27 August 2021
★★★★★ 5/5
GoogleWe bought a house listed by Storeys, and their service was fantastic from start to finish. The chain chasing was second to none to make sure the transaction went through seamlessly, they were updating us about the chain before our own solicitors. Would definitely recommend.
Tom · 26 March 2025
Agent replied · 12 November 2024
Hi Tom, thank you very much for your kind review. We hope you're settling well into your lovely new home :-)
★★★★★ 5/5
GoogleWe recently bought and sold through Storeys. In the past we've not had a particularly great experience with estate agents and always have felt under-whelmed with the service provided for the cost. I have to say this didn't apply to Storeys …
Rich · 22 April 2025
Agent replied · 26 March 2026
Thank you for your kind words Richard - we hope you and your family are happy in your new home
★★★★★ 5/5
GoogleMoving house is known to be an extraordinarily stressful experience, but Storeys have been professional and reassuring every step of the way. Their communication is second to none, and their dedication and perseverance is worth every penny.
What sets Storeys apart from other estate agents is that every step of the process is handled by true experts.
That started with focused advice on preparing our house for market with an accurate asking price, and specialist photographer and videographer. Viewings were booked within concentrated windows, which was particularly helpful for our busy family.
Ian soon secured us an acceptable offer, whereupon we handed over to the often unsung heroes of the process, the sales progression team. We were in an unusually complicated chain, but Sophie truly went to bat for us, chasing all levels and uncovering issues that other agents and even solicitors had missed, before they had the chance to derail the process entirely.
We're comfortably in our new home now, happy to recommend Storey Estates to any prospective home vendors.
Lucy · 28 May 2021
★★★★★ 5/5
GoogleIan and his team make sure whether you are Selling or Buying as a customer you get the highest professional attention to achieve the best sale or purchase we have ever experienced Attention to detail is paramount with their Company x
Janet · 28 May 2022
Agent replied · 28 May 2023
Thank you so much for your kind words Jan. Yourself and Gene are ALWAYS a pleasure to work with.
★★★★★ 5/5
GoogleWe bought our house through Storeys (we listed ours through another agent) and the buying process was so controlled from start to finish we couldn’t fault the communication or service. They were friendly and helpful when we came to view, …
Jonathan · 22 April 2025
Agent replied · 26 March 2026
Thank you so much for the review - it's so good to hear that you are happy in your new home :-)
★★★★★ 5/5
GoogleAlthough we didn't end up buying a property through Storeys, their attention to detail and communication throughout our search has been fantastic. From registering our details to viewing properties. Special thanks to Aidan , always a pleasure to speak with!
Ben · 28 May 2022
Agent replied · 28 May 2023
Thanks so much for your review Ben! Aidan is a key member of Team Storeys 🙂 …
★★★★★ 5/5
GoogleWe are so grateful to Storeys for the service they provided in selling our property recently. They were extremely helpful and professional throughout the process and put us at our ease at all times. We knew that our house was a bit quirky and not necessarily every potential buyers cup of tea and we therefore needed a very careful and thought through approach to how the property was marketed. In the end the sale proved to be fairly straightforward and enabled us to move onto the next chapter of our lives and purchase the house of our dreams. We were amazed that Storeys were even there for us post sale when we realised that we had left behind some bits and pieces in our old property and helped us to arrange to pick them up! We wouldn’t hesitate in recommending them to anyone needing help in the sale of their property. Sue and Steve Jones
Susan · 26 March 2023
Agent replied · 28 May 2023
Thank you so much for the kind words Sue & Steve- it has been a pleasure working with you both in helping you move on to the next chapter in your lives.
★★★★★ 5/5
GoogleI have been meaning to place a personal review for some time but life has always gotten in the way. Today I made the decision to write my very first Google review. I would never normally do this but I truly feel in my heart that I should.
I first dealt with Storeys Estate agents when I sold a property in 2021. The level of service and communication I received was exceptional. The marketing, presentation of photographs and all round level of competence was well above any estate agents I have dealt with before and I have truly had my fair share of experiences.
I successfully sold my property with Storeys then choose to go into rental accommodation until I could find a property that was right for my family. Funnily enough the property I ended up purchasing was sold via Storeys. My experience as a buyer was just as expected, fantastic! Thank you to Storeys for everything and I would highly recommend them to anyone considering selling or purchasing a property.
Melissa · 26 March 2023
Agent replied · 28 May 2023
Thanks so much for your kind words Mel. It’s been a pleasure to help your little family twice and we hope you’re very happy in your new home. It’s a beautiful place to live 🥰 …
★★★★★ 5/5
GoogleIan is an amazing Estate Agent... personable, driven, and a talented salesman. I owe him and his team, Alex and Alison, a very big thank you for all their hard work. I still can’t believe they managed to sell my house, even against all the odds. Their communication was great, and they remained proactive all the way through to the point of completion. Fantastic! I too would say they are the best Estate Agents I have come across, and I have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism
DrJN · 27 August 2020
★★★★★ 5/5
GoogleFrom the first contact I made with Ian I was so impressed by how professional and efficient he was. He came over to value our property and gave so many helpful hints and tips that would really help us to get the best price for our property. The marketing strategy that he uses is completely unique and I was confident straight away that he would get as much interest for our property as possible and ultimately get us the best price. He spent so much time going through things with me and followed this up so efficiently over the following weeks. In the end we have decided that for now we will stay in our property but we have implemented the changes that Ian suggested and if we do find that we need to move we will without a doubt be selling with Storey Estates. I was so impressed in fact, that I have recommended Ian to some of my best friends and they have just listed their property with him. Thank you Ian for all of your help and advise. You blew all of the other agents out of the water!!
Sarah · 28 May 2020
★★★★★ 5/5
GoogleAbsolute fantastic estate agents. The best I have ever come across. Ian is very friendly and supportive from the initial discussion to the property being live on the internet and to the final sale being agreed.
He is always on hand, so you can get hold of him whenever you need him. The photos his team take are first class and the video he creates to showcase your house is professional quality throughout. He even creates a virtual tour of your property as well which is a great feature.
An extremely smooth stress free process and we can’t recommend him enough. He even sold our property for more than the asking price and within a few days of it going live online.
Overall first class, 10 out of 10.
Thanks again for all the help and support you have been brilliant and all the very best for the future.
Pete
Peter · 28 May 2020
★★★★★ 5/5
GoogleIncredibly professional service right from the start. Ian's professionalism, eye for detail and enthusiasm were evident on first meet. Ian made every effort to understand our needs and balance that with the obvious objective of selling the property. He was happy to accept a call at any time and offered advice and support throughout the process. His initial evaluation was at the higher end but he was confident that it was a true reflection of its worth. And he delivered - achieving £200 K above the evaluation of one of his competitors!
Chris · 28 May 2020
★★★★★ 5/5
GoogleWhilst we didn't buy through Storeys, I'm happy to give a shoutout to Aidan who's was super professional in our dealings and great communication.
James · 26 March 2025
★★★★★ 5/5
GoogleIan at Storey Estates has gone above and beyond when we needed help with a window replacement in our leased commercial property. He has responded efficiently to all emails which is a rarity in the letting business. I would highly recommend this company. Many thanks Ian your a star ⭐️
Natalie · 29 May 2019
Agent replied · 28 May 2023
Thanks for your kind words Natalie. I'm glad we came to a swift amicable conclusion and look forward to a great working relationship with you both. Thanks, Ian
★★★★★ 5/5
GoogleWell where do I start…
From start to finish Storeys have been nothing but
Professional ⭐️⭐️⭐️⭐️⭐️
Communication 100% ⭐️⭐️⭐️⭐️⭐️
Extremely Approachable 😃
Work focused ⭐️⭐️⭐️⭐️⭐️
Very Knowledgeable ⭐️⭐️⭐️⭐️⭐️
Highly recommend Storeys to a friend
Storeys go the extra mile and pride themselves on
“Exceptional Customer Service”
We wouldn't have sold our house with any other agent 😀
Thank you team Storeys 👍😊
No we can move onto our next chapter Best regards
Julie & Barry
Brook Cottage
Julie · 26 March 2023
Agent replied · 28 May 2023
Thank you so much for the kind words Julie - the team have loved every minute of working with yourself and Barry in helping you both move on to your next chapter!
We're looking forward to seeing you around the village.
★★★★★ 5/5
GoogleWould not hesitate to recommend Ian Storey of Storey Estates. Very sensible advice received regarding the sale of my property. Exceptional marketing material then all matters handled professionally and speedily. A breath of fresh air. Received an above asking price offer on my property. Thank you!
Zoe · 28 May 2020
Agent replied · 28 May 2023
Thanks very much Zoe. Pleasure to work with you 😊 …
★★★★★ 5/5
GoogleI work for a local business, RMG Ltd. We had arranged to have a stall at a Blakemere event as a fundraiser for The Joshua Tree charity who we support as a business. The Joshua Tree suggested that I get in touch with Storeys as they will loan their van to charities. They were kind enough to lend us their van for the day, free of charge, so we could transport all our kit to the event. Phil at Storeys was very helpful and professional and it's great to link in with other local businesses in the community. Thank you Storeys!PositiveResponsiveness, Professionalism
Louise · 27 August 2022
Agent replied · 28 May 2023
Thanks so much for your kind review Louise. Team Storeys 🙂 …
★★★★★ 5/5
GoogleRecently moved house and dealt with Phil, who was excellent and sorted us out with a van to help in the move, was a god send and would recommend Storeys 100%, pleasant and professional
Sandra · 28 May 2022
Agent replied · 28 May 2023
Hi Sarah. Thank you so much for your review! We love helping people move onto the next chapter of the lives 😍
★★★★★ 5/5
GoogleExcellent service start to finish. Highly recommend, professional and friendly
Andrew · 22 December 2025
Agent replied · 29 December 2025
Thank you for your kind words. We’re delighted you experienced excellent service from start to finish - professionalism with a friendly, personal approach is exactly what we aim for.
★★★★★ 5/5
GoogleWe bought and sold through Storeys recently and both experiences were faultless. From the marketing, photography, video, brochure, styling, communication, viewings and sales progression all were done with the highest level of …
Nigel · 22 April 2025
Agent replied · 26 March 2026
It's been a pleasure for the team to help you all move on to your next chapter.
★★★★★ 5/5
GoogleRecently moved house and dealt with Phil, who was excellent and sorted us out with a van to help in the move, was a god send and would recommend Storeys 100%, pleasant and professional
Sandra · 26 March 2022
Agent replied · 26 November 2023
Hi Sarah. Thank you so much for your review! We love helping people move onto the next chapter of the lives 😍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.