Every review we hold for the Davenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am delighted with the service I recently received from Phil Jackson and the team at Storeys. I have not sold or bought a property them but had a request to them as a delivery I sent went to the wrong address . It was an address that Storeys is selling. The vendors then hand delivered to the parcel to my disabled father. Thank you much for the care and attentiveness to my request. I live in Cornwall. 😁PositiveResponsiveness
Suzanne · 27 August 2021
Agent replied · 28 May 2023
Thanks so much for your review Suzanne. We love providing an exceptional service to everyone! Team Storeys
★★★★★ 3/5
GoogleMarketing , photos and videography cannot fault , we didn't achieve the price we marketed at but it was a difficult time so hey . Our key gripe was communication , didn't introduce a new member of the sales team , yes apologies but we felt ignored , appointment made for our buyer to measure up curtains but dates and times messed up , apologies yes but with covid caused us issues . Promised that meter readings would be taken if we left the house empty but had to wait for the buyer to send them to the agent . 2 day delay . Not what I call a premium service at 2%. Today we find out that due to a failure of royal mail to correctly redirect our post the agents advice was to our buyer was return to sender.
Rating is due to poor communication in the latter stages of the sales process and we felt the process was geared to the buyer and not the seller . Would we use again . Probably not at 2%
Chris · 28 May 2021
Agent replied · 28 May 2023
Hi Chris. Thanks for your review. The vast majority of our Google reviews are 5 stars and extremely positive so I don't take your comments likely and will learn from any mistakes we made to improve our service in the future. All the best to you and Gail for the future. Kind regards, Ian :-)
★★★★★ 5/5
GoogleAfter we made the (somewhat spur of the moment) decision to put our house on the market and to look for a new home that would give us the chance of some significant lifestyle changes, the next decision was who to engage to market our house. I didn't know it at the time but choice of estate agent is an absolutely critical decision and luckily we made the right one!
Ian and his team at Storey's were recommended to us by two sets of friends. I have to admit that I had never heard of Storeys (sorry Ian!). Both friends said the same thing, "Storey's will work hard for you. They have drive, they'll get people through the door and they actually care about the sale (unlike some of the larger agents that may not be too bothered if the house sits on their books for months on end). BUT.... they are more expensive than others".
We invited Ian to value our house and he spent time with us explaining his marketing strategy. It all made complete sense and was infinitely more logical and structured than any other agent we spoke to. We were immediately convinced that Storey's was the right agent for us and that the slightly higher marketing fee would be returned to us through the sale price that Ian could achieve.
The preparation and marketing launch process was a whirlwind, efficiently and professionally carried out by the Ian and his amazing photographer and videographer. Ian helped us 'stage' the house, making sure all of the rooms were presented in the best possible way. The photos and video far exceeded expectations and set the house apart from other houses being marketed by alternative agents. I do believe that those first impressions created by the photos and videos are vitally important for prospective buyers and help them to start to form a 'bond' to the house.
The viewings flooded in within days (as planned under the Storey's strategy !!). Communication from the sales team was excellent and we were always kept up to date with feedback and developments. Within 2 months we started to get offers. The final offer that we accepted was significantly over our asking price and with the help of the Storey's Sales Progressor the sale was complete within 3 months.
I really can't recommend the team at Storey's highly enough. As I said at the start of my review, I now know that choice of estate agent is critical in a house sale. Storeys have a strategy and a formula that works.... and they care. This makes them stand out. My advice would be: don't hesitate to choose Storey's to market your house.
Louise · 28 May 2021
Agent replied · 28 May 2023
Thank you for the kind words Louise! Its been great working with you.
★★★★★ 5/5
GoogleAs a Property solicitor I had worked with Storeys before and always admired their approach. When it came to selling my own house though, I was a bit concerned about the fee Storeys charge. Indeed we actually went with a cheaper agent initially. We found that after a few months we weren’t getting anywhere and really wanted to get moving. We had another chat with Ian who gave us some tips on what we could change and how to properly present our home for sale. We really appreciated his advice and decided to move forward with him despite our reservation about his fees. We noticed the difference as soon as the team arrived to take the photos. We had a professional photographer and videographer arrive and Ian was there to style the shoot and make our house look as good as possible. He advised us on when best to launch the property to maximise its potential too.
When the property launched, Ian booked in 5 viewings straight away - all buyers in a good position to move forward. After one day of viewings and after literally a couple of days on the market the team had sold our house for £35k over the asking price! We were gobsmacked. To have gone from no offers at all to that was amazing! It was definitely worth his fee!
We actually went on to buy a house through Storeys too and that’s when we got to experience the value of the sales progression team. Michelle is amazing, she pushes things along and deals with all and any issues with ease.
We are now settled in our new home and we are finally able to move on to our next chapter in a bigger house to fit our growing family. We are so grateful to Storeys for helping us achieve this and would highly recommend them to anyone.
On a professional note as a property solicitor who works with storeys regularly I have to say any chain where they are involved is a LOT easier! Michelle helps to push things along and dates are agreed a lot more quickly.
Thanks so much to all at Storeys once again for an amazing result on our sale and getting us into our dream home
Rebecca · 28 May 2021
Agent replied · 28 May 2023
Thank you so much for this Becky. Reviews mean a lot from all clients but as a property solicitor, there is something extra special about yours. Thanks, Team Storeys
★★★★★ 5/5
GoogleEstate agents just take some photographs, write a few words, post a listing on Rightmove, then sit back and wait for the calls to come in, right? So why would we pay a large fee rather than just going for one of the “we’ll sell your house for £99” outfits? Take a look at the number of properties that were first listed in 2019 or even 2018 and that are still on the market. That’s why.
We were introduced to Storey’s via a friend, and the first time we met with Ian he immediately dispelled any concerns we had. Yes, they are relatively new to the market compared to some of the more established names, but there’s a reason for that: the market needed a shake-up, and Storey’s are doing it. And yes, their fees are a little bit higher than the cheapest out there, but there’s a reason for that as well: price isn’t the same as value, and you get what you pay for.
From start to finish our experience with Storey’s was refreshing, professional, and personal.
When you’ve lived in your home for years you don’t always see the things that you love, but that might put buyers off. Ian came along and was refreshingly, sometimes brutally, honest and told us what buyers wanted. He’d done his homework and brought a plan, how we would present the house, how we would sell the lifestyle, how we would “go to market” to maximise interest. We were sold, and so it began.
Where other agents came along and took photographs with their mobile phones, Ian brought his team and did the job properly: Professional photographer, videographer, camera drone, setting the lighting, even arranging the cushions. Don’t underestimate the small touches, we’ve subsequently looked at other listings and the houses with washing on the radiators or where the duvet hasn’t been smoothed-out stand out like a sore thumb. Attention to detail really does count and people really do notice.
And it worked. Exactly one week after launching the property we went out for the day and Aidan hosted a dozen back-to-back viewings, again all done supremely professionally, particularly under the current circumstances. A day later and the offers started to come in and Ian went to work again, once more demonstrating Storey’s professionalism and working in the best interests of their clients. This person still has to sell their property; this person is a cash buyer; this person is local so won’t be surprised by the searches. The highest offer isn’t necessarily the best offer, particularly if it involves a long chain or is unlikely to make it to completion. Ian’s advice and negotiation skills were invaluable.
Then Alison kicks in, another Storey’s differentiator (that they don’t sell highly enough). Day in, day out, talking to your solicitors, your buyer’s solicitors, your buyer’s estate agents, your buyer’s buyer’s estate agents, chasing things through all the way along the chain to keep everything moving and to make sure every “i” is dotted and every “t” crossed. Three months on and we still remember Alison’s introductory comment: “Don’t worry, if you don’t hear from me it’s because I’m moving everything along in the background. If something goes wrong, then I’ll contact you.” Nothing did go wrong.
So here we are three months down the line. We achieved £10k over the asking price, which more than offset Storey’s costs. We’ve completed our sale and moved into rented accommodation, which put us in the best possible situation to negotiate a great deal, and we are now looking forward to moving in to our new home.
Would we recommend Storey’s to a friend? Well the next time we come to sell there’s only one person we’ll be calling.
Mark · 28 May 2021
Agent replied · 28 May 2023
Mark, this review took our breath away! Thank you very much, we were proud to represent your home. Keep in touch, Ian, Alex, Ade and the team :-)
★★★★★ 5/5
GoogleAlex is the man! He shows beautiful flats. Hoping to secure something soon…
Tim · 13 June 2026
★★★★★ 5/5
GoogleWe have dealt with Storeys as a buyer and a seller. I can honestly say team Storeys have been amazing to deal with on both sides. They have been professional throughout the processes, very approachable, attentive and always helpful and friendly. Nothing was too much trouble. Their communication with a WhatsApp group was so helpful, reassuring at times and something we hadn’t experienced before with other agents. Highly recommended and a ⭐️⭐️⭐️⭐️⭐️ service.
Amanda · 26 March 2025
Agent replied · 26 August 2024
Thank you so much for the kind review Amanda - we have loved working with you both and helping you move on to your next chapter :-)
★★★★★ 5/5
GoogleStorey’s went the extra mile to help us find a home- Aiden was amazing and literally worked day and night to find us a home
Kirstie · 26 March 2025
Agent replied · 26 March 2026
Thank you so much Kirstie! Its what we are here for :-)
★★★★★ 5/5
GoogleI have used Storeys as both a purchaser and vendor and the whole team are experts in their field who also demonstrate that they genuinely care. They strive to deliver their best service every step of the way. For example, there was a query over insulation on the house I was purchasing and Ian went into the loft to take pictures for me. They welcome feedback and act on it quickly to make you as the client reassured that they’re doing everything they can to help you sell the house. The communication and support given regardless of whether you’re selling or buying is very proactive. Thank you!
Marianne · 26 March 2024
★★★★★ 5/5
GoogleHaving seen a nearby property sell very quickly with Storey Estates, whilst other properties seemed to be lingering on the market, we were keen to get them on our short list of potential Agents when it came to selling our house.
Ian's preparation for the meeting and sales strategy quickly showed Storey Estates were the obvious choice.
They were, and are, quite simply, miles ahead of their competition.
Everything throughout the process was first class; Pricing advice, speed to market, quality of sales particulars, conduct of the viewings, negotiations with potential buyers, sales progression to exchange & completion.
Not experienced anything quite so slick and impressive, as either a buyer or seller, over many decades. Would use again & recommend in a heartbeat.
Damian · 6 June 2020
Agent replied · 28 May 2023
Damian, thanks so much for your Review. We were delighted to sell your home in Cranage and we wish you all the best. Keep in touch!
★★★★★ 5/5
GoogleSelling the home we loved in search of something better for our growing family felt like a daunting and impossible task. However, Storey Estates made the whole process from start to finish COMPLETELY stress free. From the minute we met to discuss our options, we knew we could trust them to put our interests first. The process was easy, they were available any time, any day, every day... for anything. The advice they gave us and the time spent to ensure the Photographs did our property justice was incredible. We felt they cared from the first moment. And they were able to secure us a price for our home that we were extremely happy with (more than other estate agents had suggested we would get!).
We used them to negotiate our purchase also, and again, they gave advice on a personal level to ensure we got the price we would be comfortable with (we were in a tricky position with 3 other bids, however Ian happily helped us come to a decision which ended up saving us money and securing us the house!)
From putting our house up for sale, to sending us potential properties to view, booking in viewings for these properties, to a smooth exchange of contracts and finally completion day, they were incredible. Nothing was too much trouble for them. Even now... still checking in on us!
We could not be more happy that we chose to buy and sell with Ian, Alex and Alison. And have recommended and will continue to recommend this fantastic company to anyone wanting to sell their home or negotiate a purchase. They are first class!
.... and we can’t wait to have you over for food and wine when the extension is complete! Thank you Guys!! X
Becky · 28 May 2020
Agent replied · 28 May 2023
Becky, so pleased to read this fabulous review. It’s comments like yours that make all the hard work worthwhile. Thank you 😊. ps looking forward to the food and wine! Ian …
★★★★★ 5/5
GoogleWe placed our house for sale with Storey Estates in a difficult market and didn't expect such a slick, professional and informative service. Ian and Alex have been on hand throughout the selling process to ensure we are always kept up to date with interest in our property.
We have now accepted an offer at our asking price despite challenging market conditions. This is down to the innovative approach adopted by Storey Estates, one which we have never experienced before. From the professional video work to the excellent photography, Ian and his team have a winning formula that sets them apart from other local agents.
Not only have Storey Estates sold our house, they negotiated our move to our new house achieving a fantastic price well under the asking price. We are extremely impressed by their service and would recommend to anyone wishing to enter the market on both sides.
Thank you!
Stuart · 28 May 2020
Agent replied · 28 May 2023
Thanks so much Stuart. Can wait to see you guys take the next step up the ladder! 🙂👍 …
★★★★★ 5/5
GoogleA really different estate agent experience and a truly personal service. You can trust Storey estates to hold your hand every step of the way.
Having found a property to buy through these guys and negotiated a reasonable purchase price, it was an obvious choice to get them to sell our house.
The marketing was slick and professional and every viewing was personally done by Ian. Secured a sale in unexpectedly quick time and substantially above asking price. Just 3 months after finding a property to buy having not even put ours on the market we completed both sale and purchase.
Can’t recommend them highly enough. Thanks Ian and team!
Geoff · 28 May 2020
Agent replied · 28 May 2023
Cawleys! So good to help you guys realise your dream move to Hartford. X
★★★★★ 5/5
GoogleThank you Ian and Alex for all your help and guidance with the sale of my property.
I first met Ian when I was buying a property in Cheshire and when it was time to sell my house in Lancashire I could think of no better person for the job.
Their approach to marketing is very professional and the photographs of the property were excellent as was the video.
He managed all the viewings and I am delighted to say he also achieved a higher than expected sale price for my property.
Throughout the whole process he was constantly in touch with updates (a refreshing change from most Estate Agents) and I would happily recommend Storey Estates if you are buying or selling your property.
I will be in contact when it is time to sell this one.
Jackie
Jackie · 28 May 2020
Agent replied · 28 May 2023
Hi Jackie. So pleased we got the outcome that we did and thank you very much for your kind words. Ian 😊 …
★★★★★ 5/5
GoogleWithout doubt the best Estate Agency we have ever appointed! Ian and Alex are thoroughly professional, highly creative in their approach, with their level and quality of communication being second to none! They have both been a pleasure to work with throughout the process of selling our home.
While thinking about selling our house later this Summer, we came across Ian’s creative video, posted on our local community Facebook page, seeking a suitable property on behalf of a prospective buyer. We contacted Ian that evening, within 2-3 days, Ian had personally undertaken the viewing, secured an acceptable offer and less than 8 weeks later we successfully exchanged contracts on our sale.
Never have we experienced such a smooth house sale process and indeed without Ian’s highly proactive and professional approach, we would still be sat here thinking about selling our house later this Summer!
Anyone thinking of selling their property or indeed looking to buy a property should give Ian or Alex a call. They are most definitely not your run of the mill estate agency and you won’t be disappointed.
We cannot recommend Storey Estates highly enough! 👍
Gareth and Janice
Gareth · 29 May 2019
Agent replied · 28 May 2023
Thank you very much for your kind words Gareth and Janice. We're so pleased to have helped you move onto the next chapter of your lives and wish you all the best for the future. Ian :-)
★★★★★ 5/5
GoogleGreat service. We were really pleased we picked Storeys to sell our house. The whole team was lovely to work with, giving us excellent advice and keeping us well informed throughout. We felt looked after at every stage from preparation right through to final contract exchange.
Una · 29 November 2025
Agent replied · 29 December 2025
Thank you for the kind feedback. We’re delighted you felt well looked after throughout the process and kept informed at every stage. It was a pleasure working with you, and we really appreciate you choosing Storeys.
★★★★★ 5/5
GoogleIan and the team are so professional! We had a wonderful experience from viewing the house to moving in. Ian and the team not only assisted us to complete the purchase process, they also provide value added services such as setting up gas/electricity when We came across several issues before moving in. Ian and the team can always provide instant response and advises when you need them!PositiveResponsiveness, Quality, Professionalism
Tang · 11 January 2022
Agent replied · 28 May 2023
Hi Cannie, thanks so much for your review. We love helping people move and this has put a smile on our face in the office. See you around :-)
★★★★★ 5/5
GoogleMy experience with the storeys team is such a good one I thought would write a review from a tarporley high st business owner . They have a wonderfully innovative approach to the property market which incorporates the whole community embracing the property buyer right through to what the area can provide from the business owners perspective. An opportunity for us all to shine thank you x
Sue · 26 March 2025
Agent replied · 26 March 2026
Thank you Sue.
We love working with and promoting local businesses.
★★★★★ 5/5
GoogleThe whole team at Storey's has been marvelous. They listen and give good guidance. They follow up on questions rapidly. Clearly they know their market well and are able to position a house appropriately. This is a very professional set up which provides ongoing service throughout the process of buying and selling. We have no hesitation in recommending the Storey's team to anyone buying and selling.
John · 26 March 2025
Agent replied · 25 October 2024
Thank you so much John, it’s been an absolute pleasure to work with you and Rosemary
★★★★★ 5/5
GoogleFantastic!
Purchased through them and wish we had sold through them. Very professional and we were kept updated every step of the way. I would highly recommend and wouldn't hesitate to sell through them should we ever move again. Michelle was fantastic but the whole team were exceptional.
Kelly · 26 March 2025
★★★★★ 5/5
GoogleFabulous estate agent !
Very professional from sales team to styling, photography, negotiating 😊 the whole team have ensured our home was presented and advertised at its best A huge thankyou to everyone 👏 …
Carole · 13 September 2026
★★★★★ 5/5
GoogleWe bought our home from Storeys and 12 months later sold it with them. Had a good experience overall. Good communication. Great team that all work very well together! Would recommend them. We were living in America and even with the time zones we were able to get to completion pretty smoothly.
Sarah · 3 August 2025
Agent replied · 2 September 2025
We’re so grateful for your review. We pride ourselves on offering a tailored, personal service, and it’s wonderful to know that came through in your experience.
Wishing you and your family all of the best!
★★★★★ 5/5
GoogleA great team where nothing is too much trouble. We had seen a house and wanted to move quick to offer. The team at Storeys ensured we were at a position to put ours on the market within days and worked over the weekend for pre market showings to enable us to move swiftly. I would highly recommend Ian and his team.
Elaine · 26 March 2022
Agent replied · 28 May 2023
Thanks so much for this Elaine! Team Storeys
★★★★★ 5/5
GoogleIan and Alex run a very personalised and highly professional estate agent business. From the first meeting, where Ian drove us to the property personally to avoid us getting lost, up to the post-sales care and ensuring we had no teething problems during our first weekend in the new house, the service was second to none. I would recommend Storey Estates to anybody thinking of buying or selling in the Cheshire area.
Christopher · 29 May 2019
Agent replied · 28 May 2023
Chris thanks very much for this. It was a pleasure dealing with you and Nick. Keep in touch. Thanks, Ian 👍 …
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