Every review we hold for the Datchet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a new renter, Oakwood have been brilliant throughout the whole process, finding me the perfect place to live, handling all my queries brilliantly, and always coming across as friendly and professional in all interactions. A special thank you to Dominick and Dan who have really helped make the moving process as stress-free and friendly as possible!PositiveResponsiveness, Professionalism
Sam · 24 August 2021
Agent replied · 14 June 2024
Thank you for leaving this great review Sam. The Datchet Lettings team were delighted to read your comments. Especially Dominick and Dan who appreciated being singled out and stated they were pleased that they were able to make the process as enjoyable as possible. We wish you the best of luck with your next chapter and if there is anything further we can assist you with then please call or email straight in.
Yours sincerely
Elle Godfrey
Marketing Executive
★★★★★ 5/5
GoogleI didn’t need to look any further then Oakwood estate agents to rent & manage my property. Their friendly professionalism gave me the confidence in allowing them to let & manage my apartment. The main negotiations on finding the correct tenant for the flat was through Katie Dawson who was commutative throughout, reliable & accessible at all times & a trustee member of staff giving valuable advice. The property was rented quickly with a happy tenant.
Deborah · 15 April 2024
Agent replied · 14 June 2024
Wow, thank you for the fantastic 5-star review! Your feedback encourages us to strive for excellence and we will pass this on to Kate. Best wishes, Rowan - Marketing Team
★★★★★ 5/5
GoogleExtremely happy with the professional service provided by Oakwoods and especially Katie who was amazing. The whole letting process from start to finish was quick, very easy and efficient. Would highly recommend.
Anthony · 17 December 2023
Agent replied · 14 June 2024
Dear Anthony,
Thank you for your kind review , our team really work hard and appreciate such fabulous feedback
Kind regards
Elle Godfrey
★★★★★ 5/5
GoogleWords will fall short of the sentiment we wish to express. We were facing failure(s) since 2020 in our endeavour to move. Then in October 2023 we signed up with Oakwood and what i can only describe as 'miracles' started taking place. At the onset Elaine took command of the task at hand and even when we hit adverse circumstances she kept going and kept me updated. Later Charmaine joined the process and it truly was a 'double impact' as far as the procedure was concerned. Together we were regularly updated as to progress and there was a constant reassurance from both of them.
In short what seemed like an impossible undertaking was made infinitely possible with these two at the helm. We cannot praise them enough. I would sincerely advise any 'house-movers' to make Oakwood their only choice in the buying and selling process.
Thankyou Elaine and Charmaine
Forever Grateful
Mr and Mrs Chandel
Sundeep · 17 December 2023
Agent replied · 14 June 2024
Dear Mr and Mrs Chandel,
We are delighted to receive your review and have passed your appreciative words on to Elaine and Charmaine .
We wish you all the best in your new home
Kind regards
Elle
★★★★★ 5/5
GoogleReally happy with the service received from Oakwood while finding a place to rent. Katie was a real help and always happy to answer any questions I had. Other members of staff I spoke with were also friendly so made for a good all round experience. Thanks OakwoodPositiveResponsiveness, Professionalism
Rob · 15 June 2022
Agent replied · 14 June 2024
Rob your feedback is much appreciated. We are glad that you had a positive experience and that Katie was on hand to assist with your move. We wish you all the best with your new rental. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleKatie is professional, helpful and communicative from the booking of appointment to viewing the rental property, to completing all the rental arrangement. Thank you for all the help of Katie and of the Oakwood Estates Datchet.
Magdalene · 20 July 2023
Agent replied · 14 June 2024
Thank you Magdalene for taking the time to leave Oakwood Estates a 5* review, it is greatly appreciated.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleKatie is very helpful, genuine and soft spoken person.. she made our move in super smooth and hestle free expirience.. best estate agent i ever dealt with.
Presley · 15 February 2024
Agent replied · 14 June 2024
Many thanks for taking the time to leave a great review for Katie
Kind regards
Elle Godfrey
★★★★★ 1/5
TrustpilotInflexible
I have been trying to get a will written for some time by Oakwood Estates but I am frustrated they have yet to write a will that conveys my wishes. They are inflexible about the wording and the statements that should appear in the will citing "it's required by law". I disagree.
Pilar · 20 January 2026
★★★★★ 5/5
GoogleWe found our property through Oakwood Estate. Charmaine has been fantastic. Kept us in the loop with everything going on, communicated everything, was understanding and helped us with any issues we had. Would highly recommend.
Manraj · 20 July 2023
Agent replied · 14 June 2024
Thank you Manraj for taking the time to leave Oakwood Estates a 5* review and sharing your experience with Charmaine, we greatly appreciate your recommendation.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleEmma has been brilliant throughout the process of my home hunt and has matched me a home exactly per my requirements, providing a seamless fabulous service thank you so much!!
Nadeema · 11 April 2025
★★★★★ 5/5
GoogleCole has been amazing. I am fairly new to the country and this is the first time I have gone through an agency. He answered every question, gave me step by step guides and has been very accessible whenever I needed anything. He is highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Gillian · 24 August 2021
Agent replied · 14 June 2024
Thank you Gillian for leaving this great review. Cole was delighted to receive such praise. We are pleased everything went well and hope you are settling in well. Yours sincerely, Elle Godfrey
★★★★★ 3/5
GoogleI have mixed feelings about the Company as the service was somewhat inconsistent. Fortunately, Charmaine's support was outstanding, she always dealt with all my queries promptly with a 'can do' attitude. For a number of reasons the process took much longer then expected (our house went on the market in September 2022 and completed at the end of June 2023) and Charmaine's tenacity in attending to client needs is a credit to her and an example for the rest of the business.
Peterf · 20 July 2023
Agent replied · 14 June 2024
Thank you for leaving us a review, Charmaine has most certainly shown a dogged determination to overcome the many twists and turns during this protracted sale. Very best wishes in your new home. Oakwood Estates Customer Services
★★★★★ 5/5
GoogleFantastic from start to finish. We sold our house within two weeks & finally we have our date to move into our new house. Charmaine helped us through the process, kept in touch, interacted with everyone to keep us in the loop, & made the transaction go smoothly for us all. She is a star***** I would thoroughly recommend Oakwood Estates if you are thinking of selling or buying a house in this area. A great place with a wonderful team of estate agents.
Janet · 20 July 2023
Agent replied · 14 June 2024
Thank you Janet for taking the time to provide Oakwood Estates and Charmaine with some 5* feedback, we greatly appreciate it.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
Google"Emma, the estate agent, was very accommodating and demonstrated excellent knowledge of both the property and the local area, which provides potential tenants with a strong sense of reassurance." Thank you.
Wale · 9 September 2025
Agent replied · 9 October 2025
Thank you for the 5-star review! We're so pleased to hear that Emma’s knowledge and approach made a positive impression. We really appreciate your feedback and will be sure to pass it on to her. - Ella Oakwood Estates
★★★★★ 1/5
GooglePoor show even before any service. Me and my wife really wanted to view a property which they had advertised to let. It looked perfect. I called the agency a fair few times (practically every other day) and was told they don't have access to the property yet. A chap called Ryan told he once he has access he will call me back to arrange a viewing. I said okay. I heard nothing back and a few days later saw online that the property had been let. I called back and was told viewings had already taken place - and an offer made by someone. Didn't make any sense to me considering I had made my interest clear and was told no access to view so many times. Also no call back when they had my details. Proceed with caution and don't rule out disappointment.
Umar · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review. I am sorry to hear of your experience.
For this particular property we received 60 new enquires within a 3 day period and after a frustrating delay from the current tenant we were given last minute access and a small viewing window of 1 hour. The viewing durations were therefore restricted to 10 minutes per appointment and booked in the same order they were received and so we had a lots of disappointed applicants that missed out as only 10% of our incoming enquires were able to view. We endeavour to contact each enquiry within a 24 hour timeframe in order to give everybody the opportunity to secure an appointment however on this occasion we were unable to comply with our usual standards. I apologise that your call was missed and that your viewing request was unsuccessful. I’m sure if you opt to view with us again in the future your experience will be a positive one. In the meantime we wish you the best of luck with your search. Kind regards, Kane Barber-Moore, Head of Lettings.
★★★★★ 5/5
YellWonderful team!
Outstanding team to work with. Good skilled listeners and negotiators, with very in-depth knowledge of the local markets. Without doubt, I would seek them out immediately for any upcoming property transaction in the future.The process was flawless, and Oakwood Estates Agents did everything what a professional agent would do.Special thanks to Elaine who did a great job all along until the deal was finalized and the final documents were forwarded to the Solicitors. Thanks to Oakwood Estates AgentsWonderful team!Mihail Florin GavrilaSolicitor, Advocate
MihailflorG · 5 June 2021
★★★★★ 5/5
GoogleI purchased a property via Oakwood in Datchet and they were great. What can I say about Elaine! Elaine is a natural salesperson who is the ideal person to sell a house. A fun character who knows her stuff. Highly recommended.
Daniel · 15 June 2022
Agent replied · 14 June 2024
Dear Mr. Glewis
Thank you for your review on lovely review on Google about Oakwood Estates. Elaine was very pleased to read that you gave her such positive feedback. Kind regards, Claire Davies, Marketing Assistant.
★★★★★ 5/5
GoogleOakwood Datchet have an amazing team! Charmaine, Elaine everyone there were so helpful with the whole buying process, keeping us updated during the time of buying and we’re so lovely when we collected the keys! couldn’t recommend them enough and would always recommend! Made the process so easy and answered every question! Thank you guys 🩵
Tasha · 23 September 2024
Agent replied · 23 October 2024
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Nicole- Marketing Team
★★★★★ 5/5
GoogleEmmanuel was patient, kind and knowledgeable about the property. He made us feel at ease and we enjoyed the viewing.
Janine · 6 June 2025
★★★★★ 5/5
GoogleThe team was very nice and helpful, especially Katie, many thanks to her for helping us to find a new home.
Mishka · 17 December 2023
Agent replied · 14 June 2024
Dear Mishka,
Thank you for your review we are delighted to receive it and wish you all the happiness in your new home
Kind regards
Elle
★★★★★ 5/5
GoogleKatie is the lovely agent I have met till now. She's very helpful and kind.
Duda · 15 April 2024
Agent replied · 14 June 2024
Thank you so much for the wonderful 5-star review! We are committed to maintaining this level of service for you. Warm regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleKatie is patient and kind with words
I love that she is very approachable as well.
She is great at what she does and would recommend her anytime.
Gbologe · 15 June 2023
Agent replied · 14 June 2024
Thank you so much for this 5* review, we are so glad that you had a positive experience with us and look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant)
★★★★★ 5/5
GoogleGreat team. Every single staff member was very helpful and approachable. Special thanks to Sarah, Emma, Alexia and Emmanuel.
Satish · 23 May 2025
★★★★★ 1/5
GoogleDo not use these agents to buy any property. Total liars and time wasters. Lied to me for 3months that the probate was cleared on the property, but it had not even begun. Costed me over £1000 in legal fees to walk away from the purchase. The agent never gives updates or feedback, but simply lame excuses to kill time. Typical estate agent deception just to get their sales targets. AVOID AT ALL COSTS!!
Rishi · 15 June 2023
Agent replied · 14 June 2024
Dear Sanjeev
Your review is disingenuous and not reflective of your aborted purchase with Oakwood Estates.
As you pointed out you withdrew from the purchase and as such conveyancing costs were incurred.
Conveyancing on a purchase can become protracted and this is out of the hands of the estate agent. In this instance a bereaved family were dealing with their late mothers estate and delays occurred in responding to their solicitors, however your own conveyancers compounded this situation.
As experienced agents we advised you not to get fixated on the granting of probate and concentrate on the conveyancing and reassured you on numerous occasions. Had you not emailed in withdrawing from the sale your purchase could have concluded within days as probate has been granted. Your reference to ‘lame excuses’ is again unfounded you simply did not like the updates given, again it is most unusual for purchasers to insist the agent contacts both husband and wife independently to relay the same information.
We wish you well in your property search.
Oakwood Estates Customer Services
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