5/5
I have known Paul for a number of years and I have always found him honest, straight talking and fair. His only weakness is that he carestoo much .. which in this world is very rare! Top chap with a top team

Trusted Agent profile · Darwen · Lancashire
Verified
★★★★★
569 reviews across 2 platforms
49 Market Street, Darwen, Lancashire, BB3 1PS
Ainsworth Lord Estates's office in Darwen, Lancashire, at 49 Market Street, is rated 4.4 out of 5 across 569 reviews on two platforms, including 535 Google reviews rated 4.4.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I Dealt with Anthony at Ainsworth-Lord Estates, what a nice guy, He came and valued my house and i decided to instruct him straight away really, very confident ...Read all 4 from sellers
I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy ...Read all 3 from buyers
The letting process was a professional service from start to finish. It didn't take long before the house was let with some thorough background checks ...Read all 5 from landlords
I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk ...Read all 18 from tenants
Ainsworth Lord Estates is a family run estate and letting agents. based in Darwen and Blackburn. Owners Paul and Deborah Ainsworth Lord live locally as do all members of their long serving and experienced team. We are proud to service the property needs of the people of Darwen, Blackburn, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible. With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mortgage and alternative sale options that we offer enables us to service your property requirements quickly, expertly and all from our Darwen and Blackburn Offices.
Every review we hold for the Darwen office, from every platform, shown as written. First names only.
5/5
I have known Paul for a number of years and I have always found him honest, straight talking and fair. His only weakness is that he carestoo much .. which in this world is very rare! Top chap with a top team
5/5
Great service from start to finish. Thank you Deb for all your work and Anthony for selling our house. Moving through Covid has not been easy but you have done great. …
5/5
Really helpful and would respond fast to any enquiries i had.
Thank you Aadam we really you posting this and glad we could help.
5/5
Christine was lovely lady.
Thanks Tomas for your kind comments. We are delighted you were happy with the service you received from Christine. Your comments mean a lot to our team. Thanks again.
1/5
AVOID AT ANY COST! Paul, the director of Aisworth Lord Estate, highly recommended a surveyor he …
5/5
We popped into the estate agents to arrange a viewing of a property and Dewi had me stand up and told us i would bang my head on the low beams in the ceiling and that there was a narrow bathroom that wouldn't suit. where other estate agents we have visited would just let us leave Debs asked what we were looking for and off the top of her head suggested a terraced house ( something we defiantly did not want ) and persuaded us to go and view it as she thought it would be perfect for us and would fit our requirements. we should have a completion date on the house this week All the staff have been friendly and professional ( and fun ) to deal with and you can tell they all love what they do Highly recommended .......Gav
1/5
Poor communication and not very helpful. Lied multiple times. Wouldn't recommend.
Thank-you for your review, however could we have some clarity on this, as you were out-bid. Unfortunately these things happen as we have a duty to our client to get them the highest price for their property.
5/5
We popped into the estate agents to arrange a viewing of a property and Dewi had me stand up and told us i would bang my head on the low beams in the ceiling and that there was a narrow bathroom that wouldn't suit. where other estate agents we have visited would just let us leave Debs asked what we were looking for and off the top of her head suggested a terraced house ( something we defiantly did not want ) and persuaded us to go and view it as she thought it would be perfect for us and would fit our requirements. we should have a completion date on the house this week All the staff have been friendly and professional ( and fun ) to deal with and you can tell they all love what they do Highly recommended .......Gav
5/5
Purchased a house today that Ainsworth Lord were selling. A viewing was arranged promptly and I was met by Connor who was so lovely and didn't pressure me into putting an offer in. A couple of offers went back and forth, which Angie …
5/5
Fantastic estate agents who were willing to go above and beyond to move me into the house I now live in. You won't find a more professional company in the area who will pull out all the stops to make sure you're happy. Strong attention to detail, friendly and experienced staff always willing to help.
Hi Paul, Thank you for taking the time to write this review, it is greatly appreciated by the whole ALE team. We always try our absolute best to help all clients find their perfect home.
5/5
I've known Deborah for many years and always find her customer service excellent .All the staff in the branch are very helpful and friendly, and cant do enough to accommodate your needs. I would highly recommend Ainsworth Lords estate agents.
5/5
Just had a viewing with Christine, expert in her field . Highly recommend this company, Cheers Scott
5/5
All the staff at Ainsworth have been absolutely amazing, quite specifically Gemma, who having been told that we couldn't get a mortgage in princple, put us in touch with a mortgage broker who helped us out. If it wasn't for her, we wouldn't be in the position we are in now and in the process of buying our first house. We can't thank her, and all the staff enough! Thank you!PositiveResponsiveness
5/5
Professional
I found the members of staff to be professional in their manner and helpful in regards to any questions I had. My emails were responded to very quickly. Overall a good experience. Thank you Verity and Harold.
1/5
Was told me and my partner could take the property but when cailing to pay the deposit we was told we couldn't take the property without a guarantor. Got very excited to move into to a lovely home to then be told no after being told yes. very frustrating
Hello Cameron... thanks for showing an interest in one of our properties and as you have seen we have the nicest rental properties around. The house you looked at is a lovely house like you say. In order to rent a property from ourselves all tenants MUST be able to provide a Home Owner Guarantor. This is company policy and has been for many years, we have this policy so that our landlords are fully protected. When we booked your viewing you advised us that you had a Home Owner Guarantor (or else we wouldn't have wasted your time doing a viewings). I'm sorry if there was some confusion or mis-understanding on this occassion but we always try and make sure it is very clear in all our maketing materials and adverts online etc.. as a result it works well in most cases. I am sorry if there has been some confusion and wish you luck finding an alternative property elsewhere.
5/5
We purchased a house with Ainsworth Lord Estates which wasn't without its troubles (not Ainsworth Lord's fault). Communications stayed strong and we managed to get it over the line at the beginning of the month. Appreciated all Debs help with the matter as queries all quickly dealt with
5/5
I have been in the process of purchasing my first home and from start to finish nothing has been too much trouble for Gemma. She has been nothing short of outstanding, and very professional when I have dealt with her. She is fantastic and …
Hi Alexandra, Thank you so much for your review! It was a pleasure helping you along your journey.
5/5
Ainsworth Lord is definately the 'go to' agent for Darwen and sorrounding areas. We have received a first class service both with purchase and selling of properties along with an excellent management service of investments we hold in that area. We can invest without worrying, knowing that our properties are professionally managed.
Hello Philip.. thank you for taking the time to leave us a review. I know you are a busy man so we appreciate it even more! I'm delighted you are happy with the service you receive from us and we look forward to doing business with you for many years to come. Thanks again.
5/5
Deborah has been brilliant throughout. Really helpful, efficient and super friendly. Thankyou 😀 …
5/5
Brilliant staff. Verity and Sophie was very helpful now I'm in a lovely flat
5/5
Thank you
Verity has been absolutely amazing for me and my family, she has helped me all the way through what is normally such a stressful time. Thank you so much, you are an asset to ALE :)
5/5
The service provided was excellent and I moved into the apartment very quickly. The staff are very friendly and helpful and the whole business has a very much can do approach. I would highly recommend them if you're looking to rent in a hurry.
Hi Simon, Thanks for your review! Were so glad the process went smoothly! We pride ourselves in being friendly and helpful, we hope you enjoy your time at the property.
5/5
Made process simple
I found the whole process pretty simple and much quicker than anticipated, Verity was on hand throughout to answer any questions I had since I have never rented before. Good experience can't fault it
5/5
Deborah, Louise and the whole team worked around the clock to sell my property. They made phone calls constantly and kept me informed throughout the whole process. 10 out of 10. Would recommend. Thanks guys. :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, David wrote: "I Dealt with Anthony at Ainsworth-Lord Estates, what a nice guy, He came and valued my house and i decided to instruct him straight away really, very confident ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Lesa wrote: "I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Mr wrote: "The letting process was a professional service from start to finish. It didn't take long before the house was let with some thorough background checks ..."
18 reviews from tenants, rated 5.0 out of 5 on average. For example, Todd wrote: "I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk ..."