Wards Dartford reviews

★★★★★ 1/5

Trustpilot

Wards totally sh$$ agency they get 1…

Wards totally sh$$ agency they get 1 months income to themselves and 10% of management every month still they can't manage. My tenant moved then 2 months later they didn't paid concul tax then they didn't pay whole month I called agency they didn't respond after 2 weeks agency called me and said they will give 2 months togather and conclusions tax but they didn't than insurance start paying me but only 1 months after 7 months I kicked out the tenant they screwed my house who is going to pay all those damage. F$$$ the wards.

Batyr · 5 April 2023

★★★★★ 4/5

Trustpilot

Good Customer Service

Josie was very helpful throughout the process and provided good customer service.

Website · 31 October 2021

★★★★★ 5/5

Trustpilot

George Jordon & Blaine Kavanagh

Our company owns property and decided to let out one of the flats. Initially it was going to be sold and that was handled expertly by Blaine Kavanagh who has excellent communication skills and is super friendly and keen to get the job done. But due to the market on sales slowing down he then unselfishly gave advice saying he had identified this property to be ideal as a let in what was the current market circumstances and so Blaine then passed this over to George Jordon, Senior letting Adviser who promptly contacted us and gave all the options available. The process was expertly & Professionally handled and resulted in a very good outcome with rentable value and vetted tenants having moved into the property on the 22-3-2023. The property is under the management of wards represented by George whom we are confident will manage on our behalf going forward.

Steve · 23 March 2023

★★★★★ 1/5

Trustpilot

Extremely disappointed with our…

Extremely disappointed with our experience with Wards, Rochester branch.Such an incredibly unprofessional service from start to finish. In particular, the past three weeks where they have avoided our emails and multiple phone calls when we ask for an update. Today we were promised a phone call back but this never transpired, another huge let down! It’s Incredibly upsetting and frustrating that although I know the market is difficult the lack of information or support was shocking. I hope our experience is an isolated one but we will be encouraging family and friends to choose another company.

Becca · 22 March 2023

★★★★★ 5/5

Trustpilot

Jack Davison was very helpful we…

Jack Davison was very helpful we couldn’t fault the service that we received

Kris · 6 August 2021

★★★★★ 5/5

Trustpilot

Thank you Wards and Vanessa

I recently rented a property through Wards and met Vanessa Tindal, one of their amazingly efficient and helpful representatives. She was always available on emails and phone calls. Her responsiveness is incredible. Our decision was actually made simple by her thoughtfulness, promptness, and support. She is very approachable and amiable to speak with, yet professional at the same time. When it comes to responding to our inquiries, she is detail-oriented. She really cares about the clients. I appreciate your cooperation very much, Vanessa.. Kudos to you…. I recommend Wards for its professionalism, expertise and supportive team.

Kanika · 20 March 2023

★★★★★ 5/5

Google

Both Geoff and Debbie were very helpful and efficient. Thank you so much for all your help.

A · 27 August 2020

★★★★★ 5/5

Google

I can’t rate George from Wards Dartford highly enough. He has been quick to respond to all my queries and if he didn’t know the answer he found out. Nothing seemed like too much trouble. Great service.

Vikki · 30 December 2023

★★★★★ 5/5

Trustpilot

Great service, thank you!

We have recently bought through Wards, and have been very pleased with the service we got. Our sales progressor Jodi was really helpful, very assertive and was there at every point when we needed. Big thanks, highly recommended!

Sarah · 25 July 2022

★★★★★ 5/5

Trustpilot

I cannot praise Marc Steels highly…

I cannot praise Marc Steels highly enough for his help with the tenancy of my flat in Rochester Kent. He arranged everything for the renewal of the tenancy and kept in touch regularly giving me total peace of mind.

Carol · 12 November 2023

★★★★★ 5/5

Trustpilot

I recently brought a property marketed by Wards

I recently brought a property marketed by this estate agent. David And Daniel were very helpful and offered excellent customer services skills. They kept me informed of what stage the purchase was at all times. Thank you for this service .

James · 27 February 2022

★★★★★ 4/5

Trustpilot

Good Purchase Transaction

I have recently purchased a property through Wards at New Ash Green. They were particularly helpful throughout the transaction. Terri Truckle, Cameron and Clair were very supportive throughout. Thank you Wards.

Jackie · 5 April 2023

★★★★★ 5/5

Trustpilot

Ever-reliable Erica

Erica, who I have been dealing with as a client for over 5 years now, is a highly customer oriented professional. She is quick in instilling confidence in the letting process from the very outset of the interaction I had with her. She never faltered in keeping me informed and reassured throughout several cycles of letting, tenancy renewal and reletting processes. She is always there to answer my queries, ally any residual doubts and ensure completion of documentation and regulatory requirements, and that too very swiftly and clearly.I look forward to continue working with her and would strongly recommend anyone interested in seeking services from the Wards of Kent to reach out to her for highly dependable service and support.

Rehan · 1 March 2023

★★★★★ 1/5

Trustpilot

Unreliable, unprofessional, no customer service

Unreliable, unprofessional, deserve 0 stars!! This is why estate agents have a bad rep - they lie, they do not deliver on what they promise, they have zero customer skills, and even after contract has terminated still need reminders to do their job (as in remove property from their website etc). Do not touch with a barge pole, there are estate agents out there who actually do their job!! This is not one of them!!!

Kirsten · 24 July 2023

★★★★★ 5/5

Trustpilot

New Romney Team

Thank you to Jake Kelly & the staff at New Romney Branch for all their help with selling of our parents property . Very quick & efficient service would highly recommend.Gary Penfold.

KIM · 19 February 2023

★★★★★ 5/5

Google

Milly was great, recieved good service in our house search and prompt updates following any offers

Lauren · 27 August 2020

★★★★★ 5/5

Trustpilot

I had a brief experience with ward…

I had a brief experience with ward estate agent at gravesend. Excellent customer services, their mortgage advisor whom they recommended to me was very good and helpful at the start but due to his own personal reason Joseph decided not to put a full mortgage application on my behalf. The same lender whom he claim can not lend me money is the same who has given me a mortgage and I’m very happy that I now own a house.

Amos · 16 March 2023

★★★★★ 5/5

Trustpilot

The Wards team have provided me with…

The Wards team have provided me with great tenants for a number of years now. The service is great and truly professional. My main contact Grace Scott always takes me through the letting process in detail, coupled with her years of letting experience and market understanding, it ensures that I always have a good supply of tenants at the right time.Wards definitely comes highly recommended.

DB · 17 April 2020

★★★★★ 5/5

Trustpilot

James at wards Barnehurst and his team…

James at wards Barnehurst and his team were brilliant Couldn’t recommend enough Have never left a review before but felt like I should 👍👍👍

Cp · 27 September 2023

★★★★★ 5/5

Trustpilot

Many thanks to Sally

Many thanks to Sally - we recently bought a property via Wards and were very pleased with how Sally kept us updated throughout the process, even though the transaction took a lot longer than originally planned for various reasons!

Customer · 22 April 2022

★★★★★ 5/5

Trustpilot

Exceptionally good service

Met with Darren Cakebread of Wards Hythe recently, who gave us a great deal of his time, not to mention a lot of useful information about Hythe and the site we were considering. Exceptionally helpful, and great follow-up, thanks Wards and Darren

Hilary · 2 August 2023

★★★★★ 5/5

Google

Wards is truly amazing! They have helped us immensely all the way until we have moved to our lovely new house. The staff always gave us updates regarding our purchase. Special thanks to Ms Debbie Brewer for all her help, our completion would not be possible without her efforts. Great job guys!!!

Alyssa · 27 August 2022

★★★★★ 5/5

Trustpilot

Camille was very helpful and friendly…

Camille was very helpful and friendly all through the process. . Even after I had moved in and I had a couple of queries she sorted them out promptly without any fuss.

Susan · 21 January 2023

★★★★★ 5/5

Trustpilot

Very positive experience!

Buying a home isn't always a straightforward process but the team at Wards were always really helpful, professional and responsive to questions during the process. Thanks to James in particular who I was in contact with most.

Customer · 9 July 2022