Trusted Agent profile · Dartford
★★★★★
2,094 reviews across 2 platforms
7 Market Street, Dartford, DA1 1EB
Wards's office in Dartford, at 7 Market Street, is rated 4.7 out of 5 across 2,094 reviews on two platforms, including 264 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dartford.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
TrustpilotJodi Wyncoll - Sales Progressor - a credit to Wards…
Jodi Wyncoll is an absolute asset to Wards! Professional and empathetic, she understood our family situation and guided us through the house selling process. Can't rate highly enough.
5/5
TrustpilotFive stars for Paul Di Stefano from Wards Dartford
Completed last March. Great work by Mr Paul Di Stefano from Wards Dartford. Very helpful service from them during my mortgage process. I highly recommend Wards. Many thanks!!
Hi Alin,Thanks for your review and recommendation. We'll pass on your kind words to Paul and the team.All the best, Wards, Ashford
5/5
TrustpilotWe have just moved into a rent house
We have just moved into a rent house, and George Jordan was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything.thank you very much
5/5
GoogleGeorge has been really helpful in letting us the property.Had a pleasant experience. Highly recommended.
5/5
GoogleWe have just rented a property through Wards of Dartford. The process was a pleasure. George, the letting agent was extremely professional, helpful and accommodating. We definitely highly recommend Wards of Dartford Estate Agents when it comes to lettings.
Hi Guy, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been whilst going through the process of renting a property, and particularly how helpful and accommodating you've found George to be. Best wishes, Wards.
5/5
TrustpilotWe got there in the end...
We have had a very challenging year trying to purchase a property. Stacey, Matthew and Nick have been outstanding every step of the way in guiding us through, giving advice and putting up with our frequent phone calls!It was a lovely moment speaking to Stacey once contracts were exchanged.We have absolutely no hesitation in recommending Wards.Thank you so much.Brian & Samantha
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe have just completed the sale of my…
We have just completed the sale of my mothers bungalow plus the purchase of a new property all through Wards of Strood. The execution was carried out in a professional and timely manner, great service and very personal, we left it all to Abbie and Chloe, who took the stress out of selling and buying . Thankyou both
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Friendly Communication
I have just started searching for my next home and have been dealing with Jamie in the Headcorn branch. He is always friendly and has been really helpful and informative.
Good Morning Lisa, Thank you for taking the time to leave a review. We wish you all the best on your property journey and we are always here to help you move forwards. Thanks again, Wards of Kent
5/5
TrustpilotWards of Kent Highly Recommended
Excellent service provided by Tessa, any guidance or questions I had Tessa was more than happy to answer or to investigate on our behalf. Very efficient and helpful. Lee Dunbar
5/5
TrustpilotJessica Williams went above and beyond…
Jessica Williams went above and beyond to make the whole process as easy as possible. Even gave up time off to accommodate viewing. She also had all relevant information about the properties and entire site and was easily contactable.
5/5
GoogleExcellent service provided by Milly Hallett, she knows how to value properties for everyone s budget . I have been looking for my dream home with different agents at different agency s and Wards has definitely better costumes service compare to others. I would highly recommend MILLY HALLET!PositiveResponsiveness, Quality, Professionalism, Value
Dear Gina, Thank you for taking the time to write a review regarding your recent experiences with Milly in our Dartford branch. We are so happy we could find you your dream home and Milly will be over the moon with your comments, especially your recommendation, thank you! Stay safe and Happy New Year. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotExcellent Comms & very helpful
Excellent communication through out the process, easy to reach & very helpful, kept up up to date & informed of the process and what was required throughout all this
Dear Ashleigh Thanks for the five star review! We strive to provide all our clients with excellent communication, so it's great to hear your feedback. Thanks Again,Wards of Kent, Ashford Branch
5/5
TrustpilotVery satisfied with the service…
Very satisfied with the service provided by Wards in conjunction with their associate iamsold. Everything was dealt with in an efficient and courteous manner and we are more than pleased with the sale price achieved, which exceeded our expectations.
1/5
TrustpilotArranged a time to view an apartment…
Arranged a time to view an apartment but at last minute had a message bringing time forward 30 mins which I could not make due to school run. I phoned to explain and they were very reluctant to budge but we then agreed a time which was very tight for me, and when I arrived literally 2 mins after nobody was there. I called wards and they were absolutely arrogant and just horrible and I would not recommend them at all. I have had problems in the past with them and should have learned my lesson.
5/5
TrustpilotHi,iv used Wards for well over 6yrs…
Hi,iv used Wards for well over 6yrs now,to not only rent but also sell.I found Hamid, Abi,Graham & the rest of the team helpfull above & beyond what I expected.Even to the point when I pulled out of on of my sales after lots of wards hard work,this was accepted & all continued to be polite always,thanks.fiona
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWe found ourselves in a bit of a fix, having to move out of the property we had sold before the property we had bought (a new-build) was ready for occupation and we needed to source a property fast. Marina Carter in the Dartford office got everything sorted from an initial viewing of the property on Thursday 5th February and we moved in the following Thursday (12th). Great service.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotGeorge made my experience very smooth
George made my experience very smooth. He communicated well and kept me informed about the process. He was on hand to answer any questions I had. Thank you George
5/5
TrustpilotBexleyheath Rental
Thanks to Shanur and Marina for making the rental process as smooth as possible.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI have been using Wards property…
I have been using Wards property management services for some years now. I'm so impressed at the moment with Bethany who is my dedicated 'go-to' member of the team. She is always bright, polite, and helpful, without being 'over the top' gushy. She has a real can-do attitude to problems, I know that when she calls, it's usually going to cost me money, but she has a really good way of dealing with landlords and tenants.
1/5
TrustpilotUnable to sell our property
We had a terrible experience with Wards. We had signed with them in late June, when the property market was still strong. They knew we needed a quick sale, but still didn't actually start marketing it until our 14-day cooling off period was almost over. They had scheduled two open houses, the first didn't get any viewers and the second a week later only had two viewers. They had initially marketed our property higher than what I thought we could get for it, and as such our property didn't get any initial momentum and we had to reduce our price within two weeks of it going live. We had managed to source another buyer during this time, but Wards refused to release us from our contract, which meant we lost the opportunity to sell. After 14 weeks, we had averaged less than one viewing per week and we told Wards to either let us out of our contract early, or we were just going to delist it and wait for the contract to expire. They finally let us out of our contract early. But since then, the housing market has fallen and though we have found a seller since then, the price was significantly less than what we could have secured back in July. They were combative with us and in the end cost us a lot of money.
5/5
TrustpilotDavid has been really helpful…
David has been really helpful throughout the whole process of putting my flat on the market. He provided good contacts for contractors and always responded really quickly when I had a question - great service.
5/5
TrustpilotDaren,Judy,Allison
Excellent, Daren, Alison & Judy were amazing all the way through the process, I will always recommend them for both buying & selling. They make everything so much easier, and are always available to answer your questions.
5/5
GoogleBrilliant estate agents. Special thanks to Laura and Millie
Dear Sean, Thank you for your great feedback regarding our Dartford and especially Laura and Millie. They pride themselves on looking after all their customers to ensure a smooth moving journey. All the best. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotSo far Zared and Rachel have been great!
So far Zared and Rachel have been very helpful and professional. I appreciated that they spent the time advising us as they did and our experience working with them so far has been smooth sailing. I would definitely recommend working with them both if you're a first-time buyer.
Thanks Lee for your review. Rachel and Zared are real superstars and I am glad to hear they have been helping you as much as they can. Its always a bit nerve racking but exciting buying your first home so getting the right support around you is important.I wish you well in your new homeKind regardsDavid HayesBranch Development Director
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Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dartford.
