Trusted Agent profile · Dartford
★★★★★
2,094 reviews across 2 platforms
7 Market Street, Dartford, DA1 1EB
Wards's office in Dartford, at 7 Market Street, is rated 4.7 out of 5 across 2,094 reviews on two platforms, including 264 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dartford.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
TrustpilotThanks to Kenny and Aimi for making it so easy
Thanks to Kenny and Aimi for making the sale of my property go so easily. You have been very professionnal, effective and determined to get a result.Thanks again
Hi Mark,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and how professional and determined they've been throughout your sale.Best wishes,Wards.
5/5
TrustpilotGreat service from all the staff in…
Great service from all the staff in Headcorn office.Special thanks to Tom, Hollie & Caleb for trying so hard in a difficult market.
Hi Simon,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how hard they've worked throughout.Best wishes,Wards.
5/5
GoogleWards have shown an exceptional level of professionalism and efficiency when it comes to lettings. They were easy to communicate with and guided me through the process of renting out a property. I would also like to thank Kaan, George and Prateek for being helpful every step of the way. Would highly recommend for anyone looking for a property.
5/5
TrustpilotVery attentive service
Very attentive service. Kept us well informed, and always friendly. Nick, Anna and Louise were always happy to answer questions and did a good job selling our house.
Thank you Stephen for your review, much appreciated. I will make sure the team know about it.Kid regardsDavid HayesBranch Development Director
5/5
TrustpilotI would not hesitate to recommend Lola…
I would not hesitate to recommend Lola who has moved from the Tenterden office to Brasted. Amazing personality and extremely professional in her job. She could not have been more tentative and caring. Thankyou for all of your help we are now off to pastures new.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service, professional & friendly staff
We received excellent service from Wards of Kent. The staff is very friendly and professional and all our enquiries were dealt in a timely manner. We would particularly like to thank Maria Meddings, Senior Sales Progressor, for facilitating exchange & completion with all solicitors involved. Highly recommended.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExtremely helpful in a stressful situation.
Renting out my property has been very stressful getting the property up to current regs. Tony has been a god send. Going above and beyond.We have had brilliant communication well into the evenings and weekends.Without Wards/Tony I think I would of given up and sold the property.Highly recommended.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotExcellent service from Wards in Strood.
Jonathan and the team at Wards in Strood have been outstandingly helpful in assisting us selling our home and buying a new property. They have made the process straightforward and have supported us each step of the way. We would highly recommend them!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe used wards to sell my past mothers…
We used wards to sell my past mothers house, we chose wards after reading the views showing the sale to showings rate was high and it was local, we had good service from day one from Paul Jordan and Sam Killick sending us prospective buyers before it was even shown. We was allocated a go between us and the buyers with all the relevant information being sent, keeping us informed at all times via a lovely lady called Maria Medding’s, she was extremely helpful as it was a complicated sale due to probate and a family trust.We would have no problem in recommending Wards to sell your property, it’s all about relationships and trust as Wards and their employees build that allowing you to be confident, especially with the potential buyers they send.100% happy customer
Thank you Trevor for sending your review. Delighted the team were able to help you with a complex sale.I will make sure the team hear your kind words.Thanks againKind regardsDavid HayesBranch Development Director
5/5
TrustpilotHave just sold our mum's house with…
Have just sold our mum's house with your Tenterden Branch. Leanne was really helpful as it was a part buy house and other estate agents wouldn't do it. She recommended a solicitor they could be in contact with and Tina kept us informed all the way through which has been very useful. I would recommend them to other people who are selling their house.
5/5
TrustpilotAmy was the most professional
Amy was the most professional, friendliest and honest estate agent I came across. She listened properly to understand what type of property I was looking for and suggested only the most suitable properties. I can highly recommend this agency and especially Amy as a very supportive and understanding estate agent
5/5
GoogleHad a great experience with wards, Especially with Caroline Davis, while we had a few blockades she was always helping to find solutions and got us there in the end, and she always extremely quick.
5/5
TrustpilotKim Batchelor was excellent
I have to say that if I wasn't for Kim Batchelor, I don't know how my move would have gone ahead.She was there to help through the whole process and went above and beyond chasing all necessary parties, to make sure completion happened.Thank you Kim. Merry Christmas
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
GoogleHad a really good experience with AJ! He was lovely and made me feel at ease moving in with answering my many questions!
Good morning, Thank you for your review! We're delighted AJ made your move smooth and answered all your questions professionally. Best wishes Wards - Dartford
5/5
TrustpilotExcellent service!
Excellent service - and very professional.All my enquiries were dealt with very quickly.I received amazing service from Wards especially from Maria. I would like to thank Maria Byrne for the amazing service. I Highly recommended and would not use any other Estate Agents other than Wards.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotI would not rent again through this…
I would not rent again through this company! The boiler in the property has broken down and I’ve been made to feel like I was a hassle to get it fixed. The agents involved have done nothing to provide any heating or hot water whilst the boiler is out of use even though I have a child. There have been no updates on what’s going on to solve this and I was even laughed at down the phone by the agent when I said the house was inhabitable due to the cold. Useless staff in the swale offices when it comes to rented properties. They’re only interested in the landlords worries about money and not the well being of the tenants. Would never use them again.
Dear Thomas Thank you for taking the time to leave us your feedback. Customer satisfaction is of paramount importance to Wards and it is disappointing that you were not satisfied following your experience with us. We note from our records that a new boiler was installed at the property on 13th February 2023. We hope that this has resolved the heating issues that you were experiencing. We understand and appreciate that it can be frustrating waiting for repairs to take place, however Wards are restricted in that we can only follow the landlord's instructions in respect of which contractor is instructed, even if alternative contractors have availability sooner. Thank you again for your feedback and if you would like to discuss the above events in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Kind regardsWards
5/5
TrustpilotAshford Branch
I bought my house in Ashford with them and the experience couldn't be better. Using also their services with Daniel as a mortgage advisor was great and very smooth through all the process. The team in the office was really helpful and professional (special thanks to Julia and Ryan, the ones I dealt with) helping me to find the house that suited my needs.
5/5
TrustpilotMoving Home
From putting my property on the market to finally selling it and moving, the Walderslade team (Kenny George, Kim Batchelor and Sam Bahia and others) have been great throughout the whole process culminating in the completion date that I requested, Kenny and Kim made it happen!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards of Tenterden are a fantastic…
Wards of Tenterden are a fantastic example of a good agent, I cannot praise the whole team David, Jodie both outstanding, always someone at the end of the phone, highly recommend.
5/5
GooglePrateek made my moving all smooth and easy .. Thanks to Wards Estate Agent and Prateek Shrestha. It's been an amazing experience so far .
Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotWards of Chatham
I would highly recommend wards.Adam in the Chatham branch was a massive help his expertise and knowledge of the local area was excellent. His communication with me was a big help and was always on hand to call me if any properties where about to come onto the market .In the long term I would definitely be using this company again in the near future. Thank you Adam
5/5
TrustpilotThank you
Everyone has been really helpful through the process of trying to sell our house. In particular, Evie found us our buyer and then recommended a house for us to view which we have now gone on to purchase-all being well! We are really pleased and excited. Thank you.
5/5
GoogleI found all the staff polite and professional, their friendly manner made my experience with them a very happy and calm one.
Good morning, Thank you ever so much for your kind words. We're delighted to hear that our team's polite and professional approach helped make your experience a happy and calm one. Your feedback means a great deal to us, and we’re so pleased we could support you throughout. Best wishes Wards - Dartford
5/5
GoogleVery helpful and friendly service
Hi Daniel, Thank you for your kind feedback. We are pleased to hear you found the service helpful and friendly, as providing clear guidance and reliable support throughout the moving process is always our priority. Whether buying, selling or letting a property, we aim to make every step as straightforward as possible. Thanks, Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dartford.
