Trusted Agent profile · Dartford

Wards Dartford reviews

4.6

★★★★★ Excellent

2,094 reviews across 2 platforms

7 Market Street, Dartford, DA1 1EB

Wards's office in Dartford, at 7 Market Street, is rated 4.6 out of 5 across 2,094 reviews on two platforms, including 264 Google reviews rated 4.3.

Google logo

4.3 / 5

264

Reviews on Google

This office

Trustpilot logo

1,830

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Having just bought a house using Wards…

Having just bought a house using Wards Estate agents we just want to say thank you to Jessica Williams for always going above and beyond, your energy and patience and for being human in the age of technology! We now own a beautiful home!

Petra · 22 May 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

I found all the staff polite and professional, their friendly manner made my experience with them a very happy and calm one.

Leeann · 16 October 2025

Agent replied · 16 April 2026

Good morning, Thank you ever so much for your kind words. We're delighted to hear that our team's polite and professional approach helped make your experience a happy and calm one. Your feedback means a great deal to us, and we’re so pleased we could support you throughout. Best wishes Wards - Dartford

5/5

Trustpilot

Simran of Wards Estate Agents. Highly recommend

We recently requested Wards to sell our property after advice given by friends about how good they were in all areas of the selling of their properties, and we have experienced the same quality of service. Simran, one of the Wards estate agents took charge of our sellings and she is first class and provides great communication and high quality work. Punctual in visiting our property, very friendly, ask any questions you wish to ask and took us through each stage of the selling proccedures with clarity. She has kept us up to date on any new news and always replies to any messages left with her when she has been busy on other assignments. We highly recommend her and the company to achieve the selling or buying of your property. Wish to add a big thankyou to Simran.

KEVIN · 11 January 2023

Agent replied · 11 June 2024

Kevin, really appreciate you taking the time to give some fantastic comments about your service from Simran. She is a superstar! I glad we were able to help you and I wish you all the best in your new home.Thanks again,David HayesBranch Development Director

5/5

Google

Very helpful and friendly service

Daniel · 16 March 2026

Agent replied · 16 April 2026

Hi Daniel, Thank you for your kind feedback. We are pleased to hear you found the service helpful and friendly, as providing clear guidance and reliable support throughout the moving process is always our priority. Whether buying, selling or letting a property, we aim to make every step as straightforward as possible. Thanks, Wards

5/5

Trustpilot

Selling 3 properties and buying one…

Selling 3 properties and buying one seemed like such a headache but was dealt with smoothly special thanks to Debbie Maria and Natalie

Adele · 3 October 2023

Agent replied · 11 June 2024

Hi Adele,Thank you for leaving a review! It's great to hear how smooth your experience of selling multiple properties and buying another with our agents has been.Best wishes,Wards.

5/5

Trustpilot

We had such a great experience with all…

We had such a great experience with all the help and support from all the team which is why we chose to buy and sell with the guys a second time round, and we got a great service again. We first initially started the process with Kenny George, very professional and very friendly, then all the visits we went on with Sam and Ami Banks, they were able to find the right house for us, and gave as all the assistance we needed, then once we found the place and buying process went through , we had great support from Kim batchelor who wouldn’t let the process stop she kept pushing the solicitors and the sellers. So from start to finish we received a very friendly, supportive and professional experience, we would highly recommend and in the future we would definitely use agian

Mr · 9 January 2023

Agent replied · 11 June 2024

Hi Mark, thank you for sending through your review, really appreciated. I'll make sure the team area aware. Glad we were able to help you with your move, hope you have settled in well!Kind regardsDavid HayesBranch Development Director

5/5

Trustpilot

Three viewings with Hollie

Hollie was professional, helpful, informative and friendly. She represented her company well and her communication was excellent. She made the experience enjoyable.

Patricia · 26 October 2023

Agent replied · 11 June 2024

Hi Patricia,Thank you for leaving a review! It's great to hear how professional, helpful and informative you've found our agent, Hollie, to be throughout your experience.Best wishes,Wards.

5/5

Trustpilot

Massive thanks

Massive thanks to Kenny,Amy,Sam & Adam at the Walderslade Branch KentFantastic sevice from start to finish. Would highly reccomend. :) :)

Bev · 15 November 2023

Agent replied · 11 June 2024

Hi Bev,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how fantastic the service has been from start to finish.Best wishes,Wards.

5/5

Trustpilot

Emily Thorndycraft is a Star

Emily Thorndycraft from Wards has been a star from start to finish, she marketed and did a tenant find on 4 of our properties, I could not ask for more, Thank you Emily.

Dawn · 25 November 2022

Agent replied · 11 June 2024

Hello Dawn,Thanks for your review, we will pass this on to Emily, who will be delighted to hear that you are so happy with the service she has provided for you!Best wishes,Wards of Kent

5/5

Trustpilot

Thanks to Kim and Sam

Thanks to Kim (sales progression) for your persistence and to Sam for showing us around at the very beginning and getting us started on our journey

CustomerJill · 4 July 2023

Agent replied · 11 June 2024

Hi Jill,Thank you for leaving a review! It's great to hear how positive your experience with Kim and Sam has been throughout your journey. We'll pass your kind words along.Best wishes,Wards.

5/5

Google

Prateek was fast and easy, communicated well and make the process simple. I would highly recommend the Dartford lettings team to find a property.

Urstrulyshivakumar · 27 August 2023

Agent replied · 26 August 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Fantastic service from Jess

Jess went above and beyond throughout the process of buying our new house. From the initial contact to completion date we could rely on Jess being on the end of the phone to guide us and to clear up any of our queries. Nothing was too much trouble and it felt like we were communicating with a friend rather than an estate agent! I can’t recommend Jess and Wards highly enough.

Stephanie · 24 February 2022

5/5

Trustpilot

A very big thank you to Tony Degiorgio…

A very big thank you to Tony Degiorgio who was outstanding in terms of the service he provided in finding a quality tenant and managing the whole process. Exceptional customer experience. I would have no hesitation in recommending Tony and Wards. Best regards, Mark Van Rol

Mark · 1 October 2020

Agent replied · 11 June 2024

Good afternoon Mark, Thank you for taking the time to write this review. We are so pleased to hear that you found the service outstanding, Tony is a great asset within the team and I'm sure he will be delighted by your comments. We look forward to working with you and your future tenants in the future. Kind regards,Danielle

5/5

Trustpilot

Maria and the team were excellent at…

Maria and the team were excellent at each stage of the sale of my Mother's house. It was a process we were not prepered for at a time of global crisis and then a housing market crash! I am relieved to say that Maria and the team absolutely did us proud and helped us at every step of the way.

Loz · 25 April 2023

1/5

Google

horible horible women Laura. do not use. so rude on phone and arogant would not help me with my questions and eating whilst speaking to me on phone

Bill · 5 August 2025

Agent replied · 16 April 2026

Dear Bill Thank you for taking the time to leave us your review and we are sorry that you … More

5/5

Trustpilot

Vanessa Barfoot at Mortgage Matters Direct

Vanessa has been enthusiastic and diligent from day one through to our successful mortgage offer, quickly and efficiently helping us satisfy the requirements of our lender. We have been amazed by her thoroughly professional service and kept updated throughout. First Class Service. Thank you Vanessa.

Maria · 27 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Maria Byrne (Ramsgate)

Thank you Maria (Ramsgate) for overseeing our move into our flat. From initially showing me round the property to the actual move you was totally professional throughout. You made the whole process move along without any hitches. Dave and I couldn’t be happier here Thank you

Jackie · 19 June 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Wards Estate Agent & Maria were a huge…

Wards Estate Agent & Maria were a huge help with us from the moment we had our viewing! Fantastic team and always happy to answer our questions! Really pleased we were able to find our property thanks to Wards & Maria!

Bekah · 12 August 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I’d like to say a massive thank you to…Wards at New Ash Green

I’d like to say a massive thank you to Jade and colleagues at the New Ash Green branch. Jade was amazing and nothing was too much trouble, even chasing up things that the solicitors were supposed to be doing. First class service 👏🏻👏🏻

Sally · 18 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Lettings Team

I have recently let my flat in with Wards, and thus far have had a really good experience. Abi has been great. As a first time landlord, they have made everything really clear and communicated well.Long may it continue throughout the tenancy!

James · 1 June 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

First time buyer experience

Had a very good experience with Wards agency with our first property purchase. All members of the team were very helpful and supportive, communication with seller was quick and effective. Massive thanks to Jade for help with the final stages of the process!

Sigita · 11 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

I found Wards to be very professional, helpful and friendly. I mostly dealt with Jade who was always very positive and upbeat and who was very patient and managed my stress levels really well. An excellent service and I would highly recommend them.

LL · 10 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

Been in branch a few and spoke to James about doing a valuation on my property and looking at properties to upsize too received excellent advise from James I will be recommending him to my family and friends looking to buy or sell or rent.

Mary · 27 August 2020

Agent replied · 26 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

My wife and I had our house on the market with Wards in Dartford and we are very impressed with the professionalism and respect shown to us by Geoff Livermore and his team and would highly recommend Wards to anyone wishing to sell their home!PositiveProfessionalism

Paul · 27 August 2020

Agent replied · 26 August 2024

Hello Paul, Thank you for your kind review - we will pass this on to the team! Many thanks, Wards of Kent

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