Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy experience with Wards staff has been very positive
My experience with Wards staff has been very positive, in particular Emily Boyle, Senior Lettings Manager who helped me navigate through the administrative maze that is entailed in renting a property.
Glenda · 14 April 2026
★★★★★ 5/5
TrustpilotExcellent service from Wards Estate…
Excellent service from Wards Estate Agents! (Gillingham branch) from the beginning to the end, I would like to thank Bradley Fray,Kim Batchelor and Jenny Stubbs for their amazing service and help! Kim always made sure she kept us informed on the progress of the property purchase.I Highly recommend Wards of Kent!! Thanks to the whole team!Nana&Henry
Nana · 29 June 2024
Agent replied · 23 October 2024
Hello Nana,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to the team!Best wishes, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotBrad at Wards
Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent
Happy · 11 October 2024
Agent replied · 23 October 2024
Thank you for highlighting Brad's exceptional service at our Gillingham branch. We're thrilled to hear that he was so helpful and made a positive impact on your experience. We truly appreciate your recommendation.Best regards, Wards of Kent
★★★★★ 5/5
TrustpilotRachael Ruocco-Buchanan
Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.
Dane · 16 April 2026
★★★★★ 5/5
TrustpilotWards of Kent letting division
Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.
Jane · 16 September 2026
Agent replied · 23 October 2024
We're so happy to hear our letting division at Wards Paddock Wood provided you with such a positive experience! We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotHad a great experience with wards
Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!
Tobias · 17 August 2026
Agent replied · 22 September 2026
We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotThe whole experience from meeting…
The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade
MR · 31 July 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us at Wards during such a sensitive time. We appreciate your kind words and recommendation.
★★★★★ 5/5
TrustpilotRebecca Morgan is by far the best…
Rebecca Morgan is by far the best estate agent I have ever had the pleasure of dealing with and I have dealt with quite a few over the years. Highly professional, very knowledgeable, attentive to my needs and my requirements. Always available just simply the best!
Alison · 8 August 2024
Agent replied · 23 October 2024
Good morning Alison,Thank you for your lovely review! We're thrilled to hear that Rebecca provided such a professional and attentive service. We're always here when you need us.Best regards, Wards
★★★★★ 5/5
TrustpilotDaniel explained everything really well…
Daniel explained everything really well and gave us lots of information and answered our questions
ChazOuz · 26 September 2026
Agent replied · 10 October 2026
We're so glad to hear that our team provided you with helpful information and answered your questions thoroughly at Wards Bearsted.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotWards of Hythe were excellent
Wards of Hythe were excellent to deal with regarding the sale of my mother's flat, which took a long time, due to unforseen circumstances, including Covid. The staff were pleasant, cheerful and friendly to speak to and always listened carefully. They gave very good service, under difficult market conditions.
Sarah · 13 June 2024
Agent replied · 23 October 2024
Hello Sarah,Thank you for your kind review - we will pass this on to the team! We're always here to help you move forward on your property journey.Many thanks, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, We deal with Libby and she certainly takes the stress out of renting, Certainly recommend either as a renter or a landlord
TRAVIS · 28 July 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our service and Libby at Wards Estate Agents. It's wonderful to know we could make your renting process stress-free. We truly appreciate your recommendation!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotJessie was so helpful after looking for…
Jessie was so helpful after looking for a property in the chatham area she found my dream home she is always so helpful and friendly when I ring the office. Its nice to deal with a lovely friendly person at the end of the phone
Jane · 16 August 2024
Agent replied · 23 October 2024
Afternoon Jane,Thank you for your lovely review. It's fantastic to know that Jessie's friendly and helpful nature made your experience with us so positive. All the best,Wards of Kent
★★★★★ 5/5
TrustpilotGreat team, professional, friendly and reliable.
Having not sold before, I was anxious about the whole process and the stigma attached to estate agents however from the first meeting with Anna at Wards in Walderslade, any pre conceptions were very quickly wiped away. The whole process was fairly straight forward and having the whole team on hand at any point to help was great. Each time you dealt with someone you felt as though they actually knew who you were and treated you with respect and provided honest updates. Thanks to all the team Anna, Aimee, Charley and Barry for all your help from start to finish.
Donna · 19 January 2026
★★★★★ 5/5
TrustpilotI found all the staff very helpful and…
I found all the staff very helpful and got back to me quickly when I left messages, but the best person for me was Maria Meddings as she acted as a go-between me and the buyers solicitor which made things a lot easier and if it wasn't for her I don't think the completion would have happened. She was very kind, thoughtful and very helpful in everything. Five out five.
Vivienne · 10 April 2026
★★★★★ 5/5
TrustpilotJudy from the Sales Progress team was…
Judy from the Sales Progress team was absolutely wonderful. Really helpful in my recent purchase.
Orgil · 18 September 2026
Agent replied · 10 October 2026
We're so happy to hear our sales team at Wards provided such excellent assistance with your recent purchase. We appreciate your kind words.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotThe whole team at wards have been great…
The whole team at wards have been great from start till finish great communication and keeping us informed and nice little welcome packages when picking up the keys to first home so thank you to Graham, Emily, Ashley, Maria.M Grace, Adam)
Lyndon · 21 September 2024
Agent replied · 23 October 2024
Morning Lyndon,Thank you for taking the time to leave a positive review! We're thrilled to hear that the team provided you with excellent service throughout your journey to your first home. It's wonderful to know that our communication and welcome packages made a positive impact.Best wishes, Wards of Kent
★★★★★ 4/5
TrustpilotThe process was quick and Harry James…
The process was quick and Harry James was able to respond to everything that I needed.
Nyarai · 13 May 2026
★★★★★ 5/5
TrustpilotThank you Hannah
I’m very grateful for the service I received from Hannah. From start to finish her professionalism, efficiency and dedication to customer satisfaction were fully commendable. It’s been an absolute delight. Hannah was inspirational in the search for the first property as well as the second.
Fisser · 26 June 2024
Agent replied · 23 October 2024
Hello Fisser,Thanks for leaving us such a lovely review, we really appreciate it. We're always here when you need us.Many thanks, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotMaria Meddings was quick and efficient…
Maria Meddings was quick and efficient in responding to all my enquiries, even going out of her way to respond outside of work hours. We are grateful that she pushed our sale over the line after a lengthy process. Thank you, Maria.
Gilly · 25 July 2024
Agent replied · 23 October 2024
Hello Gilly,Thank you so much for your wonderful review! We are thrilled to hear that Maria was able to assist you efficiently and effectively throughout your sale process. Going the extra mile for our clients is something we strive for, and it's fantastic to know Maria's dedication made a positive impact on your experience. We will be sure to pass along your kind words to her. Many thanks,Wards
★★★★★ 5/5
TrustpilotWe want to thank our sales progressor…
We want to thank our sales progressor Debbie Ludgate. She has been first class with dealing with the chain, prompt answering of our queries and providing us with regular updates to help a stressful situation of moving easier. Overall Debbie has been exceptional.
Gemma · 4 July 2024
Agent replied · 23 October 2024
Hi Gemma,Thank you for your kind words about our Ashford branch. We'll be sure to pass your thanks and kind words on to Debbie for you!All the best, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotExcellent service and support
Wards made my purchase seamless and painless and I can't thank the team enough for their responsiveness and professionalism. I would highly recommend this practice to navigate you through the process. Thank you very much to Nick, Chris, Freya and team.
Deirdra · 25 July 2024
Agent replied · 23 October 2024
Hello Deirdra,Thank you for your lovely review! We are thrilled to hear that your purchase went seamlessly. Your kind words about our team's responsiveness and professionalism mean a lot to us. Nick, Chris, Freya, and the team are delighted to have been able to assist you. We truly appreciate your recommendation and look forward to helping you again in the future.Best regards, Wards
★★★★★ 5/5
TrustpilotWe purchased our property via Wards
We purchased our property via Wards. Very happy with their professional service, particularly Maria Meddings who was the only person keeping us updated with the process. Would also like to mention Olly and Lucy at the local branch.
Phil · 13 October 2025
★★★★★ 5/5
TrustpilotThank you
Be, Sam and team were fantastic. Sold in no time. Thank you
Josh · 8 May 2026
★★★★★ 5/5
TrustpilotI recently had the pleasure of dealing…
I recently had the pleasure of dealing with Emma Penfold she is new to the company but you couldn’t tell, on one of my most stressful moves she calmed me down on the phone laughed and joked with me it felt like I was talking to a friend not a sales Progressor she went above and beyond to keep me informed and communicated up until exchange of my property. I’m so pleased she was there talking me through everything. Thank you so much
Maria · 21 November 2025
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