McConnells Dartford reviews

★★★★★ 5/5

Google

We have been using McConnells for just over a year now for letting services after being recommended by a family friend and they have been as good as advertised. Really friendly and hard working staff that are always available for you. Highly personable company that care for you, the tenant and your property. Comes highly recommended!

Brad · 3 December 2023

★★★★★ 5/5

Google

I have been with McConnells for about 20 years. They are by far the best estate agent I know in and around London and I know quite a few. Very helpful and very responsive. Reasonable fees as well.

L · 19 October 2024

★★★★★ 5/5

Google

I had a great experience with Lisa Cronk who helped me to find a good property in my budget near to my work place which is in Greenhithe. I really appreciate the way they did the references and checks in a week because my moving date was so near. Thanks again Lisa for helping us. We appreciate your dedication to your job. 😇👍🏼 …

Shefin · 8 April 2023

★★★★★ 5/5

Google

Have always found all the staff very helpful and polite, nothing is too much trouble and I will be using them again in the future. My sincere thanks to all for selling my home.

Andrew · 10 December 2024

★★★★★ 5/5

Google

We have been involved with McConnells Dartford for a number of years now and have always found them pleasant work with and communication is friendly and efficient. We look forward to continuing to do business with them.

Supa · 16 October 2024

★★★★★ 1/5

Google

I have enquired about a property and got told I will the the first one to get a viewing when it's available. After no contact from the agency for 2 weeks and it coming up to the time viewings start, I called them to ensure I am still on the list. I got told there already 6 viewings booked and I can be the 7th and there is nothing they can do. A waste of 2 weeks of my time, don't bother dealing with this agency, as you can clearly see by the average rating, it's not worth the effort.NegativeResponsiveness, Professionalism

Pawel · 26 August 2020

★★★★★ 1/5

Google

Very unprofessional. One of your colleagues has booked me in for a viewing and I had to take a day off from work. I arrived at the property 5 minutes earlier. After 20 minutes of waiting I called the agency and the agent that booked me told me that the property has already been rented. When asked why I haven’t been told she simply said “I forgot, I was really busy”. This level of unprofessionalism is appalling and if this is the way you run your business and treat your clients I’m glad I haven’t signed a contract with you. I can’t believe I had to take the day off and wasted my time for nothing and all you’re excuse was “I forgot “. Great job McConnell’s. Not surprised of low ratings here. I really hope people are not wasting their money on you. You need to sort this out.NegativeResponsiveness, Professionalism

Alexandra · 26 August 2020

★★★★★ 5/5

Google

Great experience, staff were really helpful and the letting process was very easy and seamless. I’d recommend McConnell’s.

Regina · 7 April 2026

★★★★★ 5/5

Google

McConnells has been fantastic throughout my renting experience. The team is professional, responsive, and always willing to help with any queries. They made the process smooth and stress-free. Highly recommend their services

Samson · 10 December 2024

★★★★★ 1/5

Google

It's not directly a grievance with the letting agents but more the overall referencing company they use. Mconnels staff were very friendly and helpful, but my overall experience was disappointing. Once you pay the holding fee on a property, you are then sent a link for the referencing company. My understanding was that as you're not applying for credit, they can only check public registers for ccjs, bancrupties and the electoral role, which would come back all ok for me. But there's a box I ticked to allow a full credit check which meant I failed from mismanagent of credit cards some years ago. It's a new process to me, I'm not sure if the application will let you proceed if you don't allow a full credit check, if it does, don't tick the box. Times are clearly changing as my current landlady's reference to say I pay rent in full and on time every month isn't enough to prove that I pay rent in full and on time every month. I'm now 200 quid down and not in the house I was looking forward to moving in. So be careful filling in the online forms.

Wayne · 7 June 2020

★★★★★ 5/5

Google

The team at McConnells have worked tirelessly over the past year to let my office in a difficult market for small offices. They have kept me up to date without asking, on viewings, feedback and now completion of the new lease. Thanking you all.

STEVE · 27 May 2024

★★★★★ 5/5

Google

i have been a tenant with mcconnell's for many years and have never had an issue. i have been supported with any issues i had and they were resolved quickly. would highly recommended them

Jade · 29 October 2024

★★★★★ 5/5

Google

We engaged with many agencies, but none compare to McConnells. Their team, especially the ladies, are highly efficient, professional, and experienced in their field. Thanks to them, Drysite Company now has a new office that perfectly suits our needs. McConnells are a fantastic company, and we highly recommend them for any property letting, buying, or selling needs. Thank you, McConnells!

Tari · 21 January 2025

★★★★★ 5/5

Google

Have always found the staff professional and responsive.

J · 25 August 2025

★★★★★ 5/5

Google

My partner and I have had such a positive experience with our new rental tenancy through McConnells. The staff are warm, friendly, professional and have made the whole process so easy and smooth. I would recommend them as agents as they are the kind of team I would like managing my property on my behalf. Thank you all at McConnell’s

Sam · 7 February 2023

★★★★★ 5/5

Google

McConnells have a friendly team and help in every way they can; I have had excellent experience with their services as both property managers and estate agents,

Jak · 3 December 2024

★★★★★ 5/5

Google

Such a pleasure to deal with Mc Connells I have been using them for years, very attentive and professional team. Nothing is to much trouble for them, make things super easy. 5 star service always.

Kc · 26 July 2024

★★★★★ 5/5

Google

Been with McConnels for 6 years 6 months. It’s been a great service, very prompt in responding to queries. Otherwise I wouldn’t give Mcconnels a fault. It’s been a great service and friendly team.

George · 11 August 2024

★★★★★ 5/5

Google

Great service and lovely staff every time i have worked with McConnells. The staff are always very friendly and happy to help any way they can.

Emma · 3 December 2024

★★★★★ 5/5

Google

I have had 11 properties in all managed by McConnells since 1993. The personalised service is outstanding with really helpful advice and support throughout

Martin · 10 December 2024

★★★★★ 5/5

Google

McConnells are the best! They are very accessible and respond promptly to requests/complaint. Thank you very much Amanda, Lisa, Dean, Julie and all members of the team for all your support. I will always recommend you

Izu · 27 May 2024

★★★★★ 5/5

Google

What lovely people! Professional, caring, and happy helpful staff. We were kept fully up to date with every stage of letting our property. Thank you all.

Susan · 19 October 2024

★★★★★ 5/5

Google

Staff here have been nothing but kind and considerate throughout our tenancy and have gone above and beyond to help us with our move

Xx_Mia_xx · 8 November 2024

★★★★★ 5/5

Google

I have been using McConnells for many years, and have always found them to be professional, courteous, and honest. They are most helpful and always do their best. Very pleased.

Melvyn · 26 July 2024