Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleArchie Smith has been excellent throughout and dealt with the sale of my deceased mother’s property efficiently and diligently but more importantly with great empathy, keeping me updated throughout the process. At the right time Liz Payne and team then took over, even helping with a house clearance enquiry. The whole of the Livermore’s Team have been brilliant . We used the solicitors recommended by Livermore’s and clearly she has a good working relationship with them that helped move the process along quicker than I envisaged. I would highly recommend Livermore’s.
Julie · 12 June 2023
★★★★★ 5/5
GoogleLisa Harris was genuinely the loveliest Estate agent. Going to look at what would be my first home was quite daunting, but Lisa was so friendly and gave me the confidence to achieve what I initially thought was impossible! Thank you so much for all your help Lisa!
Liz Payne was equally amazing, contacting me regularly and keeping me updated throughout the whole process. Liz was always at the end of the phone for all my (probably stupid) questions!
Livermores are so lucky to have these two amazing ladies working for them.
Amy · 12 June 2023
★★★★★ 5/5
GoogleI cannot recommend Livermoores enough, specifically because of the hard work of Liz, who progressed my sale.
They were fair on fees, highly communicative, took the time to understand my situation and navigate through what ended up being difficult sale circumstances. Liz was incredibly helpful every step of the way, and felt like I had someone very much on my side to guide me through and had my best interests at heart. Liz alone is the primary reason why I would recommend using Livermoores to anyone looking to sell their house in the area.
I would also recommend based on the work of Lisa who got the house to market and got a price agreed. She was unlike most estate agents and didn't feel pushy, understood the property and the nature of the sale.
TL;DR highly recommend. No need to look anywhere else.
Howard · 12 June 2023
★★★★★ 5/5
GoogleThis was our second move with Livermores.
Our first contact was with Lisa Harris from Crayford branch who valued and took the photos of our property (Lisa's photo are great if you compare them to other estate agents). Our sale feel apart a month in and Lisa was the one who informed us thoughtfully and got the house straight back on the market.
Lisa has been a constant go to if I needed to pop in and ask questions never was I made to feel like I was being a pain.
During a 5 month unpleasant up and down sale due to people pulling out and other bad experiences.
Liz Payne (sales progresser from Dartford Livermores branch) was always there telling us straight (good or bad) how things are going with our sale, always keeping difficult solicitors or other agents in check. her knowledge and experience shows.
My wife and I would like to thank both of you for your calm during a stressful journey.
Lee · 12 June 2023
★★★★★ 5/5
GoogleWhat was and should have been a straightforward sale became very protracted and I can wholeheartedly recommend Livermores and especially Liz Payne for dealing with my frustrations and sometimes anger so professionally and always with calmness and kindness. I didn’t think we would ever get to completion but we did. Thank you Liz and Livermores for always being at the end of a phone or just answering any emails quickly and efficiently. Just wanted to add my thanks to Lisa Harris at Crayford Office for the initial contact and for showing prospective purchasers the property. All my dealings with her were efficiently dealt with and at all times her courteous and professional manner was much appreciated.
Janis · 12 June 2023
★★★★★ 5/5
GoogleWas a pleasure working with Livermores estate agents. Dealing Lisa Harris from the Crayford branch on the front end of things was smooth and easy, she was very attentive and very easy to get hold of. I can’t fault her as an agent.
Regarding the progress of sale and completion I was always kept up to date on a weekly basis by Liz Payne from the Dartford branch. Liz made the whole process less daunting as I felt like I didn’t need to hassle my solicitor at all as she did that for me. Liz is easy to contact and keeps you in the loop the whole time and obviously very good at her job.
Overall I’m very happy with the service from Livermores and highly recommend them.
S · 12 June 2023
★★★★★ 5/5
GoogleLiz has been excellent throughout and dealt with the sale of my mother’s property efficiently and diligently, keeping me updated throughout the process. We used the solicitors recommended by Livermores and she clearly has a good working relationship with them that helped move the process along quicker than I envisaged, which was perfect given my mother is purchasing a chain free property. I would highly recommend Livermore’s and this follow through service is an excellent way to ensure the sale/purchases are concluded in a prompt manner.
Deborah · 12 June 2023
★★★★★ 5/5
GoogleArchie, Lisa and Liz from the Livermore team were just Amazing! Selling my flat was a huge worry, and just an emotional time, being as it was my first.
Archie and Lisa talked me through ever step of the way, and gave me reassurance when I needed it ( even answering what seemed like silly questions!)
Liz, was our sales progression manager, who kept our sale running smoothly and gave me loads of super advice which was very appreciated!she kept us updated weekly and was always at the end of an Email or phone.
I would recommend Livermore’s for both buying and selling- and if I move back to the area again I will certainly be in touch!
Thank you!
Lisa
Gillian · 12 June 2023
★★★★★ 5/5
TrustpilotLivermores
They are quite responsive and attentive. They followed a proper vetting process that ensured our tenancy application went smoothly.
Chukwuma · 1 May 2026
Agent replied · 5 June 2026
Hello Chukwuma,
Thank you for sharing your experience with Livermores.
It is so important to follow the correct vetting process because it protects all parties in the transaction and we are grateful that you appreciate that part of a tenancy application.
When a tenancy application is started we believe that good and open communication is the key to a successful let and Ray was very appreciative of your participation in that process.
We hope that you are very happy and settled in your new home.
Thank you once again for your very kind comments about Ray and the service you received.
Kindest regards
Andrew Ming
Director
★★★★★ 5/5
TrustpilotRay shukla was very supportive
Ray shukla was very supportive. He arranged the viewing in short notice. Also, very supportive throughout the process
Vipra · 28 April 2026
Agent replied · 5 June 2026
Hello Vipra,
Thank you for expressing your view, which is very much appreciated.
Our aim as a letting agent in Dartford and Crayford is to support our clients through the process efficiently and in a timely manner.
Your observations about the service received from Ray enables us to continue with that ongoing commitment.
Ray will be so pleased with your comments.
Thank you once again.
Kind regards,
Andrew Ming
Director
★★★★★ 5/5
GoogleWe’ve just bought our first home and want to say a big thank you to the team. As first-time buyers, it was all a bit overwhelming, but having someone keeping things moving and in touch with both sides made a huge difference.
Everyone we dealt with was professional and friendly, and we really appreciated the flexibility, late evenings, weekends, even Sundays! That’s rare and made things so much easier for us as full-time workers
Thanks again for all the support, you made the whole process feel a lot smoother!
Ana-Maria · 1 August 2025
★★★★★ 5/5
TrustpilotKept up to date with sales progress and…
Kept up to date with sales progress and just a good all round service.
Paul · 20 May 2026
Agent replied · 5 June 2026
Hello Paul,
Thank you for your kind comments, we really appreciate it.
We were so pleased that you mentioned that you were kept up to date on the sales progression side, as this a vital part of the transaction.
We wish you all the very best for the future, thank you once again.
Kindest regards
Archie Smith
Branch Manager
Crayford
★★★★★ 5/5
GoogleWe purchased our first house using Livermores back in 1994, so when we wanted to sell our current property, Livermores were our first choice.
We were not disappointed they arranged the viewing and sold our property in a matter of weeks.
During the sale Liz Payne and Liza Harris kept us informed, both have been prompt in answering our queries and have provided a professional service.
We can highly recommend their service and their attention to detail.
Neil · 12 June 2023
★★★★★ 5/5
GoogleAbigail was very helpful and professional
Faith · 16 March 2026
★★★★★ 4/5
TrustpilotStarted to finish the process is very…
Started to finish the process is very easy. And the staff was very helpful.
Tony · 15 May 2026
Agent replied · 5 June 2026
Hello Tony,
Thank you for your very positive comments and for choosing Livermores to sell your property for you.
We were delighted that the sale went through to your satisfaction and in particular for mentioning that the staff were helpful.
Feedback like this really appreciated.
We wish you every happiness in your new home.
Kindest regards
Archie Smith
Branch Manager
★★★★★ 1/5
TrustpilotWARNING ❗️
WARNING ❗️ Do not use Paul Livermore’s estate agents . In 2021 my son died aged 35 , as Livermore’s was close by , and boasted of winning many awards i thought they could be trusted . Initially I dealt with Tony Griffiths ,I did not have a good feeling about him to begin with, his photography was pore quality, he said he needed to send the pictures away to have blue skies added , don’t know who he thought he was kidding . I told him the sale of this house was to be handled with care as I was still grieving the loss of my Son . After some viewings Tony said he had an offer , this was from a woman MS Bale ,her Father was selling the family home and was to give her the money, his buyer was a cash buyer. Tony assured me he had checked it all out , and that as a private buyer was paying under the market value for the Father’s house he would not drop out . Tony had failed to inform Liz Pain Sales team at Dartford branch leading to delays ,and my having to do all the chasing , I complained to Paul Livermore , who agreed his company had fallen short of its standard, Nearly three months past then the buyer dropped out , I complained why did Tony recommend I accept the offer of some one who could not provide proof of funds ? this all caused me a great amount of stress and anxiety,Livermore’s just made excuses for their Management, We then got another offer this lasted another three months, when they withdrew , I was having to frequently call Liz Pain , she is rude , talks over you with out taking a breath, at one point she put the phone down on me ,Just after this I had written to Paul Livermore, his reply was to cancel our contract in December 2022 ,stating they no longer wished to act for me . The house had been Marketed in May 2022 to December 2022 , As an Agent they are uncaring and untrustworthy and unprofessional. Wish I had never have used them they have wasted my valuable time in what have been difficult circumstances .
Chris · 13 February 2023
★★★★★ 5/5
GoogleWonderful service - Lisa was fantastic. Everything, from explaining their role, preparing the listing and running the open house - went perfectly. And their sales progressor Liz was a complete star. It's great to have someone who is 100% focused on keeping the process moving and keeping you up to date with how things are progressing. One final thing - if you are selling in Crayford - they have the local knowledge. That's worth a lot.
Andy · 12 June 2023
★★★★★ 5/5
GoogleWe contacted Lisa Harris in May 2024 to put the house on the market. Lisa was both friendly and professional and provided an excellent service. Lisa’s communication was superb; keeping us updated every step of the way. The whole process was seamless and so efficient. Thank you Lisa and team for your care and competence. Highly recommend!
Karen · 25 July 2024
★★★★★ 5/5
TrustpilotWe sold our parents old house & we were…
We sold our parents old house & we were very happy with the way Livermores dealt with the sale.
Mr · 29 March 2026
Agent replied · 5 June 2026
Hello Mr Bresser,
Thank you for your five star review.
It is always appreciated when we receive such feedback and we are delighted that the sale of your parents home was completed successfully.
We would be delighted to act for you again at any time in the future.
Kind regards
Mark Higgins
Branch Manager
★★★★★ 5/5
TrustpilotNew to renting
Having never rented out my property before I was unsure of what to expect.
DONNA · 1 May 2026
Agent replied · 5 June 2026
Hello Donna,
Thank you for sharing your recent experience with your five star review. We are extremely grateful to receive such positive feedback about Ray and the service you have received.
Renting a property is full of uncertainties for many landlords, so you are not alone in that respect. We recognise and appreciate those concerns and that is why by using our complete management service, we will hopefully take away that worry and burden from you.
Thank you for trusting Livermores to rent your property and hope we enjoy a long and successful partnership with you for many years to come.
Kindest regards
Andrew Ming
Director
★★★★★ 5/5
TrustpilotGreat Estate Agents
After seeing many Livermores sold signs around Dartford we decided to get a valuation. Livermores did not disappoint. As with the majority of house sales, there were hiccups along the way, but Mark and his team were quickly on the case to resolve issues. Would definitely recommend
Gail · 28 November 2024
★★★★★ 5/5
GoogleArchie and the team at Crayford Livermores have been brilliant and so helpful through the process, keeping us informed each step of the way. They sold my mother's house in 3 weeks and the whole process has been an amazing 10 weeks from the house going on the market to completion. Archie is an exceptional Estate Agent and Liz has been great too, hassling the Solicitor when necessary. I would highly recommend them.
Sally · 12 June 2023
★★★★★ 5/5
GoogleThank you to the letting team at Livermore most especially Ray Shukla who was very proactive and efficient in handling my lettings. I am very pleased with the service and Highly recommend Ray and the team.
Folake · 16 April 2025
★★★★★ 5/5
GoogleJust sold a house through Livermores. Lisa Harris provided an excellent service from start to finish. Great communication at all stages. I would definitely recommend for sellers and buyers. Thanks to Archie and Matthew as well. Great team.
John · 20 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
