Livermores The Estate Agents reviews

Hello Amber, That is so kind of you to share your thoughts on your experience, thank you. There is nothing so frustrating as a sale falling through just before the exchange of contracts. To reach that stage you have overcome so many hurdles, so we completely understand your emotions to be told that the sale is not going to proceed to a completion. Mark, Nicola and Taye really tried their best to keep this sale going for you, there were many calls and conversations taking place behind the scenes, but in the end, it was just not enough on this occasion. We feel so sorry that your plans did not materialise and sincerely hope that you find the ideal property very soon. Thank you once again for sharing your experience, it means a lot to us to be recognised for the unseen work that we do. Kindest regards Andrew Ming Director

Hello Brian, Thank you for your comments, they make excellent reading and underline the service standards that we want to achieve for all of our clients. It must be said that you presented us with a beautiful house and both Mark and Ben were confident of achieving a successful outcome for you. We are fortunate that we have staff who have worked in the local area for a long period of time which is a great benefit to us when marketing properties for sale. Your comments about our portal are most appreciated as we believe that good communication is paramount between all the parties involved. Thank you once again for your brilliant review and we wish you and your family the very best for the future. Kindest regards, Andrew Ming Director

Hello Marian and Elizabeth, Thank you so much for such a positive review. We are so pleased you trusted us to act for you with the sale of your late mother's property and it was a pleasure to deal with you also. It is always our intention to provide a premium service in an empathetic and professional manner and feel overjoyed when that service is delivered. Your comments will be passed to Matt, Archie, Laylaa and Nicola who will be so pleased to receive such a great review. Kind regards Andrew Ming Director

Hello Bernard, Thank you for your very kind comments and rating our company with five stars. This is really appreciated and most welcome. There are so many hurdles to overcome when selling a property (which you experienced) and it is our job to assist with those situations as and when they arise. Matthew was very happy to help you and we appreciate you taking time out to comment on the service received. We hope that you have settled in your new home and wish you all the very best for the future. Kindest regards Archie Smith Branch Manager Crayford

Hello Karen, We are so pleased that you have rated us so highly, it really is appreciated. Mark and his team work very hard in ensuring that they keep to strict service guidelines and it is so good that you have mentioned the sale and viewing process was well organised and that you were kept updated. These are very important aspects of selling a property and can be easily overlooked. Our sales progression team are often overlooked in the work they do, but the reality is they have a huge responsibility in getting a sale agreed through to completion, so to highlight their contribution is most welcome. Thank you for choosing Livermores to act on the sale of your property and please do not hesitate to contact us again if our services are needed. Thank you once again for highlighting your experience and sharing your views, it really is appreciated. Kindest regards Andrew Ming Director

Hello, Thank you very much for your 5 star review, it is really appreciated. We are so pleased that you valued the service received from Mark and the team at Livermores. It is so satisfying when our efforts are recognised in this way, as customer satisfaction is our top priority. We sincerely hope that you will use Livermores again when you next need an estate agent in Dartford. Thank you once again. Kindest regards, Andrew Ming Director

Hello Sameera, Thank you so much for your review regarding your recent experience with Ray and the team at Livermores. Being described as 'amazing, attentive and easy to talk to' is very rewarding and much appreciated. Ray and the team spend many long hours doing many thankless tasks behind the scenes, so when those efforts equate to achieving an positive outcome such as yours, it makes that effort all worthwhile. Thank you once again for your comments, they really make a difference to what we do and how we do it. Kindest regards, Andrew Ming Director

Hello Raja, Thank you for your five star review, it was so pleasing to read. Ray and his team always strive to achieve the right result for the client and we are so pleased that this was the case with yourself. Your comments regarding being 'always responsive and supportive' are very welcome and Ray was so pleased that his efforts were appreciated. We hope that we can be of assistance to you again in the future and hope that you are very happy in your new home. Kindest regards, Andrew Ming Director

Hello Sukhi, Thank you very much for your very kind words. We always aim to provide our landlords with a stress free and smooth experience and are delighted that this was the case for you. Your comments will be passed on to Ray who will be so pleased that his service has been acknowledged this way. Thank you once again. Kind regards, Andrew Ming Director

Hello Molly, Thank you very much for sharing your recent positive experience buying your first property through Livermores. Both Taye and Halina will be thrilled to receive such excellent feedback. We are aware of how being a first time buyer can be very daunting and stressful when you first start to view properties. We always endeavour to ensure that stress is minimised through communication and support at every stage. You have bought a lovely house in a great location and we wish you every happiness in your new home. Thank you once again for sharing your positive experience, it means a lot to us. Kindest regards, Mark Higgins Branch Manager

Hello Christopher, Thank you so much for such a brilliant review, we are so grateful. Ray works very hard to get the clients wishes fulfilled, supported with a really great team behind him supporting the whole process. We are thrilled that you found the service so good, we are always trying to improve our internal processes for the benefit of our customers and your words are a validation of the efforts of everyone involved, particularly Ray. Ray was over the moon with your comments and we know that he was more than happy to go the extra mile to get you moved in quickly. Thank you for using Livermores and we sincerely hope that you will be very happy in your new home. Kindest regards, Andrew Ming Director

Hello Hassan, It was a pleasure to act on your behalf for the sale of your property, especially after the disappointment you had experienced prior to coming on the market with Livermores. Your comments are really appreciated and underline everything we try to achieve. I know Matthew worked very hard on your sale and he was delighted when it went through. We hope that you have settled in you new home and are very happy there. Thank you for sharing your views. Kindest regards Archie Smith Branch Manager (Crayford)

Hello Jack, Thank you for your very positive comments regarding the service you received during the sale of your property. Mark and Halina were so pleased to receive your commendation on their assistance dealing with the hurdles we had to overcome to achieve the exchange of contracts. We sincerely hope that everything runs smoothly on your agreed completion day, but please do not hesitate to contact us if we can be of any further assistance. We wish you all the very best for the future. Kindest regards, Andrew Ming Director

Hello Funmi, Thank you for sharing your comments regarding your recent experience with Livermores and our representative, Ray who dealt with your tenancy. We are delighted that the process was conducted to your satisfaction. Our lettings team work very hard behind the scenes to ensure that our clients benefit from our efforts and it is so pleasing when those efforts are rewarded with comments like yours. Thank you choosing Livermores. Kindest regards, Andrew Ming Director

Hello Peter, Thank you so much for taking the time to write such a brilliant review of your experience with the Livermores team and in particular, your assigned negotiator, Matthew. Your comments basically reflect everything we strive to achieve and believe in. Selling property successfully requires enthusiastic and knowledgeable people, not just websites, to get the best results. It is so satisfying when our approach of offering a ‘full service’ with local ‘face to face’ expertise that blends traditional marketing methods with the best technological advancements is appreciated. Thank you once again for awarding us a 5-star review with all your complimentary remarks. Kindest regards Andrew Ming Director

Hello Oluwaseun, Thank you for posting such a positive review about your experience renting through our company. I know that your property manager, Tracey was very touched to know that her efforts were so appreciated. Our property managers work very hard in very challenging circumstances, so when their efforts are appreciated with feedback like yours, we know that our service standards are being achieved. Thank you once gain for your very kind words. Kind regards, Andrew Ming Director

Hello Eloise, Thank you for sharing your very positive comments about Mo. His role is a vital and important function in the letting process and it is so pleasing to hear that he does it in the way you have described. Mo will be thrilled to receive your feedback, so thank you once again for sharing your experience. Kindest regards Andrew Ming Director

Hello Matt, Thank you very much for sharing your experience and awarding us five stars. We are so pleased that you found us excellent to work with and in particular for mentioning how you found the support you received from Matthew Jaques. It is so rewarding for us to receive your feedback and we are very grateful. We wish you all the very best for the future. Kindest regards, Andrew Ming Director