Every review we hold for the Dartford office, from every platform, shown as written. First names only.
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5/5
GoogleFound working with Lewis and Donna very smooth and pleasant. They are top professionals and I can honestly recommend them
All our enquiries were answered in a timely manner with a very positive attitude.
Due to their consistency and perceverence my partner and I managed to get the place of our dreams.
Thank you guys from all our hearts
Kaloqn Β· 24 August 2023
Agent replied Β· 23 August 2024
Our pleasure! So happy for you
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5/5
TrustpilotAli and Lewis are the best.
All the staffs at the Land Estate Agents are very polite, friendly and helpful. Lewis gave me a good impression about the Last Estates from the day he showed me the flat in Essex Road. Lewis is very polite and friendly. Apart from Lewis, I must give good compliment to the boss, Ali. The way he talks and behave increased the good impression about Land Estate.
THEEPAN Β· 24 June 2020
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5/5
GoogleLewis is great. Very helpful and accommodating .
CARLA Β· 28 October 2023
Agent replied Β· 23 August 2024
Thank you for your kind words! We're glad to hear that Lewis has been helpful and accommodating. The entire Land Estates team appreciates your feedback and is here to assist you whenever needed.
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5/5
TrustpilotAbsolutely fantastic!!
Absolutely fantastic. I cannot say how impressed I was with the whole experience. Donna was on the ball and if it wasn't for her pushing the solicitor i probably will still be waiting to buy my flat. Every member of staff i have had dealings with at Land Estates is professional and knowledgeable. I will definitely be recommending them to anyone needing an estate agent. Thank you once again.
Androulla Β· 25 January 2019
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5/5
GoogleThese guys are great! We just finished a 4 year rent with them, and we're super happy with the level of service they provide π They were helpful, understanding and quick to respond to maintenance requests. One of the best estate agents out there! π― β¦
Nikita Β· 25 May 2024
Agent replied Β· 23 August 2024
Thank you so much Nikita for taking the time to leave a review! We're thrilled to hear that you had a positive experience with us as your estate agents. We're proud to have provided you with a high level of service and support during your 4-year tenancy. We're glad to hear that you found our team helpful, understanding, and responsive to your maintenance requests. We strive to deliver exceptional service to all our tenants, and it's great to know that we've met or exceeded your expectations. Thank you for your kind words and for choosing us as your estate agents! We hope you'll continue to recommend us to others and we look forward to serving you in the future if needed.
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5/5
GoogleWe have been dealing with land estate, Lewis in particular. This is our first home that we will be renting away from our parents, lewis made it so easy and transparent for us. I cannot imagine we have been easy to deal with, constant phone calls and emails with questions but he was so helpful! Can highly recommend!
Livvia Β· 24 August 2023
Agent replied Β· 23 August 2024
Thank you Livvia - we are so pleased you are happy with the service you received. Enjoy your first home
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5/5
TrustpilotExcellent and Streamlined Service
I want to thank the team, especially Kim and Lewis for their assistance in securing the property. They gave me the feeling that they want the best foe the landlord and the tenant.The referencing process was completed within the space of 24 hours and assisted in setting up council tax and utility! I can express how grateful I am! Thank you so much all.
Aadedot Β· 8 October 2020
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1/5
Google"IF YOU ARE A BUYER THEN YOU WILL BE CONNED" : If you are looking to buy a property through Land Estate agents then dont expect any transparency and customer care. We saw a property and offered much higher price than the asking price with room for negotiation and they asked for our mortgage details without accepting our offer and then were told over the email "unfortunately other party had a better offer" without even giving us a chance to increase our offer or negotiate. Its like you are bidding for a property without actually paying the correct price and without even knowing what the other parties are offering. We are just money making opportunities its like day light robbery. Apparently when we asked to raise our concern then we realised we were dealing with the Branch Manager "Donna" her self and the best part was she emailed me saying "They work for the SELLER'S" and that's when I gave up on these agents.Trust me, try them and you will repent! Highly disappointed!! 0 Rating!!
R Β· 24 August 2020
Agent replied Β· 23 August 2024
Dear Rachit, I treated you very fairly. I gave you the opportunity to come back with a best and final offer and you did. As well as the other buyers. It was only when I emailed you to inform you your offer was not successful that you told me you could increase it. We are fair to all our buyers as to how the process works and the other buyers who offered have understood this. I am sorry, again, that you are disappointed that your offer was not accepted by the vendor. Kind regards Donna Harris
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5/5
GoogleI was looking for looking for renting a flat, hopefully I came across to Lewis from Land Estates agents who helps me to find quickly a suitable accommodation.
I will move on sooner to my new house and one again thanks a lot Lewis for your help and support.
I π― recommend you that agent.
Regards,
Suley Β· 24 August 2023
Agent replied Β· 23 August 2024
Brilliant. Thank you
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5/5
TrustpilotWe are very grateful for the hard workβ¦
We are very grateful for the hard work that Donna put into the sale of our property.She went all out to keep the chain intact, chasing solicitors and vendorβs..Finally after many months we have exchanged and sold our property.Thank you Ollie for the valuation.Thank you Lewis for taking visitors round for the viewings.Thank you Donna for pushing through and progressing the sale.
Lydia Β· 14 October 2020
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1/5
GoogleI have been renting for 20 years and have never experienced such rude, unprofessional and poor service. Can only comment on rental not sales. Maintenance works are not completed sufficiently if at all in some cases. Agents shockingly attempted to withhold deposit unlawfully- I now know Iβm not the first, report to property ombudsman. Had a great landlord which was a shame as agents were rude, very aggressive and greedy. I am so grateful for deposit protection scheme as agents have been denied to unlawfully withhold deposit. I have never had to raise a dispute in all my years of renting. I would advise renters to search online for reviews from tenants. Renters avoid
Sian Β· 26 January 2024
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5/5
TrustpilotOne of the best property agencies weβ¦
One of the best property agencies we ever came across. Even though I am just the buyer, Donna and Sophie manage to speak to full chain including the solicitors to make it work. Without Donna, my chain purchase would have been simply impossible. Donna, you are a star. Thank you so much for all the hard work. I fully recommend Donna, Sophie, and Land Estates.
Duwage Β· 13 December 2018
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5/5
GoogleThe Land Estates is one of the best real estate agents in Dartford especially Lewis, Kim, who helped me to get my the property in very quick time and always engaged with me.
I recommended Land Estates to everyone if you want best service in Dartford and near by.
Haris Β· 24 August 2022
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5/5
TrustpilotLand Estates are absolutely brilliant.
Land Estates are the best Estate Agents I have ever dealt with. Donna Harris has been exceptional. Always there to talk things through, chase the chain and keep me fully informed with what is happening. Could not have got the sale through without her professional expertise. Would highly recommend Land Estates to everyone. Thank you so much xx
Karen Β· 19 February 2021
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5/5
TrustpilotFirst Time Let
From our initial Searching to Moving in Lewis was a great showcase of just how professional and helpful Land Estates are. The emotions and stress of moving was non existence when dealing with the team. I cannot recommend Lewis highly enough answering messages out of hours to help make the transition smooth. Hope to stay in contact with the team. Kind Regards,Ryan Scott.
Ryan Β· 17 April 2019
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5/5
TrustpilotI worked with Lewis and he wasβ¦
I worked with Lewis and he was exceptional in helping me with my property. His candour and knowledge in the letting and property market was outstanding - great service and communication! He was very friendly and helpful throughout the process, I wouldn't recommend anyone else to work with. Really happy to have chosen Land Estate and worked with Lewis.
Uche Β· 18 August 2020
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5/5
GoogleLands Estate are a lovely agency who will go above and beyond for your needs. Thanks to Kim, Jade & Jess !!
Briyanna Β· 24 June 2024
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5/5
GoogleA great company. Actually dismissed the property im now in on paper but was encouraged to see it by staff.
Lewis was great.
Would definitely recommend Land Estates.
Even love their premises.
Thanks.
Trixy Β· 25 August 2016
Agent replied Β· 23 August 2024
Dear Trixy,
Thank you for the review and comments, especially regarding Lewis. We are always grateful for people taking the time to comment about our services.
We wish you and your daughter all the best for the future. Please do not hesitate to contact us should you have any queries.
With thanks and regards
Donna Harris
Office Manager
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5/5
GoogleThe house was just the same as I saw on the internet. The agent was walk me through the process because this is my first time of renting and answered all my questions in less than 3 minutes every time. I surely recommend them.
Oluwatobi Β· 25 February 2024
Agent replied Β· 23 August 2024
Thank you so much for taking the time to share your wonderful experience with our team! We're thrilled to hear that the house was just as you expected and that our agent was able to provide you with excellent support throughout the process. We understand that renting can be a new and overwhelming experience, and we're glad that our agent was able to answer all of your questions quickly and efficiently. Your recommendation means the world to us, and we appreciate your trust in our company. We'll do our best to continue providing the same level of service to all of our clients in the future. Thank you again for your kind words!
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5/5
TrustpilotThank you Lewis Powell
Hi, my estate agents name was Lewis Powell and I can honestly say, he was fantastic, and kept me updated and up to speed all the time, it was a quick process, and I was so worried about losing out on this place, but I was helped out all the time, he stayed in contact all the time!Thank you so much Lewis!! ππ
Angela Β· 1 August 2018
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5/5
GoogleDonna was a superb help from start to finish and really fought to keep things progressing with all parties in the chain. For sale sign was also swiftly removed too! Would recommend!
Andy Β· 25 August 2017
Agent replied Β· 23 August 2024
Thank you Andy - It was great dealing with you too. Best wishes to you and Eleanor in your new home.
Kind regards
Donna
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5/5
GoogleDear Donna @ Land Estate
I would like to thank you sincerely for all the help that you gave me in the successful purchase of my first property.
The process of buying a property is not easy and very confusing for a first time buyer such as myself, but I am so grateful that you came my way. I really hope that the seller appreciates your service as much as I do.
It was very reassuring to know that you are always accessible by phone, cheerful and always reassured me whenever I had a question. Your lovely calm, professional approach and knowledge has made the purchase of this property an excellent experience for me.
It has been a pleasure dealing with you at Land Estate.
I wish you and your business all the best in the future
Kind regards
Emmanuel
Emmanuel Β· 25 August 2017
Agent replied Β· 23 August 2024
Dear Emmanuel,
How kind of you to write such a wonderful review. I am so pleased that you found the process easy. That was my aim.
It was a pleasure working with you and I wish you every happiness in your new home.
With best wishes
Donna Harris
Office Manager
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5/5
GoogleThis agency have been absolutely wonderful through the difficult sale of my elderly parents' house - professional certainly, but also kind and considerate. Do not worry about them being relatively small, and independent instead of part of a large network as they punch far above their weight. The service you get is top notch, and that is from everyone in the office not just your main contact. As vendors, we popped out one day for a cup of coffee, Ali sold the house, and then Donna managed the rest of the sale process with an absolute minimum of intrusion or impact on us. They also got us a much higher price than even proposed by other (larger!) agents! They make a formidable team which I cannot recommend highly enough - I would unhesitatingly recommend them to anyone.
Yvonne Β· 25 August 2017
Agent replied Β· 23 August 2024
Dear Yvonne,
Thank you so much for your kind words and your support of us as an "independent" agent - it really does mean so much!
It was a pleasure working for you all and I have certainly missed our chats since completion.
If ever you find yourself in Dartford, please make sure you pop in for a coffee...
With all good wishes to you and your family.
Kind regards
Donna Harris
Office Manager
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5/5
TrustpilotLewis has been a true professional andβ¦
Lewis has been a true professional and very proactive in his responds to my every query I sent. His support and integrity was second to none and he is a credit to Land Estates (Dartford). I will undoubtedly recommend Land Estate to friends, work colleagues and family members. Thank you all for helping us getting the place we want.
Baboucarr Β· 5 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.