Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe found Benjamin Clark from Haart Estate agents to be a friendly, confident, knowledgeable and capable young man. Nothing is too much trouble any concerns we had were put to rest immediately and is always available to help either by phone or in person.
He explained the process of moving to us, helped us as to the online process which we are not confident with and arranged that this could also be done via post.
He also regularly contacts us with updates or if we have any questions we want answered.
Sandra / Peter
Sandra · 20 March 2025
Agent replied · 21 June 2024
Good Afternoon Sandra, we really appreciate your feedback.
Ben Clark, Residential Sales Dartford
★★★★★ 1/5
GoogleWith our first rental the service was great but when asked to change of tenancy since May/June it has been an absolute disgrace.
Attempts to speak to Kelly has always been met by " she is not in the office or is another line" Each time I am advised that she will call back.
Had 1 email response eventually with lots of excuses and nothing else since.
When asked to be signposted to the complaints dept or handler, told to go through website??
SUDHIRA · 20 March 2025
Agent replied · 11 December 2024
Dear Sudhira, I am sorry you have felt the need advise us of your negative experience. We will of course look into further for you. Best wishes, haart Residential Lettings, Dartford.
★★★★★ 1/5
GoogleI have been called 11 times in the last 6 weeks to ask if I have a property I want to rent out. Every single time I have told them I don’t and to remove all trace of my details from their system. Every person has assured me they have updated their system and I won’t be called again. I’ve just had another call having had this same conversation 3 days ago. Clear incompetence and desperation to find something to rent out. Avoid like the plague. I would like head office to contact me to discuss and remove all record of me…you have my details.
Maria · 20 March 2025
Agent replied · 11 December 2024
Dear Maria, I am sorry you have had to take the time to write a review about your negative experience. I understand Kelly has reached out to yourself and discussed further. If you require any further information please do not hesitate to contact Kelly @ haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleHaart Estate and Lettings will skyrocket among hundreds of letting outlets if exceptional members like Ryan are still in their workforce. I was amazed by the warm reception, efficiency, dynamic and strategic professionalism displayed when I met him. He has great marketing strategies, crafted in humility and the assurance of confidence in his work and what his company portrays. He showed pure expertise in convincing his clients, leaving me with no choice for a second thought about the property but to say yes.To say that I am impressed would be an understatement. Please keep the flag flying. I will always recommend Haart Lettings to family and friends. Thumbs up for you.
Amos · 20 March 2025
Agent replied · 23 August 2024
Dear Amos.
Hope you are well.
Thank you for your lovely feedback and kind words, and only a pleasure to have assisted. Kind Regards, Jessie and Ryan, haart residential lettings.
★★★★★ 5/5
GoogleI had a great experience working with Haart Estate Agents, specifically Jessie, Kelly and Ben who supported me with the management of my property let.
The team was professional, responsive and proactive throughout the entire process. They handled everything seamlessly, from finding quality tenants to managing any issues that arose. I was kept informed at every step and the communication was always clear and timely.
I highly recommend Haart Estate Agents for anyone looking for reliable and efficient property management services.
Ariam · 20 March 2025
Agent replied · 11 December 2024
Dear Ariam, thank you for taking the time to write such a lovely review. Always here to help. Kind regards, Jessie haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleI just moved in, and we had an unfortunate even with the shower at late evening and I didn’t know what to do. Then a colleague from Haart named Beth came to rescue me, even I was not expecting anyone to come and try to solve the problem that late.
I am really impressed with her response. I was extremely exhausted because of the move already, but it was so assuring that she came to rescue from my poor situation. I really appreciate her effort.
Rafsan · 20 March 2025
Agent replied · 11 December 2024
Thanks for your kind words, it was a pleasure to assist you. Beth, haart Property Management
★★★★★ 5/5
GoogleHaart Estate and letting Agents was very professional and supportive through out the process. Thanks to Jessie who was very responsive and helpful during the entire process
I really appreciate her effort
Jesna · 20 March 2025
Agent replied · 11 December 2024
Dear Jesna, thank you for taking the time to write a lovely review. Always here to help. Kind regards, Jessie haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleI highly recommend ‘Haart’. Agent advisor: Jessie DevlinSutton, has been amazing to me. Her positive attitude, support and promptness has been greatly appreciated. She also appears very enthusiastic and passionate about at her job and she’s great at it too! She’s going above and beyond to ensure my needs are met. Her professionalism and responsiveness has made my experience smooth and stress-free so far. I would reach out to her again, if my circumstances change in the future and I would definitely refer her to my friends and family, if they needed help with looking for a property for sales or lettings!
Miss · 20 March 2025
Agent replied · 20 March 2026
Dear Miss Jay, Thank you for your kind words, always a pleasure to help. Regards, Jessie Devlin haart residential lettings Dartford.
★★★★★ 5/5
GoogleJessie helped me find tenants for my flat. I was very busy with work and short on time. Jessie and the heart team were extremely helpful in taking a lot of the stress off me and helped me not only get renters within a week (A doctor, and a Pharmacist, ideal renters) they also managed to get the flat “renting ready” and up to regulation and dealt with getting all quotes, tradesman, and surveys completed.
I would 100% recommend using Jessie and the Heart Dartford team.
Sam · 20 March 2025
Agent replied · 20 March 2026
Dear Sam, Thank you for your kind words, I'm glad I was able to help. Kind regards, Jessie, haart Lettings, Dartford.
★★★★★ 5/5
GoogleHats off to the guys at Haart for helping me through a long and sometimes stressful process. In particular, Lisa Squibb was beyond amazing. She was always there if I needed to convey my concerns or if I just wanted as something as simple as an update. Honestly without her help I’m not sure I could have handled the stress of buying my first property so thank you Lisa!
Stuart · 20 March 2023
Agent replied
Dear Stuart, Thank you for taking the time to leave us a great review about your experience. It was a pleasure helping you with the purchase of your new home. Kind Regards, Lisa.
★★★★★ 5/5
GoogleI recently contact Haart agency and the agent I spoke to went about and beyond. I have been speaking to a lot of letting agencies and Manvir is by far the best person I spoke with. I am a manager in customer service and I told her on the call I would hire her that's how great she and her company are..I would recommend there services all day long
Glaneicia · 20 March 2023
Agent replied
Hi Gleneicia, Thank you very much for your 5 star review and kind comments. We really try to provide our customers with the best service possible and its great to hear that you found us helpful. Kind Regards Manvir, haart Residential Lettings Dartfor
★★★★★ 5/5
GoogleI had a very good experience dealing with Maddie, she is such good person and so good at her job, she is so helpful from the first encounter with her.
Adenola · 22 June 2026
Agent replied · 22 August 2026
Dear Jamiu, Thank you for leaving a lovely review. I am always here to help. Kind regards, Maddie, haart Lettings, Dartford
★★★★★ 5/5
GoogleJessie showed me and my daughters around a property Saturday. Jessie greeted us with a big smile, she was very polite and Professional. Thank you Jessie.
Louise · 20 May 2025
Agent replied · 20 March 2026
Dear Louise, Thank you for leaving a lovely review. We are always here to help. Kind regards, Jessie, haart Lettings, Dartford
★★★★★ 5/5
GoogleJessica was very informative on the property and was helpful throughout the process. She was a pleasure to work with during the process and has helped us achieve our dream home!
Madison · 20 March 2025
Agent replied · 21 June 2024
Dear Madison,
Thank you for your lovely feedback.
Kind Regards, Jessie Devlin, haart residential lettings
★★★★★ 5/5
GoogleJessie was lovely, she went above and beyond to help, answered all of our questions knowledgeably and made a experience stressful experience calming an and easy. Would recommend her to anyone.
Ruby · 20 March 2025
Agent replied · 21 June 2024
Dear Ruby, Thank you for your lovely feedback. Kind Regards, Jessie Devlin, haart residential lettings, Dartford.
★★★★★ 5/5
Googleive dealt with many letting agents in my time but I must say dealing with Claire Ralph was easy, quick and efficient and I would recommend using. Great job Claire !!
Mark · 20 March 2025
Agent replied · 11 December 2024
Thank you for a 5 star review, I appreciate your comments.
Looking forward to working along side you in the future.
Claire Ralph
Property Manger
Dartford Haart
★★★★★ 5/5
GoogleLeyla has been great. She was always friendly and called back whenever the line got too busy. She was also ready to look into any issues and concerns we had about our move.
A lovely touch/surprise was our meter reading being done for us before we moved in so we had one less task to worry about upon the stress of moving in.
I would definitely recommend haart
Ayokunmi · 20 March 2023
Agent replied
Dear Ayokunmi, Thank you for your kind words, it is a pleasure working with you. Please do let us know if you need any further assistance, we are always here to help . Kind regards, Leyla, haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleJessie is a nice and humble,well presented and very active.she’s ready to help at anytime.she really explains everything to me .jessie is a great agent.
Adesola · 20 May 2025
Agent replied · 20 March 2026
Dear Adesola, Thank you for leaving a lovely review. We are always here to help. Kind regards, Jessie, haart Lettings, Dartford
★★★★★ 5/5
GoogleJessie was really helpful in every 👏 step of the way. She explained all the processes and procedures involved in the property. It was absolutely amazing having her around …
Odey · 20 March 2025
Agent replied · 23 August 2024
Dear Odey, Thank you for your lovely review, I wish you every happiness in your new home. Kind regards, Jessie, haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleCouldn't be happier with the support I received from Lisa and her team at Dartford Haart. She was professional, patient, very helpful as all my questions were answered and dealt with quickly. Thank you Lisa for keeping me in the loop and being very attentive from start to finish. Would highly recommend Lisa!
Garryson · 20 March 2024
Agent replied · 30 September 2023
Dear Garryson, Thank you for taking the time to leave us a great review about your experience. It was a pleasure helping you with the purchase of your new home. Kind Regards, Lisa.
★★★★★ 5/5
GoogleThank you Jake for all your advise and assistance in finding me a new property
I have found Jake to be very professional and helpful.
Thanks again.
Shane · 20 April 2025
Agent replied · 20 March 2026
Dear Shane, thank you for the kind words in your review. Always here to help your property search. Kind regards, Jake Reader, haart Estate Agents, Dartford.
★★★★★ 5/5
GoogleJessie was brilliant in helping me today. Super polite and really professional
Thankyou
Adem · 20 September 2025
Agent replied · 20 March 2026
Dear Adem, thank you for leaving a lovely review. We are always here to help. Kind regards, Jessie, haart Lettings, Dartford
★★★★★ 5/5
GoogleClaire at Haart property has been so helpful regarding my property, she is very efficient and so lovely, I can’t thank her enough for everything!!
Thank you
Claire x
Paige · 20 March 2025
Agent replied · 22 October 2024
Thank you Paige for your kind words, looking forward to working along side you in the further.
Many Thanks
Claire Ralph
Property Manger.
Haart Dartford.
★★★★★ 5/5
GoogleI am glad I came in contact with haart Estate and lettings. Their staff are very professional and friendly. Though I didn't get the property I initially wanted, they gave me better options, and Jessie was able to convince me. I'll recommend haart to anyone wanting to buy or rent a property.
Edem · 20 March 2024
Agent replied · 30 September 2023
Dear Edem, Thank you for your lovely review. Its been my pleasure finding you your new home. Please do let me know if you need any further assistance now or in the future.
Kind regards, Jessie, haart Residential Lettings, Dartford
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