Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 2/5
Googleour experience with Acorn was good untill on the day when we went to collect the keys from Dartford branch , it was Saturday just before mid day , door was locked , rang plumstead / eltham branch to find out the reason and they couldnot get hold of Dartford branch and couldnot help .
we were so panicking .because we had arranged our booking with the removal company for the same day @ 4.p.m
we were waiting at the door step and after around 45 mins a lady turned up to unlock the door and she was not even apologetic which we found really unprofessional .I mean there were no notice on the door , so how could anyone assume that some one will definitely be turning up !! we were waiting as we didnot have any option :)
you guys should be really careful .
Regards
Ippie .
Ipshita · 12 June 2018
Agent replied · 10 June 2024
Hi..I am sorry to hear this. Please let me investigate and will come back to you. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleFantastic service from Acorn. My agent Ashley Neale was extremely helpful and informative and was always keeping me in the loop.
I didn’t have to chase for anything from them as they were always on top of what was going on and keeping me informed with every bit of progress made.
I would recommend using Acorn, for a friendly hassle free service.
Elliot · 12 June 2019
★★★★★ 5/5
GoogleGreat experience with this company . Particularly Jackie who was totally professional and went beyond the extra mile to ensure I had all the information I needed.
Deirdre · 12 March 2024
★★★★★ 5/5
GoogleI received an excellent service from Acorn when letting my property. If I knew how smooth and stress free the whole process was going to be I would have decided to let the property a lot sooner. Andzelika was very helpful and knowledgeable always keeping me updated when necessary. Overall I received a very professional and friendly service. Thank you Andzelika.
Amanda · 12 June 2019
★★★★★ 5/5
GoogleAndzelika at Acorn Dartford was a pleasure to deal with, she was professional, efficient and kept me up to date at all times, Thank you Andzelika
Terence · 11 June 2020
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Andzelika. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAidan at Acorn Dartford branch is certainly top tier in A+ service, advice and reliability. Have come across numerous agents in my time of property hunting but this is my first experience of such friendly and helpful service during a stressful time of searching. Aidan really goes above and beyond. From the first call to the end. We really appreciated it, thank you ☺️
Jensen · 13 August 2024
★★★★★ 5/5
GoogleThanks to everyone on the Acron team, especially Harry.
Thank you!PositiveProfessionalism
UMARU · 11 June 2022
Agent replied · 10 June 2024
Thank you UMARU for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAndzelika was very professional, friendly and most especially, passionate about helping me find my dream apartment. I will recommend Acorn anytime!
Anike · 11 June 2020
Agent replied · 10 June 2024
Thank you Anike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Andzelika and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThey have really dedicated their time to help me finding a new place.
Thanks Danny Muir for your dedication!
Tiago · 11 June 2020
Agent replied · 10 June 2024
Thank you Tiago for leaving us a 5* review. We are really happy that you were pleased with the service you received from Danny. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI am very satisfied with the service I received from the begining of my house search till when I found the house to move into. The representative, Andzelika Lesniak was very dedicated and paid so much attention to my enquiries and requirements. She was friendly and professional. I would highly recommend Acorn Dartford Estate Agents.
Anne · 12 June 2018
★★★★★ 5/5
GoogleBeen a pleasure working with this estate agent. Always kept me up to date with the process. Would highly recommend .
Kay · 11 October 2024
Agent replied · 24 October 2024
Thanks, Kay! We're thrilled to hear you had a great experience with us. Keeping you informed is a top priority, and we appreciate your recommendation. Looking forward to assisting you again in the future!
★★★★★ 5/5
GoogleHad such a great experience from start to finish. Really friendly and professional team! Special thanks to Daniel and Ryan, couldn’t be more helpful always kept me updated and was so speedy with getting our house sold
Would highly recommend and will be using again in the future!
Thanks again!
Jodie · 12 June 2019
★★★★★ 5/5
GoogleBeen dealing with letting agent Harry, couldn't have asked for a more polite and considerate service on behalf of all team members. A few bumps in the road, but really feel as if I had someone on my side the whole way. Big thanks to Acorn estate agents for all their help x
Aggy · 11 June 2022
Agent replied · 10 June 2024
Thank you Aggy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn sold my home within days of signing with them. They were very professional
Katlyn Dythe who looked after me throughout was superb. I can’t thank her enough. I would recommend Acorn and Katlyn to anyone selling their home without a doubt
Susan · 11 June 2023
Agent replied · 10 June 2024
Thank you Susan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Katlyn and the Team. Thanks. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleLaurence and the team at acorn have been nothing but helpful and really made moving house a lot less stressful due to their efficiency and hard work, I would highly recommend them and if we ever wanted to move again I wouldn’t hesitate to sell my home with them.
Amy · 12 June 2019
★★★★★ 5/5
GoogleRichard and Amelia have been amazing with the sale of my mum’s property. From the initial valuation, to the support and updates throughout the whole sale process. Would definitely recommend Acorn in Dartford to sell your property.
Terina · 14 October 2023
Agent replied · 10 June 2024
Thank you Terina, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleHarry was extremely professional very helpful and friendly.
professionalPositiveQuality
Rosemary · 11 June 2021
Agent replied · 10 June 2024
Thank you Rosemary for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBelievable agency and, very nice dealing from all staff, we would like to recomment this agency to other people
Anubins · 11 October 2025
★★★★★ 5/5
GoogleHighly recommend Acorn in Dartford. I recently purchased my property through Acorn and have been dealing with Daniel who has been amazing! Very efficient, professional and down to earth. Went above and beyond and communication was excellent. Had a few bumps along the way which Daniel resolved quickly. Super helpful and a pleasure to deal with. Thanks so much for all your help!
Suzanne · 12 June 2019
Agent replied · 10 June 2024
Thank you Suzanne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe put our flat on with Acorn, within the first day of marketing they had over 13 vieiwngs for the week but it actually went under offer at asking price on the first day, first viewing! They are quick to come back and answer all questions in great detail - even late at night. Would use and recommend Acorn again.
Lee · 11 June 2020
Agent replied · 10 June 2024
Thank you Lee for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn helped to sell my property and was very helpful throughout the process.
I rate Acorn 5 star for their dedicated effort and support.
Laurence was extremely help at all time and very professional.
I recommend Acorn one of the best agent in Dartford. Don't miss out!
Samuel
Samuel · 12 June 2018
★★★★★ 5/5
GoogleFirst time renting in the UK, Isabel Twite really made my moving smooth.
Acorn staffs are professionals.
Sunday · 11 October 2025
★★★★★ 5/5
GoogleGreat communication throughout and Jacqueline came in to work early so that we could view a property
Elizabeth · 11 October 2025
★★★★★ 5/5
GoogleI had a really good experience and I would recommend Acorn!
The manager, Daniel at the Dartford branch was very professional and always kept me updated each step of the way and so did Louise who is from the Welling branch. Thank you both so much for all your help and chasing. Greatly appreciated!
Danelle · 11 June 2021
Agent replied · 10 June 2024
Thank you Danelle for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Louise, If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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