Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbove 5 stars. The word excellent is not enough. Everyone is so polite and always eager to help. When trying to rent a house all the procedures went just so smooth.
Everyone who works there is very friendly, when you walk in through the door you feel very welcomed. The lovely atmosphere and the excellent service is just so impressing. In the past we have tried many Agencies and this one is definitely the best one out there.
Thank you so so much to the Acorn Estate Agents for all the help.
Natalia · 12 June 2018
★★★★★ 5/5
GoogleFabulous service and support from Amelia Giles. Provided great support and kept all parties updated at all times. Constantly following up with both solicitors and helped us with a super fast turnaround .
Damy · 11 June 2022
Agent replied · 10 June 2024
Thank you Damy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery easy and smooth process. Thanks to Andzelika. She was really helpful , giving us all the details and answering all the questions. I definitely recommend this company to my friends
Mihai · 12 June 2018
★★★★★ 5/5
GoogleI phoned Acorn Estates June 2016 originally calling them for a valuation with the thought of selling 2017.
They were very professional (Ed Hall being the man) and gave me advice and valuation without any hassling.
A few months later we decided to sell up earlier than expected.
I called Ed again and from that moment on everything was dealt with quickly and efficiently and all staff involved (Ed, John and Lawrence being the main ones) were very professional, yet friendly and 'human' at all times.
A bit of a hiccup delayed our house sale but this was from no fault of Acorns, in fact they were very professional and did more than expected to help us through it all.
We are now settled in our new home and couldn't fault Acorn in any way and would highly recommend them.
Zandra · 12 June 2017
★★★★★ 5/5
GoogleI cannot recommend them highly enough!
After looking at plenty of houses and after speaking to lots of different estate agents about our budget, needs and expectations, etc. as first timer buyers’ last year, the team at Acorn in Dartford, particularly Ed, Jon and Mark really stood out to us in terms of service, professionalism and know how.
They went above and beyond for my partner and I and our family and were only ever a phone call or email away if I had a question, they always kept us up to date and gave us plenty of advice on timings for everything and what to expect, etc. We had a couple of hiccoughs along the way (which were neither Acorn’s fault nor ours) but they helped resolve them for us and we got our dream home in the end.
They did an amazing job! Thank you.
Nonde · 12 June 2017
★★★★★ 5/5
GoogleGreat service from Harry Frankland. So efficient, kind & organised !
Got me & and my son into a home to end the year nicely
Thank you so much !!!!PositiveResponsiveness, Quality, Value
Itunu · 11 June 2022
Agent replied · 10 June 2024
Thank you Itunu for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent estate agents, very professional, showed the house to its very best, ensured the process went efficiently and answered our queries and buyer queries quickly. Highly recommend and would definitely use again!
Linda · 11 June 2022
Agent replied · 10 June 2024
Thank you Linda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMet a wonderful woman called Jackie very professional and informative
Paul · 12 March 2024
Agent replied · 10 June 2024
Hi Paul, thank you for sharing your experience with Jackie! We are thrilled to hear that she provided you with professional and informative service. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleBrilliant estate agents who keep you informed of every process. Laurence is amazing and gives you a truly personal experience. Just what you need when your buying a new home.
Siobhan · 12 June 2018
★★★★★ 5/5
GoogleThank you Acorn Estate Agents. We received wonderful service from Andzelika and Katie throughout the entire process. Very informative and extremely helpful in every way. I would highly recommend using them if anyone is looking at renting or buying property in the Dartford area
Ruan · 12 June 2019
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDaniel and Jon have been a great help during the buying process. They’ve kept me up to date with the progress of the sale and have been very quick at responding to any emails or phone calls.
Olivia-Hope · 12 June 2021
Agent replied · 11 June 2024
Thank you Ms Sharp for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Jon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDaniel and Jon have been a great help during the buying process. They’ve kept me up to date with the progress of the sale and have been very quick at responding to any emails or phone calls.
O · 11 June 2021
Agent replied · 10 June 2024
Thank you Ms Sharp for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Jon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI received an excellent service from Acorn whilst selling my house. They were attentive from start to finish and successfully obtained the exchange and completion dates which both parties wanted. Thank you especially to Kevin Byrne for all his hard work.
Debbie · 11 June 2020
Agent replied · 10 June 2024
Thank you Debbie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently bought a house through Acorn, Dartford and couldn't have been happier with the service we received from Ed and his team. We had a few issues with selling our own place and the real estate we were using but Ed kept us informed and supported us through the whole process. We got more assistance from him than our own estate agent. Next time we sell we will definitely be going back to Acorn!
Alana · 12 June 2018
★★★★★ 5/5
GoogleHaydn gave a great service, I appreciate the speed and helping find a new place. Very lovely fella
Jermaine · 11 June 2023
Agent replied · 10 June 2024
Thank you Jermaine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Haydn and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleI booked a viewing and I travelled more than 1 hour, I was at the property the time we agreed 1 day before, but nobody turned up so I called them they said somebody made an offer already. So I was soon disappointed!
Barna · 12 June 2017
Agent replied · 10 June 2024
Hi Barna...sorry to hear this. I cant seem to find your details on our system. Could you tell me what the property address is please? Thanks. Andrew
★★★★★ 5/5
GoogleAidan Harding’s service was impeccable, couldn’t have asked for better. Thankyou!!
JJames · 30 April 2025
★★★★★ 5/5
GoogleFrom day 1 they have been so professional and any queries I have day they have sorted straight away and Laurence has been so helpful
Jackie · 12 June 2018
★★★★★ 5/5
GoogleFrom start to finish Amelia Giles has made the whole stressful process less stressful absolute Star
Martin · 11 June 2023
Agent replied · 10 June 2024
Thank you Martin, we are delighted you are happy . Kind regards - Karen Hedges Acorn Customer Services
★★★★★ 5/5
GoogleHad a fantastic supportive team who helped us get out first home! Customer service was absolutely fantastic. Thank you for the wild card Ashely! And thanks for all your help, support and trust in us! All the best
JVP · 12 June 2019
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLaurence at Acord Dartford is one of the most responsive and professional agents I've dealt with. I couldn't recommend them enough!
Shafait · 12 June 2019
★★★★★ 5/5
GoogleThe whole team were supportive and moved things forward without being belligerent. Pleasant and happy team to deal with. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Christopher · 11 June 2022
Agent replied · 10 June 2024
Thank you Christopher for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLaurence Has kept me updated of any new properties coming on to the market .
Always polite and prompt with updates .
Lorraine · 12 June 2018
★★★★★ 5/5
GoogleHarry F was very polite, communicated well and advertised our property and found us a suitable tenant. I would highly recommend their services.
Luxman · 11 June 2022
Agent replied · 10 June 2024
Thank you Luxman for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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