Trusted Agent profile Β· Dartford

Acorn Dartford reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

345 reviews across 1 platform

5, Market Street, Dartford, DA1 1EY

Acorn's office in Dartford, at 5, is rated 4.7 out of 5 across 345 reviews on 1 platform, including 345 Google reviews rated 4.7.

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4.7 / 5

345

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Google

So pleased with the professional and thorough service we received from Jackie at Acorn. Jackie was able to answer all our questions about the properties we viewed and the service Jackie provided us with was top tier.

Susan Β· 12 March 2024

Agent replied Β· 10 June 2024

Hi Susan, thank you for sharing your positive experience with Jackie at Acorn. We are thrilled to hear that Jackie provided you with professional and thorough service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

5/5

Google

I have been shown properties listed with Acorn by Jackie who is a credit to the team. Very professional, knowledgeable and friendly, Jackie made the whole experience flawless. Well done and keep up the good work Acorn.

Julia Β· 12 March 2024

Agent replied Β· 10 June 2024

Julia, thank you for sharing your positive experience with Acorn and highlighting Jackie's exceptional service. We are thrilled to hear that she provided you with professional and friendly assistance. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Issy was incredible. I have never dealt with such a competent helpful and courteous estate agent. I believe she should be moved to management as she is a bright shining star in the Acorn Estate Agent. Thank you once again for your excellent service and understanding

Betchaan Β· 14 March 2025

1/5

Google

Utterly bunch of fraudies specialy Rubeena bukareen. Guysbe careful with them when they ask you for money upfront, Dont pay them anything unless yiu been given keys. They took deposit and rent in total of around 5000. Later we found out they collected similar amount of money from other clients aswell. Now chasing them and nobody answering the call. Everytime you call them they says manager is not available and Rubeena is unreachable. We had to get police involved and report to watch Dog who said they want interview us in front of the their office and spread the awareness to other people for carrying financial fraud by taking moneys from number of people same time for one property by assuring them they getting the property. If you have experienced same please share your experience with watch dog. Urmila holder

Ourhouse Β· 11 June 2023

5/5

Google

It was pleasant experience deal with acorn people The team members of Jake, Amelia, Josh were brilliant and helpful to my buying process Special thanks to Amelia she spent extra time and made important calls for the smooth process I would recommend them with out any hesitations

Murukathasan Β· 11 June 2023

Agent replied Β· 10 June 2024

Thank you Murukathasan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jake, Amelia and Josh. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Aidan was a great help in making sure that everything ran smoothly with my viewing and let. Highly recommend, he goes above and beyond.

D Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you, D G! We’re thrilled to hear about your positive experience with Aidan. His commitment to ensuring everything runs smoothly truly makes a difference. Your recommendation means a lot to us!

5/5

Google

I had a fantastic experience working with Chris at Acorn Dartford, he was friendly and proactive & although we didn’t find a property as I changed my location on the search, I would definitely recommend their service regardless!

Simon Β· 30 October 2025

Agent replied Β· 13 November 2025

Dear Simon Bye, We greatly appreciate your 5-star review and the time you took to share your experience with Chris. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Acorn Dartford

5/5

Google

very professional, polite and friendly. I couldn’t be happier with the service that my grandparents have received, Jacqueline went above and beyond to make their experience smooth and stress free. I highly recommend.

Jersey Β· 12 March 2024

Agent replied Β· 10 June 2024

Thank you for taking the time to share your experience, Jersey. We are delighted to hear that Jacqueline provided professional, polite, and friendly service to your grandparents. Going above and beyond for our customers is what we strive for. We appreciate your recommendation and look forward to serving you again.

1/5

Google

Would leave zero stars if possible. Please do yourself a favor and stay clear of this estate agent. They slowed down the sale of my partner's property for over 5 months. We have since been with a new estate agent - who actually is extremely good and thorough and friendly and communicative, and he has managed to sell our flat within 5 days of us handing over the keys to a couple that Acorn told last year not to view our flat because "it won't go through because of its cladding issues", which is a complete lie. Our flat is compliant if they had aimed to obtain the correct paperwork to prove this. They then rung my partner to say that there is no point us selling, it will not sell, and to rent it out.No communication from themselves, and are point blank telling people to not go and view our property? I think it's completely outrageous and I will be telling everyone I know to stay well clear of Acorn.

Ellie Β· 11 March 2024

Agent replied Β· 10 June 2024

Hi Ellie. We're very sorry to hear about your negative experience with our Dartford office. Following our investigation into the issue regarding your property's compliance was poorly communicated for which we are sorry. The individual involved has been spoken to on the matter. We appreciate your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention.

5/5

Google

A really easy process with Aiden who helped us with all we needed. Extremely informative and was always there whenever we needed anything. Always responded quickly and professionally. Thanks Aiden!

Harry Β· 11 April 2024

Agent replied Β· 13 June 2024

Thank you for your kind words, Harry! We are thrilled to hear about your positive experience with Aiden. Providing informative and prompt service is a top priority for us. We are grateful for your feedback and look forward to assisting you again in the future.

5/5

Google

The Manger Jake has been very helpful always getting back to me if I have had a question ( there have been a few😊) The staff wether it was being shown round properties or in both Welling & Bexelyheath Shops have been knowledgable, friendly & very helpful. They have all made a very stressful time much easier Would definitely recommend Kathy Ellison

Kathryn Β· 11 June 2020

Agent replied Β· 10 June 2024

Thank you Kathryn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Jake and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Purchased a property through acorn and they worked hard to sort everything out. Amelia was pro active and far better than the agent we were selling our own property with. Would recommend and use again if we sold our property.

Becky Β· 11 June 2023

Agent replied Β· 10 June 2024

Thank you Becky for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks Karen Hedges-Acorn Customer Services

5/5

Google

Thank you to the team at Acorn Dartford and a special thanks to Payge! Everyone was so knowledgeable and professional. Nothing was ever too much trouble. Acorn were pivotal throughout the whole process and were the key link in managing a smooth completion. I wouldn’t hesitate to recommend. Many thanks!

Lucy Β· 11 June 2022

Agent replied Β· 10 June 2024

Thank you Lucy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Payge and her colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Daniel from Acron Estate Agents in Dartford delivered an efficient house-purchase experience, marked by clear, prompt, and proactive communication throughout. I was pleased with the condition of the property upon receiving the keys, which reflected both care and professionalism.

Bodh Β· 26 August 2025

Agent replied Β· 13 November 2025

Dear Bodh Raj Pandey, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Daniel. Your feedback motivates our team to continue delivering exceptional service. Kind regards, Acorn Dartford

5/5

Google

We sold through Acorn Dartford. Brilliant service from start to finish. We first met Jonathan for the valuation and instruction and then it was handled throughout by Kevin. Both were friendly, professional and communication was swift and excellent consistently. Couldn’t have asked for the process to be any better and it was certainly down to the service provided. 100% recommend.

Olly Β· 11 June 2020

Agent replied Β· 10 June 2024

Thank you Olly for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jon and Kevin. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a really good experience with Acorn in Dartford -Jackie was quite kind and showed us two very good properties. There has been very prompt responses from the team and all queries have been addressed satisfactorily

Meera Β· 15 August 2023

Agent replied Β· 10 June 2024

Thank you Meera for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jackie and the team! Thanks. Customer Services

5/5

Google

It was an amazing experience with Isabel twite there is no neglect in carrying out her duty at any time of day with professionalism and care. Hope for more wonderful experiences to come..

Nwachinemere Β· 14 October 2025

Agent replied Β· 13 November 2025

Dear Nwachinemere Nwokorie, We greatly appreciate your 5-star review and the time you took to share your experience with Isabel. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Acorn Dartford

5/5

Google

I recently used the Acorn to let a property in the Dartford area. Mark Sugarman and the team quickly found suitable tenants and the whole process went smoothly. I was kept up-to-date at all times, even when I was abroad. I would recommend Mark and the team at Acorn to anyone thinking of renting property in the area.

Steve Β· 11 June 2020

Agent replied Β· 10 June 2024

Thank you Steve for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mark and the Team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

They are scammmers . They ask for holding deposit and give you a fork to sign . You’d think it’s a contract until you decide you want the deposit back and they start quoting the form you signed. … More

Chinonso Β· 16 July 2025

Agent replied Β· 13 November 2025

Dear Chinonso Obasi, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

Our first time dealing with estates agents for rent purposes. We are very pleased to have dealt with Harry Frankland. He is very professional, courteous and have a good understanding of the market! We can without doubt recommend Harry to any of our family and friends.

Brenda Β· 11 June 2022

Agent replied Β· 10 June 2024

Thank you Brenda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Dan, Brendan, Holly and Amanda did a fantastic highly professional job dealing with the sale of my property. It was an extremely lengthy and complicated transaction, but everyoneb remained calm and professional at all times and really helped with my exchange of contracts and completion. I would highly recommend Acorn Estate Agents to anyone, they were all absolutely superb. Thank you. Kind regards, Colin Williams

Colin Β· 28 July 2024

Agent replied Β· 24 October 2024

Thanks for the glowing feedback, Colin! We're thrilled to hear that Dan, Brendan, Holly, and Amanda made your property sale smooth and professional. Your recommendation means a lot to us. We’re here to help whenever you need!

5/5

Google

I was lucky that Harry would help me to follow the house that, very professionally, shows his interest in his work, thanks Harry, and Gisella I liked the treatment of Gisella, the response time to make the contract to rent the house was very fast, thank you very muchPositiveResponsiveness, Quality, Professionalism, Value

Cristina Β· 11 June 2021

Agent replied Β· 10 June 2024

Thank you Cristina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from both Harry and Gisella and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Aidan and Isabel have been utterly outstanding. The service has been impeccable throughout! Would highly recommend

Ollie Β· 15 February 2026

Agent replied Β· 15 April 2026

Dear Ollie Sparkes We greatly appreciate your 5-star review and the time you took to share your experience with Isabel and Aidan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have just purchased my first flat and 100% I can say I highly recommend Acorn Dartford Estate Agents!! Kevin was very helpful from start to finish and ensured the whole process went smoothly. Thank you so much for your time and effort you have put in to get me in well before Christmas :)

Trish Β· 11 June 2020

Agent replied Β· 10 June 2024

Thank you Trish for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Kevin exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

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