Trusted Agent profile · Dartford
★★★★★
345 reviews across 1 platform
5, Market Street, Dartford, DA1 1EY
Part of Acorn - Bexleyheath, see every office.
Acorn's office in Dartford, at 5, is rated 4.7 out of 5 across 345 reviews on 1 platform, including 345 Google reviews rated 4.7.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
GoogleThis is the second time we’ve used Acorn and we wouldn’t hesitate to use them again. Christopher helped us achieve a great price for our home and has been really helpful
Dear Emma We greatly appreciate your 5-star review and the time you took to share your experience with Christopher. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleFirst time dealing with an estate agent to rent out a property and Aidan was the best person for the job. Quick response, honest, and highly keen to ensure the best tenants are chosen and a quick turn around. Would highly recommend.
Thanks for your glowing feedback, Ryan! We're thrilled to hear about your positive experience with Aidan. Our team is dedicated to providing top-notch service, and it’s great to know we met your expectations. Your recommendation means a lot to us!
5/5
GoogleExcellent service from Acorn estate agents! The experience with Acorn has been fantastic from start till the end despite the covid restrictions and Acorn found us our new tenants promptly within a week. Lauren was professional, knowledgeable about the local market and responsive to queries raised whilst Katie has been superb in finding us our new tenants and communicated the progress, information and decisions of our prospective tenants on a timely basis. We are reassured that our property is in good hands and we look forward to having Acorn to continue to manage our property moving forward. Thank you to Lauren and Katie, who have been amazing throughout.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Boonweili for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and Katie. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe chose to sell our property through Acorn as the property we were buying was being sold through them. Nellie showed us round the property we bought and from the day we placed an offer she was helpful every step of the way. She kept us in the loop at all stages and would always keep in touch with updates. She answered any queries we had promptly and was always there to re-assure/help us when it got a bit stressful. We trusted Nellie’s judgment and the information she gave us through out the process. Thank you Nellie for being so helpful and patient!
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI had a great experience at Acorn Dartford! The Acorn Dartford team always replies to emails answering my questions. They also gave me really helpful advice. The team was very helpful, especially Adzelika. She is very professional and was even attentive to my questions while she was on holiday! I had lots of queries so I'm very grateful for how helpful and patient she was. I was very pleased with the level of communication and professionalism of this branch. I would definitely recommend them!
Thank you Aneta for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Dartford team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMyself & my husband would highly recommend Acorn Estate Agents in Dartford. We dealt with them for both the sale of our property & purchase of our new property & the service we received was 5 star throughout! Dan Langiano was fantastic at keeping us informed every step of the way & we always received a super prompt & helpful response from him, on the ball 24/7 to make our lives so much easier. Huge thanks from us both & keep up the fab work!
Thank you Sarah for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Daniel and the Dartford team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe bought our house via Daniel the manager at Acorn in Dartford. The BEST agency in the area and a seamless process. At times we were concerned with our 4 house chain that it may fall, but Daniel gave us daily updates and went the extra mile to ensure it did not. He was slick and efficient and a pleasure to deal with. What a lovely branch he runs and great for the area! Thank you Daniel and Acorn, you are so highly recommended!
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Googlei recently had Megan from Acorn Estate Agents in Dartford taking us through the pre-tenancy checks. She was very helpful and efficient and got us through the process quickly
Dear Vinith Kandasamy We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI’ll never look to another agent again! My experience with Acorn at Dartford has been exemplary. The level of professionalism and communication had far exceeded any agent I have ever used. The fee was more than reasonable for the service I received. Thankyou in particular to Dan; but all the people I spoke to at the Dartford office, who have made this usually stressful experience actually quite enjoyable. Thankyou Acorn!!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Joseph for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleThey are scammmers . They ask for holding deposit and give you a fork to sign . You’d think it’s a contract until you decide you want the deposit back and they start quoting the form you signed. Very confused lots of. They took my money and refused giving it back .
Dear Chinonso Obasi, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
4/5
GoogleAndzelika has been amazing in securing me with new tenants for my flat. She managed to get people to move in the day after my old tenants moved out, which meant i had no rent gap, which was amazing. She had a sense or urgency, as i was worried re a rent gap, and she kept me up to speed all the way along. I have been with Acorn for 4 years now, as Mark Sugarman secures my first ever tenants, and Andzelika took over the reigns this time round and has proven to be just as good as Mark. These guys are the reason i have stuck with Acorn.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI would recommend Acorn 100% when purchasing a home. Nellie was great from start to finish. She arranged the viewings efficiently and assisted in answering any questions raised. Once I placed an offer on a property she assisted getting everything arranged for me. During the purchase she liaised between myself the vendor and all the solicitors to get questions answered quickly and ensure that the purchase was stress free and completed without any hassle. Thank you for helping me find my new home.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nellie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI did not regret dealing with this organisation at all. It was professionalism mixed with good marketing strategy! Harry is/was a super marketer who sees no impossibility, very positive in his dealings. Tanya is/was really patient with me! On the whole, they left me with a good feeling and it was really great doing business with them. They crossed all their Ts with patience and professionalism! Thanks!
Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleI WISH I COULD GIVE THEM MORE STARS!! Quite frankly THE BEST ESTATE AGENT AROUND!! Specific shout out to Daniel!! He really went to bat for us from the beginning! He practically made everything possible, fought for us and if not for him our sale would have fallen through! So indebted to him!! Will recommend anyone and everyone to Acorn Estate Agents Dartford. QUALTY SERVICE!!! THANK YOU SOOOOOO MUCH!!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Yvonne for taking the time to provide us with an amazing review of your experience. I am delighted to hear that you were happy with the service you received from Dan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHad Luke over to value and sell our house and the whole process was handled brilliantly. Great communication, very knowledgeable about the local market and achieved a great result for us. Highly recommend.
Dear Kevin Howard We greatly appreciate your 5-star review and the time you took to share your experience with Luke. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAcorn is known for their professionalism and client-oriented approach, ensuring that each step of the real estate process is smooth and transparent. Their agents are not only knowledgeable about the local market but also attentive to the specific needs of their clients. They take the time to listen, understand, and tailor their services to each individual situation. During the process of buying the property, I felt well-supported, informed, and in control throughout the process. 5 starts from me! Thank you!
Thanks for sharing your experience, Alina! We're thrilled to hear you felt supported and informed throughout your property buying journey. Our team takes pride in providing tailored services to meet our clients' needs. Your feedback encourages us to keep delivering exceptional service. We appreciate your kind words!
5/5
GoogleReally good service! As a buyer, on my second attempt to buy my first home, they have been really helpful. Thank you Holly, Max and the rest of the team for all your help!
5/5
GoogleVery good experience with Acorn so far, especially with Alesha on the sales team. She has consistently taken the time to update me on new properties and is always professional, knowledgeable and helpful. A true credit to the company! Thank you 🙏 …
Dear Liah Youzed We greatly appreciate your 5-star review and the time you took to share your experience with Alesha. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI’ve had nothing but a positive experience from start to finish with Acron. This is my 5th sale/purchase and before choosing Acorn I went with two estate agents whom couldn’t sell my property. Payge, Dan & Josh were brilliant throughout the whole process. Payge was amazing from start to finish and Dan was outstanding a progressing my sale and purchase. Could not recommend them enough!
Thank you Leigh for leaving us a 5* review. We are really happy that you were pleased with the service you received from Payge, Dan & Josh. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI’m very happy with the service I received from Alesha Armsden. She made the whole purchase process easy and stress-free, answering all my questions promptly. I would definitely recommend them to anyone buying a property.”
Dear Alba Biba We greatly appreciate your 5-star review and the time you took to share your experience with Alesha. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI must commend Harry Frankland for all his help with securing us a home to call home. He has been very supportive what with his clear communication, his patience and his customer service that goes beyond anything we experienced before. Thank you Harry and we will most certainly recommend you a the first port of call for anyone looking to rent a property in the area.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Zjax for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJacqueline Bissett was absolutely incredible. She went above and beyond to help us find a suitable property and we would recommend her to anyone looking for a property in Dartford and surrounding areas! Thank you Jacqueline!
Fernanda, thank you so much for sharing your positive experience with Jacqueline Bissett! We're thrilled to hear she provided excellent service in helping you find a suitable property in Dartford. We truly appreciate your recommendation and look forward to assisting you again in the future!
1/5
GoogleDO NOT WASTE YOUR TIME Appalling customer service, sold my house but didn’t actually list my buyer for weeks. Took pictures in the rain, never came back to take more - so only had half my garden, half the parking. Some of their staff literally harass you into viewing houses and then others seem to be incompetent in returning your phone call. Then when you think it’s all clear they phone you and tell you you’ve got 12 days to clear out your entire house because the other party has agreed on a date - you aren’t asked about but told … they forgot to tell your solicitor though (who confirms that is NOT the date) and you don’t move for another 3 weeks by which time you’ve already cancelled 5 days of work. Then to top it off, after your solicitor has paid their fees - turns out they haven’t and they email you for the marketing pack they are still owed. I would not recommend this company to my enemy, don’t use them!
Hayley, we’re truly sorry to hear about your experience. Your feedback is invaluable, and we’re committed to addressing these issues. We understand how frustrating this must have been for you, and we appreciate you bringing it to our attention as we strive to improve our services.
5/5
GoogleSo pleased with the professional and thorough service we received from Jackie at Acorn. Jackie was able to answer all our questions about the properties we viewed and the service Jackie provided us with was top tier.
Hi Susan, thank you for sharing your positive experience with Jackie at Acorn. We are thrilled to hear that Jackie provided you with professional and thorough service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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