Trusted Agent profile · Darlington
★★★★★
719 reviews across 4 platforms
7, Duke Street, Darlington, DL3 7RX
Smith and Friends Estate Agents's office in Darlington, at 7, is rated 4.8 out of 5 across 719 reviews on four platforms, including 97 Google reviews rated 4.3.
97
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on Yell
This office
620
Reviews on Trustpilot
Business-wide
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotBuying and selling
The team at Darlington office was more than helpful during our five months process of selling and buying our second property would recommend using this estate agent joy cruddas dealt mainly with this so a great a big thank you to her x
Thank you for your review of our Darlington team and Joy, they will be delighted to read your review. Best wishes, Mark
5/5
TrustpilotI appreciate the staff work hard and…
I appreciate the staff work hard and very punctual. I didn’t have any problems everything done in time.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery friendly professional staff
Very friendly professional staff, always helpful and kept us up to date with each development.Our house sold within a couple of days of being on the market which was fantastic. Would definately recommend.Many Thanks
Thank you for your 5 star review, it is greatly appreciated.Kind regardsMark SmithManaging Director
4/5
Trustpilot4 Barle Close
Mark hodgson did a great job.He was very prompt in responding and understood our situation very well.Regarding our solicitor Eve conveyances…they were very slow in communication.They could have been faster and explained us the process better.We had send numerous emaiand make calls to get an answer.
Thank you for your review Sudeaksha, I note your comments regarding the solicitors. Kind regards, Mark
5/5
TrustpilotFrom start to finish of buying the…
From start to finish of buying the property.
5/5
TrustpilotFormidable Team
Friendly staff who went out of their way and over and above their job description to ensure our sale and purchase was successful.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotAmazing from day one to the finish
Amazing from day one to the finish. Very simple processes without collecting unnecessary bulky details like the other agencies who were not successful at the end. Very professional but yet very friendly and accommodating. I will recommend them 100% anytime any day.
Hi Julius, thank you for your review of our service. Kind regards, Mark
5/5
TrustpilotSuperb staff without them I would still…
Superb staff without them I would still be trying to move they did everything ,and the solicitor were slow so they pushed and pushed till we moved ,without there help I still be in my old home
Thank you Brian for your 5 star review, we are delighted we were able to assist you with your move.Best WishesMark SmithManaging Director
5/5
TrustpilotGreat service would use again
Great service. Used twice now and staff are wonderful. They keep you informed every step of the way. Sold quickly and were proactive. I would highly recommend
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotAll way very professional and honest…
All way very professional and honest with there advice and quick to deal with any problems and help with a smooth sale
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotAbsolutely fantastic service
Absolutely fantastic service, purchased two houses recently with the agents at the Stockton branch and it’s been seamless! I will also be asking them to handle the management of my property portfolio. Jaynie and Claire have been fabulous. I would recommend this branch for any property related business.
Thank you Neel, I greatly appreciate your review of our Stockton team, Jaynie and Claire will be delighted to read your review. Kind regards, Mark
5/5
TrustpilotSale support.
With our property which was sold in Skerne Way Darlington, your company provided excellent support during the legal process, constantly providing updates and contacting thr buyer and legal teams, without being promted.
Thank you for your 5 star review. Greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat experience
Everyone at smith & friends has been very kind, professional and helpful. I would definitely use them again in the future.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
3/5
TrustpilotI've received better periodical reports…
I've received better periodical reports than my last agents. Although a lot of my requests aren't being followed up and I'm having to chase them to resolve items.
Hi Jonathan, thank you for your review, I have asked Mark Hodgson to look into the follow up issues and report back to me. In the meantime if you wanted to contact me personally you can do so at marksmith@smith-and-friends.co.ukKind regardsMark SmithManaging Director
5/5
TrustpilotCommunication was brilliant
Communication was brilliant, always answered the phone and were very helpful with any question we had.
Thank you Hannah for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotThank you for all your help and…
Thank you for all your help and support. It’s been very important to look after our tenants who are very loyal and thank you for the outstanding service.
Thank you Richard for taking the time to write this review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotSmith & Friends Stockton on Tees , Number 1 Estate Agents
I have used Smith & Friends, Stockton on Tees Branch, several times previously under its former name Robinson’s, due to the excellent service I have always received from the professional friendly staff.
5/5
TrustpilotVery good Estate Agents to deal with
Very good Estate Agents to deal with. Communication was courteous and professional.
Thank you Dan for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotLovely and easy process with renting a…
Lovely and easy process with renting a new property, Chloe especially has been super helpful and I appreciate everything she has done!Great company all round. Thank you!
Thank you Jodie for your 5 star review of Chloe and our Ingleby Barwick office. It is greatly appreciated by us all.Kind regardsMark Smith Managing Director
5/5
TrustpilotExcellent service all round
Excellent service all round. Very friendly, experienced and knowledgeable staff. Was a pleasure from start to finish.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery helpful team with excellent…
Very helpful team with excellent communication. I would definitely use Smith and Friends in the future
Thank you for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotI was always treated well and valued…
I was always treated well and valued when i had to ring or email the Darlington branch. They always tried their best to reassure me when I was a bit anxious as the last time i moved was over 40 years ago.
Hi Lynn, thank you for your 5 star review of our Darlington team. I hope you're settled in your new home. Best Wishes, Mark
5/5
TrustpilotExcellent Letting agents
I have worked with this company in their capacity as letting agents and estate agents. I have always found them to be responsive, flexible, professional and knowledgable.
Thank you Zoe for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic hartlepool branch nicola…
Fantastic hartlepool branch nicola richard and all the staff two houses i sold at same time the team is the best ever sorted problems out promptly had lots on my part nothing was any trouble
Thank you Susan for your 5 star review of our Hartlepool team.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
