Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPurchase of the property took a bit of…
Purchase of the property took a bit of sorting but I had contact with Nicola all the way through the process were she kept me informed and helped get things sorted
Brendan · 14 May 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 3/5
TrustpilotNo For Sale sign erected at property…
No For Sale sign erected at property as it was deemed that there was no passing trade.
Mr · 20 December 2025
★★★★★ 5/5
TrustpilotHelpful service
Smith & Friends Estate Agents made selling my home easy. The team was helpful, kept me informed, and handled everything smoothly. I highly recommend them.
Bernard · 23 August 2024
Agent replied · 28 October 2024
Hi Bernard, thank you very much for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotFriendly and very helpful in office…
Friendly and very helpful in office from start to finish. Made to feel nothing was too much trouble. Prompt and efficient communication via phone and email
Val · 21 September 2025
★★★★★ 5/5
TrustpilotExcellent service from valuing the…
Excellent service from valuing the property to the sale completion. Staff had super communication throughout and were always friendly, helpful and informative throughout. Would not hesitate to use again or recommend to anyone. Well done to you all and thank you for a super service!
Vanessa · 15 May 2023
Agent replied · 14 June 2024
Thank you Vanessa for your lovely review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotVery impressed with Smith & Friends in…
Very impressed with Smith & Friends in Middlesbrough, it's a pleasure to work with Nikki. Her attention to detail and reliability is amazing! We couldn’t thank you enough for your amazing service.
Lisa · 25 March 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotThe Team at the Middlesbrough branch…
The Team at the Middlesbrough branch have been superb! Toni and Nikki have been super helpful at at time that’s been pretty challenging for me personally. Cannot thank them enough.
Joanna · 4 May 2024
Agent replied · 14 June 2024
Thank you Joanne for your review. Toni & Nikki will be delighted to read your kind words.Best WishesMark SmithManaging Director
★★★★★ 5/5
TrustpilotSmith and Friends provide a full and…
Smith and Friends provide a full and complete service. Equally professional and comprehensive at every stage of your sale. I've sold multiple properties with them over recent years and would not even consider going elsewhere.
Ben · 16 January 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotI was given great support from Nicola…
I was given great support from Nicola and Rachel on the selling of my property.There helpfulness and advice was a major factor in dealing with any problems which arrived.
TREVOR · 15 May 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat service
Marketing & photographs taken ensured our property sold within 48 hours of going onto Rightmove.
Susan · 21 December 2025
★★★★★ 5/5
TrustpilotHouse Sale
All the Staff in the Darlington branch that had input in selling our house was first class. From valuation, to pictures and to completion. Informed all the way through the process.
Mark · 27 March 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotOUTSTANDING SERVICE STOCKTON BRANCH.
I have bought 2 properties through Stockton branch. Right from first phone call the whole team directed me in what area to buy my properties in as I live in London I now have 4 properties to rent out and Stockton are managing them for me. I can't praise the whole team at Stockton enough.
Barry · 10 March 2022
Agent replied · 14 June 2024
Hi Barry, thank you very much for your review of our Stockton team we greatly appreciate your kind words. Best Wishes, Mark
★★★★★ 5/5
TrustpilotThe staff at Smith and Friends have…
The staff at Smith and Friends have been extremely professional and helpful along the house buying journey Catherine at the Middlesbrough branch has kept us updated along the whole journey thankyou.
Andrew · 21 March 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotRichard watson made what was a very…
Richard watson made what was a very difficult process a lot easier to bare. Professional and also extremely helpful, nothing was ever too much trouble. Excellent service from start to finish. Thankyou ... Lisa
Ms · 16 January 2024
Agent replied · 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotJust the best
Just the best estate agents I have dealt with. They seem to really want to help and are always communicative and approachable. Absolutely recommended.
Miss · 27 July 2024
Agent replied · 24 August 2024
Thank you very much for your kind words Miss Maher and your 5 star review. It is appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotHelpful staff
Staff were all very helpful throughout the sale.Lindsay Nicholson helped greatly during the final stages of the sale
Stephen · 1 November 2024
Agent replied · 27 December 2024
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotProfessional service from a great team…
Professional service from a great team who were so helpful throughout. Sold my house very quickly and wouldn't hesitate to go with them again. The way they conduct business goes a long way, being polite and making you feel comfortable.
Customer · 21 August 2023
Agent replied · 14 June 2024
Thank you Abi for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotGreat service from all the Team
Great service from all the Team. Very happy with the outcome achieved. Nicola in was great always providing regular updates.
Mr · 30 September 2024
Agent replied · 28 October 2024
Thank you Dean for your 5 star review.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotI have dealt with Smith & Friends for rental properties management
I have dealt with Smith & Friends for over ten years on and off, rentals, purchases & sales. Dealing with Mark, Chloe and Victoria @ the Ingleby Office, the service and communication has been excellent.
Bal · 12 December 2023
Agent replied · 14 June 2024
Thank you Bal for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotIt is lovely to deal with a company who…
It is lovely to deal with a company who ring you periodically to keep you informed, even if nothing has changed. The staff were polite and knowledgeable and someone (a human no a machine) always answered the phone. Lovely affective and efficient company
Ms · 16 May 2023
Agent replied · 14 June 2024
Thank you Ms Gallagher for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
TrustpilotMade moving into my first flat a breeze
Chris handled my new rental very professionally and kept me in the loop the whole time. From start to finish I was kept up to date with exactly what was happening and what would happen next. Made my move into my first flat very simple and easy for me. Would highly recommend.
Baden · 6 June 2022
Agent replied · 14 June 2024
Thank you Baden for your 5 star review. Chris will be happy to read your kind words and review. Best Wishes, Mark
★★★★★ 5/5
TrustpilotProfessional Service
I have been so pleased with the professionalism of all of the members of staff I have dealt with over the past few months from the Hartlepool office. From valuation to the sale they have been efficient and extremely helpful and this is very much appreciated. I would recommend your Agency to any seller.
P · 17 February 2022
Agent replied · 14 June 2024
Thank you for your review of our Hartlepool team, it's great to read your kind words and review.Best WishesMark
★★★★★ 5/5
TrustpilotA very helpful and supportive team that…
A very helpful and supportive team that were very proactive/professional in ensuring a successful outcome of selling our house.
Christopher · 30 September 2024
Agent replied · 14 June 2024
Thank you Christopher for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
★★★★★ 5/5
GoogleFantastic customer service,keeping me updated at all times during the process of my house sale,making my life stress free,always at the end of the phone if needed,will definitely be recommending to family and friends going forward .
Claire · 12 October 2023
Agent replied · 19 June 2024
Thank you
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