Smith and Friends Estate Agents Darlington reviews

★★★★★ 5/5

Trustpilot

Always a "5star service" provided

In my many dealings with the Stockton office, I have always received a "5star service".Despite all of the last 18 months stop/start disturbances, I have found that all members of the team have continued to give their best through these troubled times.All of which I am sure will continue under the guiding hand of Mark as they lay the foundations of the new business.

Of · 17 January 2022

★★★★★ 5/5

Trustpilot

Fast and friendly house sale

Fast and friendly house sale, the customer service was excellent at the Hartlepool branch, they kept us well informed at all times, highly recommend, thankyou so much.

Mrs · 18 October 2024

★★★★★ 5/5

Trustpilot

I have been extremely happy how Smith &…

I have been extremely happy how Smith & Friends Estate Agents have looked after my property. At all times very professional and friendly, I would recommend them if you are wanting them to let out your property in the rental market.

MR · 16 January 2024

★★★★★ 5/5

Trustpilot

Friendly & helpful

Nice friendly people who keep abreast of the selling and buying processes and keep you informed every step of the way

Paul · 19 December 2025

★★★★★ 5/5

Trustpilot

Great communication and attentiveness…

Great communication and attentiveness to my parents needs. Both in care home, however the service provision remained sensitive to their every wish and concern

Mr · 12 November 2024

★★★★★ 5/5

Trustpilot

Used them a few times now

Hi have used Smith & friends a few times now and found them excellent . Kept me up to date with progress and if things were slow they would speed things up . Excellent service all round

Mr · 27 March 2024

★★★★★ 5/5

Trustpilot

Great experience with stockton branch…

Great experience with stockton branch with the purchase of a house,easily contactable answered all questions promptly and when help was needed they were brilliant,thanks to lindsey and claire a

M · 24 September 2025

★★★★★ 5/5

Trustpilot

Smiths & Friends estate agents helped…

Smiths & Friends estate agents helped me to sell my property. They were very efficient and I would use them again.

Lisa · 7 December 2024

★★★★★ 5/5

Trustpilot

The experiencegreat experience with smith and friends…

The experience with smith and friends was good because they kept us informed all the way till the end of what was happening. Would definitely recommend them to others.

ALAN · 19 September 2025

★★★★★ 5/5

Trustpilot

Middlesbrough Office

The staff at the Middlesbrough office were so helpful and kept you well informed about your application. Would definitely recommend them in the future. No question was silly and they were very responsive.

Hollie · 20 May 2024

★★★★★ 4/5

Trustpilot

Friendly, helpful staff

Would of been 5 stars because the staff were so friendly and kept us informed. But sadly dad passed away during the process so it's a little upsetting when he's still on this email.

Customer · 27 April 2024

★★★★★ 5/5

Trustpilot

Smith and friends sold my house for me…

Smith and friends sold my house for me constantly on the phone with updates was never worried very professional would definitely use again thank you for swift stress free sale brilliant 5star from us

Mr · 26 April 2024

★★★★★ 5/5

Google

Excellent costumer service !!!Very professional friendly and helpful staff 👌 If you looking for a house to let or buy I can highly recommended. Number 1 Estate Agents in Darlington !Love it ! …

Iwona · 16 April 2024

★★★★★ 5/5

Trustpilot

A huge big Thanku to Victoria who went…

A huge big Thanku to Victoria who went above and beyond to help us get the property we wanted few hickups along the way but was kept informed every step of the way . We are so excited to be starting our new married life in our lovely home lots of love mr & mrs Derek smith xxx

Paula · 6 May 2022

★★★★★ 5/5

Trustpilot

I used the Darlington branch for the…

I used the Darlington branch for the sale of my property, they were extreamly helpfull and very professional from start to finish, a big shout out to michelle who assisted us at the begining of our journey and Joy who assisted us until compleation they also have a good mortgage advisor too.would defo recomend using Darlington branch.

Elaine · 30 May 2022

★★★★★ 5/5

Trustpilot

Very professional estate agents

Very professional estate agents. A very smoove ride in selling and buying out new place. Good price aswell.

Mathew · 19 December 2025

★★★★★ 5/5

Trustpilot

Friendly, helpful and professional

Very helpful at all times and kept me updated with the purchase of our forever home

Joanne · 5 January 2026

★★★★★ 5/5

Trustpilot

Robbinsons Tees Valley - MW Property Garden Services

Robbinsons Tees Valley sent out contractor Mark from from MW Property and Garden Services to put new trim and silicone round the bath tub as it had come away and needed re sealing.He left a brilliant job and was really friendly, punctual clean and tidy. I’m really pleased with the services Robbinsons Tees Valley have provided.

Nicky · 25 June 2022

★★★★★ 5/5

Trustpilot

Can not fault Smith and Friends

Can not fault Smith and Friends , they were very professional all the way through the house sale and went the extra mile getting the process completed.

Christopher · 30 July 2024

★★★★★ 5/5

Trustpilot

Bought a bungalow

Really helpful staff in the Ingleby Barwick branch, But Leah from the Marton branch was the one we dealt with. She was very helpful and made buying straight forward and easy, thanks everyone x

Mr · 21 March 2024

★★★★★ 4/5

Trustpilot

Job well done 👏

All smooth running and helping me not to get too stressed as moving can be very stressful. Always polite and understanding also listening to what I was saying. Thank you very much 😊 .

M · 20 March 2024

★★★★★ 5/5

Trustpilot

Staff were helpful and informative

Staff were helpful and informative, we had plenty viewings were kept up to date at all times. I would have no hesitation in recommending Smith & Friends.

Laura · 27 July 2024

★★★★★ 5/5

Trustpilot

were very much on the ball…

Robinson’s were very much on the ball when it came to keeping us updated , I’ve used Robinson’s multiple times now and wouldn’t honestly go anywhere else , the staff are amazing and so friendly and will help with whatever is needed

Mr · 18 September 2023

★★★★★ 4/5

Trustpilot

The agent(Paige) responded swiftly…

The agent(Paige) responded swiftly whenever I send an email (except when she is off). That’s what people want fast response. She was patient and provided proper information as at when due. I would have only wanted to know when she was on time so I was prepared for it. Apart from that, everything was perfect

Vivien · 15 July 2022