Trusted Agent profile · Darlington
★★★★★
719 reviews across 4 platforms
7, Duke Street, Darlington, DL3 7RX
Smith and Friends Estate Agents's office in Darlington, at 7, is rated 4.8 out of 5 across 719 reviews on four platforms, including 97 Google reviews rated 4.3.
97
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on Yell
This office
620
Reviews on Trustpilot
Business-wide
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotEveryone at the Hartlepool office I…
Everyone at the Hartlepool office I dealt with have been so helpful and contacted my back quickly. I have been kept up to date with the process and nothing was too much hassle. Thank you so much :)
Thank you Chloe for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHartlepool office
Rachel Cathrine and Megan at the Hartlepool office were all fantastic in keeping me informed every step of the way fabulous team . Big big thank you to you all😊😊
Thank you Sandra for your 5 star review of our Hartlepool office.Best WishesMark SmithManaging Director
4/5
TrustpilotThey did all they could but should have…
They did all they could but should have chased the vendor more to get things done that they had promised to do.
Thank you for your review. If there is anything I can assist with please don't hesitate to contact me on marksmith@smith-and-friends.co.ukKind regardsMark SmithManaging Director
5/5
GoogleGreat estate agents who helped us secure a lovely rental property. Easy to communicate with, and very professional. The Darlington office, and Olivia in particular, have made the process as smooth and stress free as possible.
Thank you
5/5
TrustpilotExcellent service under some…
Excellent service under some challenging circumstances! Top notch staff, highly recommend them.
5/5
Trustpilot3 Roxby Close - Purchase
Thanks very much to Smith & Friends for helping us find a perfect home to relocate back to Hartlepool. Their support throughout the full process was fantastic!
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
4/5
TrustpilotMark and Chloe in Ingleby Barwick…
Mark and Chloe in Ingleby Barwick office keep us informed and are usually able to help us with our questions. The date of the experience is not applicable as the help is ongoing.
Thank you Christine for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHeartfelt thanks
Professional, warm and welcoming and very good at keeping us in the loop of the progress all of the way through.
Thank you for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotSmith and Friends
Smith and Friends were extremely helpful and made the whole process of buying a property as stress free as possible. I would highly recommend them.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful and responsive.
Smith and Friends were helpful and, whenever I had queries or problems, they were quick to respond.
Thank you Darren for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally smooth process.
Really smooth process.The team gave and requested regular updates throughout a particularly rocky sale process and made it as smooth as possible.Will use again, would recommend.Thanks again
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service
All the staff we dealt with have been fantastic.They are friendly and professional and nothing is too much to ask.
Thank you Jan for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service from Stockton office
Great service from Stockton office. Dealt with my viewing request very quickly and offer process was good and always kept informed. Mortgage advisor was great with advice in a very unpredictable market. Happy with service and looking forward to complete in the New Year.
Thank you for your 5 star review of our Stockton office. Best Wishes, Mark
5/5
TrustpilotI would recommend you 100%
I would recommend you 100%You where so helpful and nothing was any trouble Thank you
Thank you Julie for your wonderful review. It is greatly appreciated by the team and I.Kind regardsMark SmithManaging Director
5/5
Trustpilot...completion within one week..
I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. I have regained faith in solicitors. We have achieved completion within one week.
Thank you for your 5 star review. We greatly appreciate it.Best WishesMark SmithManaging Director
5/5
TrustpilotThe customer service is very good and…
The customer service is very good and they keep you informed of everything including changes in laws. The report was very comprehensive and showed us how our property is being used
Thank you John for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGood communication and kept us well…
Good communication and kept us well informed. Received regular updates. The staff were amazing and really friendly and helpful.
Thank you for your 5 star review Laura, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotWonderful Staff.
The staff at Smith and Friends of Marton where extremely helpful through out the process of selling my Fathers home and I would not hesitate to recommend them in the future.
Thank you Paul for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service friendly and kept well…
Great service friendly and kept well informed all the way through the process of selling
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent from start to…
Excellent from start to finish…Realistic Valuation…Attractive accurate photos & description of property….Video to emphasise unique location…Over 40 viewings with potential buyers..Kept updated with feedback and comments..Office staff all experienced and well trained…to secure completion as soon as possible..
Thank you Steve for your brilliant 5 star review. The team and I appreciate your kind words and thank you for using our services.Best Wishes Mark Smith Managing Director
5/5
TrustpilotSuch an amazing team
Such an amazing team. Nicola Middleton, Megan Hay and Janice Chambers are just awesome. Nothing ever too much trouble, kept us updated all the way through. Perfect.
3/5
TrustpilotProperty well presented
Advertising photos good Sales team were good and always informative,but after sales team never kept you up to date unless you phoned asking for updates also never received a copy of our EPC report
Thank you for your review and feedback Lesley. Communication is very important to us and I am sorry you feel that we didn't keep you up to date during the sales process. The EPC report was forwarded to your solicitor. I apologise a copy wasn't sent to you for your records. If you do need a copy I can forward it to you. My email is marksmith@robinsonsteesvalley.co.ukKind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service
We were very pleased with the service from Robinson’s Ingleby Barwick office. They were very professional and extremely helpful. Our house sold quickly due to there efficiency and they were very helpful in finding us properties to potentially buy. Would thoroughly recommend the team if you are planning a move.
Thank you for your review Valerie of our Ingleby Barwick office. Kind regardsMark
5/5
TrustpilotI both purchased and let a property in…
I both purchased and let a property in Darlington through the now Smith & Friends agency and my experience has been extremely positive. The team are both professional and friendly.
Thank you Mark for your 5 star review of our Darlington team.Kind regardsMark SmithManaging Director
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