Trusted Agent profile · Darlington
★★★★★
719 reviews across 4 platforms
7, Duke Street, Darlington, DL3 7RX
Smith and Friends Estate Agents's office in Darlington, at 7, is rated 4.8 out of 5 across 719 reviews on four platforms, including 97 Google reviews rated 4.3.
97
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on Yell
This office
620
Reviews on Trustpilot
Business-wide
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
Trustpilot5* Service
As first time buyers could not fault the Hartlepool team, mainly dealing with Nicola. Very professional, helpful and excellent communication. Would recommend to anyone! Thank you so much!
Thank you Ashleigh for your review of our Hartlepool team, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat communication by Joy in the …
Great communication by Joy in the sales section. She always chased things up and kept everyone informed so things moved along smoothly Experienced and professional
Thank you Angela for your 5 star review, it is greatly appreciated.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic team work
Fantastic team work , great communication and very professional services selling my home with very minimal stress
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service
Excellent service, knowledgeable, most helpful and very friendly would certainly recommend Smith & Friends 🤗Thank youJoan Gibson
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBailey and Mark have been amazing
Bailey and Mark have been amazing, after having viewed a lot of properties and dealing with other estate agents, they made things very easy and got us moved in very quickly 😀
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotStaff in the Ingleby Barwick office are…
Staff in the Ingleby Barwick office are very, friendly & informative.Brilliant communications & correspondence.Phone calls & emails off Victoria & Andrea keeping me updated with progress of my purchase.Would highly recommend to family & friends.
Thank you Mark for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotStockton-on-Tees
Great service throughout, especially on helping us push the solicitors to move quickly and getting us a completion when we wanted it.Lindsey and Jayne especially at the Stockton branch were extremely helpful and professional throughout the whole process of selling and buying.
Hi Corbin, thank you for your review of our Stockton team in particular Lindsey & Jaynie. Best Wishes, Mark
5/5
TrustpilotGreat Customer Service
The team have been amazing at keeping us up to date with everything throughout the process, which has been at times, very testing for various different reasons. Andrea and Victoria in particular have been great, so approachable and good humoured! Thank you!
Thank you for your review Emily, we greatly appreciate your kind words and both Andrea & Victoria and the team at Ingleby Barwick office will be delighted to read this review. Kind regards, Mark
4/5
TrustpilotQuick responses and willingness to…
Quick responses and willingness to problem solve.
Thank you Richard for your 4 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery friendly and helpful took time to…
Very friendly and helpful took time to listen and explain things
Thank you Pamela for your 5 star review.Kind regardsMark SmithManaging Director
5/5
GoogleHad nothing but positive things to say about this place . Louise is absolutely amazing and so helpful. Any issue I have had has been resolved promptly and everyone is so friendly. Can t give them enough stars!
5/5
GoogleProfessional service from start to finish. Helpful and efficient where it counts. Would recommend to anyone.
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotThank you for being Letting Agent of…
Thank you for being Letting Agent of the year. Thank you for your patience and looking after our family of loyal tenants.
Thank you Richard, the Darlington team will be delighted to read your kind words.Best WishesMark SmithMark SmithManaging Director
5/5
TrustpilotExcellent from start to finish
Excellent from start to finish. Communication strong and they really care about what it feels like as the seller and buyer.Highly recommended
Thank you Angela for your review.Kind regardsMark SmithManaging Director
4/5
TrustpilotA very efficient friendly service
Very helpful friendly staff who kept me updated throughout the sales process.From the valuer to the office staff they were very professional.
Thank you Jan for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotWorking with Smith and Friends
As always. Excellent result Regular updates as the sale progressed and an all round professional service throughout
Thank you Terry for your review.Best WishesMark SmithManaging Director
5/5
TrustpilotGreat service
Great service, tricky completion, girls in the office made it a lot easier to sort out. Helpful, pleasant and efficient
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotStaff are easily accessible and respond…
Staff are easily accessible and respond in a promptly manner. Jaynie from the Stockton offices has been kind and friendly the times we have interacted. I've had a positive experience so far.
Thank you Maria, your review is greatly appreciated.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent managing agent
Very responsive, friendly and professional.Great managing agent. Been with them for about 3 years and they have consistently provided best in class service.
Thank you Mohamed for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAndrea from Ingleby Barwick
Andrea from the Ingleby Barwick branch was really helpful and knowledgable when she supported us with our house purchase recently.Very efficient and professional service and we always received a quick response to our enquiry.
Thank you Natalie for your review of Andrea at our Ingleby Barwick office. Best Wishes, Mark
5/5
TrustpilotRobinson office Darlington
My sister and I used the Darlington Office to sell our house and found the whole team were efficient and friendly from start to finish. We would not hesitate in recommending them to others.
Thank you for your review of our Darlington team. Best Wishes, Mark
5/5
TrustpilotGreat Estate Agent..
First class service from this estate agent! Friendly staff who communicated with me frequently from the beginning...great marketing of my property and the sale went smoothly...highly recommended!!
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery good service
Very good service. Excellent communication. Pleasant and helpful staff.
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat experience as a buyer
Great experience as a buyer. The team kept me updated with all developments and answered queries timely and efficiently. Great friendly service which is what you need at a time of stress like moving. Well done Team Darlington.
Thank you for your brilliant 5 star review of our Darlington team Sharon, it is greatly appreciated.Kind regards, Mark
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