Every review we hold for the Darlington office, from every platform, shown as written. First names only.
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5/5
TrustpilotSelling 2 properties
Great to deal with from start to finish, honest and realistic about what asking price to go for, good communication and pushed solicitors to complete right throughout the last bit.
Mark Β· 27 March 2023
Agent replied Β· 14 June 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotThank you so much!!
Thank you so much for selling our home. From start to finish the process as been so easy and itβs been a pleasure having you as our estate agent. We canβt thank you enough!
Laura Β· 4 November 2022
Agent replied Β· 14 June 2024
Thank you, Laura, for your fantastic review of our Darlington office, it is greatly appreciated. Best Wishes, Mark
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5/5
TrustpilotWarm welcome
Always greeted with a smile and a warm welcome when dealing with the Stockton office.
Of Β· 20 March 2024
Agent replied Β· 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotEfficient and Attentive
Friendly, efficient and customer focussed with staff going above and beyond to help their clients.
Mr Β· 20 March 2024
Agent replied Β· 14 June 2024
Hi James, Thank you for your review, it is greatly appreciated by us all.Best WishesMark SmithManaging Director
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5/5
TrustpilotAmazing customer service
Amazing customer service, made the moving process very easy and fast
Courtneey Β· 31 May 2024
Agent replied Β· 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotFriendly efficient staff
Friendly efficient staff , our sale was from a lost relative and they made sure we had no stress - they did everything π«Ά
Ward Β· 11 August 2023
Agent replied Β· 14 June 2024
Thank you for your 5 star review of our Hartlepool office. We greatly appreciate you taking the time to write a review.Kind regardsMark SmithManaging Director
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5/5
TrustpilotVery helpfull since i had never boughtβ¦
Very helpfull since i had never bought a propertyAnswered all my questions Went above and beyond their jobs to helpEasy to get hold of never put on hold or told they would contact you later
Valerie Β· 7 August 2022
Agent replied Β· 14 June 2024
Thank you for your fantastic 5 star review Valerie. The Darlington team will be delighted to read this. Best Wishes, Mark
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5/5
TrustpilotWell known local company with a goodβ¦
Well known local company with a good reputation.Always kept me up to date with progress via e.mail and telephone call. I would recommend this company.
Terry Β· 6 July 2023
Agent replied Β· 14 June 2024
Thank you Terry for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotGreat friendly service
Great friendly service. Keep up-to date at every step. Thank you
Garry Β· 15 May 2024
Agent replied Β· 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotGreat service
Great service. Overall the sale was quite a complicated one however they made It as smooth as they can do me to complete the sale. Special mention to the Darlington branch
Lauren Β· 20 December 2022
Agent replied Β· 14 June 2024
Thank you Lauren for your 5 star review. Best Wishes, Mark
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5/5
GoogleExcellent service couldnβt fault entire team. Very professional and very helpful. Couldnβt do enough to have a sale of a house
Christopher Β· 12 October 2023
Agent replied Β· 19 June 2024
Thank you
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5/5
TrustpilotSmith & Friends manage my rentalβ¦
Smith & Friends manage my rental property. They are always helpful and professional. I highly recommend their services.
Karen Β· 19 December 2023
Agent replied Β· 14 June 2024
Thank you Karen for your 5 star review.Kind regardsMark Smith Managing Director
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5/5
TrustpilotRobinsonβs review
The team at Robinsonβs kept us updated regarding the status of the purchase, facilitated excellent communications between ourselves and the vendor and kept pushing things along
HENRY Β· 22 May 2023
Agent replied Β· 14 June 2024
Thank you Henry for your 5 star review, we really appreciate you taking the time to review our sales service.Kind regardsMark SmithManaging Director
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5/5
GoogleLovely staff all very useful and answered all questions that we had.
Evelyn Β· 16 April 2024
Agent replied Β· 19 June 2024
Thank you Evelyn for your review.
Kind regards
Mark Smith
Managing Director
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5/5
TrustpilotVery good service
Very good service, staff always patient and helpful. Regular updates. And reasonable price
Mr Β· 27 March 2024
Agent replied Β· 24 August 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotI was kept informed and they made aβ¦
I was kept informed and they made a real effort to market my late mother's house well. Also, a friendly service offering good advice.
Mr Β· 5 July 2023
Agent replied Β· 14 June 2024
Thank you Mr Harty for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
GoogleBrilliant service, from beginning to end.
Shaun Β· 28 July 2024
Agent replied Β· 23 October 2024
Thank you Shaun for your 5 star review.
Kind regards
Mark Smith
Managing Director
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5/5
TrustpilotVery helpful throughout
Very helpful throughout. We had left the district and all communication was by phone and internet.
Valentine Β· 16 January 2024
Agent replied Β· 14 June 2024
Thank you for your 5 star review.Kind regardsMark Smith Managing Director
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5/5
TrustpilotGreat service and helpfull staff
Great service and helpfull staff.
Graham Β· 23 September 2025
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5/5
TrustpilotStaff were excellent
The help that we received from certain members of staff was fantastic after the drama of the first sale falling through.
Neil Β· 12 September 2023
Agent replied Β· 14 June 2024
Thank you for your review Neil.Kind regardsMark SmithManaging Director
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5/5
TrustpilotVery professional and friendly serviceβ¦
Very professional and friendly service from all staff at Hartlepool who provided invaluable help and kept me updated regularly regarding my house sale all the way through to completion. Would highly recommend.
JA Β· 9 September 2022
Agent replied Β· 14 June 2024
Thank you for your 5 star review of our Hartlepool office. Kind regards, Mark
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5/5
Trustpilot258 Hundens laneβ¦
Very helpful all along and staff were always willing to go that extra mile with some of the thick questions I had !
MR Β· 5 July 2023
Agent replied Β· 14 June 2024
Thank you Mr Allan for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotCannot fault the process we have hadβ¦
Cannot fault the process we have had throughout getting our property. Chris has called with updates throughout and made the process quick, easy and Iβm beyond thrilled that we have had him to help.
Rebecca Β· 7 June 2022
Agent replied Β· 14 June 2024
Thank you Rebecca for your review, I know Chris and the team at Stockton will be happy to read your review.Kind regardsMark
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5/5
TrustpilotEnthusiastic and efficient
Enthusiastic and efficient. Job done.
Julie Β· 26 July 2024
Agent replied Β· 24 August 2024
Thank you for your review Julie.Best WishesMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.