Trusted Agent profile · Darlington
★★★★★
716 reviews across 4 platforms
7, Duke Street, Darlington, DL3 7RX
Smith and Friends Estate Agents's office in Darlington, at 7, is rated 4.8 out of 5 across 716 reviews on four platforms, including 94 Google reviews rated 4.3.
94
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on Yell
This office
620
Reviews on Trustpilot
Business-wide
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotVal at Hartlepool branch as been very…
Val at Hartlepool branch as been very helpful with everything I want to to know about repairs etc.I would recommend this branch as every body as staff are very helpful
Thank you for your review Charles. Val will be happy to read your comments and I appreciate you taking to the time to review our service. Kind regards, Mark
5/5
TrustpilotConstant updates
Constant updates, friendly staff.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotService was above and beyond
Service was above and beyond, and always there at the end of the phone
Thank you Joan for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotBest agency
Best agency, I rented from them, I bought my very first home from them. Excellent communication, lovely staff.
Thank you for your lovely comments and 5 star review. It is greatly appreciated by us all.Kind regards Mark SmithManaging Director
5/5
TrustpilotQuick to reply to emails and help…
Quick to reply to emails and help organise and liase woth buyer of thr property.
Thank you Robbie for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service
Steffi from the Middlesbrough branch was fantastic. Chased solicitors for us, kept us in loop the whole time. She’s very friendly and a great asset to your team.
Thank you Jennifer for your 5 star review of Steffi and Middlesbrough. Best Wishes, Mark
3/5
TrustpilotCommunication better but still not great
Communication is better but still not great Not enough staff
Thank you for your review and I look forward to meeting you in the New Year as per our email exchange.Kind regards Mark SmithManaging Director
5/5
TrustpilotActing as selling agent they were…
Acting as selling agent they were highly professional and timely with responses. I would certainly recommend.
Thank you Daniel for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic team
Fantastic team - efficient, friendly, helpful.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAmazing customer service
Friendly staff. Nothing is to much trouble. Would highly recommend
Thank you for your 5 star review Kim.Kind regardsMark SmithManaging Director
5/5
TrustpilotJoy in particular was fantastic!
Joy in particular was fantastic at the Darlington branch. She kept me informed throughout the process and was a pleasure to deal with.
Thank you Rachel for your review of Joy and our Darlington office. Kind regards, Mark
5/5
TrustpilotFrom start to finish I could not fault…
From start to finish I could not fault my experience with the darlington office, they were helpful, friendly and had great communication. Would recommend and use their services again.
Thank you Miss McDermot for your review of our Darlington office, the team will be happy to hear your kind comments. Best Wishes, Mark
5/5
TrustpilotVery helpful and were there throughout…
Very helpful and were there throughout the process of selling a house to answer questions and give advice.
Thank you Peter for your 5 star review of our Ingleby Barwick team, it is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBrilliant and professional service…
Efficient courteous and up to date with our sale. Always available for help and guidance throughout a somewhat difficult process. Would highly recommend the team at Stockton and Ingleby Barwick
Thank you for your review, our teams at Stockton & Ingleby Barwick will be happy to read your comments.Kind regardsMark
5/5
GoogleExcellent customer service
Thank you for your review. Kind regards Mark Smith Managing Director
5/5
TrustpilotReally polite and helpful staff
Really polite and helpful staff - thank you all.
Thank you for your 5 star review,Kind regardsMark SmithManaging Director
5/5
TrustpilotThe whole experience from start to…
The whole experience from start to finish was fantastic. Joy and Michelle who we dealt with at the darlington branch were very helpful and communicated with me very efficiently
Thank you for your review Chris, Joy & Michelle will be delighted to read your comments, thank you for using our services.Kind regardsMark
5/5
TrustpilotGreat service and communication
Great service and communication at each stage of my house sale. My property sold in two weeks! Would definitely recommend.
5/5
TrustpilotOver All Brilliant service
Over All Brilliant service Well done All😁
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
4/5
TrustpilotMaintained contact and always answered…
Maintained contact and always answered queries in a helpful and timely manner.
Thank you Mr Hall for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotFriendly service and very helpful ☺️
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful and friendly
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally great to work with very helpful…
Really great to work with very helpful and friendly. Five star service
Thank you James for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent Service
Great communication and friendliness throughout the whole process of selling my home! Would highly recommend.
Thank you Stephen for your review, it is greatly appreciated by us all.Kind regards Mark Smith Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
