Trusted Agent profile · Darlington
★★★★★
719 reviews across 4 platforms
7, Duke Street, Darlington, DL3 7RX
Smith and Friends Estate Agents's office in Darlington, at 7, is rated 4.8 out of 5 across 719 reviews on four platforms, including 97 Google reviews rated 4.3.
97
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on Yell
This office
620
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Smith and Friends Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotAll staff were helpful and friendly
All staff were helpful and friendly. Special thanks to Suzanne who carried out the valuation, Katherine who guided us through the negation stage and Joy who got us over the line!
Thank you for your 5 star review of our Darlington team, we all really appreciate your time to review our service.Best WishesMark SmithManaging Director
5/5
TrustpilotWent above and beyond
Went above and beyond. Craig Purkis' excellent advice on the best price to sell the property for a quick sale. Rachael, Catherine and all the sales team kept me informed every step of the way. Liaised with both my solicitor and the buyers. Many thanks to all the team at Smith & Friends.Gavin and Lynda
Thank you Lynda for your 5 star review of our Hartlepool team.Kind regardsMark SmithManaging Director
5/5
TrustpilotHi,i write this to thank Robinson…
Hi,i write this to thank Robinson letting group to help me to find a better house for us.The services were wonderful, especially from Paige, the letting property manager.My husband and myself are really happy and greatful with their whole services.Its really appreciatable.
Thank you for your review.Best WishesMark
5/5
TrustpilotGreat service
Claire has been very helpful and really keep us informed and communicated with us every step of the way, and today she is still supporting us to get some jobs done in the house and garden, real credit to the team.
Thank you Terry for your 5 star review and kind words about Claire Etheridge. Claire has been with us 15 years and an integral part of our Stockton and Property Management team. Kind regards, Mark
3/5
TrustpilotThe length of time it took .…
The length of time it took,was advised by Smith and friends on a solicitor to deal with the paperwork took their advice wouldn't advise anyone to use either of the SERVICES, it took 7 months from start to finish to deal with one property with no chain , RIDICULOUS.MARCH TO SEPTEMBER 6TH .
Thank you Mrs Huggins for your valuable feedback. I have a meeting with our solicitors panel and I shall be personally looking into why this took from sales being agreed on 16 April to completion (99 working days), As with all property sales there is more than one party responsible for making the transaction move forward. My apologies for any delays caused by the solicitors involved.Kind regardsMark SmithManaging Director
5/5
TrustpilotGood people's person.
Keeping me up to date with new properties on the market.My rent application going through was a very big applause for me. Chloe was with me all the way. Thank you very much Chloe Wardingham.
Thank you Siba for your lovely review of Chloe in our Middlesbrough office. Kind regards, Mark
5/5
TrustpilotVery good and helpful staff
Thank you for your 5 star review of our Middlesbrough team. Kind regards Mark Smith Managing Director
5/5
TrustpilotExceptional service
I recently sold a property using Smith and Friends estate agency. Louie,Joy and Michelle from the Darlington office were extremely helpful at all times and kept me fully informed at all times. There input was exceptional and far better than any other estate agent which I have used in the past. I can highly recommend and will always recommend to my friends.
Thank you Mr Bowman for your wonderful review.Our Darlington team will be delighted to read your kind words.We greatly appreciate you choosing us as your Estate Agent of choice.Kind regardsMark SmithManaging Director
5/5
GoogleExcellent service !!!! Everything was done in a concise and stress-free way! Thank you Robinson!
Thank you Cynthia for your review. Kind regards Mark Smith Managing Director
5/5
TrustpilotWe were well looked after by the whole…
We were well looked after by the whole team at ROBINSONSA special mention to Joy Cruddas who kept us updated throughout the sale to completion Thanks again
Thank you Bernie for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotThank you
Just a message of thanks to all staff at the Marton branch, in particularly Nikki, who helped my granddad after a nasty fall outside of the office and assisted him while waiting for an ambulance. Your kindness is greatly appreciated.
Hi Faye, firstly we wish your Grandad a speedy recovery and I know the Middlesbrough team are sending their best wishes too. Thank you for your review. Kind regards, Mark
4/5
TrustpilotAmazing service throughout
Thank you Maddie for your review of our Ingleby Barwick office in particular Andrea. Kind regards Mark Smith Managing Director
5/5
TrustpilotThanks to Joy fpr progression my…
Thanks to Joy fpr progression my purchase of Eastbourne Road which such patience. Would definately reccommend her and the Darlington team.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAttentive and professional
Attentive and professional. Would recommend. Special thanks to Megan, Rachel and Catherine.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotPEOPLE WERE FRIENDLY
PEOPLE WERE FRIENDLY, HELPFUL AND INFORMATIVE.
5/5
TrustpilotFrom the first day of my house going on…
From the first day of my house going on the market I was contacted ,informed and updated by phone and email on outcome of potential buyers.Selling and purchasing is a very stressful time, but the whole team at Smith & Friends made my experience very enjoyable due to their expertise and professionalism. Keep up the fantastic work and thank you all.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotMark’s Team was Superb.
Mark and the team has been very lovely. They are honest and very professional. Mark was very responsive and super kind, easy to transact with. Would recommend immensely.
Thank you Virgiedith for your fantastic review.Best WishesMark SmithManaging Director
5/5
TrustpilotGood people make the difference.
Buying and selling houses, is now known to us, as a bit of a minefield; many things are out of our control, and there are many variables.
5/5
GoogleFrom the valuation by Louis through to the sale they have been brilliant. The sales team kept us informed all the way. We were offered the asking price by the first viewer. Another firm gave us a valuation £16000.00 less than Louis !! So glad we found Smith and Friends, we would highly recommend them to anyone.
Thank you Catherine for your brilliant review. We greatly appreciate you taking the time to review us. Kind regards Mark Smith Managing Director
5/5
TrustpilotGreat staff
Great staff, special thanks to Richard & Steffi who kept me in the loop every step of the way .She really cared & definitely went the extra mile for me.Many thanks
Thank you for your 5-star review of our Middlesbrough office. Kind regards, Mark
5/5
TrustpilotAmazing and quick at responding
Amazing and quick at responding. Olivia bowes at Darlington has been amazing at getting everything done as quick as possible ready to move into a rental property.
Thank you Bryony for your review of Olivia, she was delighted to read your kind words.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service from start to finish
Great service from start to finish and highly professional. Very competitive pricing and it was an excellent experience throughout. I was really impressed with the quality of the photos and 360 virtual walk through. All the staff were very friendly and happy to help with anything we needed.
Thank you Melissa for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotIn a league of their own
Can't praise the Hartlepool branch enough, this is the second time I've used their services in as many years. All of the staff are friendly, knowledgeable and very professional. Unlike many other agents, I never had to chase them for updates and was always kept informed.Wouldn't hesitate to recommend them over anyone else.
Thank you Ian for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotOlivia was very helpful and went above…
Olivia was very helpful and went above and beyond to help my situation
Thank you Michael for your 5 star review for Olivia at our Darlington office.Best WishesMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Smith and Friends Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
