Trusted Agent profile
★★★★★
275 reviews across 1 platform
14 Duke Street, Darlington DL3 7AA
Carver Residential's Darlington office at 14 Duke Street is rated 4.9 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Carver Residential. Each award is assessed separately from the review sites.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
GoogleI just bought a house being sold by Carver, and for all the people involved in the process they were the best and kept me sane! If the phone wasn't answered they rang me back, quick responses to emails, chasing for me, etc. I will have no hesitation to use them in the future. Wishing Suzanne a very happy retirement!PositiveResponsiveness
Thank you very much indeed tor the 5* review. I will also pass the message onto Suzanne. All the best for the future!
5/5
GoogleThe experience of selling our house was painless. The staff at Carvers (Darlington) were efficient and professional throughout. They responded to all queries promptly and regularly kept us up to date with progress. I would have no hesitation in recommending them to anyone who needs a reliable company to steer them through the maze of property transaction.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave this lovely review Alan! All the best for the future, from every here at Carvers.
5/5
GoogleFantastic service - Special thanks to Alison and Calette for a smooth purchase.
Thank you so much Carly, all the very best for the future! Hopefully we can help you out again in the future! The Carver Team!
5/5
GoogleGreat moving experience with Carvers. The team worked hard on selling the house, the pictures were fantastic and we had accepted an offer within a week. They were always on the end of the phone and responded to emails promptly. Loads of regular contact to give updates and the whole process was very straightforward. Can’t recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Gareth!
5/5
GoogleMaisie was a huge help in our moving process, and very reliable
5/5
GoogleAfter disappointing performance from a competitor we switched to Carvers and couldn't have been happier. Their service in advertising, viewing assistance and completion the sale was first rate
Thank you so much for your kind words! We’re so glad to hear that switching to Carvers made a positive difference in your experience. It’s great to know that our service in advertising, assisting with viewings, and guiding you through the sale process met your expectations. If you ever need assistance in the future, we’ll be here to help. Thanks again for choosing Carvers!
5/5
GoogleThankyou so much to Bev at carvers, she was amazing throughout the whole sale process
Thank you so much for your kind words! We’re delighted to hear that Bev was able to support you so well throughout the sale process. She truly goes above and beyond for our clients, and your feedback means a lot to the whole team. If you ever need assistance in the future, please don’t hesitate to get in touch.
5/5
GoogleProfessional, responsive and helpful. Thank you Calette!PositiveResponsiveness, Professionalism
Thank you Mark!
5/5
GoogleSuperb Company to deal with. Staff are extremely helpful and friendly. Very efficient and always keep you up to date with the progression of sale. Highly recommend Carvers Residential and Carvers Commercial.
1/5
GoogleRecently applied to rent 3 separate houses in Darlington and haven't heard a thing back no email no phone calls useless
Thank you for your feedback, and we’re very sorry to hear about your experience. We always strive to provide the best service possible, and we apologise for any lack of communication you’ve received. Please get in touch with us directly at lettings@carvergroup.co.uk so we can look into this matter further and ensure you receive the attention you deserve. We appreciate your patience and hope to resolve this for you soon.
5/5
GoogleThe girls at Carvers estate agents are absolutely incredible. The whole team took care of me and everything I needed. I couldn't recommend them anymore. Absolutely top quality service and made my life a lot easier. I can only thank them for their hard work.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind words! All the very best for the future.
5/5
GoogleCallette and all the staff at Carvers in Darlington could not be more efficient and helpful if they had 48 hours in the day. Absolutely fabulous service from start to finished. They did everything humanly possible to speed along the sale of my house! Couldn't thank them enough or be more grateful!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Paul!!!
5/5
GoogleVery positive experience with Sonia Walton and Emma Darnell when selling my property. Professional, approachable and reliable.
Thank you for your kind feedback! We’re so glad to hear that Sonia and Emma provided you with a professional, approachable, and reliable service during the sale of your property. We truly appreciate your trust and are always here to help if you need anything further. Wishing you all the best!
5/5
GoogleAfter having tried and failing to sell my property (for over a year), with three other estate agents, within two months of taking over, Carver Estate Agents sold it for me. The eventual sale price that I got was realistic (and as promised), Sonia got me exactly that. Thanks especially then to Sonia and Jo who offered support and advice throughout the sales process. Indeed, thanks to all at Carver Estate Agents; I wish I had came to you in the first instance.
5/5
GoogleFantastic from start to finish. Everyone in the team is happy to help & friendly. One of the best estate agents I have used. If I could leave more than 5 stars I would. Thank you again for all your help.
Thank you
5/5
GoogleCarvers have dealt with both our sale and purchase and we have been really pleased with the approachability and professionalism of the team at Carvers in Darlington and Northallerton. They have always been helpful and responsive to queries and questions that come up in the moving process.PositiveProfessionalism
Thank you Niall! All the very best for the future!
5/5
GoogleExcellent customer service from start to finish with selling a property. Hassle free and very professional in every step of the process. Even when the person dealing with my house was away another would step in and deal with an queries I had fast and efficiently. Highly recommend with buying or selling!PositiveResponsiveness, Professionalism, Value
Thank you so much for you review! All the very best from everyone here at Carvers
1/5
GoogleUnderhanded, claim they should be transparent but allowing after accepting offers to promote gazumping. Don't think for one minute they're being upfront and honest!!
Thank you for your feedback. We’re sorry to hear that you feel this way about your experience with us. At Carver Residential, we always strive to be transparent and professional throughout the buying and selling process. We take all feedback seriously and would welcome the opportunity to discuss your concerns further to ensure that we can address them appropriately. Please feel free to contact us directly so we can understand your experience better.
5/5
GoogleWe have just completed a purchase through Nick & Gordon Carver. Our main point of contact was James and he was absolutely brilliant throughout. Very responsive with the perfect mix of friendliness and professionalism. Not pushy in any way, which was refreshing. As purchasers, we couldn’t have asked for a better experience.PositiveResponsiveness, Professionalism
Thank you for you review Ulrik, it’s very much appreciated.
5/5
GoogleJemma and Paulina from the Lettings team have been so helpful in finding the right tenants for a couple of properties we bought to let. It has been our first time doing this and their experience and expertise has been invaluable. Their property management service means that they take care of everything and they have a great network of tradesmen they are able to recommend when necessary. They are both really professional and always happy to help. Thank you!
5/5
GoogleI bought my first house with Carvers, it was really daunting at first but they helped me with everything from start to finish! I did my mortgage through them and they also talked me through the whole process of buying a house. I would recommend them to anyone, the staff were very helpful and made the whole process a lot less stressful!
Hi Annie, thank you so much for the 5 star review. We're so pleased you were happy with the service you received buying your first home with us!
5/5
GoogleExcellent and helpful staff made moving home so straightforward kept us up to date with everything would use these again
5/5
GoogleCarver were very friendly, helpful and professional.
Thank you Terry for your kind words and review. It was a pleasure to work with you, and wishing you all the best for the future!
5/5
GoogleAs a first time buyer I really appreciated the help and support Jo Lane gave during quite a rollercoaster 8 month process! She was great, professional and caring. I'm so happy to now be settled into my new home, thank you!
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carver Residential's Darlington office has 275 reviews across 1 platform: 275 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Carver Residential Darlington is rated 4.9 out of 5 across all 275 reviews, and 4.9 out of 5 on Google from 275 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Carver Residential, Darlington won Gold.
Carver Residential Darlington, 14 Duke Street, Darlington DL3 7AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.