Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCarvers have been absolutely Fantastic throughout our whole house sale process. Our house sale/purchase has been a difficult journey but Carvers made the whole sale progression seamless. Everyone acted with such professionalism, giving great advice and helped us with many aspects during our house sale. I would highly recommend using Carvers. Huge shout out to Emma Darnell, our sales progressor who has been amazing 👏
Kayleigh · 25 July 2024
Agent replied · 25 December 2024
Thank you so much for your fantastic feedback! We’re thrilled to hear that we could make your house sale process smoother, despite the challenges. It’s great to know that Emma, along with the rest of the team, provided you with professional advice and support every step of the way. Your recommendation means the world to us, and we’ll be sure to pass along your shout-out to Emma. If you ever need any assistance in the future, we’re here for you. Wishing you all the best in your new home! 👏
★★★★★ 5/5
GoogleAbsolutely thrilled with the service we received from Carver Residential! From start to finish, their team went above and beyond in every aspect of selling our house. Great social media presence which led to our house selling very quickly and for more than we anticipated. Communication was excellent, always keeping us in the loop with timely updates and clear answers to all our questions. The entire process m was handled with such professionalism. We couldn’t be happier with the outcome. Highly recommend Carver Residential to anyone looking to sell their home. Shout out to Bev who was great in keeping the process moving and getting us in before the stamp duty increase!
Rhys · 28 March 2025
★★★★★ 5/5
GoogleOur experience with Jane has been 10/10! Jane has kept us in the loop and given up so much of her time to make sure we have the best experience. Highly recommend! Thank you for welcoming us with open arms. Oak Meadows is a stunning site, and we cannot wait to hopefully purchase our first home from yourselves.
Nadia · 10 October 2024
Agent replied · 25 December 2024
Thank you so much for your fantastic feedback! We’re thrilled to hear about your 10/10 experience with Jane. She truly goes above and beyond to ensure everything runs smoothly, and it’s wonderful to know she made you feel so welcomed and well-informed. Oak Meadows is indeed a special site, and we’re excited about the possibility of welcoming you as homeowners there. Please don’t hesitate to reach out if you need any further assistance, we’re here to help every step of the way! 😊🏡
★★★★★ 5/5
GoogleBev was exceptionally good during the process of buying our new house.
She was professional and communicative at all times and facilitated resolution …
Allan · 15 November 2025
Agent replied · 15 April 2026
Thank you for sharing this. We’re glad Bev could support you through the buying process and handle those tricky moments smoothly. We’ll pass along your kind words. If there’s anything else you need, we’re here to help.
★★★★★ 5/5
GoogleSonia Walton sold our house 20 Years ago and we were so impressed with her that we sold my wife’s mother’s bungalow with Sonia this month. We would not use anyone else as we trust her 100% and it’s like dealing with a good friend. Thank you so much Sonia and well done. Trevor & Sandra.
Mawson · 26 October 2024
Agent replied · 25 December 2024
Thank you, Trevor and Sandra, for your heartfelt review! It means so much to us that you’ve trusted Sonia not once but twice over the years. Building relationships like this is what we strive for, and it’s wonderful to hear that working with Sonia felt like dealing with a good friend. Your trust and kind words are deeply appreciated. Wishing you and your family all the best, and please don’t hesitate to reach out if we can assist again in the future! 😊
★★★★★ 5/5
GoogleI would like to take this opportunity to thank all the staff at Carvers for your support, advice and professionalism. The service received was second to none from start
to finish. I would also like to say a special thanks to Sonia & Val who were both amazing support and went above and beyond. I honestly don't think I could of done it without you .This is the first time selling a property for me and the guidance, reassurance and advice was greatly received.
Your amazing!! I would definately use the service again and highly recommend anyone that needs this service to contact Carvers.
Kim · 9 May 2023
Agent replied · 25 December 2024
Thank you
★★★★★ 5/5
GoogleI cannot speak highly enough about the overall service received from Carver Residential when selling our house. From the valuation advice, the fabulous marketing photos & video to Emma Darnell and the rest of the sales team, who’s proactive efforts enabled us to accept an offer at the price we wanted in under a week of being on the market. Thank you Team Carver Residential!
Kath · 27 March 2024
Agent replied · 25 December 2024
Thank you so much for your fantastic feedback! We’re thrilled to hear that the valuation advice, marketing materials, and proactive efforts from Emma and the team helped you achieve your desired outcome so quickly. It was a pleasure working with you, and we truly appreciate your kind words. If you need any further assistance in the future, we’re always here to help. Thanks again, and all the best in your next chapter!
★★★★★ 5/5
GoogleFrom the first call to completion Carvers have been great. When we had the offer accepted on the house we wanted to buy they acted super fast to get the house on the market, which resulted in a sale within days of that first call! Since then the communication has been first class and timely. We would definitely use them again. Special thanks to Laura and Henry for their support and service.
Dino · 15 October 2023
Agent replied · 1 January 2024
Thank you for your kind words Dino! All the best in your new home. Glad we could help.
★★★★★ 5/5
GoogleCarvers were helpful from start to finish. Noting was too much trouble. Bev especially was brilliant l, patient, annd knowledgeable and honest through what was a difficult and frustrating time. All calls and emails where answered in a timely manner.
I can’t thank the team enough for all the help and support 🏠👏🏻
Hayley · 24 September 2024
Agent replied · 25 December 2024
Thank you so much for your kind words! We’re thrilled to hear that Carvers provided you with helpful support throughout the process. Bev is truly dedicated to offering patient, knowledgeable, and honest service, and we’re so glad her efforts made a difference during what was a challenging time. Your appreciation means a lot to us, and we’re always here if you need further assistance. Wishing you all the best in your new home! 🏡👏🏻
★★★★★ 5/5
GoogleEveryone at Carver Residential was brilliant, particularly Amy, who was consistently professional, helpful, informative and friendly. We were actually buying, not selling, so, in essence, Carvers were working for the vendor as their client, not me, but all communication with me was encouraging and positive, and the purchase went through smoothly. Thank you.
Catherine · 19 August 2024
Agent replied · 25 December 2024
Thank you so much for your kind words! We’re thrilled to hear that Amy provided such professional, helpful, and friendly service throughout your buying process. Even though we were working for the vendor, it’s great to know that you felt well-supported and informed every step of the way. We truly appreciate your feedback, and if you need anything in the future, we’re always here to help. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI have always found carver estate agents professional and well informed with the current housing market . Giving an accurate valuation to achieve the best price in try his challenging time.
Bev steered the sale through to completion in a confident and timely manner.
Thank you.
Carl · 10 April 2026
Agent replied · 15 April 2026
Thank you so much for your lovely review! We really appreciate your continued confidence in us. It’s great to hear that you felt well supported and that our valuation helped achieve the best possible result. Best wishes for the future!
★★★★★ 5/5
GoogleThis is the first time i have used Carvers for a sale and i wouldn't hesitate in using them again and recommending them to friends and family.
I have not sold a property for 28 years, hence i was a little nervous about letting strangers into my home. But from the moment i met Sonya Watson i felt relaxed and confident about going ahead and putting my property on the market.
Sonya is very professional and clearly she is an expert in this field. This shone through from the get go. I was also impressed with the pictures that she had taken to put the house up for sale. I was able to achieve the best possible price for my property and i feel that this was due to the quality of the photographs.
I have never met a team so professional, they go the extra mile with anything that i was stuck on such as dealing with my solicitors, faxing documents etc.
i would like to give a big thank you to Laura and Katie that made me feel that i wasn't just a client, they were more like best friends that i could turn too. Anything that i needed was done straight away. Cant thank you all enough, what a fantastic team.PositiveResponsiveness, Quality, Professionalism, Value
Deborah · 25 August 2022
Agent replied · 8 June 2023
Thank you so much for your lovely review. The team have loved acting on your behalf and we wish you well in your new home. From everyone at Carvers.
★★★★★ 5/5
GoogleThe entire process of what is always a stressful time was made so much easier due to the incredible staff at Carvers in Darlington.
Sonia Walton came out to the house and did the valuation for us. She was both professional and her knowledge and accuracy of the market was second to none. She offered advice and couldn’t have been friendlier.
The house sold in a matter of days and the team were great on the telephone helping to arrange viewings and giving us feedback.
Once the offer was agreed Val Cheesborough was our point of contact and was such a lovely, personable, friendly voice in an extremely nervous period of our lives.
Nothing was too much trouble for her and she provided regular updates and advice. She is a credit to the office.
I was very sceptical about Estate agents in general But I was so happy with the service I had to take the time to let others know just how good Sonia, Val and the rest of the team are.PositiveResponsiveness, Quality, Professionalism, Value
Catherine · 25 August 2022
Agent replied · 8 June 2023
Thank you so much Catherine, what a lovely review, it is so nice to hear your comments and it is thoroughly appreciated by us all here at Carvers. All the very best for the future.
★★★★★ 5/5
GoogleI decided to use Carvers for my house letting as I have used them in the past for house sale and purchase and found them an excellent company.
Jemma and her team were very professional and responsive, giving me excellent guidance and support with letting my first property. They are knowledgeable about the lettings market and were able to advise me and secure some lovely tenants, managing the whole process smoothly and efficiently on my behalf. An excellent service which I will readily use again.PositiveResponsiveness, Quality, Professionalism, Value
Elaine · 25 August 2022
Agent replied · 8 June 2023
Thank you so much for your comments Elaine, we look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe have just completed that well known journey 'selling a house, and what a journey it was.
Callette and her team kept in touch and advised us throughout the 'selling the house' part. When the first sale fell through they supported and encouraged us. Every member of the sales team was professional and helpful.
When the house sold for the second time our main contact at Carvers was Val. Again, there was a full team in the sales progression department who were extremely helpful and professional but Val was our main contact.
Val guided us through what turned out to be a very long and drawn out process (not through any fault of the buyers, Carvers or ourselves). She was always at the end of the phone with her advise and support. She really did go the extra mile. We are not sure that the sale would have been completed by now without her professionalism and encouragement. Thank you again Val.
Carvers were with us every step of the way on this extended journey with advise, support and encouragement. We have no hesitation in highly recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Barbara · 25 August 2022
Agent replied · 8 June 2023
Thank you so much indeed for taking the time to leave us this review. It’s very much appreciated and we’re so pleased we were able to help you. All the very best for the future! From everyone here at Carver Estate Agents
★★★★★ 5/5
GoogleI can’t express enough how amazing Carvers are, in particular Sonya and Magda. Sonya is very experienced and went the extra mile to help advise and sell my house the same day the for sale sign was put up. The pictures she took looked fab. Sonya helped explain the process avoiding jargon and gave some amazing advice to myself the the complex world of buying and selling property which is what I needed with my situation.
Magda was brilliant at being my point of contact for viewings and provided great customer service. If you are after amazing customer service, then Carvers will certainly deliver!PositiveResponsiveness, Quality, Professionalism, Value
Abi · 25 August 2022
Agent replied · 24 August 2024
Thank you so much indeed Alison! We love hearing feedback like this, it really does mean so much to us, thank you.
★★★★★ 5/5
GoogleThis was our 3rd house sale now with Carvers over the last 15 years. From the moment we had our valuation with Sonia, to the finalisation of our sale with Laura and Val chasing each step through we have wanted for nothing in the service we have received. We got first rate advice from Sonia at the very start of our journey, she knows the local market inside and out and is a true expert in her field. This meant our house was not only marketed at the optimum price point for the area, but the photos were captured perfectly and really showed the house off to its true potential. The result was we sold for asking price in just 2 days to our first viewer. Sonia told us she would be able to sell our property for its true value and she was 100% on the money - we shouldn’t have expected anything less!
There is never anything that is too much trouble for the team. They are ALWAYS friendly, extremely professional and always willing to help. Laura and Val have been so proactive chasing through the reasonably lengthy chain. They always knew exactly what was going on, and kept us informed every step of the way. They went above and beyond for us in the last couple of weeks. We never felt like just another client, the service has been personal throughout and we felt entirely valued as customers. One of the most stressful times in life is moving house - you want the A Team in your corner, I wouldn’t hesitate for a second to recommend Carvers to our friends and family. Thank you again for all your help!PositiveResponsiveness, Quality, Professionalism, Value
Kathryn · 25 August 2022
Agent replied · 8 June 2023
Thank you SO much for taking the time to write this Kathryn, it means so much to all of us to hear your amazing comments. All the very best for the future from everyone at Carvers.
★★★★★ 5/5
GoogleDealt with Bev, Good service and helpful from start to finish.
Edward · 15 December 2025
Agent replied · 15 April 2026
Thank you for the kind words. We’re glad Bev could help from start to finish and that you had a positive experience with our service. If there’s anything else you need, feel free to reach out.
★★★★★ 1/5
GoogleI seriously would not recommend and advise to go elsewhere. We had nothing but grief when selling our property. Val who was assigned as a sales negotiator was incompetent and lied throughout the sale. This meant the sale took 6 months from accepting an offer to the sale falling through. Something which could of been avoided if we were kept informed. Val was caught out lying on many occasions and didn’t have our true interest at heart. We were severely let down and disappointed with the service we received by Val and the Manger Henry. We will never use them again.
Ian · 8 June 2022
Agent replied · 8 June 2023
We are disappointed to read this feedback. For every sale we have our client's best interest at heart and we pride ourselves on providing the highest quality of advice and service at all times. We are sorry you feel this was not provided in this instance. However we cannot agree with your comment regarding the integrity of our staff. Val has worked for Carvers for over 2 decades and has been a credit to our company from day one. We will of course take your comments on board as we are always thriving to improve our service.
★★★★★ 5/5
GoogleI can’t express enough how amazing Carvers are, in particular Sonya and Magda. Sonya is very experienced and went the extra mile to help advise and sell my house the same day the for sale sign was put up. The pictures she took looked fab. Sonya helped explain the process avoiding jargon and gave some amazing advice to myself the the complex world of buying and selling property which is what I needed with my situation.
Magda was brilliant at being my point of contact for viewings and provided great customer service. If you are after amazing customer service, then Carvers will certainly deliver!
Alison · 8 June 2022
Agent replied · 8 June 2023
Thank you so much indeed Alison! We love hearing feedback like this, it really does mean so much to us, thank you.
★★★★★ 5/5
GoogleBev and the team at Carvers were so helpful during the sale of our property. They were always on hand to offer advice when needed and helped us overcome any challenges to make sure the sale went through as smoothly as possible!
Tom · 27 November 2024
Agent replied · 25 December 2024
Thank you so much for your wonderful review! We're delighted to hear we were able to assist you throughout the sale of your property. It’s great to know we could offer support and guidance during the process, helping to ensure everything went smoothly. We truly appreciate your feedback and wish you all the best in your next steps! If you need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleThe team at Carver Residential have been fantastic from start to finish, always helpful and responsive. Particular thanks to Bev at the Darlington branch who has gone above and beyond throughout the purchase process. 5 star service without question!
David · 21 December 2024
Agent replied · 9 January 2025
Thank you David for your lovely review. Bev was over the moon to be able to help you and your family move into your new home and we were all so pleased when you were able to finally get the keys and get moved in before Christmas. Wishing you all the happiness in your new home and have a fantastic 2025!
★★★★★ 5/5
GoogleHad a great look around Oak Meadow today, great contemporary houses and we really are considering a move if we can secure the right sized house. Jane was so helpful and knowledgable, a rare ‘ true professional’ who inspired confidence.
Nigel · 4 December 2024
Agent replied · 25 December 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your visit to Oak Meadows. It’s great to know that Jane made such a positive impact with her helpfulness and expertise. We’ll be sure to pass on your kind words to her. We hope you're able to find the perfect home, and please don’t hesitate to reach out if you need any further assistance.
★★★★★ 5/5
GoogleI selected Carvers to market the sale of my property after a recommendation from my parents who have used Carvers previously.
Henry Carver attended my property promptly at an agreed date and quickly developed the sales information to a high standard, ready for promotion through their website and RightMove. After one day on the market the property had significant interest and within 4 days a sale had been agreed.
I would highly recommend Carvers for residential sales.
B · 8 June 2022
Agent replied · 8 June 2023
Thank you so much for this review! It means so much to us to receive these comments! All the best from everyone here at Carvers!
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