5/5
TrustpilotProfessional & Helpful Estate Agents
I found them very professional, helpful and always kept me updated.
Agent replied · 23 June 2026
We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!
Trusted Agent profile · Dacorum
Chancellors Hemel Hempstead reviews in Dacorum
★★★★★
277 reviews across 2 platforms
178 Marlowes, Hemel Hempstead, HP1 1BH, Dacorum, HP1 1BH
Chancellors's office in Dacorum, at 178 Marlowes, is rated 4.5 out of 5 across 277 reviews on two platforms, including 112 Google reviews rated 4.6.
Reviews
Every review we hold for the Dacorum office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleMy wife and I are leaving this review because we appreciate the extra effort, the last minute arrangements and the quick actions of Michael and Tanisha from Chancellors in hemel hempstead. In fact, let me highlight this was our first home, had zero experience and a lot of questions. The team effortlessly guided us through the process and remained next to us every step of the way. Their responses were always quick, concise and crystal clear. We are grateful for their speed and efficient service. We are extremely happy to recommend them to friends and family.
Agent replied · 24 October 2024
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotGreat staff and dealt with requests in…
Great staff and dealt with requests in a timely fashion.
Agent replied · 23 June 2026
We're glad our staff dealt with your requests promptly. Thank you for your feedback!
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
Agent replied · 27 May 2026
We're so glad we could assist you throughout the process!
4/5
TrustpilotQuick response
Quick response, efficient arrangement for viewing.
Agent replied · 23 June 2026
We're glad we could arrange your viewing efficiently.
5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
Agent replied · 21 March 2026
We're happy to hear that our approachability and assistance were helpful as you navigated this new experience. Thank you for your positive feedback!
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
Agent replied · 27 May 2026
We sincerely regret that your experience was so stressful and disappointing. We are reviewing your feedback to understand what went wrong and improve our processes.
5/5
TrustpilotGreat knowledge and communication…
Great knowledge and communication throughout
Agent replied · 23 June 2026
We appreciate your kind words. We are glad we could help.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
1/5
GoogleOne of The worst agency to rent The property at all, especially Keely. I have never seen a worse customer service in my life and not a competent person. Firstabale the want you to rent the property with them, and Then offering to leave the house. Never go for it, even in emergency situations.
Agent replied · 24 October 2024
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
Agent replied · 21 March 2026
We appreciate you taking the time to share your feedback. We're happy to hear that your inquiries and requests were handled promptly and efficiently.
2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
5/5
TrustpilotJordan you are a star
Agent replied · 27 May 2026
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
TrustpilotJamie Woodman
Good customer service
Agent replied · 27 May 2026
We're so pleased to hear that our team had good customer service! We appreciate your positive feedback!
5/5
TrustpilotPositive Feedback, Maintenance Case 06920153
I would like to provide positive feedback regarding Grace Betts’ support in relation to maintenance case 06920153.
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotExcellent service
I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.
Agent replied · 24 September 2025
We are very pleased to hear that you are happy with our services. It's great to know that you find our team responsive, friendly, and professional. We appreciate your recommendation!
2/5
TrustpilotHouse move …
Getting the house on the market and getting a buyer was ok but James in after sales did not make it easy, the whole process went downhill very quickly
4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
TrustpilotJason Byrne
Jason Byrne from Oxfordshire property management was very helpful when our outside bin was damaged. He got a new one on order and confirmed for us straight away and made sure we didn't have to chase. Thanks, Jason.
5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
Agent replied · 21 March 2026
We appreciate you sharing your experience with us. We're happy to hear that you found our team helpful and that you were kept informed throughout the sales process. It was a pleasure to work with you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hemel Hempstead
How many reviews does Chancellors Hemel Hempstead have?
Chancellors's Dacorum office has 277 reviews across two platforms: 112 on Google, 165 on Trustpilot (across the whole business).
What is Chancellors Hemel Hempstead's rating?
Chancellors Hemel Hempstead is rated 4.5 out of 5 across all 277 reviews, and 4.6 out of 5 on Google from 112 reviews.
Where is Chancellors's Dacorum office?
Chancellors Hemel Hempstead, 178 Marlowes, Hemel Hempstead, HP1 1BH, Dacorum, HP1 1BH.
