Chancellors Hemel Hempstead reviews in Dacorum

★★★★★ 5/5

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Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr · 18 May 2026

★★★★★ 5/5

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Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

★★★★★ 5/5

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Great service

Charlotte has been extremely polite professional and helpful

Phil · 17 June 2026

★★★★★ 5/5

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Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

★★★★★ 5/5

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Positive experience throughout

Aisha was timely, honest, informative, helpful, etc.

Mr · 16 June 2026

★★★★★ 5/5

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Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

★★★★★ 5/5

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Good property manager helps

Chancellors can sometimes be slow when dealing with maintenance requests from tenants, and sometimes require repeat chasing up. But having a good property manager really helps. I was dealing with Coco Robert-Squire who was efficient and proactive in sorting out my maintenance issues in the rented property, and got the issues resolved pretty quickly.

Mr · 15 June 2026

★★★★★ 5/5

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Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

★★★★★ 5/5

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Isabelle was great to deal with

Isabelle was great to deal with. She kept us up to date with our rental property and was really helpful as well as knowledgeable.

Julie · 22 January 2026

★★★★★ 5/5

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I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!

Monica · 4 September 2026

★★★★★ 5/5

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Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

★★★★★ 5/5

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Ellie has been kind

Ellie has been kind, and helpful and always on the end of the phone to answer any questions you have

Mrs · 22 January 2026

★★★★★ 5/5

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Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

★★★★★ 5/5

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Grateful

After reporting about a door lock that had broken, Molly Adams contacted me to say what they were doing about it, keeping me involved until it was repaired, snapped again after a day, reported, she followed up, repaired and it snapped the 3rd time, l reported again and she kept me update all the time on what was going, chasing the contractor to have it done as quickly as possible. I appreciate all her efforts even when l delayed to get back to her or failed to answer her calls because I was at work.

Mrs · 22 September 2025

★★★★★ 5/5

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Great customer service

Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.

Mr · 16 June 2026

★★★★★ 5/5

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Great communication throughout the sale…

Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.

Mark · 20 May 2026

★★★★★ 5/5

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Hi to everyone at chancellors am please…

Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp

Jonny · 1 September 2026

★★★★★ 5/5

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Professional and informative viewing

Julietta was great- friendly, informative and knowledgeable. I would happily return to Chancellors to view other properties or to purchase the one that we viewed.

Miss · 22 September 2025

★★★★★ 5/5

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We recently had the pleasure of viewing…

We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgeable about both the properties and the local area. He took the time to answer all of our questions clearly and made the whole viewing process smooth and stress-free.

Mr · 24 August 2025

★★★★★ 5/5

Trustpilot

The bookings viewing process was quick

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us

Jasbir · 27 August 2026

★★★★★ 5/5

Trustpilot

Georgie from the renewals team was…

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

RajKiran · 19 March 2026

★★★★★ 5/5

Google

We’ve been dealing with Harry Dawson with our purchase via Chancellors. Harry has been more than helpful courteous, professional, Informative, always available to assist & answer questions. We would like to thank him for making our purchase as stress free as possible. We had some "completion dates confusion" with the seller, where Chancellors head office refused to intervene/help and advised to go through solicitors. We contacted Harry Dawson and Harry made sure that its resolved to both parties satisfaction. So from property viewing till we got the keys, Harry Dawson helped all the way to make thing happen. If you choose Chancellors then make sure that you ask for Harry Dawson.PositiveResponsiveness, Quality, Professionalism

Waqas · 23 April 2022

★★★★★ 1/5

Google

I wish I could give a zero review but that's not an option. Chancellors when we gave our property to sell promised us quick deal but as time went their sales progression agent Ruby Irving gave us excuses and lies giving different reasons such third party survey and issues with remortgage only after I chased them multiple times. No communication was ever initiated by her during the time, it was only after I called multiple times. Eventually I realised that both chancellors and buyer were working together to provide me misleading information and only after I put my foot down to give me a final answer about the purchase they agreed their mistake and told me that the buyer had withdrawn. So my advice would be to stay away from them.

Mukesh · 11 March 2025

★★★★★ 1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli · 26 August 2026