Every review we hold for the Dacorum office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleOne of The worst agency to rent The property at all, especially Keely. I have never seen a worse customer service in my life and not a competent person. Firstabale the want you to rent the property with them, and Then offering to leave the house. Never go for it, even in emergency situations.
CMAZ · 25 October 2021
Agent replied · 24 October 2024
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
Ms · 19 March 2026
Agent replied · 21 March 2026
We appreciate you taking the time to share your feedback. We're happy to hear that your inquiries and requests were handled promptly and efficiently.
★★★★★ 5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
John · 25 September 2026
★★★★★ 2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
Miss · 28 August 2026
★★★★★ 5/5
TrustpilotJordan you are a star
Margaret · 14 May 2026
Agent replied · 27 May 2026
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
★★★★★ 1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
Jonathan · 25 August 2026
★★★★★ 5/5
TrustpilotJamie Woodman
Good customer service
Mohammed · 21 May 2026
Agent replied · 27 May 2026
We're so pleased to hear that our team had good customer service! We appreciate your positive feedback!
★★★★★ 5/5
TrustpilotPositive Feedback, Maintenance Case 06920153
I would like to provide positive feedback regarding Grace Betts’ support in relation to maintenance case 06920153.
Mark · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
Sophie · 27 September 2026
★★★★★ 5/5
TrustpilotExcellent service
I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.
Silvy · 22 September 2025
Agent replied · 24 September 2025
We are very pleased to hear that you are happy with our services. It's great to know that you find our team responsive, friendly, and professional. We appreciate your recommendation!
★★★★★ 2/5
TrustpilotHouse move …
Getting the house on the market and getting a buyer was ok but James in after sales did not make it easy, the whole process went downhill very quickly
Julie · 22 June 2026
★★★★★ 4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
Nick · 26 August 2026
★★★★★ 5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
Ian · 3 September 2026
★★★★★ 5/5
TrustpilotWorking with Katie has made our renting…
Working with Katie has made our renting experience far easier
Lucy · 6 October 2026
★★★★★ 5/5
TrustpilotJason Byrne
Jason Byrne from Oxfordshire property management was very helpful when our outside bin was damaged. He got a new one on order and confirmed for us straight away and made sure we didn't have to chase. Thanks, Jason.
Matthew · 20 March 2026
★★★★★ 5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
Mr · 19 March 2026
Agent replied · 21 March 2026
We appreciate you sharing your experience with us. We're happy to hear that you found our team helpful and that you were kept informed throughout the sales process. It was a pleasure to work with you!
★★★★★ 5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
Bolanle · 24 August 2026
★★★★★ 5/5
GoogleMy experience with Chancellors in Hemel Hempstead has been second to none. Harry has been the ultimate professional and his understanding of the business/market is undeniably first class. He is definitely someone that I would recommend to any future purchasers/sellers.
As well as Harry, Dan has been amazing, polite, understanding and again extremely knowledgeable in his field of expertise.
So far both Dan and Harry have secured me a sale which I hope, and am sure, will progress smoothly.
Thank you Dan and Harry.
Jeanette · 26 October 2019
★★★★★ 5/5
TrustpilotEasy contract renewal
Amy dealt with our contact renewal in a timely and efficient manner. All communication was clear and customer service was good.
G · 22 September 2025
Agent replied · 24 September 2025
We appreciate you taking the time to share your feedback. We're happy to hear that the contact renewal process was handled in a timely and efficient manner, and that our communication and service met your expectations.
★★★★★ 5/5
GoogleWe found Chancellors to be very customer focused which helped us through the whole sale process. Miles from the outset was always there to answer any queries I had ( and there were many ) and always put my mind at rest or he would always find the answer or chase the relevant party immediately for me. Dont let his age fool you, he is very knowledgeable and has an amazing 'can do ' attitude.He will go far! Harry was also a great help to us. through this process. Lucinda was great also, not at all pushy and just honest and helpful, which we really appreciated. Would of liked to have got more from the sale of our property, but with this current Market I think we did ok to get so many viewings and an offer so soon. Great Service and I would recommend!
Karen · 26 October 2018
★★★★★ 5/5
GoogleThe entire Hemel team are polite, courteous and enthusiastic. Daniel Hemsley was the first to show a perspective buyer around our house. Dan is polite, always punctual, highly professional, and comes across as experienced in his field. Having strangers walk around your home, looking in every room, peaking into cupboards and weighing up what would work for them and what wouldn’t is an unsettling experience but Dan quickly put us at ease with the whole process and held our hand so to speak, making the experience of showing buyers around considerably less stressful. Other members of the team have since shown potential buyers around our house and all have been enthusiastic and professional but it is Dan that we must thank for making that first visit less daunting.
Carol-Kay · 26 October 2017
★★★★★ 5/5
GoogleI have dealt with Dan Hemsley @ hemel branch to sell my house. Which he sold quickly and effeintly for me has been confident and there for me throughout the whole service to exchange of contracts today. Always on hand anytime of day would highly recommend DAN if you are thinking of selling your house!!!! Very helpful and good natured with can do positive attitude and great personality. Thanks for all your help you have been great!!!! KB - now for my new home! ;0)
Kelly · 26 October 2017
★★★★★ 5/5
GoogleWe have just exchanged contracts today and I would like thank Daniel Hemsley for all his hard work, I just want to thank Daniel for giving me a good and professional service. We managed to get under offer relatively quickly which was a bonus. Having good lines of communication is key. With Daniel being at the end of the phone on feed back and arranging viewings was a great help. Once again thank you, Daniel and the Chancellors Team. Paul
Benjmain · 26 October 2017
★★★★★ 5/5
TrustpilotShe is awesome and helpful
Ayman · 21 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
