Trusted Agent profile · Dacorum
★★★★★
428 reviews across 2 platforms
57 Marlowes, Hemel Hempstead, HP1 1LE, Dacorum, HP1 1LE
Brown & Merry's office in Dacorum, at 57 Marlowes, is rated 4.2 out of 5 across 428 reviews on two platforms, including 300 Google reviews rated 4.6.
Every review we hold for the Dacorum office, from every platform, shown as written. First names only.
5/5
GoogleJust recently used Brown and Merry with renting a property for us Im sure I wont be able to find any better estate agents than Luke and Steve. These lads knows what they are doing and was very helpful pointing us in to a right direction. Strongly recommend Brown and Merry !
1/5
TrustpilotExtremely unprofessional behaviour.
Extremely unprofessional behaviour.. the employee Nicole literally shouts over the phone and her tone is so rude, you have to chase around for months to get an appointment for repairs..
5/5
GoogleOne of the best customer experience I ever had. Dwayne always kept me informed, explained everything carefully and from the paperwork point of view everything was easy.Cheers also to Luke who was assisting me in the absence of Dwayne.The guys are very calm and welcoming, simply amazing. Keep up the good work.
5/5
TrustpilotQuick and efficient service from a…
Quick and efficient service from a young team of professionals who were friendly and very helpful.
1/5
TrustpilotWould give no stars if possible
The worst estate agents I have ever come across. Abysmal customer service and unprofessional ‘agents’.
1/5
TrustpilotAvoid search them up on TikTok
Brown and merry in Watford are top class scammers Claimed to be professional will turn around and steal your money Don’t rent from them Avoid at all cost
5/5
GoogleElliot and Steven are brillaint. Top drawer letting team
5/5
TrustpilotHad Elliot show me the property
Had Elliot show me the property, polite and well mannered went above and beyond for me and my partner
5/5
GoogleTom and Steve from Brown and Merry have been amazing, I can't recommend them enough. They always pick up the phone and get back to me and are always happy to help . Thanks guys 🙏🏾 …
5/5
GoogleAs you can imagine to sell a property is a very stressful thing, yet the agents at Hemel office done a great job. They helped me through from start to finish and within 3 months everything was done! Thank you for all of you!
5/5
GoogleVery professional company, especially the sales team. Good website, good feedback, agents are calling you with an update whenever necessary, they offer advice and help and are also good negociators. Many thanks especially to Tom Fitzgerald.PositiveProfessionalism
5/5
TrustpilotReally helpful and Honest Estate Agent
Really helpful, kind and honest estate agents, highly recommend them we had a complicated chain and they navigated through all the issues really well and took a lot of the pressure of us by dealing with things promptly and efficiently
5/5
GoogleWe had the opportunity to deal with Morgan. Her customer service was of a high standard. She always got back to us with whatever queries we had. I would recommend her to anyone and Brown & Merry as well.
5/5
Googlei am very happy with the service provided by Dwayne and Luke, especially finding a lovely little flat at short notice for my daughter moving to Hemel Hempstead for her first job. We would definitely recommend Brown & Merry. Thank you
5/5
GoogleThe letting team of Brown & Merry Estate Agents in Hemel Hempstead are the best in town. Steve and Luke provide the best service and it is always pleasure to work with them. They are simply the Best.
1/5
GoogleMy first experience with Brown and Merry was not a positive one. If you agree on a time and place for a viewing the least you could do is notify your client if you're not going to show up.
5/5
GoogleThanks to Brown & Merry we found our dream home! They always kept us up to date with updates. James Beasant & Kevin Lovegrove where great and couldn’t do more for us. Would recommend the Hemel branch.
5/5
TrustpilotMatthew at Brown and Merry
Matthew at Brown and Merry was really great and would definitely recommend using them as an agent in the future.Really friendly, helpful and knowledgeable
4/5
TrustpilotChloe at the Hemel Hempstead branch was…
Chloe at the Hemel Hempstead branch was fantastic. She responded promptly and courteously to all inquiries. I totally recommend them.
5/5
GoogleWe contact Brown & Merry for letting our property. I must say that they are very professional and service was great. Morgan assist us through out the whole process. highly recommended!!!!
5/5
GoogleExcellent service from Luke at Brown and Merry. Polite, professional and kept us updated at every point. We moved into our beautiful new home this weekend and couldn't be happier. Would highly recommend.
1/5
GoogleI never see in my life people who lied like this agency. I am very disappointed and I am not recommendedNegativeResponsiveness, Quality, Professionalism
5/5
GoogleBrown and Merry were great, helped all the way through my sale, I cant thank them enough. Professional, polite and friendly. Would use them again without question. Thank you for you help.
5/5
GoogleRented a property through Chloe and it was a really easy and effortless transition and she was very informative and helpful.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brown & Merry's Dacorum office has 428 reviews across two platforms: 300 on Google, 128 on Trustpilot (across the whole business).
Brown & Merry Hemel Hempstead is rated 4.2 out of 5 across all 428 reviews, and 4.6 out of 5 on Google from 300 reviews.
Brown & Merry Hemel Hempstead, 57 Marlowes, Hemel Hempstead, HP1 1LE, Dacorum, HP1 1LE.
