Every review we hold for the Crystal Peaks office, from every platform, shown as written. First names only.
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5/5
GoogleAfter months of looking at properties and listening to not so professional agents I came across Haybrook at Crystal peaks. Nicola (Siddall) . It was a breath of fresh air to work with an agent who was professional, punctual and most importantly knowledgable.
It was a pleasure to have an agent that was responsive to my needs and to have her help complete the negotiation process. Thank you Nicola .
Geoffrey Β· 29 June 2023
Agent replied Β· 29 July 2023
Thank you for your kind words and 5 star review. Sam and the team @ Haybrook Crystal Peaks.
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5/5
GoogleNicola is so efficient, friendly and easy to deal with!
Liam Β· 13 December 2025
Agent replied Β· 13 April 2026
Thank you for your review Liam
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5/5
GoogleWe decided very quickly that we wanted to go ahead and sell our house after great valuation with Nikki Wilman.
Within 48 hours or so after giving the go ahead the pictures were taken & our house was up on the market.
Nicola Sidall dealt with our questions and queries and nothing was any trouble at all. I also spoke to Chloe Liversidge a lot in regards to viewings and again, nothing was any trouble and communication was great!
Our house was sold after only 2 days of viewings & with only being on the market for 4 days!! The team at Haybrook did everything they could to get us the best price for our house.
Thank you Nikki, Nicola & Chloe
Ashleigh xxPositiveResponsiveness, Quality, Professionalism, Value
Ashleigh Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Ashleigh, thanks for taking you time to review the service you have had from the team. π‘ β¦
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5/5
GoogleNicola has been so amazing at assisting us in hosting our viewing and having our offer accepted on our first home. She is professional, friendly and kept us up to date at every step. We feel comfortable knowing she will be supporting us through to the day we get our keys, thank you Nicola!
Rhianna Β· 31 May 2024
Agent replied Β· 21 June 2024
Hi, Thank you for your kind review. Always happy to help. Thanks Nicola
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5/5
GoogleWe can't recommend Nicola at Crystal Peaks enough, we would have spent so much longer looking for our first home if it weren't for her. She knew what we were looking for and suggested the perfect property to us, saving us so much time and effort. She is friendly, helpful and a pleasure to work with.
Emily Β· 22 April 2024
Agent replied Β· 21 June 2024
Hi Emily, Thank you for taking the time to leave me a review. Always appreciated. Thanks Nicola
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5/5
GoogleI needed help with the mortgage process and getting an agreement in principle sorted, so came to Elliott at Haybrook. He couldnβt have been more helpful and friendly. From explaining the process to me and talking me through my options. He made it all so easy for me! Thanks Elliott!
Abigail Β· 3 August 2024
Agent replied Β· 24 August 2024
Hi, thank you for taking the time to leave this kind review. It's very appreciated! Thanks again
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5/5
GoogleWe bought a bungalow that was on sale with Haybrooks. Kim Wright dealt with the viewing and was very helpful. We had 2 viewings and Kim was so helpful in contacting the seller with queries for us. Nothing was too much trouble. Because of our experience with Kim, we would use Haybrooks to sell our property if we move again.
Elaine Β· 21 January 2024
Agent replied Β· 21 March 2024
Hi Elaine
Thank you so much for the lovely review, it is much appreciated!
Hope you've settled into and are very happy in your new home :)
Kind regards
Kim
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5/5
GoogleGeorgia was great .. she was very friendly and very knowledgeable, she answered any questions I had and explained the whole process in depth. I would happily work with Georgia again and recommend her to anyone looking to sell a property. The whole haybrooks team have been very helpful throughout.
Matthew Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your kind feedback, we always endeavour to make the listing process as easy and straight forward as possible.
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5/5
GoogleSecond time selling our house with Haybrooks and the service is still top notch. Not only did they manage to value the house at the perfect price point, they were great when it came to booking all the viewings in. They made sure that even after the offer was received they stayed in touch and liaised with the buyer and solicitors.
The Branch Manager Sam kept in touch with me all the way through to completion. It's good to know someone is working for you, doing all the chasing and pushing to get stuff done while you're busy putting your life in boxes!
The whole team that dealt with me, Haley, Chloe and Rachel were amazing.
Would deffinately recommend!!
JP
Jason Β· 14 March 2022
Agent replied
Hi Jason, thanks so much for the review. It has been a pleasure helping you sell your home. From everyone at Haybrook we would like to wish you all the best with your onward move. Sam and the team. π‘ β¦
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5/5
GoogleDealt with Leanne in helping us find a new home. Leanne was the only person from Haybrook who spoke to me on a weekly basis to see how we were doing and if we had found something. Leanne would call me straight away if she had any options come up meeting our needs which was much appreciated. Other estate agents were also looking for us but not one of them would call like Leanne did.
In the end due to the current market we were pushed to a new build but I thanked Leanne for her service and help. If you go with Haybrook get Leanne on board she's a diamond π
Andrew Β· 14 March 2022
Agent replied
Hi Andrew, Leanne is a diamond thanks for noticing she goes the extra mile when it comes to customer service.
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5/5
GoogleWe decided very quickly that we wanted to go ahead and sell our house after great valuation with Nikki Wilman.
Within 48 hours or so after giving the go ahead the pictures were taken & our house was up on the market.
Nicola Sidall dealt with our questions and queries and nothing was any trouble at all. I also spoke to Chloe Liversidge a lot in regards to viewings and again, nothing was any trouble and communication was great!
Our house was sold after only 2 days of viewings & with only being on the market for 4 days!! The team at Haybrook did everything they could to get us the best price for our house.
Thank you Nikki, Nicola & Chloe
Ashleigh xx
Ashleigh Β· 14 March 2022
Agent replied
Hi Ashleigh, thanks for taking you time to review the service you have had from the team. π‘
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5/5
GoogleSam was a very good negotiator during my purchase which was very stressful (in no part due to Sam or haybrooks). The solicitors didn't seem to feel the need to communicate with each other so it was Sam who chased the chain from top to bottom. If you have had any experience of buying or selling a house you will know that to have someone being proactive is a rarity and someone who actually calls you to let you know what's happening is unheard of. That is what Sam at Haybrooks does. You can't ask for much more
Neil Β· 14 March 2022
Agent replied
Hi Neil, thanks for the kind words and 5 star review. We hope you are happy in your new home. Sam and the team at Haybrook.
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5/5
GoogleSpecial thanks to Vanessa who always kept me informed throughout buying my first home, and kept me sane when dealing with difficult solicitors. I honestly could not have done it without her! Vanessa always made sure to get updates from them and helped speed things along, and always kept her promise with communication. She made sure I always understood all of the processes throughout the sale, which was a god send as a first time buyer in a very confusing and stressful time.PositiveResponsiveness, Quality, Professionalism
Lizzie Β· 10 January 2022
Agent replied
Hi Lizzie, thanks for the lovely review, Vanessa always goes the extra mile for our customers and this obviously show. All the best with the move π‘ β¦
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5/5
GoogleI needed a probate property valuation relating to my late wifeβs assets. Some Estate Agents were reluctant to do this as the house is not for sale. However, Haybrook were more than willing to provide the service and Consultant Georgia Lax performed the evaluation in a professional, friendly manner. Highly recommended and thanks to all concerned.
Alan Β· 20 February 2024
Agent replied Β· 21 March 2024
Hi Alan, thanks for the kind review. :)
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5/5
GoogleSpeedy, clear communication from the whole team throughout the entire process, from viewing to offers to getting started with the legal work. Nicola especially was kind, helpful and made the whole process very easy!
Matthew Β· 22 May 2026
Agent replied Β· 22 August 2026
Thank you so much for your review. Always appreciated.
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5/5
GoogleHad top service from start to finish with Georgia valuing our property. Very professional and friendly and really made me feel at ease with selling our house for the first time. She answered all my silly questions and am very grateful!
Would like to say how friendly and helpful Nicola was over the phone also!
Charlie Β· 20 February 2024
Agent replied Β· 21 March 2024
Hi Charlie, thanks for the kind words on the service received from Georgia and Nicola. :)
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5/5
GoogleSam and his team have been brilliant from start to finish. Initially sourcing us a property to invest in and even finding us a tenant. We've had weekly calls updating us on the status of the sale, with them regularly chasing paperwork from the solicitors and mortgage advisors to make sure everything was on schedule. Gold star service from Sam and his Haybrooks team. Will definitely be using these guys again
Carl Β· 14 December 2022
Agent replied
Hi Carl, thanks for the kind word and the 5 star review. Sam and the team @ Haybrook Crystal Peaks
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5/5
GoogleLooking to move house, and this is a stressful process. The branch manager took time to help and give a great over view of properties in the area. Thank you Sam Reaney. He took time to give me his contact details and said would be happy to help anytime to make this experience personal.
Michael Β· 7 March 2024
Agent replied Β· 21 March 2024
Hi Michael
Thank you for your review.
Its great to receive positive feedback.
Thanks Sam
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5/5
GoogleWe had a superb experience while selling our beloved ,βApple cottage βwith Haybrooks .
It all began with Rachel coming to value , so professional and very good at her job ,she acted There and then getting , videos etc taken .
Sam arrived the same day to assist Rachel and bring the Drone , what a superb team .and what a giggle they were ππ
Our Property was live the next day and sold 8 days later .!,
Haybrooks team continued to keep in touch each week and inform us of everything that was happening .
I Can only praise there professionalism kindness and friendliness Top Team ππππ»
We are to compleat our sale on Friday the whole thing has been easy and stress free .
Thank you Haybrooks xx
Kay Β· 22 September 2021
Agent replied Β· 29 July 2023
Hi Kay, Thanks for your lovely words here. Its been an absolute pleasure selling your home and we cant wait to see you new one when its finished. Speak very soon Sam and the team at Haybrook Crystal Peaks.
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5/5
GoogleHad a viewing with Nicola today, she did a really great job and was able to answer any questions I had, very helpful.
The same day I managed to get my offer accepted, with great communication from Nicola and the team.
Would definitely recommend.
Thank you very much
Matt Β· 14 June 2024
Agent replied Β· 21 June 2024
Hi Matt,
Thank you for taking the time to give a review.
Always appreciated.
Thanks Nicola
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5/5
GoogleSam was fantastic, he gave amazing support whilst looking at putting my house on the market. He gave great advice and worked efficiently with the team in branch to ensure a quick turn around.
My house sold STC within 48 hours of going on the property market, this giving us the ability to move forward with the hunt for our new home.
Sam sent me details of any current properties on the market that may have been of interest. And arranged viewings around me and my working hours.
Sam remained in constant contact and replied to every query promptly and with great detail ... can not recomend this branch enough.
Fantastic branch manager with a hands on approach and a fantastic team!
Bethany Β· 29 July 2021
Agent replied
Dear Bethany Mather, Thank you for leaving such great and detailed feedback about your experience with Haybrook Crystal Peaks estate agents. We hope to see you soon!
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5/5
GoogleI would recommend haybrooks they were very prefessional they did everything for us from start to finish they kept us updated with viewings and feed back afterwards
Would like to say a big thank you to Nicola for all her help and keeping us up to date
Denise Β· 20 June 2024
Agent replied Β· 24 August 2024
Hi
Thank you for taking the time to leave a kind review.
Always appreciated.
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5/5
GoogleWe approached Hayley with an interest in a property 2 weeks ago. she immediately came across as professional yet extremely friendly and approachable. Literally she immediately arranged for us to view the property, which we did, then put an offer in and it was eventually all accepted with 4 days. now if that isn't outstanding service I dont know what is!!! Hayley has been keeping us updated with everything, including phoning us with relevant information outside what we would have considered normal office hours which has been greatly appreciated. in life people are all too quick to complain about poor service which is why we felt it necessary to write this review. my motto in life is "It's nice to be nice" and Hayley is a perfect example of this.PositiveResponsiveness
Rachel Β· 22 June 2021
Agent replied Β· 21 June 2024
Wow thanks for the detailed review Rachel. I think Hayley shares your motto in life with her Disney approach to customer service.
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5/5
GoogleJust wanted to thank everyone at Haybrook Crystal Peaks, my house went on the market at the weekend and straight away was on social media platforms then online that weekend. The service has been fantastic from the team, thank you Nicola Siddall who has kept me up to date with things throughout the process. Also big thanks to Rachel and Sam.
Would highly recommend Haybrook and the great news is my house has been sold.
Thanks again
Alicia FPositiveResponsiveness, Quality, Professionalism, Value
Alicia Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Alicia, thanks for the kind words, we are so glad we can be part of your move. All the team at Haybrook Crystal peaks. π β¦
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