5/5
Freddy was more than helpful and made the viewing a pleasure
Agent replied · 22 April 2026
Thank you for your kind words and if I can help you in anyway further, do not hesitate to contact me.

Trusted Agent profile · Crystal Palace, Greater London
★★★★★
222 reviews across 1 platform
55 Westow Hill, Crystal Palace, Greater London, SE19 1TS
Part of haart, see every office.
haart's office in Crystal Palace, Greater London, at 55 Westow Hill, is rated 4.7 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.7.
Every review we hold for the Crystal Palace office, from every platform, shown as written. First names only.
5/5
Freddy was more than helpful and made the viewing a pleasure
Thank you for your kind words and if I can help you in anyway further, do not hesitate to contact me.
5/5
Great experience from Danny and his team. After going through 3 different agents prior to selling, Haart got the job done. All questions answered, even the weird ones. Would happily recommend to anyone struggling to sell in Londons turbulent market. Big thanks!
On behalf of myself and the team, congratulations! We are all happy to be apart of your journey. if I can help with anything else, do not hesitate to ask.
5/5
Tanya was wonderful and very helpful.
Hi Tanrenna, many thanks for leaving such a positive review, it is much appreciated!
5/5
Kyle Tavares was great! Im a first time buyer and really nervous about making my first property purchase as a single guy. Kyle was really good at getting to bottom of what I was looking for and sure enough I really liked all the properties he showed me, I couldn’t recommend him enough…:-)
Hi Joshua, I am very grateful for your kind words. Any further help you need, please do not hesitate to contact me!
5/5
Thanks to Igor and Danny, they made the sale of the property as frictionless as possible because of their transparency, communication and most importantly their management of expectations. …
Thank you Anthony, it was a pleasure helping you achieve your goal. On behalf of myself and the team, we wish you all the best with your new chapter. If you need any advice or help, do not hesitate to contact us.
5/5
I want to say a big thank you to Igor who has been absolutely brilliant and helped and advised me throughout the process to purchase my first home.
Thank you for your kind words Andrew. I am always happy to help you, as and when the need arises.
5/5
Nia Ayoade was absolutely brilliant in a stressful sales process. She was incredibly responsive and always went the extra mile for us. I would recommend her to anyone selling a property. We have dealt with many estate agents and she has been the most professional and helpful by far.PositiveResponsiveness, Professionalism
Hi Frances, Thank you ever so much for your thoughtful review. Thank you for choosing us, all the best for the future! Nia Ayoade
5/5
Frederick Fullerton sold my property for over the asking price! I was shocked how quickly he managed to sell it as it was only on the market just over 2 weeks. Communication was exceptional. He only went with serious buyers and got the job done. Thank you very much!
Thank you for your Kind words and if I can help you in anyway further, do not hesitate to contact me.
5/5
Just wanted to say thanks to Igor for all his help in my property search. He was extremely helpful and informative in providing me information about what was available in the area and was generous in his time taking me to viewings. Thanks again
My pleasure Sam, Crystal Palace is a great place to live and anything I can do to assist you further, do not hesitate to ask. I hope you like the new home we found you! Regards, Igor.
5/5
Leaving 5 stars here for Nia Ayoade, who has been absolutely amazing whilst helping me navigate purchasing a home. From the first viewing to exchange and completion she's been on top of everything - super responsive, always chasing updates, problem solving, and keeping everyone in the loop! Thank you so much Nia :)
Hi Fran, Thanks so much for your kind words! Congratulations and all the best in your new home. Kind regards, Nia Ayoade
5/5
Igor has been an excellent help, guiding me thru the whole buying process. He really listens to what I am looking for, answering my questions and showing me the right direction for an easy and fast buying process. Great service and support!
My pleasure Andrea, I hope you are enjoying your lovely new home! Regards, Igor.
5/5
I can't rate them highly enough. The staff are personable and friendly, and they go the extra mile with their proactive and professional customer service.
5/5
My wife & I would like to express our highest reguard for Haart Estate Agents, from the initial presentation to the commencement & professional support, throughout our journey, by Ms Nia Ayoade. This Lady carried us through every step of the way, with clear & frequent correspondences, in a fully professional yet gentle manner. We cannot imagine a better experience of help & guidance in what is known to be an emotionally truamatic process. Ms Nia Ayoade is an example of excellence & a credit to Haart.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Nia at HAART Crystal Palace is simply one of the best estate agents I’ve ever had the pleasure of working with! She sold my property within a couple of weeks after going the extra mile to ensure it was presented well for sale, whilst getting tricky tenants on side. I live abroad and was unable to travel due to Covid restrictions. Nia was just excellent - super communication, set realistic expectations and acted for me on the ground. Nia found a fabulous buyer who gets along with everyone in the building too which was important. Nia drove the deal to completion, handling at times tense negotiations. Nia really deserves all the very best in her career! Thank you 🙏🏻
5/5
Kyle was amazing in showing us around the house that we loved in Tivoli Road. He demonstrated knowledge, professionalism and politeness throughout the entire process. He really showed he cared. I would highly recommend him.
Thank you
5/5
Kyle Tavares was great - very professional, organised and helpful. He was accommodating and understanding when we were running slightly late from a previous viewing, and was very welcoming and good-humoured when we arrived. He was knowledgable and well-informed. Thanks Kyle!
Thank you Annabel, when ever you need any further help feel free to get in touch.
3/5
Communication is a big problem within the branch. I am still waiting for a response from Danny about concerns I raised weeks ago. A lot more transparency is needed between the estate agent and seller as I have been out of the loop, a lot, causing unnecessary anxiety. 6 weeks behind the original date that was specified, the sale is finally at the end of the process. For the price, more of a service is needed.
I am sorry to hear about this, I know you have spoken to us and your queries have been addressed. If you need any further help do let us know. Also congratulations on the completion. After being on the market for over a year with another Estate Agent, we are proud to of help you achieve completion.
5/5
Nia was such a hero throughout a somewhat rocky process! She was warm, honest and empathetic from the very first viewing and throughout. I’ll definitely be looking her up if I ever come to sell and would highly recommend her. Thanks so much Nia!PositiveResponsiveness, Quality, Professionalism
Dear Zoe, Thank you for your review. It has been a pleasure working with you. All the best in your new home! Nia
5/5
Just completed on our first house through Haart and want to say a massive thank you to Nia who was there with us every step of the way! She was amazing and was so helpful from beginning to end! Thank you again Nia :) xPositiveProfessionalism
Dear Jamie, Thank you so much for your lovely words. Good luck in the new home!
5/5
It has been a pleasure to have had the experience of working with Nia from the Crystal Palace branch of haart. From the outset Nia was extremity helpful in arranging a quick viewing, assisting when I made an offer and putting me in touch with individuals/agencies who be able to assist me. Nia spent time explaining the buying process to me, what each person would be responsible for and the expected timeframe to completion. Being a first time buyer, I had a lot of questions, many probably ignorant but Nia was always happy to give clarify which point in the process I was at, what was to happen next and what would be expected from me. Unfortunately, that sale fell through and I continued my property search. I was kept updated with properties which came to market that fit my buying criteria. Once I found a property through another haart branch, Nia checked in to make sure things were going smoothly. It is extremely rare to receive such a high customer service in any industry, especially from someone who geniuenly wants to assist you achieve your goal. Again, working with Nia was an absolute pleasure and she is the reason I returned to haart to purchase. Regards Malizo
5/5
Very friendly professional staff who were really prepared to go the extra mile to sell our property. Particular thanks to Danny and Igor, who has been pleasant and helpful to communicate with throughout the sale process.
Hi Helen, thank you for your lovely message. Myself and Igor, consider it a pleasure to be apart of your journey of selling and moving. Any further help you need, please feel free to contact us.
5/5
Nia was fantastic. Very on the ball and quick to solve issues that came up during the sale of my flat. She made the whole process very easy for me. Will certainly use Haart again if needed. Alex. SE22PositiveResponsiveness, Quality, Professionalism, Value
Dear Vanessa & Alex, Thank you for your review and for choosing us to sell your flat. We look forward to working with you again. Best wishes, Nia
5/5
Great service from Haart Crystal Palace. We bought a property where they were the estate agents and everything on their end went smoothly. They were super efficient when it came to organizing all the surveys and searches, and always responded promptly to any queries. They didn't mind showing us the house multiple times and encouraged us to make sure that everything was as we wanted. An extra thank you to Raphael who was very helpful when liaising with the conveyancing solicitors. Thank you Haart!
5/5
We had a good experience purchasing our property through Nia from the Crystal Palace office. Nia was really excellent and kept us informed throughout the process. She has great enthusiasm and delivered excellent customer service! Thanks for all your help.PositiveQuality, Professionalism
Dear Christelle, thank you so much for taking your time to leave a review. I am so glad to hear such great feedback, Nia is a fantastic agent and I am happy we were able to go above and beyond for you. I hope we can help you again in the future. Congratulations and enjoy your new home. Kindest Regards John Cameron Estate Agency Director
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