Streets Ahead South Croydon reviews

★★★★★ 5/5

Trustpilot

Responsive and helpful

Enzo and Emma were both very responsive and helpful during our move!

Noah · 27 April 2023

★★★★★ 5/5

Facebook

Thank you to Aidan, to helped me to get my studio flat, always there to answer my questions anytime, also getting in touch with me of any updates. Thanksss 😄

Jenniffer · 10 September 2020

★★★★★ 5/5

Trustpilot

First Class Service

I cannot recommend Streets Ahead highly enough !Our property went on the market at 4pm for rental, at 12 midday the next day we has 4 viewings and 2 offered.Nick, Gemma and Emma have been superb throughout the process

Peter · 31 January 2022

★★★★★ 5/5

Trustpilot

Catherine was really helpful from the…

Catherine was really helpful from the outset and put me in contact with a mortgage advisor and the housing association immediately to get the ball rolling

Louis · 19 July 2021

★★★★★ 5/5

Trustpilot

More estate agents needs someone like…

More estate agents needs someone like Ryan! He was on it from the get go, made our experience so easy, with his great communication, answering all questions straight away, and even replying on his days off, he’s been amazing, made everything in the process super easy, thanks again Ryan!!!

Jess · 25 January 2024

★★★★★ 5/5

Facebook

I’ll highly recommend Streets Ahead Estate Agents. We’ve just move into our new home with them. Jakub was very helpful person to help as with everything. Thanks Jakub.

Georgi · 28 January 2021

★★★★★ 5/5

Google

Jonathan Claustres, Lettings Manager is highly recommended. Great service, very flexible on valuations (8pm) - and quick turn around of good tenants. Look forward to working with again in the future. Also see Crystal Palace reviews

Alex · 17 May 2016

★★★★★ 5/5

Google

After an expected move myself and a friend took to the net looking for potential flats. Alas we found one but upon calling to view the flat had discovered it was no longer available. Jordan asked a few questions about what we were after and was able to suggest quite quickly an alternative property. My friend went to view the flat and sent me the video, IT WAS PERFECT! Another agent Myles assisted with all the finer details and the two of them worked simultaneously to secure the deal of this property. They both thought out of the box and tailored to our every need whilst dealing with a difficult personal matter of mine with such professionalism and grace. They both exude customer service at the highest level and can be trusted to deal with a period of time that can be usually quite stressful with the upmost care. I wish I would give 6/5 because they truly went above and beyond. You both will never really understand what you’ve done for us. Thanking you both so much. You are truly an asset to Streets Ahead and I hope that you will be compensated with high regard.

Tigerlily · 16 September 2019

★★★★★ 5/5

Google

Right from the start Harry was excellent, very efficient and always there when an update was needed. Would highly recommend Harry when searching for a property

Heather · 6 June 2021

★★★★★ 5/5

Google

Outstanding services. Highly professional and very good communication skills. I need make mention of George Barnes, whose exceptional customer skills help me get the house my family loved in East Croydon. From the beginning to the end of the negotiations he was excellent. He updated us constantly as soon as a decision was reached. Highly impressed with the services. In a whole Streets Ahead have wonderful Staff all over their Offices and are very helpful especially those at their Purly Way Office. I highly recommend them to anyone wanting an Estate agent.

Lawrence · 30 August 2019

★★★★★ 1/5

Trustpilot

Joke of an agency

Joke of an agency. Totally unprofessional. Started even before we moved in. Couldn't get keys as agreed. Not reacting to problems we reported or even emails is a standard operating procedure. The only way to make them do anything is unless to threaten not to allow any viewings. Then they randomly tried to shorten our tenancy agreement...We've interacted with several people there over the years. Not a single competent one. 1 star reviews are pretty accurate here.Oh and they also lie. They advertise a 1 double 2 barely single bedrooms as 3 doubles. They will even lie about how far it is to nearest points od interest...Avoid if possible.

Michal · 27 July 2019

★★★★★ 5/5

Facebook

Kirsty was fantastic during my move in the pandemic!! Everything with check out went smoothly and the preparation months before went well. I definitely recommend Streets Ahead , thanks Kirsty!!

Rita · 8 May 2020

★★★★★ 5/5

Facebook

Lucy is giving me great Customer service by updating me any suitable properties coming into the market that matches my requirements and trying her very best for me.

Minaxi · 29 November 2020

★★★★★ 5/5

Facebook

Gemma was so helpful and guided us through the whole process until we were comfortable and everything was sorted. What a babe, 10/10 experience

Maddie · 30 September 2021

★★★★★ 1/5

Trustpilot

Absolute timewasters

Absolute timewasters. They completely live up to the unfortunate stereotype of a dodgy estate agent. If you're selling, I'd urge you not to list with them as they will over-inflate the value of your property to get you on their books, then encourage you to drop the price two or three times, rather than starting out with an honest valuation to manage your expectations. Just look on Rightmove at how many of their properties are marked as reduced.They also quote their commission at ridiculously high percentages which you have to then bargain down to anywhere near market levels. They promise viewers are very interested and to expect offers imminently, only to never get back to you with any updates. Just absolute dead silence for weeks. Plus when they do viewings, they carelessly leave doors unlocked and tramp mud in from outside. If you're buying they'll tell you your offer definitely won't be enough and push you to go higher, then next thing you'll hear is that the listing price has actually dropped as their pushy tactics haven't stirred up as much bidding as they thought it would.They're crooks and liars who will tell you anything to get you on their books but not make any effort to get in touch with you if sales don't happen quickly. Avoid at all costs.

Hayley · 6 June 2019

★★★★★ 5/5

Google

Used Streets Ahead recently to try and find a place to rent. I was contacted by a guy called Jakub who did a great job keeping me up to date with potential viewings, he arranged everything and was very flexible with rearranging and cancellations and quick to respond. I didn't go for a property managed by Streets Ahead but honestly I was so impressed with the customer service I thought I'd leave a review anyway. The sales team who showed me around the properties were also nice and friendly, none of them were too pushy which was appreciated and they all seemed very genuine.

Alex · 17 May 2019

★★★★★ 5/5

Google

We exchanged on our property yesterday and just wanted to say how pleased we have been with Streets Ahead. Sam & Gemma @ the Purley branch were fantastic getting our house under offer quickly and since then the level of service has continued to be fantastic. Robyne Bonar in particular was wonderful and worked tirelessly to get us to the point of exchange. She liaised between solicitors and the buyer, going above and beyond to get things pushed through so we could exchange ASAP. She kept on top of everything and was always available for questions (or a rant). Honestly, moving house is so stressful and we are so thankful for everything Robyne, Gemma and Sam have done.

Caitlin · 17 May 2019

★★★★★ 5/5

Trustpilot

Ryan was amazing

Ryan was amazing, very polite and professional.

Jaqueline · 5 August 2023

★★★★★ 5/5

Trustpilot

Cerrone and the team have got my back

Just wanted to give a shout out to the team at Streets Ahead who manage my property in the most pain free, and efficient manner. Special mention to the awesome Cerrone Downer who takes the reins on any and all I need doing. Peace of mind is so underrated!)) Thanks guys,

Chukwudi · 13 November 2023

★★★★★ 5/5

Trustpilot

Maya was very helpful and informative…

Maya was very helpful and informative and the streets ahead team are very responsive - highly recommended.

Bilal · 31 August 2022

★★★★★ 5/5

Google

Far and away the best agency round here - both Ollie and Roz worked non stop to ensure our sale and purchase went through, in very difficult circumstances. I cannot praise them highly enough.

Brenda · 19 July 2022

★★★★★ 5/5

Google

We were very pleased with our dealings with Oliver and his colleagues who throughout a long and fraught process were always professional, helpful and constructive. We would certainly recommend them based on our experience.

Stewart · 19 July 2022

★★★★★ 1/5

Trustpilot

Poor sales experience.

They started off professionally when they visited in order to help sell my property. From that point onwards the service was poor. Instead of showing people around the property the agent would sit on the sofa checking his phone and would let people walk around my house unaccompanied (we have cameras in the house). They repeatedly left the front and back doors unlocked. They rarely kept in touch or provided feedback or updates - it was like a black hole. Eventually after 7 months of poor service and no sale I moved to another agent.

Wayne · 18 March 2019

★★★★★ 4/5

Trustpilot

As a landlord I am happy with our agent streets Ahead

As a landlord I am happy with our agent Streets Ahead for dealing our contracts and regulation checking for our property and so on. They did try their best to help along when any issue occurred. We have been with them over 7 years. So hope they are continuing do a great job.

Jixin · 18 September 2023