Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSelling our property and had streets…
Selling our property and had streets ahead Addiscombe visiting us. The staff who visited us was kind and seemed professional. So we thought yeah we will go with them. We called left messages no one returned our calls. Sent emails and no reply. This happened about 4 times in a week.If they are doing this at this stage how will it be after we sign the contract with them. So I emailed them and told them that we will be going with a different agency as we are not happy with the communication. Still no reply. Glad that we didn't go with them.We went with BARNARD AND MARCUS and glad we did, I never have to call to chase things up. They will always call me to update me of everything. Staff is wonderful. Every thing is fantastic.
Yeliz · 25 August 2020
★★★★★ 5/5
GoogleI was lucky enough to be dealt with by Myles Blair. Very efficient, helpful and knew exactly what we wanted on our first viewing! We love our flat! Thank you so much Myles.
S · 14 April 2020
★★★★★ 5/5
FacebookGeorge was excellent, he attended to all my needs and really paid attention to what our requirements were for a flat. I would highly recommend him and Streets Ahead in general.
Shoshanna
Carolyn · 27 July 2020
★★★★★ 5/5
TrustpilotStreets Ahead in Crystal Palace were great
Streets Ahead in Crystal Palace helped us to market and let our flat recently. The service was excellent - we had a specific date we wanted tenants to move out and in and it was handled really well to ensure those timelines were met. The communication with the team was excellent, really prompt and efficient. Thank you
Miranda · 30 August 2023
★★★★★ 5/5
TrustpilotIncredible team at Streets Ahead in South Norwood
I am beyond grateful to the team at Streets Ahead South Norwood branch who helped me navigate a tricky purchase that completed at the height of lockdown.When I first viewed the property, I was met by Patrick Simpson, who supported me in taking my time to look around while giving me honest and detailed insights into the area's market. He helped me make the right decision to put in an offer. The sales team headed by Sedat Kilic fairly presented my offer to the seller and avoided a 'bidding war' on a sought after property. I believe they were fundamental in having my offer chosen over a cash buyer, and for that alone, I can't thank them enough.I had Philip Bruce and Mary-Jane Taylor look after me during the final stages. I found Philip to be incredibly helpful during the stress and complication of completing during the lockdown, and his proactive stance pushed the purchase through. I would wholeheartedly recommend Streets Ahead to anyone.
Caitlan · 29 June 2020
★★★★★ 5/5
FacebookMy parents have just moved thanks to Streets Ahead. They had tried other estate agents before but as soon as they contacted Streets Ahead, they got straight into it. All of the sales staff were genuinely very helpful. Once the sale was going through Marina and Gary stepped in and smoothed things over, going above and beyond to help them out.
It’s hard to find a really good agent to trust but I have no hesitation at all in recommending Streets Ahead to help you move house!
Jennifer · 24 June 2020
★★★★★ 1/5
GoogleThe worst nightmare of my life!
My experience so far with Streets ahead agency i do not wish it for my enemy. I recently rented a property from this agency for which on getting there there are many things faulty in the house, including toilet and oven and thorn carpet covered up with different colour different to the rest of the house. They kept insisting most of my complaint is cosmetics and that i agreed to take the house as seen,even though there was a present occupant at the house as at the time i viewed which makes what can be seen limited. it has taken the agency a whole week to fix only the toilet of which i have no access the whole week and they are insisting my money is still counting. everyone that appeared nice as at the time of house hunt/viewing have suddenly turn deaf ears and would not even reply or return my emails/calls.
There approach if you ever have any issue to address is so unrofessional and they can be politely very rude to you giving unsafe and unprofessional advice.
Once they have your money they dont care about you as a tenant or rendering good service. There seem to be a very bad culture of which some of the staff have built there attitude on.
I will definitely not recommend. I am just starting with them and i am already stressed to the climax. I wish I never started with them in thefirst place.
Olufisayo · 31 May 2020
★★★★★ 5/5
FacebookGareth was fantastic in helping me decide what I wanted. He always kept me updated to what he had available and was always ready to answer my questions.
Rafaela · 24 May 2021
★★★★★ 5/5
FacebookCallum Hayden at Streets Ahead has taken care of my property efficiently and quickly. I cannot be more satisfied with his attention to detail and keeping me abreast of things.
Callum only contacts me when necessary, and does so in a very concise and professional manner. It allows me not to worry about the every day running of my property. This is extremely handy as I spend a lot of time overseas.
I will certainly be referring people Callum and Streets Ahead.
Chukwudi · 13 May 2020
★★★★★ 5/5
FacebookMyles was very personable and attentive! He was dedicated to finding me the right home, quick on replies and an all round nice person. A pleasure to deal with. Thanks Myles!
Natalie · 5 August 2020
★★★★★ 5/5
FacebookMyles was very personable and attentive! He was dedicated to finding me the right home, quick on replies and an all round nice person. A pleasure to deal with. Thanks Myles!
Natalie · 5 August 2020
★★★★★ 5/5
GoogleThank you so much to Lynsey for helping me find a beautiful apartment. She has been extremely helpful and the process so far has been absolutely flawless. Streets Ahead - Highly recommended!
Yasmin · 14 April 2020
★★★★★ 5/5
TrustpilotGreat help!
Megan was really helpful with every step. She was super informative and supportive with the whole process.
Evelyn · 30 November 2022
★★★★★ 5/5
TrustpilotFive Stars for Cameron!!!
I can only speak about my experience with Cameron which was great. I appreciated his attentiveness, clear communication and efforts he shown throughout working with him. If you get Cam as a property agent, trust you are in good hands.
Jessica · 16 January 2022
Agent replied · 30 September 2023
Thank you Jessica for your lovely review. I will pass your comments on to Cameron. Thanks, Laura
★★★★★ 5/5
FacebookLibby was absolutely fabulous, easy to contact and always trying to find out the best solution for us. She was always honest, and was a brilliant estate agent. Would definitely recommend.
Lily · 27 July 2020
★★★★★ 5/5
GoogleJakub has been really helpful in sorting out the move in a short space of time. He kept me informed of all developments which meant I could complete necessary documentation immediately. Well done Jakub.
Mansoor · 17 May 2019
★★★★★ 5/5
FacebookI would highly recommend this agency! Special mention to Gareth for helping us get a perfect house for my family. Very kind, friendly and he has helped us through out.
Alice · 27 October 2020
★★★★★ 5/5
FacebookJakub was very helpful and made our move easy and quick! Was able to answer any question we had promptly and always provided great service! Thank you very much!
Elle · 22 January 2021
★★★★★ 5/5
TrustpilotThe best agent I have come across!
I was really pleased with my experience working with Ryan when he helped me to find a property in London. He is a very professional and hard working agent. Moreover, he is very fast in replying to emails/whatsapp providing all the important details. Thanks to him I found a dream flat here in London. Thank you very much! I really appreciate your time and effort.
Daulet · 16 November 2022
★★★★★ 5/5
TrustpilotEnzo and Emma were incredibly helpful
Enzo and Emma were incredibly helpful, responsive and professional to work with. A Star team!
TWw · 23 January 2023
★★★★★ 5/5
FacebookCatherine in Crystal Palace was really great helping my partner and I buy our first flat! Plenty of nerves on our end and she got us through is smiling. Thanks Catherine
Will · 10 June 2020
★★★★★ 4/5
TrustpilotExcellent customer care
Comfort · 17 October 2024
Agent replied · 22 October 2024
Dear Comfort,Thank you for leaving us a review! We are delighted to hear you have received excellent customer care from the Streets Ahead team.Kind regards,ZoePA to Directors.
★★★★★ 5/5
TrustpilotCameron has been very very helpful
Cameron has been very very helpful. He explained everything we should know and has been answering all our queries fast. The moving process was absolutely easy.
Nahuel · 16 August 2021
★★★★★ 5/5
GoogleStreet ahead have a amazing letting services - especially lynsey who has been so helpful and understand my cousin, brother and I needs also she made sure all our needs we’re met and immediately. So far Street ahead is the best agency I've dealt with in south Croydon - I would highly recommend their services. In addition thanks On behalf of my brother, cousin and I to the whole streets ahead team for the excellent customer service and communication.
Life · 31 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.