Trusted Agent profile · Croydon
Verified
★★★★★
1,335 reviews across 3 platforms
7 Ye Market, Croydon, CR2 6PW
Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,335 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
240
Reviews on Facebook
Business-wide
925
Reviews on Trustpilot
Business-wide
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Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
FacebookStreets ahead were really helpful, especially George Barnes and Emma. They both helped us secure our first place very quickly and efficiently, this was really highly appreciated by me and my husband particularly during these trying times. They gave us clear direction and guidence throughout the whole process. Due to this good experience we are more likely to use your agency again in the future. All the best.
5/5
Googlehelpfull and professional
Graham, thank you for your review. We’re pleased to hear you found our service helpful and professional. Your feedback is greatly appreciated.
5/5
GoogleThe team were brilliant, especially Hattie who kept us well informed throughout. An excellent service. We are now happily settled into our new home.
Many thanks for your review Christine, it is much appreciated!
5/5
FacebookWould like to say a big thank you to @GEMMA!!!!!!!. Such a wonderful person. So helpful and she’s always there if you need her. Gemma is the best!!!!!!. Couldn’t of asked for anyone else🥰😝😝😎😌😌😌😌
We were moved into the property where the washing machine is not working even attached to the water supply, no connecting pipes, Staff members are not bothered to sort it after 13 days are over even after making numerous calls and emailing three different people including property consultant Max,Manager and even Branch manager Danny. All these are telling us to call the other person being passed like a ball but they are not talking to each other by sitting next to each other in the same office. I do have all the dates and records which I can forward to you if you need. I have been living in the UK for more than 16 years and have never experienced that rude,aggressive,unprofessional, abusive behavior and that bad customer service especially from the Manager Adeyna Mc Kinley-waithe who falsely accused us for keeping illegal immegrants in the property, disgraced us infront of nabours by telling us that we have not paid rent, called a police on us which was proved later on that it was all false allegation. I would highly recomend not to use thair services at all.
5/5
TrustpilotLouis was very excellent with the all…
Louis was very excellent with the all process It was very stressful but with Loise's hard work he makes it so easy. Louise you are the best and I very much appreciate you. Thank you Thank !!.
1/5
TrustpilotAVOID AT ALL COSTS!
we rented a property from the Addiscome croydon branch and have never been so disgusted in my whole life. Our house was on cross road - it was infested with rat and mice - this was apparent from move in day. Mould started appearing in every room in the house. When you tried to get things sorted they where not interested at all and did not care about the health risk. never have i seen a business with such high staff turn over. They lied to us and the landlord. I would avoid at all costs. When we handed in our notice they tried coming over to do viewings even with the mould and rat issue! Avoid them!! would not even buy my dream house for a pound from them!
Hi Jessica,We are sorry that you’ve had this experience. I appreciate it was a while ago now but I’m keen to find out what went wrong. Are you able to email me on streestaheadsocial@gmail.com so that I can look into this further for you? Thanks,Rebecca
5/5
TrustpilotI am very happy with the customer…
I am very happy with the customer service I have received . Joshua helped me through the process with everything I needed. I have nothing but the best words to say .I would totally recommend the agency .
Dear M Brati,Thank you for leaving us a 5* review!We are delighted to hear you are happy with the customer service Joshua provided you and we look forward to helping you again in the future.Kind regards, Zoe PA to Directors
5/5
FacebookCallum Hayden is the most amazing Property Manager I have ever had the pleasure of working with. I’ve worked in the industry myself and have never experienced the level of service from a Property Manager in my 22 years of agency. An absolute asset to Streets Ahead. They are very lucky to have him. Thank you so so much for everything Callum you are a star!
5/5
TrustpilotKacey helped me with my property search…
Kacey helped me with my property search and really helped my family so I do appreciate it a lot
5/5
TrustpilotAs a first-time homebuyer
As a first-time homebuyer, navigating the property market can be daunting, but working with, Ilianna Yiannakou, Streets Ahead Estate Agents at Thornton Heath Branch, transformed it into an exciting and seamless journey. Ilianna curated a selection of properties that perfectly matched our needs, providing in-depth insights on each one to ensure we made informed decisions. Her attention to detail and deep knowledge of the market were evident throughout.I was particularly grateful for Ilianna’s kindness in driving me to all the viewings, which added a layer of convenience and personal touch to our interactions. Her professionalism, combined with a genuine commitment to her clients, made what could have been a stressful process into a thoroughly enjoyable one.Thank you so much for your exceptional service and support!
5/5
TrustpilotI had the best experience while…
I had the best experience while searching for a new property to rent. The guy called Ryan was extremely helpful and supportive and made the whole referencing process so easy and smooth. Very happy with the service!
4/5
TrustpilotHelpful Experience
George was able to provide useful properties aligned to the criteria I was looking for. He was timely and polite over email and very helpful when taking me on a house viewing.
5/5
TrustpilotReally impressed
Really impressed with the service at Streets Ahead CP. Enzo was unbelievably helpful and quick in his responses and helped me finalise a really great property. Communication was so efficient and he went above and beyond so thank you for your help!Emma has also been really responsive and helpful in sorting out the admin. Highly recommend!
5/5
TrustpilotGemma has been extremely helpful for us…
Gemma has been extremely helpful for us helping us secure and move in she has been extremely kind and supportive and very patient
Dear Leon,Congratulations on your new home and thank you for leaving us a 5* review! We are delighted to hear that George Barnes provided help every step of the way.Kind regards, ZoePA to Directors
5/5
TrustpilotWe have been dealing with Danny from…
We have been dealing with Danny from the Central Croydon office regarding purchase of a property which took a much longer time due to new developments in the chain. However, Danny has been fully focussed on getting every matters closed, consistently following up with each stakeholders, always reachable and extremely professional in his dealings. It has been a pleasure dealing with him..
5/5
TrustpilotGreat experience
Great experience, well spoken gentleman and very friendly and approaching
5/5
FacebookJust wanted to say that I am very pleased with this agency. They found the perfect house for me, my fiancée and my sister. They have been very professional, helpful and kind. I want to thank especially Gareth, who is a wonderful person, that made us feel welcomed and we were taken care of very well by him. Would recommend Streets Ahead anyone out there.
5/5
TrustpilotI was helped by Enzo in the Norwood…
I was helped by Enzo in the Norwood branch who helped me find a suitable flat for myself and my son. Enzo was super professional and very prompt at returning texts and calls, he answered all questions and made the process very straight foreword& even kept in contact after collecting the keys to ensure we had settled in okay. Thankyou again Enzo.
5/5
TrustpilotVery happy, long term customers
We’ve been a client of Streets Ahead for many years and have had a number of Account Managers looking after our property. But really we have been very happy with our recent manager, Laura. Laura is efficient, personable, proactive and helpful with any problems that occur.
5/5
Trustpilotjasmine has great customer service and…
jasmine has great customer service and is well spoken and kept me informed. She is a wonderful worker
5/5
FacebookCallum Hayden is very effective and efficient in managing properties, he makes sure he is first point of contact and available for any queries or household issues. His approachable and pleasant personality is what made me easily build a relationship with him. During Covid-19 hes been very supportive and dedicated to tentants like myself and its for that reason why I'd strongly recommend him to anyone.
5/5
TrustpilotNicole was absolutely amazing from the…
Nicole was absolutely amazing from the start to the end of my home buying process! Full of information and communication! Nothing was a problem!!Thank you thank you
Hi Stacey, thank you for your review. I will pass your comments on to Nicole. Thanks, Laura
5/5
TrustpilotFeed back of George Barnes
So i get the house with another agent, but i would like to thank George Barnes who helps me to find a good property. But unfortunately i ended up with another House agent. Surely i will contact you again if i need something in future. Best of luck.
5/5
FacebookGareth and Emma were fantastic. My partner and I found a property to rent and they were very helpful and professional throughout the process. Very quick to reply to our queries, nothing was too much for them. In what can be a stressful situation, moving home, both Gareth and Emma put my mind at ease and dealt with everything amazingly. Thank you so much! 😊
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