Trusted Agent profile · Croydon
Verified
★★★★★
1,335 reviews across 3 platforms
7 Ye Market, Croydon, CR2 6PW
Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,335 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
240
Reviews on Facebook
Business-wide
925
Reviews on Trustpilot
Business-wide
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Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
FacebookGeorge was always the first estate agent in my inbox sending me properties that matched what i was looking for. He was also super quick with responses on both email and whatsapp, making it easy to move further with properties and book viewings. Everyone at streets ahead was always polite and professional and kept us updated throughout the process Thanks again :)
5/5
TrustpilotBig shout out to George at the east…
Big shout out to George at the east croydon branch. He was super proactive in reaching out to me. He provided excellent service and was a great point of contact
5/5
TrustpilotGreat smooth forward process
Great smooth forward process, thanks kacey
5/5
TrustpilotAll round top service
All round top service from the letting team. Excellent advice from Nick who is always professional. Autumn and Emma were quick to follow up on queries and there was no delay in finding me new tenants.
5/5
FacebookI recommend the professionalism of this company. I used Croydon Addiscombe Rd branch where a gentleman called Gareth helped me. I thought it was going to be a bit of a nightmare, but he was so helpful and professional. it was nice to have such good customer care. Gareth is a credit to your company and thank you. Kind regards Colin Gillett
5/5
TrustpilotExcellent
From my first viewing Michael and Jola were brilliant to deal with. Their professionalism and clarity made the whole process smooth and successful. I particularly appreciated their transparency. I had a bad experience with a local (well known chain) agent and dealing with Streets Ahead restored my faith. I highly recommend them.
5/5
TrustpilotHuge thanks to Enzo and Emma
Both Enzo and Emma were great in helping to facilitate my move into a new flat. Despite some last minute hiccups (of no fault of their own), they were really understanding and kept me up-to-date on developments before I moved in. They were both very professional and courteous.
1/5
GoogleI don’t really write reviews but unfortunately we have experienced the worst in one of their sales people. He was very rude and arrogant. Had our property valued by this agent but went with another agent in the end. So he called us late night and discouraged us about choosing the other agent and then said with a very arrogant tone of voice that hey don’t need our property anyway. Very unprofessional.
Dear Annie, We apologies for the experience you have received and we take customer service very seriously. Please could you kindly call Danny, the senior branch manager of our Croydon central branch to discuss the matters you have raised further on 020 8686 8686. Kind regards, Zoe PA to the Directors
1/5
FacebookABSOLUTELY AWFUL EXPERIENCE !!! Beware of these DODGY people - I was ROBBED AT THE PROPERTY I was renting due to their negligence to maintain it and replace the balcony door, which the burglar has used to break into the house !! After I told them I'm moving out, they've arranged a viewing behind my back, inviting 10 people who walked around and touched my stuff - I've had a hidden CCTV recording !! At last they have arranged a check out without letting me know over the Easter Bank Holiday while I was moving out, unable to be present at it !! Then they said they will charge me for the broken balcony door that they've previously promised to fix - WHAT A LAUGH !! I wish to all the people I've dealt with within this agency to rot in hell - hope that Karma gets you and turns your life into a sick nightmare as you deserve it; people like you shouldn't have a right to breathe.
You should sue them.
5/5
TrustpilotThank you Street Ahead for your…
Thank you Street Ahead for your assistance in looking for a property. I indeed thankful to Mr George Barnes who stayed in touch with me regularly through calls and emails, helping me to choose from available properties. Very helpful, cooperative and politeness at peak.
5/5
FacebookSuch a pleasant and swift experience! Met Gemma for a viewing which went very well! She was patient and understanding of my needs and not at all pushy as some agents can be. Gemma was very supportive and reassuring throughout the whole process and I am pleased to have signed for my new property with streets ahead!
1/5
TrustpilotAbsolute Nightmare, Avoid at All Costs
I had the displeasure of renting a property through Streets Ahead. It was a complete disaster from start to finish. The property was riddled with damages upon move-in, and despite repeated requests, they never bothered to address a single issue.The worst part? When it was time to move out, they conveniently found every excuse to withhold my deposit, citing preposterous reasons that were clearly a result of their neglect. Their refusal to take responsibility for their incompetence is utterly appalling.Avoid this agency like the plague unless you enjoy throwing away your money and dealing with unprofessionalism at its finest. Shockingly terrible service!
5/5
FacebookWould like to big thank you to George brands and Emma for all their professionalism and the great job they do for people like me finding a new home.I would recommend streets ahead to everyone excellent service once again would like to a big thank you to George Barnes and Emma you should be proud off them 👍👍👍
5/5
TrustpilotCroydon branch - thank you Catherine!
I have not had the best experience with sales agents but Catherine Wood in Croydon has been lovely. She's very efficient and knows her stuff. Any questions I had, she got back to me within a day and she's just made the whole process a lot simpler and smoother than some of the other agents I've had!
5/5
TrustpilotQuality service
Cameron was keen, informative & appeared genuinely willing to help me find the right property to suit my needs. He was flexible & communicated in a way that was both patient & friendly. Unfortunately on this occasion I didn’t find a property through Streets Ahead but I would definitely recommend the Croydon team especially, Cameron.
5/5
TrustpilotLong term customer
I have been using Streets Ahead for many years. Emma Mckenzie, in particular, is constantly available and highly knowledgable and helpful. Recently, I also dealt with Scott Banton, who was professional and kept me informed through out the whole process.
5/5
FacebookWe started working with Streets Ahead after a disappointment with another agency. Gareth was the only one who sent me the latest ads, although we refused, he insisted, until he understood our expectations and yes, he managed to find us. the apartment we wanted. Thank you Gareth and Emma for your support, I will definitely recommend you!
5/5
TrustpilotGeorge Barnes was extremely helpful
George Barnes was extremely helpful. He helped us secure our home, when we didn’t think was possible. We will work with him again in the near future. Thanks
5/5
TrustpilotCameron has been very helpful…
Cameron has been very helpful throughout our whole search, he was very responsive and easy to chat to. Great service
Thank you for taking the time to review us. I will pass your comments on to Cameron. Thanks, Laura
5/5
FacebookI would like to recommend Streets Ahead. Darryl was the agent dealing with my property. He was very professional and reliable, communication was great and quick. He send me a video and photos of the flat prior my visit and he was always available to answer any question. The best so far! I strongly recommend Darryl Gyimah and Streets Ahead!
5/5
FacebookCharlie was the person dealing with our property enquires. He was great - he organised a video viewing of the flat we were interested in and answered all our questions regarding the property. He was really quick at replying to our messages, found out extra information that we wanted and just made the whole signing and sending documents hassle free.
5/5
FacebookCharlie was the person dealing with our property enquires. He was great - he organised a video viewing of the flat we were interested in and answered all our questions regarding the property. He was really quick at replying to our messages, found out extra information that we wanted and just made the whole signing and sending documents hassle free.
5/5
TrustpilotThank you Kadeem
Currently buying a flat through the Crystal Palace branch. Dealing with Kadeem Suckoo is a pleasure, he has the right level of professionalism and friendliness making this process easy and stress free. Communication and efficiency has also been excellent so far.
5/5
TrustpilotVery professional with the service
Very professional with the service, George was very responsive over through mail and phone. I would recommend streets ahead for anyone.
Hi Sumanth, thank you for your review. I will pass your comments on to George. Thanks, Laura
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