4/5
TrustpilotThank you to Pippa who helped deal with…
Thank you to Pippa who helped deal with tenancy related issues. We are now on track with tenant with issues resolved and renewed tenancy in place.
Trusted Agent profile · Croydon
Verified
Streets Ahead South Croydon reviews
★★★★★
1,335 reviews across 3 platforms
7 Ye Market, Croydon, CR2 6PW
Streets Ahead's office in Croydon, at 7 Ye Market, is rated 4.6 out of 5 across 1,335 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
240
Reviews on Facebook
Business-wide
925
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCameron is an excellent estate agent
Cameron is an excellent estate agent. He was very attentive, always available and answered very quickly all our requests.
Agent replied · 30 September 2023
Thank you for your review Virginia. I will pass your comments on to Cameron. Thanks, Laura
5/5
TrustpilotLisandra Pereira
This firm delivers fantastic service and there is a lovely lady called Lisandra Pereira who is always so nice and helpful and god bless her for her kindness and wonderful attitude.
Agent replied · 22 October 2024
Dear Gulab,Thank you for your 5* review! We are delighted to hear we have provided you a fantastic service and Lisandra has been helpful and kind! Your feedback helps us to continue to provide a fantastic service for our clients.Kind regards,Zoe PA to Directors
5/5
TrustpilotFantastic Service
Marina and Ryan were fantastic in selling my flat quickly and efficiently. Would highly recommend Streets Ahead
Agent replied · 30 September 2023
Hi Hugh, thank you for taking the time to review us. I will pass your comments on to Marina and Ryan. Thanks, Laura
5/5
TrustpilotGreat service👍 Jasmine is wonderful
Great service👍 Jasmine is wonderful, such a wonderful property manager. She is always there no matter what concerns it is.👏🏻👏🏻spot on services. Would recommend street ahead 👍
5/5
TrustpilotI am so happy with the response and…
I am so happy with the response and treatment I received from one of your staff George Barns when I was looking for a property to rent.
Agent replied · 23 December 2024
Dear Akpaka,Thank you for leaving us a 5* review!We are delighted to hear you are happy with the customer service provided by George Barnes from our Croydon branch.We look forward to helping you again in the future.Kind regards,ZoePA to Directors
5/5
TrustpilotGeorge was super helpful…
George was super helpful with sending very relevant listings and understanding what I was looking for!
Agent replied · 30 September 2023
Thank you Swati for taking the time to leave us a review. I will pass your comments on to George. Thanks, Laura
5/5
TrustpilotI would like to thank George barnes at…
I would like to thank George barnes at streets ahead. Very professional, contacted me daily with properties and ending up me finding my dream flat. I’ve never had such a fantastic experience from a estate agent. Thank you George for everything. Dan
5/5
TrustpilotLove how Adem communicated well to me
Love how Adem communicated well to me. Kudos
5/5
TrustpilotThank you Pippa for all your help
Thank you Pippa for all your help! She is always quick to respond to queries in a friendly and efficient manner :)
2/5
TrustpilotUntrustworthy
I am very disappointed with the quality of their services. We left the property on March 2023 and after 4 months we are still waiting for the deposit to be refunded. We had to contact TDS only to find out that Streets Ahead had the refunds and it was their responsibility to return it. C from the property management team (who doesn’t answer to most emails) ignored most of my request for an update and after 4 months, she had the audacity to say “I’m sending the request to Accounts, you will receive it in the next 3 working days.” C is the most unprofessional person you will ever deal with. We even had a deduction on our deposit for issues that we reported to Streets Ahead’s portal and to C via email but she did nothing about it. If you rent from them make sure to have everything in writing, after every phone call make sure to send a writing confirmation of the convo. They are not trustworthy.
5/5
FacebookGemma was very professional and did a great job finding, renting and reference checking our first home in the UK. As a family that has just arrived in the country, although it was difficult for us to rent a house, she helped us at every step until we bought the house. 🙂
5/5
TrustpilotHad a very smooth moving in process…
Had a very smooth moving in process thanks to Kristen Watson and Emma Mckenzie! They were both very friendly and, most importantly, transparent. We even received a lovely moving in welcome box with little goodies to settle in. Recommend!
1/5
TrustpilotJust terrible
As a new landlord I wanted an estate agent to manage the rental as I thought it'd be easier & less stressful... wrong! The property was not looked after, everything needed chasing up as it was not done & the final straw has been the keys going missing after the tenants moved out & nobody seeming at all bothered about resolving this / responding to emails. Avoid.
Agent replied · 30 September 2023
Hi Kate, I'm really sorry that you have had this experience with us. It doesn't sound like the best, and us not responding to emails is not acceptable. Are you able to email me on streetsaheadsocial@gmail.com and I will investigate further as to why all the points you have brought up haven't been seen to. Kind regards, Rebecca
5/5
TrustpilotIn safe hands
Autumn was very responsive and friendly. We were very happy with her service, we felt very safe in her hands.
5/5
TrustpilotThe Crystal Palace branch very good
The Crystal Palace branch offered the most competitive rate and were professional throughout. We got a quick sale, almost at the asking price so thanks very much 😊
Agent replied · 22 October 2024
Dear Syed,Thank you for leaving us a 5* review! We are delighted to hear you had a quick, professional sale process. Congratulations and we look forward to helping you again in the future.Kind regards,ZoePA to Directors
5/5
TrustpilotOur experience with streets ahead was…
Our experience with streets ahead was great! Kristen is a credit to the team and was very friendly and attentive. House hunting can be very stressful especially along side a busy job, Kristen made the experience a lovely one.
5/5
TrustpilotA great asset in our house sale
George at the Purley branch was a great asset in selling our house. He was polite, enthusiastic and a great communicator. We would have no hesitation recommending him.
Agent replied · 22 October 2024
Dear Will and Laura, Thank you for leaving us a 5* review! We are delighted to hear that George was a great asset to you sales process. Congratulations on your sale and we look forward to helping you again in the future. Kind regards, Zoe PA to Directors
5/5
FacebookWe had to find a house to live in with short notice and thanks to Gemma Greasley from Streets Ahead we did! She made what could have been an extremely stressful time, straightforward and pleasant. She communicated with us throughout so we always knew at which stage we were. Thank you Gemma! Isabelle & Toyin
5/5
TrustpilotOur ongoing transaction with Streets…
Our ongoing transaction with Streets Ahead at Croydon Central has been a pleasure so far. Catherine, Danny and team have been prompt, polite, patient and fully supportive. This has been a marked difference from our earlier experience with other estate agents. We look forward to a continued delightful experience with them.
5/5
TrustpilotNot a single issue!!
I have been with Streets Ahead for just over 4 years now and will be moving home with another estate agents shortly. I just happened to find somewhere in an area Streets Ahead don't cover, but the process of moving has been seamless due to the help of Laura Costa. I've been kept in the loop and have always been able to contact Laura when I've needed to ask a question or get guidance regarding my current residence under Streets Ahead. I have not had a single issue at my property in over 4 years, it is well managed and they have always checked on the property and ensured it was well maintained. Would definitely use them again!
5/5
TrustpilotEnzo has been so helpful in searching…
Enzo has been so helpful in searching for properties for us. He sent us videos, floor plans and let us know the minute something new was on the market. Great service and I’d recommend working with this agent to anyone looking to rent :)
5/5
TrustpilotEasy rental
Used to rent. From initial contact to move in date the process was seamless. Josh Pasley especially helpful and quick to respond with any questions. Will certainly use again.
Agent replied · 22 October 2024
Dear Laura,Thank you for leaving us a 5* review! We are delighted to hear that Josh provided you a seamless service.Your feedback helps us to continue to provide excellent customer service.We wish you all the best in your new home.Kind regards,ZoePA to Directors
5/5
TrustpilotGeorge was very responsive and worked…
George was very responsive and worked hard to help us find our home. He would always come up with great listings that would match with our needs. We will definitely look forward to working with him in the future
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