Trusted Agent profile · Croydon, Surrey
Verified
★★★★★
1,121 reviews across 2 platforms
263 High Street, Croydon, Surrey, CR0 1QH
Part of Streets Ahead, see every office.
Streets Ahead's office in Croydon, Surrey, at 263 High Street, is rated 4.7 out of 5 across 1,121 reviews on two platforms, including 868 Google reviews rated 4.7.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
FacebookStreets ahead was really helpful towards my house search. Jakob was brilliant and found out exactly what I was looking for and in minuets had profession virtual viewings and he was quick to get me in to look at the houses I liked. Thank you so much 5 Star Review ⭐️
Thanks Olivia, really appreciate you leaving a review. I will let Jakub know that you've left him a review :) - Thanks, Rebecca
5/5
GoogleThank you George , Suzzanah and the team at Steets Ahead for helping me find a rental at such short notice and assisting me with this process from start to finish. George listened to my requirements and always kept me up dated . Their attention and assistance was fantastic.
5/5
GoogleOut of the approximately ten different agencies I have been dealing with over the last few weeks in my search for a new property Rayaan was by far the most professional, polite, helpful, proactive person I had the pleasure of dealing with. Unfortunately, despite all of his efforts Streets Ahead just didn't have what I was looking for. I'm confident that given a little more time Rayaan would have definitely found me somewhere, I will happily recommend Rayaan to anyone who is looking for a new property.PositiveResponsiveness, Professionalism
5/5
GoogleI highly appreciate Thuki's work in securing a property for us. He has been very helpful from beginning to the end of the process. He was actively engaging, informing, and very professional. Thanks, Streets Ahead!!
Dear Azmath, Thank you for your wonderful feedback! We're so pleased to hear that Thuki was … More
5/5
GoogleThis estate agent is one of the best thanks to colleagues like Thuki. His effort and communication is impeccable and am grateful to be looked after by a team like Streets ahead.
Dear Harvey, Thank you for leaving us a 5* review. … More
5/5
GoogleWhen I started my search to find a new flat, I was hesitant about using an estate agent but having worked with Ray, I can safely say my faith has been restored. From start to finish, he has been efficient, professional, friendly and has been fantastic to work with. He has gone above and beyond to answer every question I've had (of which there were a few!), set up additional viewings for the house and generally provided the best service possible. Would recommend to all my friends and family and anyone looking for a house/flat in the areas that he covers that wants excellent customer service. Thank you Rayaan and your wonderful lettings team for making this process so easy, enjoyable and finding me my dream home!
5/5
FacebookI would like to praise George Barnes! He’s been extremely attentive from the very beginning of my property search. He kept me in the loop every step of the way and throughly understood my wants & needs and managed to recommend accordingly... Thank you George! :) I would also like to Thank my property Manager Cherelle Muschette, who has been a continuous support from the very beginning! Anyone who is looking for their dream home I would highly recommend Streets Ahead!
5/5
FacebookI wanted to give a huge recommendation and a even bigger thank you to the South Norwood senior sales team! Giving an extra thank you to Phillip Bruce, for his professionalism from start to finish, giving his time over and beyond the office to keep up with support and updates. Along with, Gabby Conradie, Alex Sealey and all the South Norwood team. I would highly recommend the Streets Ahead Estate Agents to anyone unsure about whom to trust. If you would like a 5 star 🌟 job then these are the agents to trust !!
5/5
FacebookStreets Ahead South Norwood were fantastic at selling my dads home. The house selling process was new to us and there were the implications of COVID. Phillip really helped us to understand each stage in the process which made my dad really feel at ease. Communication before every viewing was good, so he always knew when to expect people. We were never made to feel stupid no matter what the question. I never leave reviews but felt compelled to for Phillip and the South Norwood Branch. Thank you so much for your hard work and help!
5/5
FacebookWanted to say a big thank you to Libby for helping me get my perfect flat. I saw the advert in the evening and called up around 7pm. I was told someone would phone me tomorrow. Streets Ahead opened at 8.30am and at 8.31am I had a voicemail from Libby. I asked if I could view the property ASAP and she met me there a couple of hours later. Before the day had ended I’d paid my holding deposit and could relax that I’d got the flat I wanted. Again a big thank you to Libby for acting so quickly and professionally on my behalf and to the whole team at Streets Ahead.
5/5
FacebookWe used Streets Ahead to look for a property. Jakub had helped us look for a flat which we really like. He had been patient, understood what we were looking for, the communication was great, kept us updated with everything. The whole process was flawless. Also to mention Emma who had helped us finalising everything. We were really impressed by the high level of service we had received. We will definitely recommend Jakub and Emma, they were brilliant throughout the process Thanks again Jakub! Kamlesh
5/5
GoogleMo was very helpful, he answered all my queries he was very professional and made me feel at ease i would definitely recommend!
5/5
FacebookStreet Ahead Crystal Palace were amazing in helping me search for a new property to rent. Giving 5 stars because of Gemma - a true professional. She really listened to what we wanted for our next property and nothing seemed like too much hassle. Gemma spent the time to really understand what we were looking for and showed a great selection of properties. Every email was replied to immediately - kind and friends. A really good experience. Thanks Gemma!
5/5
GoogleAva, what an amazing experience i've had with you! you have got me a property so fast and really made the process eady
5/5
GoogleVery happy with my experience, Emmanuel went above and beyond what was expected. Always punctual, responsive and professional. There was clear communication and follow-up throughout the whole process, and I was updated regularly with new listings I might be interested in. Despite my picky-ness and time constraints, he managed to help me find a property! Referencing and tenancy documentation was really straight-forward and user-friendly. Thank you, Emmanuel :)PositiveResponsiveness, Professionalism
5/5
FacebookAfter a terrible experience with a different agent it is such a brilliant experience now with both Shakira and Emma, who alongside the reat of the team, couldnt have made our transition from one managment agent to another easier. The level of professionalism, knowledge and how they have accommodated us really can't be faulted and I cannot recommend enough. There are so many agents out there to chose from and we cannot stress enough after a bad experience how the choice to switch to Streets Ahead and have the help and professionalism directly from everyone in the conpany, especially Shakira and Emma has made such a difference to us and would recommend to anyone... thankyou!
5/5
FacebookI would gladly recommend streets ahead for their wonderful service. Especially George and Zeenat (croydon). Moving during a pandemic was not an easy task and George took the time out to really listen to what I wanted from a property and was very patient with me through my indecisiveness. Zeenat made the moving process seamlessly easy and replied to all my queries in a timely manner. I couldn't have asked for a better team to facilitate my move. Thank you both
5/5
FacebookGemma was the agent who helped us through viewing our first flat and I have to say she was very helpful and professional. She gave us all the information about referencing and how we would go about making an offer on the property. She was very friendly and knowledgeable about the property and others in the area. She honestly was just really on it, organised and well prepared! She made it so easy to keep in contact and give us the info we needed. It was the best experience we have had with an estate agent! :D
5/5
FacebookMyself and my family have recently secured a new rental property through Streets Ahead. With everything going on with the current pandemic the team at Streets Ahead were really exceptional. We dealt with a few members of staff but mainly it was Charlie that assisted us most. His service was excellent and he was efficient and always followed through on what he said he would do. He was also a great help when it came to dealing with our existing landlord who was being very difficult. I would definitely recommend Charlie and the Streets Ahead team to anyone looking to buy or rent a property. ????
5/5
FacebookI have to say I am very impressed with the service Rayaan has offered. I seldom leave reviews but credit where it is due. Rayaan was excellent and friendly, extremely positive and helpful in every way. Rayaan did everything that he said he would and me and my husband are really impressed with the dedication and speed of the service we received from him. It's fast and efficient and he was more than helpful in providing information, details and videos/virtual viewing of online adverts in this pandemic situation. Me and my husband are grateful to Rayaan for his patience and dedication. Thank you so much for everything.!!! Couldn’t recommend him enough and felt we were in completely safe hands.This probably speaks for itself..!!!!!
5/5
FacebookGemma Greasley has been our lettings person for not 1 but 2 properties and she is such a delight to work with! She has been very attentive to mine, my husband & families needs, during the COVID-19 it has been very stressful for us as we had to be abruptly moved out of our current rented home and we had to look for somewhere quick to move and Gemma made that happen! We are now looking forward to our new home to move in the next couple of weeks and relaxation with no stress with the easy transition. Thanks again Gemma your always so helpful & sweet! x
5/5
FacebookNatalie Sanders has been absolutely amazing in getting my property rented out. Natalie was quick, efficient and went out of her way to help - nothing was too much trouble. Despite Covid-19 a really lovely tenant was found thanks to Natalie's hard work and great judgement of character. I had a bad experience with a previous agent which was highlighted even more with Natalie's honesty, professionalism and dedication. She held my hand throughout the whole process and helped fix some paperwork issues too. I genuinely am beyond thankful to her on all fronts. Zeenat Malik - my Lettings Progressor was amazing, she helped me to get together all of my necessary documentation and quickly arranged the EPC certificate to name one item. Zeenat was incredibly helpful and always quick to respond and get back to me with any questions - all of which she had the answer too immediately. Again, nothing was too much trouble for Zeenat. To say I recommend Natalie and Zeenat at Streets Ahead is an understatement - I wouldn't use another agent ever again. Thank you x
5/5
FacebookI would like to thank Calum for his amazing support and help through a recent problem with my rental property. I rented my property to some tenants who did not pay rent, were very disruptive and smoked in my property which was let as a non smoking property. The tenants then disappeared, leaving others in the property who had no rights to be there. Calum has been very informative throughout, keeping me up to date with all contact made with the previous tenants and reports of property inspections. Calum was extremely professional on the night of the eviction and was very clear with the tenants and gave me complete support. This has been an extremely stressful period, from receiving no rent, to finding my property in a poor state and knowing the work that has had to be done to get it back to an acceptable standard for the rental market. I am grateful for Calum's support and professional approach to the situation I found myself in.
5/5
FacebookWe've used Street's Ahead twice to move house and both times they've been excellent. The stand out qualities in my view are the staff - in particular Jola and Mary Jane spring to mind... in an industry not known for its straight talk and honesty I found both these people a breath of fresh air, doing what they say they are going to do and when. When shopping around prior to choosing SA and mentioning my intentions to instruct them, their competition couldn't say a bad word about them which I think says a lot. The sales progressor model they use is very effective and keeps the chain moving forward. Mary Jane does this in a friendly way but you know she's on the ball chasing things before you have a chance to call her. Things going wrong when moving house is all part and parcel of it but for both moves I think how SA handled it when it happens reinforced that we made the right choice. We received honest advice and I felt they treated the potential buyers for our house ethically which was important to me as I'm not a fan of sneaky sales tactics. We are now happily in our new house no small part thanks to Jola and his team. wholeheartedly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Streets Ahead's Croydon office has 1,121 reviews across two platforms: 868 on Google, 253 on Facebook (across the whole business).
Streets Ahead Croydon is rated 4.7 out of 5 across all 1,121 reviews, and 4.7 out of 5 on Google from 868 reviews.
Streets Ahead Croydon, 263 High Street, Croydon, Surrey, CR0 1QH.
