5/5
Trustpilotthanks to Abby
I would like to stress out that the renewal department was very helpful and effective, especially Abhijit Gooptu
Agent replied · 28 October 2024
Many thanks for your comments Laurent
Trusted Agent profile · Croydon
Stirling Ackroyd Croydon reviews
★★★★★
1,589 reviews across 2 platforms
Room 1.54, Interchange House, 81 ? 85 Station Road, Croydon, CR0 2RD, CR0 2RD
Stirling Ackroyd's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,589 reviews on two platforms, including 264 Google reviews rated 4.7.
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSpeedy and personable
Alex got me registered and booked in quickly for a viewing when I was in a bit of a rush whilst at work
Agent replied · 28 October 2024
Dear AnonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotShort but very positive experience
I am giving this rating to a particular agent : David Harvey. It was a telephone enquiry regarding viewing of a property.He was most helpful and kind and replied to all my emails very promptly .The arranged viewing was cancelled in the end but I was informed about it in plenty of time by another agent : Artie( if I remember correctly).I think I dealt with the Byfleet branch.Lovely experience
5/5
TrustpilotEllie Kozaki was great with keeping in…
Ellie Kozaki was great with keeping in touch with me an updating me when new properties came to the market.
5/5
TrustpilotExtremely happy with service
I found Jason Hirdes to be extremely helpful during the tenancy renewal process. He was excellent and was able to provide really useful advice on the current rental market which helped me to make a decision. Thanks Jason.
5/5
TrustpilotExcellent customer service
I have my first call with Jack he was super kind and patiently respond all my questions. Also he suggested new solutions Thanks Jack 🙌🏾
5/5
TrustpilotThe agent I used at their Croydon branch was the best agent I’ve dealt with
Darren, the agent I used at their Croydon branch was the best I’ve dealt with and I can’t recommend Stirling Ackroyd enough. Darren was incredibly helpful and informative, always answering any questions or concerns in a timely manor.
4/5
TrustpilotJake was good at what he’s doing
Jake was good at what he’s doing. Booked me in for a viewing straight and I believe his team will send me a confirmation email soon.
5/5
Trustpilotgreat company with great employers like Anna ozog
really great proffessional company ,we took the viewing appointments immediately ,and there is a great proffessional star called ANNA OZOG,so helpful ,cheerful ,friendly and rapid response ,doing unbelievable efforts to make everyone happy ,keep working till late to make sure that she sent the contract and all the legal work in the same day ,she deserves promotion ,and really highly recommend this company
5/5
TrustpilotBrilliant service so far
Tom and his team have been absolutely brilliant to work with. They are quick to reply, always explain things well and deal with issues with positivity. Very happy so far.
5/5
GoogleI had a great experience dealing with Katie Knott and her colleagues. They were professional, friendly and supportive. Communication was effective either through email or through the phone. Would definitely recommend them.
Agent replied · 23 October 2024
Hi Isha, thanks for the great review. Wishing you all the best - Claire
5/5
GoogleGreat estate agents, super efficient! Big thanks to Katie and Philip!
Agent replied · 23 October 2024
Hi Emmanuel, Thank you for the five stars! Katie and Phillip will be pleased you rate them so highly - Amber
5/5
TrustpilotExcellent service from Mohammed Amin!
1/5
TrustpilotIf your heating or hot water goes out…
If your heating or hot water goes out over the weekend, there’s no way to get any support. There is no way to get ahold of Stirling Ackroyd. You will freeze, with no hot water until they decide to respond on Monday morning.
5/5
TrustpilotSandra Holmes has been very helpful and…
Sandra Holmes has been very helpful and efficient during an initial inquiry about a property.
5/5
TrustpilotJames Banister - Property Manager
James Banister is the property manager you wish you had running your own home. An absolute professional; polite, organised and knowledgeable. He is impressively proactive in dealing with property issues and superbly intuitive when dealing with tenants. In short - you shouldn't rent your property without him.
5/5
GoogleJohnathan was more than helpful, highly professional and courteous.PositiveResponsiveness, Professionalism
Agent replied · 10 January 2025
Hi Khadija, thanks so much for your 5 star review! Claire
5/5
TrustpilotWe have had fantastic service from day…
We have had fantastic service from day Spencer de Jonge from streatham branch have been in touch with every steps and had great communication through out our offer process. He have worked and communicated beyond his working hours and we really appreciate the effort he have put in our case. He has understood the time restrictions we had and supported as much as he can to fast track everything process.
5/5
TrustpilotWill and the team were fantastic
Will and the team were fantastic. Very helpful, quick to respond to all correspondence and professional throughout.
Agent replied · 28 October 2024
HI Lloyd, thank for taking the time to provide feedback, we appreciate it
5/5
TrustpilotIftakhar Khan
Iftakhar KhanSenior Commercial & Land SurveyorStirling Ackroyd ShoreditchIftakhar is a very professional surveyor. He came to my shop property to discuss my requirements and made suggestions before actual work is done. This is my first time selling so I solely needed his advice.In the end and after long period of waiting, after his very supportive attitude, I sold my shop. Thank you very much Iftakhar.
5/5
TrustpilotI would recommend Stirling Ackroyd
Karina is always extremely helpful and available, it was a pleasure having her as our Property Manager. I would recommend Stirling Ackroyd. They always kept their word and were very supportive.
5/5
TrustpilotI rented a property in Staines with…
I rented a property in Staines with Stirling Ackroyd and from start to finish found them extremely professional, helpful and friendly.
Agent replied · 28 October 2024
Hi Nigel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe team at Stirling Ackroyd went above and beyond to make sure we found the perfect flat! Ashley from their team really looked out for us and made us feel like a priority. 5/5!
Agent replied · 23 October 2024
Hi Emily, thank you for sharing your experience while working with Ashley 😊 We wish you all the very best - Claire …
5/5
TrustpilotThank you to Lawrence Coggins…
Thank you to Lawrence Coggins (Surveyor) and Sterling Ackroyd for a fantastic, customer focused service and a detailed survey.
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