Oaks Estate Agents Croydon reviews

★★★★★ 5/5

Google

Thankyou James for your great work getting the sale through. You were personable , understanding and Human! which was definitely needed with this deliberation. Also thank you for your help with additional bits too you truly have a wealth of knowledge within this industry. From my family to yours... Bless you sir.

Audley · 14 June 2020

★★★★★ 5/5

Google

Yousef and team were brilliant at selling my house. Really knowledgeable and set up a what’s app chat to answer questions quickly and efficiently. Yousef was great at negotiating the sale for me.

Natalie · 15 January 2025

★★★★★ 5/5

Google

Thanks to Jean, my experience dealing with Oaks Estate agents was brilliant, and I would highly recommend them. Excellent customer service and communication skills. He was engaging, always responded to my calls and kept me updated, unlike other estate agents.

Melania · 23 September 2024

★★★★★ 5/5

Google

Great services from Luca Badchkam. Really appreciating it. Thanks, Luca.

Peng · 4 October 2026

★★★★★ 5/5

Google

Tori was brilliant, the property was brilliant, fresh and clean

Asha · 19 September 2025

★★★★★ 5/5

Google

What can I say, Oaks Estate Agents are truly the best! I chose them to sell my flat based on the fantastic reputation I had heard, and I was not disappointed. My main point of contact was Yousef, and he has been absolutely amazing, an absolute credit to Oaks. He made sure we were kept informed at every stage of the process. The communication and attention to detail he provided was second to none. I couldn’t have asked for a better experience, and I highly recommend Oaks Estate Agents to anyone looking to sell. You won't be disappointed!

Danielle · 27 December 2024

★★★★★ 5/5

Google

Our experience as Tenants has been wonderfully smooth. James and Alex were so helpful and professional, always happy to answer our questions. Unlike other estate agents we didn't feel pressured or deceived, they were honest and genuine. The best experience we could have hoped for. I highly recommend Oaks!

Siobha · 12 June 2020

★★★★★ 5/5

Google

We've just purchased our first property with Oaks and the experience was absolutely fantastic. A massive thanks to Dan and the team for helping us to find the perfect property and guiding us through the entire process. The communication throughout was great and led to a very quick turnaround!

Sarah · 12 June 2020

★★★★★ 1/5

Trustpilot

I bought a house through Oaks in 2023

I bought a house through Oaks in 2023, initially they had done viewings of the houses I had liked the most and the agents I'd dealt with were reliable in showing up for viewings. However the process of buying showed how unethical the agency really is as I was bullied into using their lawyers and mortgage brokers to "ensure I presented my offer in the best light" all of which I am sure they earn additional commission from. During the process the lawyer and mortgage broker treated me like a secondary client and always spoke to Oaks about developments first and were not nearly as responsive with me, but the estate agents would then try to bully me to do things based on information they had from my lawyer or broker. Equally they refused to put a standard price reduction request post survey to the buyers despite numerous issues being identified stating they would pull out if I even put it forward. Overall buying through them was a horrific experience and I would never ever work with them again no matter what house they were selling and I would never hire them based on how unethical their practices are. Everything they do is just on the grey side of illegal not enough to be truly illegal but certainly not ethical business practice at all.

KW · 12 December 2024

★★★★★ 5/5

Google

Our experience as Tenants has been wonderfully smooth. James and Alex were so helpful and professional, always happy to answer our questions. Unlike other estate agents we didn't feel pressured or deceived, they were honest and genuine. The best experience we could have hoped for. I highly recommend Oaks!

S · 13 November 2019

★★★★★ 5/5

Google

I am very happy with my experience with Oaks purchasing my house, Luca specifically made the whole process stress-free, quick and easy to navigate. I highly recommend using Oaks when looking to purchase a property!

Elza · 19 March 2026

★★★★★ 5/5

Google

I dealt with Stefanie Naraine who was very professional and helpful. I do recommend her and the company. Keep up the fab work. Mrs Veseli Moya

Atlanta · 12 June 2023

★★★★★ 5/5

Google

Good experience letting with Jack in the Croydon office. Didn’t waste my time or faff around like other agents when I initially contacted, was quick and transparent from the beginning which is why I chose them. Found me tenants within a day of advertising and secured two offers above the monthly asking price. Competitively priced too compared to other agents who charge fees for everything under the sun.

Luke · 14 November 2023

★★★★★ 5/5

Google

I want to thanks Joey here. He help us like anything. Great job Joey. Keep do it. Excellent work. Always response calls and clearly explained process and other things. Once again thanks alot for help Joey.

Raja · 12 June 2022

★★★★★ 5/5

Google

I would like to extend my heartfelt gratitude to Jean for making my experience with moving truly seamless and exceptional. I highly recommend both Jean and Oaks Estate Agents for their outstanding service. Jean provided amazing support from start to finish, assisting me every step of the way, from viewing the property to settling into my new flat. His communication was excellent, with regular updates throughout the entire process, and he was always willing to answer any questions I had. I am extremely grateful for all his help.

Ana · 11 November 2024

★★★★★ 5/5

Google

Victoria was amazing on viewings 10/10

Blue · 19 September 2025

★★★★★ 5/5

Google

Really superb service. James and Ciaran were very proactive and did whatever they could to move on a difficult sale. We definitely would recommend them

Mike · 12 June 2023

★★★★★ 5/5

Google

Massive thank you to James at Oakes Croydon for the amazing job he did in both the sale and purchase of my properties. He was helpful, friendly and informative throughout the process, which can often be a stressful one. An excellent and professional service I would highly recommend.

Amyrose · 13 June 2019

★★★★★ 5/5

Google

I instructed Oaks to put my property on the market in late August of this year and have just completed and I would 100% recommend their group. I worked first with Zoe and then later Ciaran and they were both superb - responsible, responsive and perfectly professional. The property was on the market in very quick time and they dealt with offers, solicitors and prospective buyers well making me feel very at ease. This was my first experience of Estate Agents that didn't make me infuriated, so as a seller I would definitely recommend that you use Oaks.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 28 August 2022

★★★★★ 5/5

Google

Once we swopped estate agents our house sold very quickly. Everything was dealt with very professionally by Ciaran who was polite and good humoured in his dealings with us. We strongly recommend Oaks if you are selling your property.PositiveProfessionalism

Christine · 12 June 2021

★★★★★ 4/5

Google

Super friendly, very helpful and approachable

Salim · 18 January 2026

★★★★★ 5/5

Google

Had a wonderful experience buying our first flat. Our estate agent Zoe was always extremely prompt to message back with our queries throughout the process and I couldn't recommend them any more.

Tania · 12 June 2022

★★★★★ 5/5

Google

A fantastic agency - James, Ciaran and the whole team were excellent from start to finish. In the course of selling my property, their communication was great throughout. They were incredibly quick in setting up the initial listing and attracting a huge number of interested parties. They navigated the negotiation process on my behalf with a great deal of professionalism, and they ultimately secured an offer above asking price. As a 'first-time seller' they guided me through the whole process very effectively and made everything as smooth as possible. Their value for money was great, but it was their personal touch that really set them apart. Would wholeheartedly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Huw · 12 June 2022

★★★★★ 5/5

Google

Excellent estate agency based locally. James Byrne and the team supported us all the way through selling our home and meeting our objectives. The whole team was unfailingly good humoured, professional and always responsive.PositiveResponsiveness, Professionalism

Jo · 28 August 2021