5/5
GoogleThe sales team were helpful, kind & professional. Beverley was very honest and helped me make the right decision for me. Will be recommending!
Trusted Agent profile · Croydon, Surrey
Leaders Croydon reviews
★★★★★
393 reviews across 2 platforms
312 High Street, Croydon, Surrey, CR0 1NG
Part of Leaders, see every office.
Leaders's office in Croydon, Surrey, at 312 High Street, is rated 4.2 out of 5 across 393 reviews on two platforms, including 391 Google reviews rated 4.2.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
GoogleI am happy doing business with Leaders. They have been of tremendous help and assistance and I will say, thank you Myha and co.
5/5
GoogleI rent a pleasant flat which your company manages for the owner. Sadly, the energy supplier has been grossly incompetent, and the boiler is seriously ageing and unreliable (though hanging on). But, throughout it all, Katie Ross-Hicken in the property management department has been immensely professional, responsive and kind, and absolutely couldn't have done more to sort things out. I am most grateful, and Leaders are, I trust, very proud of her.
5/5
GoogleAmazing customer service and Helpful.
Agent replied · 20 June 2024
Dear Abheeshkumar Suresh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSade and Team have been wonderful. Made letting as simple as ABC. Thank you guys!
Agent replied · 30 July 2023
Dear Leke Oluwole Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad excellent service from your Lettings consultant Samara Powell. She guided me by phone and email, was very helpful and made sure I was up to date with everything. Thank you for. Mandy
Agent replied · 30 July 2023
Hello Mandy Bless Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
1/5
GooglePushing the no deposit option to make you pay more. 12 month tenancy you pay more than a deposit and from a landlord perspective you get rubbish tenants. Stay clear landlords and tenants
Agent replied
Dear Freedom Gone, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
4/5
GoogleHave used Leaders for years now, always a good service. Myha has been great this time round, very efficient. Highly resccomend
5/5
Googlesales team were great to deal with. Beverley was very helpful & i found the whole experiencing very very good.
5/5
GoogleHad a smooth experience when renting my flat. I was in within the week. Thanks for your help with it all Samara. Good jobPositiveProfessionalism
Agent replied · 20 June 2024
Dear Paul Spencer, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI’m so happy I chose Leaders Croydon! The experience wouldn’t have been the same had I not been guided by Shivon. She made the entire renting process easy for me! 10/10 would recommend.
Agent replied
Hi Selia Siouane, Thank you for the great review of our Leaders Estate Agents Croydon team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleAwful company, have left me and my partner without hot water or heating for 3 weeks
Agent replied · 30 July 2023
Dear Max, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSiobhan from Leaders was very friendly, knowledgeable and helpful with all of my queries.
Agent replied · 30 July 2023
Dear Miranda Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSadie & beverly were very helpful. sadie showed me round a house and provided me all theinformation i needed, was very responsive, and friendly. Beverly too was helpful getting theviewing arranged. recommended.
Agent replied
Thomaso Wang, thank you for your kind words and this wonderful review!
1/5
GoogleAvoid at all costs. Once they have your money communication will stop. They do not assist with any problems. Useless!PositiveProfessionalism
Agent replied · 20 June 2024
Dear Thomas Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleVery helpful and friendly me and my girlfriend moved into a flat through leaders and Myha our lettings agent was very patient and helpful throughout, highly recommend!PositiveProfessionalism
Agent replied · 20 June 2024
Hi Callum Wilding! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleMany thanks to Leaders, in particular to Beverley Lunn, for great service. Friendly, professional, consistent. I’d recommend Leaders to anyone like looking to sell !PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Hi Althea Efunshile, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Croydon branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
1/5
Googleunprofessional work, some people say they agree to guarantee lcus and then call back and say they can't 🦍🦍
Agent replied · 30 July 2023
Dear Khai We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleBeverley was very helpful & professional. All went smooth & well with good communication.
1/5
GoogleI am.told they are supposed to be one of the best Estate Agents out.I didnt use them as they asked more money for glossy photos which I dont consider neccesary
Agent replied
Hi Mary, We appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Croydon office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers . We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344 753104 or email customerrelations@lrg.co.uk Esther Leaders
4/5
GoogleSo I was dealt with by Shivon and she did an amazing job finding me the right house and it was all stress free and easy
Agent replied
Hello Aniphe Fuller Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleExtremely happy with the service I received from Leaders and Myha Reid. She has been really polite, friendly, knowledgeable of the area and great a professional, and was most helpful in my property search. Her colleague, Rezah Jaufuraully, I dealt with in her absence was just as good and prompt in assisting me. Thank you for the excellent service. Much appreciated, Roderick
5/5
GoogleFriendly, helpful and professional! A great, straightforward service
Agent replied · 30 July 2023
Dear Devona Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSo happy I chose croydon leaders, samara was very helpful and attentive to my needs & really helped me feel comfortable moving in
Agent replied
Hi Jhene Smith, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Croydon. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
