5/5
TrustpilotUpon moving in to our new flat there…
Upon moving in to our new flat there were few items that needed addressing. These were actioned in a timely manner by our property manager Bailey.
Trusted Agent profile
Jacksons Property Services reviews
★★★★★
308 reviews across 3 platforms
82-84 South End, Croydon, CR0 1DQ, Croydon CR0 1DQ
Jacksons Property Services's Croydon office at 82-84 South End is rated 4.4 out of 5 across 308 reviews on three platforms, including 27 Google reviews rated 3.9. The 280 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleCannot recommend more. So helpful & knowledgeable. Thank you SO much to Lesley & Harry!
5/5
TrustpilotJamie Nash has been amazing throughout…
Jamie Nash has been amazing throughout our tenancy. He was very efficient with the moving out process and getting our deposit back to us very quickly
4/5
TrustpilotReview
Jamie Nash is a good professional. He always answers quick to emails and tries to sort out issues as soon as possible. Kind and respectful.
5/5
TrustpilotGreat experience with Kieran McLean in…
Great experience with Kieran McLean in the Balham office. He has been consistently professional and quick to respond to any queries. He made the process of buying a property incredibly easy.
Agent replied · 27 December 2024
Dear Susie, Thank you for taking the time to leave a review regarding your experience with Kieran in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe rented a property from this company, realy nice people easy deal with, highly recommend
5/5
TrustpilotHelpful
Helpful, but more importantly for me, not too pushy or pestering me with loads of calls like some do, Kirk the manager has helped me with my somewhat specific requests.
Agent replied · 27 December 2024
Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotVery disappointing
Very disappointing. Unfortunately I had been with Jackson for a few years and was naive enough to think that their repeated mistakes and errors were one-offs. Clearly some systemic issues with how they run the property management side of the business as well as variability in competence levels of its employees. I eventually left but I regret leaving it so long and incurring continued expenses. Balham and Streatham hill office
4/5
TrustpilotKerry Dunmall has been taking care of…
Kerry Dunmall has been taking care of managing issues with our property recently, in a very efficient way. Very happy with the service!
5/5
TrustpilotGreat help!
Excellent, speedy responses from James who has been a great help with our end of tenancy process. Has made everything really clear!
5/5
TrustpilotVery helpful and friendly
Very helpful and friendly. I was shown around by Olivia Navarro who really knew her stuff and got back to me quickly on any follow up queries.
Agent replied · 27 December 2024
Dear Toby, Thank you for your review, and mentioning your experience with Olivia. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotKieran - Star of Streatham Sales team
Kieran very kindly showed me only and exactly what I wanted. He is friendly, efficient and was able to answer all my questions!
Agent replied · 27 December 2024
Dear Borna, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotWe just had our 6 monthly property…
We just had our 6 monthly property visit. And our issues are addressed accordingly. Jess is very good and very accommodating.
5/5
TrustpilotBailey has been very proactive and…
Bailey has been very proactive and prompt in assisting us with any issues we’ve had. Thanks for your hard work!
5/5
GoogleRecommend by a friend to Jackson’s , fantastic service extremely knowledgeable and helpful
5/5
TrustpilotMatt Blomeley has been an excellent…
Matt Blomeley has been an excellent help in sorting out the issues with the orevious tenants. Patient and very courteous.
5/5
TrustpilotJacksons are area great at dealing with…
Jacksons are area great at dealing with our rental property maintenance issues. There can be some delay due to waiting on approval from our landlord who is often out of the country, but they are always communicative and open about this when it happens. We deal regularly with Ana Hudson and Marta Hudon who both are great representatives of the company - polite and efficient whenever we speak.
5/5
TrustpilotGreat Experience
Have had a great experience with them both for selling my house and searching for a new one. Kirk Smith in particular has been great.
Agent replied · 27 December 2024
Dear Paddy, It’s great to hear that you have had a brilliant experience with Kirk. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotProfessional and friendly
Professional and friendly on my 1st viewing and 1st contact with Kirk. Hoping he will be good at negotiating this property for me in Balham!
Agent replied · 27 December 2024
Dear Nadia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotKieran in Streatham’ sales team was…
Kieran in Streatham’ sales team was excellent, providing polite, friendly and professional support to show me what I was looking for.
Agent replied · 27 December 2024
Dear Jade, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Streatham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotJamie Nash has been amazing as our…
Jamie Nash has been amazing as our property manager. Always very helpful and gets issues dealt with very quickly
4/5
TrustpilotHave dealt with Anna ans Marla
Have dealt with Anna Marla. Good communication flow. No major issues to deal with. Work carried out as described.
5/5
TrustpilotThe whole team went above and beyond in…
The whole team went above and beyond in finding and securing my new flat couldn't ask for a more professional and stress free experience would highly recommend.
Agent replied · 27 December 2024
Dear Cormac. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSuper fast response to my enquiry for a…
Super fast response to my enquiry for a house valuation. Kirk Smith and the valuation team scheduled a visit at my convenience Thanks
Agent replied · 27 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jacksons Property Services
How many reviews does Jacksons Property Services have?
Jacksons Property Services's Croydon office has 308 reviews across three platforms: 27 on Google, 1 on Yell, 280 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Jacksons Property Services's rating?
Jacksons Property Services is rated 4.4 out of 5 across all 308 reviews, and 3.9 out of 5 on Google from 27 reviews, checked 9 October 2026.
Where is Jacksons Property Services's Croydon office?
Jacksons Property Services, 82-84 South End, Croydon, CR0 1DQ, Croydon CR0 1DQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.