Trusted Agent profile
★★★★★
147 reviews across 2 platforms
23 Whitestone Way, Croydon CR0 4WF
Hirsch Estates's Croydon office at 23 Whitestone Way is rated 5.0 out of 5 across 147 reviews on two platforms, including 79 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleWe had photos taken of our property on Friday, and had a offer that we accepted by the end of Monday! …
Dear Alistair, thank you so much for taking the time to leave us such a lovely review. We truly appreciate your trust and confidence in us :)
5/5
TrustpilotResponsive and professional
We have worked with the team at Hirsch for the past 2 years, as tenants. The team has always been responsive and professional, throughout. I'd highly recommend them.
Thank you Konstantinos & Chen for your review and for being such great tenants. We wish you both all the very best.
5/5
TrustpilotUsed Hirsch Estates to rent a flat in Croydon - Would recommend them.
Used Hirsch Estates to rent a property in Croydon. Worked with Gerry and Rafal. They are very personable and knowledgeable about the property and local area. Took and answered my questions really nicely. Followed up with the flat owner where needed. Would definitely recommend them.
5/5
TrustpilotOverseas landlord
I am a first time landlord living overseas and the thought of trusting someone to look after my property while I'm away was a very daunting prospect. I no longer have any worries! Gerry and Raf have been absolutely amazing.
Thank you for your lovely review Anna and for trusting us from so far afield! You've helped make it a pleasure and we’re delighted to be working with you.
5/5
GoogleMe and my flatmates had the pleasure of engaging with Hirsch Estates Ltd for their property management services for the last two years and it was an experience beyond expectations. We found their services to be nothing short of exemplary, …
Hi Agata, thank you so much for such a positive and detailed review. You've been amazing tenants and we wish you a successful and exciting start to your new adventure.
5/5
GoogleHirsch Estates are a great letting company. Raphal and Gerry are both lovely. Really nice people that go out of their way to help with issues or queries that I have had. Problems have been resolved quickly and its always done professionally. Would definitely recommend using them if you are looking for a place to live!
Thank you Chris.
5/5
TrustpilotBespoke, exceptional, personal service
I want to share my amazing experience with Hirsch Estates,. From the moment I contacted them, I was blown away by their exceptional service and personalised approach. One thing that really impressed me was their prompt replies. No matter what query I have, they always respond quickly and efficiently. It's so refreshing to work with a team that values your time and ensures that your concerns are addressed promptly.The marketing and pricing strategies implemented by Hirsch Estates are spot-on. They understand the market trends, ensuring that my properties were showcased in the best possible light. Plus, their accurate pricing recommendations helped me to attract quality tenants quickly.Fair fees were also an important factor for me, and Hirsch Estates exceeded my expectations. Their transparent fee structure gave me peace of mind, knowing that I'm getting the best value for my investment.What sets Hirsch Estates apart is their unwavering support and advice. They truly go above and beyond to help their landlords. Whenever I had a question or needed guidance, their team was there, offering expertise and tailored solutions.Let’s not forget about the personal service and kind people at Hirsch Estates. Working with them feels like having a trusted friend by your side throughout the entire process. It's this genuine care and attention to detail that truly sets them apart.
5/5
TrustpilotExcellent service and organisational skills
Excellent service and organisational skills. My property was rented out to carefully vetted tenants extremely quickly (within 2 days in-fact). Raf and Gerrie are very knowledgeable and have been easily contactable regarding my questions.
Thank you so much Ray for the 5 star review! It's been a pleasure and we're very happy that you're enjoying the experience with Hirsch Estates.
5/5
GoogleGreat experience with Hirsch, always responsive, helpful, and very knowledgeable. Makes the whole process smooth and stress-free
5/5
TrustpilotReview for Hirsch Estates
I am pleased to share my outstanding experience renting from Hirsch Estates. From the very start, the team at Hirsch Estates has provided exceptional service, making the entire process smooth and stress-free.Their professionalism and dedication to ensuring tenant satisfaction are commendable. They have been consistently responsive and attentive to any maintenance requests or inquiries, ensuring that the property is well-maintained and comfortable to live in.I cannot emphasize enough how much I appreciate their commitment to delivering the best service. Hirsch Estates' attention to detail and genuine care for their tenants have truly set them apart from other estate agencies.In conclusion, I highly recommend Hirsch Estates to anyone in search of a reliable and customer-oriented estate agent. I am extremely satisfied with my tenancy experience and would like to thank the entire team at Hirsch Estates for their excellent service.Joseph
5/5
GoogleI recently had the pleasure of working with Hirsch Estates to rent a property, and I have to say that I was thoroughly impressed with the level of service I received. From start to finish, Rafal and Gerry at Hirsch Estates were professional, knowledgeable, and incredibly helpful. Overall, I would highly recommend Hirsch Estates to anyone who is looking to rent a property. Their professionalism, expertise, and commitment to customer service are second to none, and I am confident that anyone who works with them will be just as impressed as I was. Thank you both!
5/5
GoogleIt was an absolute pleasure working with Gerry and Rafal. They worked hard at trying to find the right person for the rental property, they were always on hand to support - and were excellent at answering any questions I had. I can't recommend them enough!
Our pleasure too Romana.
5/5
TrustpilotHirsch Estates are a great team of…
Hirsch Estates are a great team of people. They helped us right from the start when voicing interest in the property all the way through when we struggled with the amount of paperwork. My partner and I can always rely on a quick response to our phone calls and emails. Issues are getting sorted very fast. After a lot of bad experiences in the past with flat agents and landlords I finally found an agency who cares about their clients/tenants.I always will highly recommend them.
5/5
TrustpilotHirsch Estates - Head and Shoulders above the competition
Hirsch Estates manage 4 properties on our behalf and I cannot recommend them highly enough. The management team are friendly and efficient with excellent communication skills. The high standard of tenants secured for our properties is consistent and any problems arising are dealt with promptly and effectively. Gerry and Rafal are easy to contact and respond within hours if not minutes. Rental payments are received exactly when due and the paperwork generated is precise and accurate. We feel totally confident that Hirsch Estates manage our properties and liaise with tenants in a professional and approachable manner and ensure our responsibilities and compliance as Landlords are totally fulfilled.
5/5
GoogleEasy to deal agents.
Thank you Adrian.
5/5
TrustpilotAmazing, bespoke and personable estate agent service
We had photos taken of our property on Friday, and had a offer that we accepted by the end of Monday!
Dear Alistair, thank you so much for taking the time to leave us such a lovely review. We truly appreciate your trust and confidence in us :)
5/5
GoogleI'm an experienced landlord and until now have used a well known, larger letting agent. Initially they were good, but due to a change in management their service has rapidly declined. I went to Hirsch Estates as they were highly recommended as letting specialists in the area. I was very well looked after by Gerry and Rafal who answered many questions responsively and confidently as well as finding me excellent tenants much quicker than expected. Their dedication is outstanding and their passion tangible. This agency certainly stands out from the rest and by far.
5/5
TrustpilotHirsch Estates (Gerry and Raf) Excellent Property Rental Management
Hirsch Estates (Gerry and Raf) have been very good to work with - very clear, positive and experienced. They know their business and are extremely professional and courteous.
Thank you Phil for sharing your positive experience. Gerry & Raf
5/5
TrustpilotThe estate agents did a great job.
Thank you Adrian.
5/5
GoogleI used these agents to move into my flat in Croydon. They were extremely helpful and flexible and I would highly recommend them to anyone looking to move house or buy a property.
Thank you Chuka. We hope that you're happy and settled now.
5/5
GoogleHirsch Estates - Letting Agents exceeded more than our expectations. We really appreciated their sound advice throughout the process, but most importantly, communication with them was always a pleasure. Rafal and Gerry would always respond swiftly and were happy to help us with our queries with respect and consideration. Would definitely recommend Hirsch Estates as a letting agency. Very happy with our new home.
5/5
GoogleI am a new Landlord and I wanted to find an agent that I could trust explicitly and also one that could deliver a 5 star service. Having worked for several agents myself, I know how difficult it is to find the genuine all rounder in this market but I chose very well and have to say, Hirsch deliver! Well done guys! ⭐️
5/5
TrustpilotHirsch Estates made the complicated…
Hirsch Estates made the complicated maze of being a BTL Landlord straightforward for me. They took away the stress and responsibility of finding me the right tenants for my London properties quickly and efficiently. Gerry and Rafal are trustworthy, excellent communicators, understand the business extremely well and have offered sound advice when needed. A first class and professional service. Thank you
5/5
GoogleFirst rate estate management - cannot find even one thing to fault. Tenant is very happy and Rafal did a great job.
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Hirsch Estates's Croydon office has 147 reviews across two platforms: 79 on Google, 68 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Hirsch Estates is rated 5.0 out of 5 across all 147 reviews, and 4.9 out of 5 on Google from 79 reviews, checked 9 October 2026.
Hirsch Estates, 23 Whitestone Way, Croydon CR0 4WF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.