Hirsch Estates reviews

★★★★★ 5/5

Google

We had a great experience working with Hirsch Estates when renting our apartment. Our agent, Rafal, was extremely helpful throughout the entire process, from the very first contact to signing the contract. He guided us clearly and professionally through all the procedures. The apartment itself is of a high standard, clean, modern, and exactly as described. Thanks to Rafal’s support, the whole process was smooth and stress-free. We can wholeheartedly recommend Hirsch Estates and Rafal to anyone looking for reliable service and a quality apartment. Iwona & Sebastian

Iwona · 25 September 2025

★★★★★ 5/5

Google

I would definitely recommend Hirsch Estates as they are accommodating, responsive and easy to reach out. Moving to Emerald House was easy as they have given me clear instructions and they’re organised. I felt at ease when speaking with them with any concerns as I know they will be dealt with. Thank you to the team and keep up the good work!

Victoria · 25 February 2026

★★★★★ 5/5

Google

Thanks to Rafal Lisowski at Hirsch Estates, I have found a wonderful flat, my dream flat really, after looking for many months and meeting a lot of different estate agents. Rafal and Hirsch Estates really stood out with being friendly, supportive, professional and helping me in securing this flat which I really love. They also manage the rental and so far, they are very quick to respond, front footed, friendly and a pleasure to work with! From the first contact I had a very good impression of Rafal and Hirsch Estates, and being able to trust them and feeling I can communicate well with them was a huge factor in my deciding to sign the contract. Great work!

Martin · 25 August 2025

★★★★★ 5/5

Google

We had a fantastic experience with Hirsch Estates from the start. Rafal and Gerry have truly set the bar high for what a letting experience should be. The team went above and beyond by offering invaluable advice and support when we were transitioning from our previous tenancy. They even recommended a fantastic moving company, which made the entire process even smoother and stress-free. What really stood out was their dedication and availability during the holiday season. Despite our moving day being scheduled just after Christmas and New Year’s, Rafal and Gerry were always reachable to address any questions or concerns we had. Their responsiveness and genuine care made all the difference during a typically hectic time. Both Rafal and Gerry have been very friendly, proactive, and quick to resolve any issues, both before and after we moved in. It’s clear they take pride in delivering a service that goes above and beyond expectations. We highly recommend Hirsch Estates to anyone seeking a smooth, positive, and truly exceptional letting experience.

Mihai · 25 March 2025

★★★★★ 5/5

Google

We have recently started working with Gerry at Hirsch Estates. We have worked with a number of property managers over the years and have found Gerry to be by far the most responsive and helpful. We would recommend Gerry and Hirsch to anyone considering a first or new property manager.

Alex · 25 January 2026

★★★★★ 5/5

Trustpilot

We have recently started working with Gerry at Hirsch Estates

We have recently started working with Gerry at Hirsch Estates. We have worked with a number of property managers over the years and have found Gerry to be by far the most responsive and helpful. We would recommend Gerry and Hirsch to anyone considering a first or new property manager.

Alex · 19 January 2026

★★★★★ 5/5

Trustpilot

First Class with everything....

From day one the service we have received from Gerrie and the team has been nothing short of first class, despite them having to deal with a catalogue of problems inherited from a previous extremely poor agent - Such a refreshing change to deal with a company like this who really understand and value their clients needs!

Darren · 10 November 2025

★★★★★ 5/5

Trustpilot

Cannot recommend enough

As tenants, we couldn’t have asked for better agents to work with. Gerry and Raf were so lovely yet professional, and always quick to reply when we had any questions about the process. Because of them, we’ve managed to find the most amazing rental for our growing family. It’s been a really positive experience working with them, much better than any chain agents we’ve worked with in the past so if you get the opportunity to work with Raf and Gerry, do it(!) because you won’t be disappointed. If we ever become landlords, we will 100% be using Hirsch!

Charlie · 13 November 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Hirsch Estates in finding my home and I must say, the entire experience was seamless from start to finish. From the moment I reached out to inquire about viewing a property, Gerry and Rafal were incredibly helpful and professional. They coordinated the viewing at a convenient time for me, provided all the information I needed, and answered every question I had with patience and clarity time and time. I must say Gerry did a commendable job in getting the paper work done and delivering it at any impressive speed. The move-in process was just another smooth experience, efficiently handled by their skilled team. Even after moving in, Gerry and Rafal remained attentive and responsive on the maintenance needs and were instrumental in addressing some of the complex problems. Overall, Hirsch Estate - Gerry and Rafal made the entire process from viewing to move-in and beyond a positive experience. I would highly recommend them to anyone looking for a reliable, professional and friendly experience while finding your beautiful home.

Karthik · 23 September 2024

★★★★★ 5/5

Trustpilot

Hirsch Estate Reliable Go for it…

I recently had the pleasure of working with Hirsch Estates in finding my home and I must say, the entire experience was seamless from start to finish. From the moment I reached out to inquire about viewing a property, Gerry and Rafal were incredibly helpful and professional. They coordinated the viewing at a convenient time for me, provided all the information I needed, and answered every question I had with patience and clarity time and time. I must say Gerry did a commendable job in getting the paper work done and delivering it at any impressive speed.

Venkata · 3 September 2024

★★★★★ 5/5

Google

I have found my new home through this agency. Geri and Raf were very professional, responsive and genuinely helpful. They have made the entire letting process absolutely sress free, handled the paperwork very efficiently and kept me updated through the process. I can't recommend this company enough!

Andi · 25 September 2025

★★★★★ 5/5

Trustpilot

From the moment of viewing my rental…

From the moment of viewing my rental property and meeting Gerry and Rafal, I was made to feel welcomed and supported through the entire application and referencing process. Since moving into my property, any issues are acknowledged and dealt with quickly and always in a friendly and professional manner. I highly recommend Hirsch Estates! From my experience of renting properties, they really have been the best to deal with this. Thank you Gerry and Rafal.

Gemma · 15 October 2024

★★★★★ 5/5

Trustpilot

We have be renting with Hirsch estates…

We have be renting with Hirsch estates since early 2025 and from the first interaction it has been nothing but smooth sailing and welcoming gerry and raf have been amazing and went above and beyond for us helping with getting our tenancy sorted with very short notice I would recommend them 10x over.

Nadia · 14 August 2026

★★★★★ 5/5

Trustpilot

Hirsch Estates is excellent!

We have switched to Hirsch Estates from another property management company earlier this year and they have been top notch! Very professional, respond quickly, and, easy to work with. They balance the interest of our tenants and of us as landlords in ways we've never had before. I would recommend them very highly!

Brad · 11 August 2026

★★★★★ 5/5

Trustpilot

Fantastic dedicated, bespoke service

If you're looking for an agent that will provide a dedicated, personalised experience, Hirsch Estates are exactly what you need. Gerry and Raf made the effort to deeply understand our property and our specific requirements in detail and ensured that these were thoroughly considered for any applications they put forward. They conducted every viewing and provided a thorough follow-up afterwards, which really put our minds at ease. They also really have their finger on the pulse when it comes to market conditions and were able to suggest creative solutions to get our property rented within the timeframes we needed to work to. We feel in very safe and capable hands and are really grateful for the dedication Gerry and Raf have shown, that is above and beyond what you could expect from most high street estate agents.

Shaun · 13 May 2024

★★★★★ 5/5

Trustpilot

Fantastic dedicated, bespoke service

If you're looking for an agent that will provide a dedicated, personalised experience, Hirsch Estates are exactly what you need. Gerry and Raf made the effort to deeply understand our property and our specific requirements in detail and ensured that these were thoroughly considered for any applications they put forward. They conducted every viewing and provided a thorough follow-up afterwards, which really put our minds at ease. They also really have their finger on the pulse when it comes to market conditions and were able to suggest creative solutions to get our property rented within the timeframes we needed to work to. We feel in very safe and capable hands and are really grateful for the dedication Gerry and Raf have shown, that is above and beyond what you could expect from most high street estate agents.

Shaun · 13 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. The team was professional, friendly, and always quick to respond to any questions. They made the whole renting process smooth and stress-free. Communication was clear throughout, and everything was handled efficiently. I would highly recommend them to anyone looking for a reliable and trustworthy letting agency. Thank you for all your help, Gerry and Raf !

Marian · 14 May 2026

★★★★★ 5/5

Google

Due to rotational working, we regularly have to move home and so we’ve dealt with our fair share of estate agents - from great to not so great. We recently had the pleasure of dealing with Gerry and Raf at Hirsch Estates and have to say our experience was something else entirely, surpassing even the best dealings we have had in the past. From the moment we booked a viewing to completing and now sorting out the property management, Gerry and Raf were on top of everything. They knew the property inside out, answering all our questions and even helping us figure out stuff like utility costs. They really took the time to understand what we needed, offering advice and guidance that felt tailor-made for us. What really stood out about Hirsch Estates was how much they cared about customer service. Gerry and Raf were always there when we needed them, quick to respond to our questions and keeping us in the loop every step of the way. Dealing with completion paperwork is usually a headache, but they made it smooth and easy with their proactive communication. We found them to be transparent, honest and felt we could trust them completely from the outset, which made the process a lot less stressful Overall, we cannot speak highly enough of Hirsch Estates and the exceptional service they provided. Their professionalism, expertise, and dedication to their clients makes them really stand out from the crowd. If you're looking for real estate agents who genuinely care about you, look no further than Hirsch Estates. Highly recommended!

W.K · 25 March 2024

★★★★★ 5/5

Google

I recently moved the management of my Croydon apartment to Hirsch Estates after several years with another letting agent, and the improvement has been remarkable. Gerry and Rafal are exceptionally responsive, highly efficient, and meticulous with every aspect of letting and managing my property. Their attention to detail and proactive approach give great peace of mind, especially valuable if, like me, you live far away or abroad. Highly recommended!, Moez

Moez · 25 January 2026

★★★★★ 5/5

Google

If you’re looking for great service in the lettings industry, look no further! At Hirsch Estates I’ve found nothing but great, understanding, helpful, fast acting lovely people! I’ve been dealing with both Gerry and Rafal for almost two years now and only have great things to say! They’re prompt and go the extra mile (literally, anywhere!) to help you fix any issue you might have, whether it being landlord, concierge or building management related. I’m so happy I’ve found them and will cherish our relationship for many years to come!

Tatiana · 25 October 2025

★★★★★ 5/5

Trustpilot

Amazing Agents

If you’re looking for great service in the lettings industry, look no further! At Hirsch Estates I’ve found nothing but great, understanding, helpful, fast acting lovely people! I’ve been dealing with both Gerry and Rafal for almost two years now and only have great things to say! They’re prompt and go the extra mile (literally, anywhere!) to help you fix any issue you might have, whether it being landlord, concierge or building management related. I’m so happy I’ve found them and will cherish our relationship for many years to come!

Tatiana · 3 October 2025

★★★★★ 5/5

Trustpilot

Sensational service from Gerry and Raf…

Sensational service from Gerry and Raf from start to finish. They care about you and your property as if it was their own. Every decision they make is with the landlords best interest in mind. I couldn’t recommend them highly enough

AZ · 3 August 2026

★★★★★ 5/5

Trustpilot

Property Letting and Management

I recently moved the management of my Croydon apartment to Hirsch Estates after several years with another letting agent, and the improvement has been remarkable. Gerry and Rafal are exceptionally responsive, highly efficient, and meticulous with every aspect of letting and managing my property. Their attention to detail and proactive approach give great peace of mind, especially valuable if, like me, you live far away or abroad.

Moez · 21 January 2026

★★★★★ 5/5

Trustpilot

I can't thank Gerry and Rafal enough…

I can't thank Gerry and Rafal enough for helping me with the rental and move-in process from the very beginning. I lived in the property for two years and had no complaints. Thank you, and I highly recommend them.

Pedro · 18 June 2025