Trusted Agent profile
★★★★★
147 reviews across 2 platforms
23 Whitestone Way, Croydon CR0 4WF
Hirsch Estates's Croydon office at 23 Whitestone Way is rated 5.0 out of 5 across 147 reviews on two platforms, including 79 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience with Hirsch
Great experience with Hirsch, always responsive, helpful, and very knowledgeable. Makes the whole process smooth and stress-free
Thank you Nick. We're pleased to hear that your experience has been positive & thanks for taking the time to share it.
5/5
TrustpilotBest Letting Agent Ever!
Gerry and Raf have gone above and beyond for us. We let out properties for 10 years now and we can say we have never come across a team who works so hard for you as a client. They are friendly, efficient, personable, professional and their communication skills are incredible. We would not hesitate to use Hirsch Estates again and based on our experience, would only ever recommend them. Thank you so much for everything!
Hi Megan, thank you so much for your kind words, they’re truly appreciated.
5/5
TrustpilotThank you Gerry and Raf!
We have had a great experience with Gerry and Raf! They've been really friendly, responsive, and helpful and have made the process very smooth. We are very happy with our new flat and would definitely recommend :)
Thank you Matilda for your kind review. We're so pleased to hear that you found the process smooth and that you and Ben are very happy in your new flat :)
5/5
GoogleRenting with Hirsch has been brilliant. They made the whole process seamless and you can really tell that Gerry and Raf genuinely care about their tenants, unlike other agencies I’ve worked with in the past. They helped us upsize from a …
Thank you so much for your wonderful feedback Charlie! We’re delighted to hear that your experience with Hirsch has been so positive. Your kind words about our care, responsiveness, and focus on quality is really important to us. … More
5/5
GoogleThank you Rafal & Gerry for working so hard to secure our new home. Nothing was too much trouble and they were always available if I phoned them. Always polite and reassuring. They put us at ease and were never pushy. They enthusiasm and knowledge of their business was first class. There really are great rental agencies. Hirsch Estates are one of the good guys. Well Done guys and thank you !!! Coral and David
5/5
TrustpilotVery Reliable estate agents with good…
Very Reliable estate agents with good communication and impecable service
Thank you for your kind review Diego. We really appreciate your feedback and are glad to have supported you as a new landlord throughout the process.
5/5
TrustpilotJust completed our first year with…
Just completed our first year with Hirsche Estates as our managing agent - so impressed with the level of service, professionalism and attention to detail of Gerry and Rafal. We've been pleased with the effort they put in (marketing, screening) and the turnaround time in finding us the right tenants. They have been proactive in preventing as well as resolving issues throughout the tenancy - however big or small.
Thank you so much for sharing your experience Jackie. We truly appreciate your continuous support and trust in us.
5/5
GoogleGerry and Rafal are amazing. They’re open and honest, friendly and attentive, and always go out of their way to provide excellent service to landlords and tenants. They’ve helped us navigate the difficulties of renting out our home and I …
Thank you Natalie. We're thrilled to hear that we've made such a positive impact, especially as you're navigating the journey of being first-time landlords. Your trust and recommendation mean a great deal to us, and we look forward to building a long-term working relationship with you.
5/5
GoogleFrom start to finish dealing with Rafal and Gerry was a dream. Friendly and very communicative, they made the process of moving in easier and more pleasurable than I've ever experienced. Highly recommended.
Thank you Ludwig, it was our pleasure. We hope that you're settling well into your lovely new apartment.
5/5
TrustpilotRaf and Gerry are both absolute gems
Cannot recommend Hirsch Estates highly enough. As well as being incredibly obliging, helpful, and professional, their agents, Raf and Gerry, are also both just absolute gems.
Dear Will, thank you so much for the kind words. We're pleased to hear you felt supported. We always aim to make the rental experience as smooth and positive as possible, so your feedback means a lot. Wishing you & Sophie all the very best.
5/5
GoogleIn 16 years renting in the uk this was the most pleasant and professional I have ever come across Highly recommended Stress free, reliable ,professionalism Excellent service Thank you so much Rafal and Gerry Moving out now to the sunshine in Portugal we wish you both all the best 😊
5/5
GoogleVery good service. The agents are very thorough and also offered me professional advice when our old landlord became difficult. We were so grateful to them. They action things very quickly and have made the move that much easier. Very friendly and professional staff. Gerry and Raf are a very rare find in the world of letting agents. They are the nicest people and even coped well with my total meltdown during a difficult move where I was sick. They are very kind and patient agents and they treated us so well. I'm glad we found them and I 100% recommend them.
Thank you for such a lovely review Steve. We know the move wasn't without its stress, so we're pleased to have made a difference. You can relax now and enjoy your lovely new home :)
5/5
GoogleExcellent service and organisational skills. My property was rented out to carefully vetted tenants extremely quickly (within 2 days in-fact ). Raf and Gerrie are very knowledgeable and have been easily contactable regarding all my …
Thank you so much Ray for the 5 star review! It's been a pleasure and we're very happy that you're enjoying the experience with Hirsch Estates.
5/5
TrustpilotSuperb service
Gerry and Rafal were very proactive in the process leading up to the tenancy and beyond. They listened carefully to what we said and were very generous with their advice. They are also very efficient and got all the preparations ready for letting very quickly. I'd highly recommend them.
5/5
GoogleOf all agents i have dealt with, the efficiency, professionalism and integrity of Hirsch estate- specifically Gerry and Rafal has been a tremendous experience that I wouldn’t expect in London. Truly hardworking people. Absolutely recommend if you’re looking to find a new home!!
5/5
TrustpilotFantastic team and service
Fantastic team and service - highly recommend! This company is a diamond for the service they provide :)
Thank you for the lovely review Rickin :)
5/5
GoogleAmazing organisation. Rafal and Gerry have been amazing to me and my wife as they helped us settle in with ease to our first property, it being the 1st time for us both moving out. Quick & efficient with responses when contacted and provide updates whenever issues arise. Love the fact the whole journey is managed with them from start to finish as we wait for whenever that day comes 🙂
Thank you Kam for your valuable feedback, we really do appreciate it.
5/5
TrustpilotTwo years our agents - best two years in London
Me and my flatmates had the pleasure of engaging with Hirsch Estates Ltd for their property management services for the last two years and it was an experience beyond expectations. We found their services to be nothing short of exemplary, catering to the needs of both tenants and the landlord with utmost professionalism and efficiency.
Hi Agata, thank you so much for such a positive and detailed review. You've been amazing tenants and we wish you a successful and exciting start to your new adventure.
5/5
GoogleThe team at Hirsch Estates are beyond excellent. After a turbulent 6 months with another company, Gerry & Rafal have lightened that burden by taking over the full management of my properties with both ease and professionalism. They are up to date with regulations, are always easy to get hold of and have been supportive from start to finish. I can’t thank or recommend them highly enough.
Thank you Warren & Rachael. We're delighted to be managing your properties.
5/5
TrustpilotI will recommend Hirst Estates
I would like to say a big thank you to Gerry and Rafal for their devotion to making sure their client are happy in their homes as well as satisfied with the service they provide.Hirst Estates are available at anytime and will always ensure that their clients are satisfied.Well done for your hard work!
5/5
GoogleGerry and Rafal were and are continuously amazing in their service! They were amazing help in renting the house and understanding how everything works and keep being extremely helpful with things and situations that aren’t even their responsibility! Their service is 10 stars and we’re so happy we met them!
5/5
TrustpilotA new ‘Freedom’
Entrusting Hirsch Estates in looking after my property has given me a refreshing ‘peace of mind’ and freedom to carry on with my own life without having to worry about the rental of my property. Gerry and Rafal have been most professional in looking after my asset and I do not hesitate in recommending their services.
You're very welcome Simon. Enjoy the new freedom!
5/5
TrustpilotTrustable and Dependable
Hirsch Estates is a small independent estate agent focusing on letting and property management. I'm a foreigner owning properties in the UK and Hirsch has helped me managed my properties.
5/5
TrustpilotHirsch Estates Letting Agency
In October 2022 we used Hirsh Estates for the 1st time to let / manage a flat in central Croydon, having previously used other High Street agencies.The communication has been comprehensive, clear and professional throughout.Any questions relating to the new tenants or the letting were answered immediately and with clarity.We would have no hesitation in recommending Hirschto anybody for their expertise and quality of service.
Thank you John, it's been a pleasure. We're happy to be working with you.
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Hirsch Estates's Croydon office has 147 reviews across two platforms: 79 on Google, 68 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Hirsch Estates is rated 5.0 out of 5 across all 147 reviews, and 4.9 out of 5 on Google from 79 reviews, checked 9 October 2026.
Hirsch Estates, 23 Whitestone Way, Croydon CR0 4WF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.