Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would like to share our positive feedback and experience that we had each time we have met with Melvin Rocha.
Melvin has been extremely professional, kind, polite and friendly, not just to us but also to the tenants during our viewings.
He patiently answered all our queries, was always knowledgeable and prepared.
He listened to us, with his warm and individual approach made us feel like we have made the right decision coming to Haart. He went way and beyond his service as it was always easy to reach him, either via phone or emails.
We would highly recommend his service and would like to wish him a bright future with Haart
Krystian · 15 June 2021
Agent replied · 14 June 2024
Dear Krystian,
Thank you so much for your kind words on your experience with our sales team in Croydon. Lovely to read how happy you were with Melvin's service, thank you again!
haart Croydon
★★★★★ 5/5
GoogleAnna is a great estste agent. She guided me the entire time I was selling my apartment. She was enthusiastic and very helpful. She asked me about every detail of my apartment, so she was able to answer any questions from buyers during vievings.
She was punctual. She was responsive to all my communcation She is an estste agent that I highly recommend.
Elzbieta · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart estate agent
★★★★★ 5/5
GoogleAnna Zajac is a pleasure to work with! She is super knowledgeable and such a great sales consultant to guide you through the process of purchasing a home. An extremely hard worker, always on call at silly hours if you need her. Super lovely person also, so makes a usually stressful time a breeze!! Thanks Anna and Haart estate agents!
Muriel & Murray.
Miu · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart estate agent
★★★★★ 5/5
GoogleAll the staff at Haart have been fantastic, really professional and helpful whenever I called the office with a query, especially Oswald, Kyle and Catarina. Once we were under offe,r we were assigned a sales progressor, Lisa Sqibb. Lisa has been a legend, always on hand, chasing up, following through. Well done Haart, definitely recommend these guys!
Mel · 17 November 2023
Agent replied · 14 June 2024
Thank you for the 5 stars! haart, Croydon
★★★★★ 5/5
GoogleRecently used haarts to find my new apartment. It was such a seamless process, was able to secure the property and get the paperwork sorted within a week. All thanks to Jasmine Moore-Arif. Thank you again
Dominic · 3 December 2024
Agent replied · 24 December 2024
Thank you for your review. haart property management
★★★★★ 5/5
GoogleExcellent experience with the team. Helpful from start to finish and both Nahid and Ellie made themselves available for any questions/concerns I had. Particularly impressed by the manner in which they resolved an issue, whereby a viewer caused significant accidental damage - they were swift in notifying me and resolved the situation without haste.
Thomas · 16 January 2024
Agent replied · 14 June 2024
Thank you for the positive review! haart lettings, Croydon
★★★★★ 5/5
GoogleWe had a long and complicated purchase and didn't get off to the best start with Haart early 2020, however, Jason took over quickly and it turned around! We dealt with Jason right up until completion and without his help and amount of work he put into the purchase I'm not sure we would have the keys now! Jason's communication and enthusiasm was great throughout. Would be glad to deal with Jason again :) Holly & JamesPositiveResponsiveness, Professionalism
James · 26 August 2021
Agent replied · 14 June 2024
Dear James,
Thank you for the fantastic review, it is appreciated.
haart Croydon
★★★★★ 5/5
GoogleI have been thoroughly impressed with the team at Haart Lettings Croydon. They maintain an excellent standard of professionalism and local expertise, making the entire rental process feel organized and secure. It is clear that the branch …
Mbaoma · 26 March 2026
Agent replied · 16 April 2026
Thank you for your lovely feedback. haart lettings, Croydon
★★★★★ 5/5
GoogleRequested a call back in the evening and first thing next morning was contacted by Yara. Who was very helpful, answering all the questions I had about the property and the area. Viewing was arranged quickly and the comms around it very clear.
On the day, Yara confirmed the appointment and suggested other similar properties for us to see in the area.
Great and very friendly service, definitely would recommendPositiveResponsiveness, Quality, Professionalism
Maryana · 15 June 2022
Agent replied · 14 June 2024
Hi Maryana,
Thank you for your lovely review
Kind regards
haart Croydon
★★★★★ 5/5
GoogleI had a wonderful experience with Ashwin. He was very patient, reliable and experienced and he was able to answer any questions I had and helped me through the whole process. I highly recommend him!
Salima · 9 April 2026
Agent replied · 16 April 2026
Thank you for your lovely feedback! haart lettings, Croydon
★★★★★ 5/5
GoogleJawad expertly secured an excellent house for me and my colleagues that perfectly aligned with our requirements, even in a highly competitive market. Their professionalism, prompt communication, and dedication made the entire process seamless and stress-free.
Prince · 26 March 2026
Agent replied · 16 April 2026
Thank you for your lovely feedback. haart lettings, Croydon
★★★★★ 4/5
GoogleWe liked Jason right from the start, we found him very respectful and helpful and because of this we chose haart.
What should have been a straight forward sale became an over complicated, elongated and extremely stressful affair for myself and the buyer due to the conveyancers that are recommended by the estate agents, DC law and JS law.
Jason and his team stayed professional and supportive during this period.
Olivia · 15 June 2022
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received.
Kind Regards. Jason @ Haart
★★★★★ 3/5
GoogleThere were a few mistakes initially made regarding my contact details, even though my Flink account had been updated by me. Once I had rectified the situation by speaking with my account manager Andrew, he had organised a repair for me from the information on Flink.
However, I was a bit disconcerted when he phoned me to ask whether the job had been done as the repairer never actually contacted me - I did check on the repairers website where they had recorded that the visit had occurred and the repair had been made.
I do like my account manager but feel slightly harassed in that he texts, calls and emails for feedback. I am self-employed and often in meetings and not at my computer to give written feedback. Marked down for that harassment, therefore 3 stars!
Angela · 15 June 2020
Agent replied · 14 June 2024
Hi Angela, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied and are very sorry to hear that you have been chased for feedback. We will of course look into this for you and provide training where needed. Thank you for sharing your comments. haart Croydon (Lettings)
★★★★★ 5/5
Googlehaart lettings Croydon Team : Krishaun is going above and beyond for his clients
Krishaun is the best negotiator. I must say I've been very impressed with his professionalism ; from the beginning he's been extremely helpful, patient ,efficient and quick in finalising the papers and the letting transaction ...a true negotiator. At all times he has kept me updated on the process and all the steps I had to undertake.
Gave me confidence and reassurance on every stage and the communication was excellent as well. He's an expert in this field and I highly recommend him and this Haart Croydon branch.
Cosmin · 15 June 2020
Agent replied · 14 June 2024
Dear Cosmin, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Croydon (Lettings)
★★★★★ 5/5
GoogleI did not get the flat. The landlord accepted somebody else's offer before I can see the property. But it is not the topic here. I was very satisfied with the communication of the agent I talked, Kapri. She was very helpful and responsive. She followed up the process very well and informed me when necessary. Thanks Kapri :)
Yusuf · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart Lettings
★★★★★ 5/5
GoogleBest letting service I have ever experienced!
The agents and counter-partners are very efficient. I was treated with respect and had all my queries resolved throughout the renting process.
Special thanks to Elle and Nahid for delivering such a high standard and efficient support! You made a usually stressful process smooth and pleasant. Thank you very much for it!!
Marcelo · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received. Kind Regards - Haart Lettings
★★★★★ 5/5
GoogleThank you Haart for being so professional and helpful during the process of looking for a new home. Ellie was kind, patient and very friendly with us. She answered all our questions and was ever present to help. Keep up the good work and I highly recommend haart when looking for a new home. Thanks 😊 …
Kumail · 20 July 2023
Agent replied · 14 June 2024
Glad to hear Ellie has provided a 5 star Service
Many Thanks haart Croydon Lettings
★★★★★ 5/5
GoogleThe team at Haart in my experience are truly amazing, Ellie and Nahid in branch who helped me throughout and Tiffany in the office have been fantastic throughout my time with them. Even after I had moved on due to bad experiences with the landlord I get a phone call out of the blue from Tiffany to say she’s still fighting for me with regards to my deposit refund which I had truly forgotten about.
These guys are great and I can never thank them enough
Paul · 24 November 2024
Agent replied · 14 June 2024
Hi Paul, thank you for sharing your feedback !
haart lettings, Croydon
★★★★★ 5/5
GoogleI met Ellie at Haart's South Croydon branch and she helped me in finding exactly the same type of property I was looking for rent, she is a top notch professional, I would highly recommend Ellie, she is a Star <3
Syed · 26 June 2024
Agent replied · 25 August 2024
Thank you for the great feedback,
haart lettings, Croydon
★★★★★ 5/5
GoogleI had a great experience working with Ashwin at haart Estate and Lettings Agents. From the jump he was attentive, professional, and genuinely committed to helping me find the right property. …
Dardan · 2 April 2026
Agent replied · 16 April 2026
Thank you for kind words! haart lettings, Croydon
★★★★★ 5/5
GoogleI’ve had a really good experience with Haart Lettings Croydon!
Krishaun has been ever so helpful as my main point of contact at the branch, and has constantly delivered excellent customer service! Krishaun has definitely put in effort to ensure I’m in the loop, and any contracts/forms are completely in a timely manner. My interest in their advertised property and my time hasn’t been undervalued - Krishaun has been professional yet understanding. Any questions or concerns I have had have always been listened to and followed up with feedback. This is definitely a smoother experience when comparing with my previous encounters with letting agents.
Being real, the lines are quite busy at times but someone will always answer your call to get you through to the right people.
I now look forward to having a good living experience in my new home ☺️
Vanessa · 16 June 2019
Agent replied · 14 June 2024
Dear Vanessa B., Thank you for leaving such great and detailed feedback about your experience with haart Croydon (Lettings). We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Croydon (Lettings)
★★★★★ 5/5
GoogleBig thank you to Ellie for her speed and kindness when it came to finding me a flat. The flexibility of zero deposits, getting me a quick viewing and quick decision from the landlord is much much appreciated!
Latifah · 26 July 2024
Agent replied · 25 August 2024
Thank you for the 5 star recommendation!
haart lettings, Croydon
★★★★★ 5/5
GoogleVery happy with our appointment with Anna from Haart this afternoon. She was punctual, friendly and professional. She was very knowledgeable about the apartment, relevant information about the owner, and the locale. Moreover, Anna was extremely patient with all of our questions, and happy to let us look around at our own pace. Thank you, Anna!
Heidi · 15 June 2023
Agent replied · 14 June 2024
Thank you for your review, it is lovely to see you are happy with the service received.
Kind Regards - Anna Haart Sales
★★★★★ 5/5
GoogleI enquired about a property and they called me and understood my situation compared to some other estate agents who are like reading a script. Ellie was very prompt in giving me the necessary details. She sent me the relevant documents in no time and kept me updated. Very professional and would definitely recommend their services.
Jasmilla · 15 June 2023
Agent replied · 14 June 2024
Thank you so much for the 5 stars! It’s really appreciated. haart lettings, Croydon
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