haart Croydon reviews

★★★★★ 5/5

Google

Kam was great and really helpful in my property search. An amazing individual..Positive experience !!!

John · 9 April 2026

★★★★★ 5/5

Google

I had the pleasure of working with Ellie in my search for a new property, and I cannot express how grateful I am for her exceptional assistance. Ellie went above and beyond to understand my preferences, budget, and unique requirements. Her dedication and expertise made the entire process smooth and stress-free. From the initial inquiry to the final paperwork, Ellie demonstrated professionalism, reliability, and a genuine commitment to finding the perfect property for me. I highly recommend Ellie for anyone in search of a property. Her expertise, dedication, and personalized service set her apart, making the journey of finding my new home a delightful and successful one.

Adedamola · 16 January 2024

★★★★★ 5/5

Google

Very professional, efficient and friendly service. Having just gone through the rental process everything went very smooth and quick, within the time frame they gave me. Ellie was dealing with my case, she is super friendly and very easy to communicate with. She responded to my calls very quickly. Not having to rent for a long time, Ellie and the Heart team made it super easy for me! Thank you!

Marta · 26 July 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Ellie while I was trying to find a place to rent, and I couldn't be more satisfied with the experience. From the outset, her professionalism and attention to detail stood out. Ellie was prompt, communicative, and demonstrated an in-depth knowledge of everything. What truly set Ellie apart was her commitment to making the entire process seamless. She guided me through each step, providing valuable insights that significantly contributed to a successful result. Moreover, the level of transparency and honesty exhibited by Ellie was refreshing. I felt well-informed at every stage, and she went above and beyond to address any concerns or queries promptly. Not only did Ellie meet my expectations, but she exceeded them. I wholeheartedly recommend her services to anyone in need of a reliable, professional, and results-driven lettings agent. Kudos to Ellie and the entire team for a job exceptionally well done!

Koolkitty · 25 December 2023

★★★★★ 5/5

Google

I had a fantastic experience with haart Croydon, and I’d especially like to thank Jawad for his outstanding service. From the very first contact, he was professional, approachable, and genuinely committed to helping me through the letting process.

Sheka · 5 September 2025

★★★★★ 5/5

Google

I had the pleasure of working with Sven Kuhar as my letting consultant, and I couldn't be more impressed with his expertise and professionalism. Sven's deep knowledge of the rental market and his exceptional communication skills made the entire process smooth and stress-free. He listened attentively to my needs and preferences, and he went above and beyond to find the perfect rental property for me. Sven's attention to detail and his ability to identify the right opportunities truly set him apart. He provided valuable insights and advice, ensuring that I made informed decisions. Sven was always prompt in responding to my inquiries and kept me updated throughout the entire letting process. Moreover, Sven's friendly and approachable demeanor made it a pleasure to work with him. He was patient, understanding, and committed to delivering the best possible outcome. I felt confident and supported every step of the way. I highly recommend Sven Kuhar as a letting consultant. His professionalism, expertise, and dedication to his clients make him an exceptional professional in his field. If you're looking for someone who will go above and beyond to meet your letting needs, Sven is the person to trust. Thank you, Sven, for your outstanding service!"

Met · 18 October 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Ellie while I was trying to find a place to rent, and I couldn't be more satisfied with the experience. From the outset, her professionalism and attention to detail stood out. Ellie was prompt, communicative, and demonstrated an in-depth knowledge of everything. What truly set Ellie apart was her commitment to making the entire process seamless. She guided me through each step, providing valuable insights that significantly contributed to a successful result. Moreover, the level of transparency and honesty exhibited by Ellie was refreshing. I felt well-informed at every stage, and she went above and beyond to address any concerns or queries promptly. Not only did Ellie meet my expectations, but she exceeded them. I wholeheartedly recommend her services to anyone in need of a reliable, professional, and results-driven lettings agent. Kudos to Ellie and the entire team for a job exceptionally well done!

Catarina · 18 October 2023

★★★★★ 5/5

Google

Have had the pleasure of dealing with Tiffany who goes above and beyond to deal with my concerns in relation to my property management, can not thank her enough for her hard work and dedication to resolving and addressing my concerns quickly and professionally. Exceptional customer service experienced which has put my mind at ease, Tiffany is an exceptional young woman so thank you again.

Andrew · 26 July 2024

★★★★★ 5/5

Google

I would like to thank Ellie and Nahid for their amazing support and efficiency during the process of finding me and my relative somewhere lovely to live at such a quick pace. Throughout the process they have both been patient yet very helpful, explaining answers thoroughly and being prompt with getting me a response to one of my many questions. Their politeness and professionalism is unmatched. I’m glad we went through this process with the help of you both. Thank you Ellie and Nahid, you are both amazing at what you do!

Clarissa · 18 September 2023

★★★★★ 5/5

Google

Haart has been amazing at helping my husband and I purchase our home as first time buyers. We were in direct contact with Aswaq (Ash) from the South Croydon office, who gave us a first class service! Professional, polite, informative and reliable. Prior to coming into contact with Haart and Aswaq, we had been in contact with other estate agents and it had not been a good experience for my husband and I particularly as first time buyers, so it was a breath of fresh air to have Aswaq helping us to find our first home! What we found most impressive about Aswaq is that he listened to our needs, respected our budget that we wanted to stick to for personal reasons and maintained regular contact with us throughout the whole process until completion and after! I recommend anyone looking for a property, to contact Haart and Aswaq, you will not be disappointed! A big thank you to all the Haart team and Aswaq (Ash), we are so looking forward to all the memories that will be made in our home. Gen & O

Gin · 26 March 2025

★★★★★ 5/5

Google

I waa so frustrated during the search for an appartment but when i was a friend introduced to haart properties, Ellie was the first person I spoke with and she was super nice and waa always ready to assits . Am so excited that the was able to get me a good apartment and will alwys be happy to recommed haart. A big thanks to Ellie for all her help.

Rose · 15 April 2024

★★★★★ 5/5

Google

Jasmine Moore A has been really helpful in getting our 2 bedroom apartment in Croydon. From the day of viewing to the conclusion, she is really fantastic in her performance. Swift answers to questions, excellent follow ups and always happy to give directions are the basic qualities which proves that Jasmine and her team is one of the most reliable letting agents. I'm happy with haart letting

Ebby · 15 May 2024

★★★★★ 5/5

Google

We have been with Haart for over 8 years and our experience has been mixed, however ever since our property has been managed by Laszlo Gambkoto it has been a dream! He has been super friendly and efficient, he has dealt with complicated situations. Laszlo is always helpful and goes above and beyond what is needed. Under Laszlo’s management we have been able to relax and know that our asset is being well cared for. 5 stars for Laszlo!

Rachel · 20 July 2023

★★★★★ 5/5

Google

I felt welcome, first of all, from those at the office including, my Kapri.😊 Kapri at Heart Lettings Croydon was amazing;; she had lots of patience to explain everything to us. What l loved most about Kapri was that, she was very respectful in every stage of the discussion. I was amazed that a young woman Of her age could process such manners in Croydon. Kapri, you are a super star. I will be more than happy to recommend Heart Letting to anyone looking to rent a property. Review by Perpetual Plange

Perpetual · 15 June 2023

★★★★★ 5/5

Google

Haart Estate Agent Oswald Jones was extremely professional throughout the stressful saga of buying a property. He was always readily available whenever we had queries & took the time to update us on the process in hand. I would wholeheartedly recommend him & the agency to anyone who is looking to purchase a new home. Thank you to Oswald for his calming demeanour, support & guidance. We truly appreciate his exemplary work ethics and generosity with his time & patience. We simply love our new home & could not have purchased it without his assistance so thank you very very much.

Jackie · 15 June 2023

★★★★★ 5/5

Google

I had a wonderful experience with Haart lettings croydon and this is my second one. We were in search of a property for a couple of months but was unable to find the right one. Special thanks to Ellie and Nahid who were super helpful. They helped me right from the start of the formalities until the end,really patient and kind. Only thing was that I wallet aware that we were supposed to take a Tenant insurance inorder to get the keys. So we had to do this in a rush within half a day so we could move in. This isn't a negative thing and would blame anyone as it was a really fast process and was a weekend and we had to move in on a monday. But overall excellent experience and i had amazing agents. Thank you very much!

Lizmol · 15 June 2023

★★★★★ 1/5

Google

This is by far the worst estate agents I have come across. Please avoid at all costs. Not only did they give me the wrong address and leave me outside for ages for a viewing. They sent someone who lacks knowledge about the property and basic information regarding council tax. Every question she couldn’t answer. When I moved in there was no carbon monoxide alarm so I had to stay elsewhere as this is another thing they missed off their checks. I moved in October and it’s now the end of February and only now has someone fixed my toilet. Yet I’ve raised issues with my heating in December and still nothing has been done. Laszlo and his team have to be the worst property management workers I have come across. I send emails and call up and no one gets back to me. I wish I found a better estate agents !

T · 15 June 2023

★★★★★ 1/5

Google

Absolutely poor service. No one picks up the phone, I don’t get replies back on email, tenants rent is a late and I am the one doing the chasing. When Tenant tries to call in and pay no one picks up. Agent taking money that is not theirs. Worst service I’ve had in a very long time. The person that is dealing with my Property is never available. I’ve been told that they are away from the office and no one knows when they’re coming back. Disgraceful. I’ve put up with this for a year and I’m done now.

Bright · 15 June 2023

★★★★★ 5/5

Google

Excellent Customer service! Lisa squibb helped us all our journey till the completion. She was very kind to answer every phone call and all emails. Chased all our queries and we were advised accordingly. Great personality and very approachable person. Kyle Tavares was very helpful, and kind to answer all our queries regarding the property when we initial stated our process. We are first time buyers and will highly recommend HAART Croydon. Thank you

Linsey · 17 November 2023

★★★★★ 5/5

Google

I recently worked with Ellie to find my first rental property. She as without a doubt wonderful to work with. Within two days she booked me in for a viewing, showed me around, and got my offer accepted. I could not be more grateful to have such a wonderful letting agent! Thank you Ellie.

JBA · 17 November 2024

★★★★★ 5/5

Google

I want to give a massive shout out to Jawad, he has been so helpful and understanding my needs. Anyone that’s looking for a property I would go to Jawad

Ash · 6 September 2025

★★★★★ 5/5

Google

Aswaq was kind friendly and a natural estate agent. Knowledgeable about the properties we viewed and made me feel comfortable with the questions and queries I had. It’s my first time ever viewing properties and despite all that Ash made it very easy and straightforward for me. I would recommend anyone to haart and especially to be handled by Ash. No complaints whatsoever.

Shorab · 20 August 2025

★★★★★ 5/5

Google

Couldn’t have asked for a better service. Ellie made the tenancy process very clear and was extremely helpful. She answered all of my enquiries with 100% transparency and was extremely responsive. I managed to secure a tenancy in less that 24 hours because of her helpful advice. Would recommend haart lettings to anyone looking to rent with confidence.

Jason · 26 July 2024

★★★★★ 5/5

Google

I’m really happy with the service provided so far. Kyle has been very helpful, replied to my emails promptly, understood what I’m looking for being very polite and never pushy. I’ve been to a viewing with him and he was able to give me all the info I needed and more, he’s a lovely guy and I’m really happy to be able to deal with such professional yet friendly person. 10 out of 10

Giulia · 15 June 2023